Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10766447September 21, 2015
FUEL/PROPULSION SYSTEM
NOX SENSOR MALFUNCTIONED OUT OF RANGE CODE. WAS QUOTED 655 DOLLARS TO REPLACE. NOX SENSORS ARE NOT REQUIRED BY FEDERALLY MANDATED 80K EMISSIONS WARRANTY SO VW WON'T INCLUDE VOLUNTARILY. ONE WEEK AFTER HAVING THIS FIXED, THE CHECK ENGINE LIGHT TURNS ON AGAIN WITH CODE P203B, REDACTANT LEVEL RANGE/PERFORMANCE. SPEAKING A FEW TIMES WITH TECHNICIANS AT THE DEALERSHIP, THIS LIKELY MEANS THE REPLACEMENT OF THE AD BLUE HEATER UNIT AND TANK WHICH IS OVER 1000 DOLLARS. AGAIN, NOT COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766438September 21, 2015
ELECTRICAL SYSTEM
THIS CAR HAS AUTOMATIC TRANSMISSION AND FROM DAY ONE I WASN'T UN-HAPPY WITH THE FACT THAT YOU COULD TURN THE ENGINE OFF, WITHOUT HAVING SWITCHED THE TRANSMISSION TO P. EVERY AUTOMATIC CAR I EVER HAD AND I HAVE DRIVEN MANY INCLUDING HUNDREDS OF RENTAL CARS OVER THE YEARS. I REPORTED THIS IN 2012 TO THE DEALER RIGHT AWAY WHEN THE CAR WAS NEW BUT WAS TOLD THAT THIS WAS AS DESIGNED. I, IN BETWEEN, MOVED AND DID THE SAME AT 2 OTHER DEALERS AND GOT THE SAME ANSWER. IN 99% OF THE CASES I WILL NOT FORGET TO PUT THE CAR IN P, BUT OVER THE YEARS SEVERAL TIMES I DID. WHEN I LEFT THE VEHICLE AND SAW IT STARTED TO MOVE I ALWAYS WAS SO LUCKY TO JUMP BACK IN THE CAR AND BUT IT IN P, OR PULLED THE HAND BREAK OR PUSHED THE BRAKES. UNFORTUNATELY 2 WEEKS AGO I HAD IT AGAIN, TRIED TO JUMP BACK IN THE CAR (I WAS AT THE TRUNK) WAS HALF IN THE CAR BIT IT ACCELERATED INTO A DITCH (IN FRONT OF THE CAR) AND MY LEFT LEG WAS PULLED OVER THE ROAD WITH VERY SERIOUS SCRAPE WOUNDS. THE FRONT OF THE CAR WAS PRETTY BAD DAMAGED. I HAVE NEVER REPORTED THIS TO VW USA SERVICE BECAUSE THE DEALERS TOLD ME IT HAD NO SENSE. THIS MUST BE A SIMPLE SOFTWARE FIX, BECAUSE THE CAR HAS DST TRANSMISSION WHICH MEANS EVERYTHING IN COMPUTER CONTROLLED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10766704September 21, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE TRANSMISSION WAS FRACTURED AND THERE WAS FUEL LEAKING. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V156000 (FUEL SYSTEM, GASOLINE:DELIVERY). THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10765081September 18, 2015
ELECTRICAL SYSTEM
THIS CAR IS BUILT WITH REVERSED COLOR CODED BATTERY CABLES WITHOUT PROPER, EASILY IDENTIFIABLE POLARITY IDENTIFICATION. THE FACTORY BATTERY HAS CONVENTIONAL MARKINGS, RED +, BLACK -, HOWEVER THE BLACK CABLE IS DESIGNED TO GO ON THE "+" TERMINAL AND THE RED CABLE IS DESIGNED TO GO ON THE "-" TERMINAL ON THIS MODEL. THERE ARE NO OBVIOUS POLARITY MARKINGS ON THE CABLES. IF ONE LOOKS VERY CAREFULLY YOU CAN FIND A TINY - STAMP ON THE RED CABLE TERMINAL AND THE TINY + STAMP IS HALF COVERED BY INSULATION AND HIDDEN ON THE BLACK CABLE TERMINAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764641September 17, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHILE DRIVING AT 75MPH OR IN CITY TRAFFIC I GET AN ALARM WARNING THAT MY DRIVER'S DOOR IS OPEN. TO SHUT THE LOUD WARNING OFF, I MUST OPEN AND CLOSE THE DOOR WHILE GOING 75MPH OR IN TRAFFIC. EITHER I OPEN THE DOOR WHILE DRIVING OR PULL OVER ON THE SIDE OF THE HIGHWAY WITH TRAFFIC, I FIND THIS VERY DANGEROUS!!! THIS HAPPENS DAILY THIS IS MY SECOND VW PASSAT THAT THE DOOR LATCH HAS FAILED AND WAS TOLD THIS A COMMON PROBLEM WITH VOLKSWAGENS THIS SHOULD BE A RECALL BECAUSE OF THE DANGERS OF HAVING TO OPEN THE DOOR TO RESET THE LATCH ELECTRICAL SWITCHES THAT ARE DEFECTIVE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764079September 16, 2015
UNKNOWN OR OTHER
ON THE 2015 VW PASSAT TDI THE HORN WILL NOT FUNCTION IF THE KEY ISN'T IN THE IGNITION. THEREFORE, IF A WOMAN OR CHILD IS IN DISTRESS AND NEED TO ALERT SOMEONE FOR HELP THAT PERSON CAN NOT DO SO IN THE MOST EFFICIENT MANNER WHICH WOULD BE TO BLOW THE HORN TO ALERT THE PUBLIC OR LAW ENFORCEMENT OF AN INCIDENT. EXAMPLE: IF A KID GETS LOCKED IN A CAR THEY CANT BLOW THE HORN TO NOTIFY SOMEONE. EXAMPLE: IF A WOMEN IS BEING ATTACKED OR THREATENED OF A ATTACK AND DROP HER KEYS OR IS STRUGGLING WITH SOMEONE IN HER CAR SHE CAN'T SOLICIT HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763784September 15, 2015
UNKNOWN OR OTHER
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763902September 15, 2015
FUEL/PROPULSION SYSTEM
EVERY TIME I CRANK MY CAR IT SMELLS LIKE GAS. I WAS DRIVING DOWN THE ROAD AND SMOKE CAME OUT FROM UNDER THE HOOD WHEN I STOPPED AND LIFTED THE HOOD IT HAD A STRONG GAS SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763492September 14, 2015
STEERING, AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 5 MPH AND ATTEMPTING TO MAKE A TURN, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE CONTROLS ON THE STEERING WHEEL FAILED TO FUNCTION. THE SEAT BELT AND THE AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763512September 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DIAGNOSED THAT THE HEATER CORE WAS BLOCKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763366September 13, 2015
FUEL/PROPULSION SYSTEM
ON OR ABOUT SEPTEMBER 1,2015 I WAS DRIVING MY PASSAT AND THE CHECK ENGINE LIGHT CAME ON. I FINALLY MANAGED TO GET AN APPOINTMENT AT THE DEALERSHIP TO HAVE IT DIAGNOSED ON THE 5TH OF SEPT. THEY SAID IT IS A P202B ADBLUE HEATER AND REPAIRS WOULD BE AROUND $1500. WHY IS THIS HEATER SYSTEM GOING BAD AFTER ONLY 2 AND A HALF YEARS? IT SEEMS LIKE A LOT OF PEOPLE ARE HAVING THIS HAPPEN TO THEIR PASSATS AND THE REPAIR IS WAY OUT OF LINE FOR THIS NEW OF A CAR. WE BOUGHT THIS CAR NEW BECAUSE WE HEARD THAT IT WOULD LAST A GOOD 300,000 MILES. I WANT VOLKSWAGON TO RECALL THIS FAULTY PART AND TAKE CARE OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763423September 13, 2015
AIR BAGS, ELECTRICAL SYSTEM
HEARD A SMALL SNAP IN STEERING WHEEL WHILE TURNING. THE AIR BAG LIGHT CAME ON AND THE HORN AND STEERING WHEEL BUTTONS QUIT WORKING. THIS IS DEFINITELY THE CLOCKSPRING UNDER THE STEERING WHEEL. THERE IS COMPLAINTS ON THE INTERNET ABOUT THIS SAME ISSUE INCLUDING NTSB LOOKING INTO THE ISSUE AS A RECALL. IF ACCIDENT OCCURRED RIGHT NOW THE AIR BAG WOULD NOT WORK. HUGE SAFETY ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763289September 12, 2015
AIR BAGS, UNKNOWN OR OTHER
THE STEERING WHEEL HAD A CLICKING NOISE FOR A FEW DAYS. WHEN MAKING A TIGHT TURN I HEARD A POP FOLLOWED BY THE AIR BAG INDICATOR LIGHT COMING ON. AFTER TAKING IT TO THE DEALER FOR INSPECTION AND REPAIR THE CLOCK SPRING HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763340September 12, 2015
AIR BAGS, ELECTRICAL SYSTEM, SERVICE BRAKES
MY VEHICLE JUST STOPPED WORKING. WHEN I TRIED TO PUT IT ON. ALL IT SAYS IS "ERROR: AIR BAGS" "ERROR: BRAKES"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763153September 11, 2015
FUEL/PROPULSION SYSTEM
I PURCHASED A 2004 VW PASSAT 1.8 LITER TURBO 4MOTION STATION WAGON ON AUGUST 12, 2015. WITHIN ONE HOUR OF PURCHASING I TOOK IT TO FILL IT UP WITH FUEL. THE FUEL TANK BEGAN LEAKING IMMEDIATELY. I TOOK IT BACK TO THE DEALER I BOUGHT IT FROM AND THEY ATTEMPTED TO FIX IT BY REPLACING AN O-RING ABOUT THREE WEEKS LATER, MEANWHILE ADVISING ME TO NOT FILL THE TANK PAST THE 3/4 FULL MARK UNTIL THEY FIXED IT. THIS DID NOT FIX THE PROBLEM, IT STILL LEAKED WHEN IT WAS FILLED ABOVE THE 3/4 TANK LEVEL. I TOOK IT TO ANOTHER MECHANIC WHO REINSTALLED THE SAME O-RING, AGAIN UNSUCCESSFULLY, AT MY EXPENSE. I SUBSEQUENTLY LEARNED OF A RECALL REGARDING THE FAILURE OF THE FUEL TANK AND THE VENTING SYSTEM. I CALLED VOLKSWAGEN AND WAS INFORMED THAT THEY HAD "FIXED" THE RECALL ISSUE IN 2008 AND THAT ANY FURTHER ACTION WOULD BE AT MY EXPENSE AND COULD INVOLVE REPLACING THE FUEL TANK, A VERY EXPENSIVE PROPOSITION. I FIND THIS RESPONSE INADEQUATE AND, IN LIGHT OF READING MANY OTHER POSTS DESCRIBING SIMILAR OR IDENTICAL PROBLEMS WITH THE SUPPOSEDLY REPAIRED FUEL LEAK, BELIEVE THAT VOLKSWAGEN NEEDS TO BE HELD RESPONSIBLE BY NHTSA FOR CORRECTING A RECURRING, DANGEROUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762815September 10, 2015
SUSPENSION, STEERING
THE BOLTS WHICH ATTACHED THE FRONT SUSPENSION STRUTS TO THE VEHICLE RATTLE DUE TO FAILURE OF THE BOLT. THIS FAILURE EFFECTS THE HANDELING OF THE VEHICLE AT HIGH SPEEDS AND DURING CORNERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761531September 4, 2015
FUEL/PROPULSION SYSTEM
SUDDEN FUEL SYSTEM FAILURE CAUSED ENGINE TO QUIT MULTIPLE TIMES WHILE DRIVING IN TRAFFIC. AFTER A FEW MINUTES SITTING DEAD IN TRAFFIC, THE ENGINE WOULD RESTART AND THE CAR WOULD OPERATE A FEW MINUTES UNTIL THE ENGINE SHUT-OFF AGAIN. THERE WAS NO WARNING THAT THE ENGINE WAS GOING TO QUIT. THE CAR HAD PLENTY OF FUEL. THE FOLLOWING TROUBLE CODES WERE PRESENT WHEN THE CAR WAS TAKEN TO A MECHANIC: P3043- FUEL PUMP MECHANICAL MALFUNCTION P0087- FUEL RAIL SYSTEM PRESSURE TOO LOW ULTIMATELY, THE LOW PRESSURE FUEL PUMP, THE HIGH PRESSURE FUEL PUMP AND THE FUEL CONTROL MODULE WERE REPLACED. EVEN THOUGH THE CAR HAD ONLY 32,000 MILES, VW DECLINED TAKING ANY RESPONSIBILITY FOR THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761704September 4, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLKSWAGEN PASSAT. WHILE PUMPING FUEL INTO THE VEHICLE, THE STRONG ODOR OF FUEL WAS PRESENT. IN ADDITION, WHILE DRIVING 35 MPH, THE ODOR WAS STILL PRESENT. THE FAILURE RECURRED CONSTANTLY. THE DEALER DIAGNOSED THAT THE FUEL TANK VENTILATION VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761708September 4, 2015
ELECTRICAL SYSTEM
VEHICLE HAD A CHECK ENGINE LIGHT. TOOK TO DEALER AND THEY QUOTED REPLACING THE ADBLUE DIESEL EXHAUST FLUID RESEVOIR. THIS IS PART OF THE EMISSION CONTROLS SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761572September 1, 2015
ENGINE AND ENGINE COOLING
I WAS DRIVING THE CAR WHEN THE ENGINE FAILED WITHOUT ANY WARNING AND WITHOUT ANY DASHBOARD INSTRUMENTS INDICATING IMPENDING FAILURE. ME AND MY CO-PASSENGER ARE LUCKY TO BE ALIVE TODAY. FURTHER WE ARE LUCKY WE DIDN'T CRASH INTO A PUBLIC BUS PULLING IN AT THE BUS STOP AS WE VEERED TO THE RIGHT TO BRAKE AND PARK THE VEHICLE. THIS CAR HAS BEEN METICULOUSLY MAINTAINED AT THE DEALERSHIP SINCE ITS ACQUISITION AND AT THE 65,000 SERVICE IT WAS GIVEN AN EXCELLENT BILL OF HEALTH. WHEN THE CAR WAS TOWED TO THE DEALERSHIP FOR REPAIRS IT WAS DIAGNOSED AS UNUSUAL ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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