Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10788363November 4, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788456November 4, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVING AT NIGHT, 65MPH, INTERSTATE HWY. LOW BEAM HEADLIGHTS WENT OUT. HIGH BEAMS DID WORK. REPLACED BOTH HEADLIGHT BULBS. DID NOT FIX. COST $95. REPLACE HEADLIGHT RELAY. DID NOT FIX. COST IN EXCESS OF $200. RECALL FOR LATER YEAR PASSAT FOR SAME PROBLEM CAUSED BY "HOOD SLAM?"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788459November 4, 2015
ENGINE
DRIVING, LESS THAN 45. INTERMITTENT STOP ENGINE LOW OIL PRESSURE LIGHT. NO OTHER INDICATIONS. OIL LEVEL IS AT SPECIFICATIONS. SUSPECT LONG KNOWN PROBLEM OF SLUDGE IN THE OIL PICKUP TUBE.. VEHICLE HAS NOT BEEN REPAIRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787956November 3, 2015
ELECTRICAL SYSTEM
BATTERY CABLES ARE REVERSED SO THE RED POSITIVE AND BLACK NEGATIVE CABLES ARE NOT ACCURATE. BATTERY HOOKED UP WRONG AND SPARKED, SMOKED, HORN BLASTS. NOW NO AC DOESNT WORK AND BATTERY LIGHT STAYS LIGHT. HAPPENED WHEN BATTERY WAS CHANGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787521November 1, 2015
ENGINE
I WAS DRIVING ON A HIGHWAY GOING TOWARDS HOME AND WAS TRAVELING APPROXIMATELY 65MPH WHEN SUDDENLY I HEARD A LOUD BANG AND A SMELL OF SOMETHING BURNING AND ALL THE DASH LIGHTS CAME ON AND THE ENGINE TURNED OFF. I COASTED TO THE SHOULDER OF THE HIGHWAY AND OPENED THE HOOD AND GOT OUT TO CHECK WHAT WAS GOING ON. WHEN I VISUALLY INSPECTED THE ENGINE COMPARTMENT I NOTICED A HOLE IN THE INTAKE MANIFOLD AND LOOKING CLOSER I NOTICED CRACKS WHERE THE BOLTS HOLD THE INTAKE MANIFOLD ON. ALSO THE AIR FILTER BOX MOUNTS ARE ALSO CRACKED AND THAT IS ALL I CAN SEE WITHOUT FURTHER INVESTIGATION (REMOVING ENGINE). I TOWED IT TO A VW DEALERSHIP IN EASTON PA WHERE I PURCHASED IT. I TALKED TO THE SERVICE MANAGER AND HE SAID THEY WOULD EVALUATE IT AND IT COST $129 TO TELL ME THAT THEY HAD TO PULL THE TRANSMISSION AND TRANSFER CASE DOWN WHICH WOULD COST ME AN ADDITIONAL $1000 JUST FOR THE LABOR AND WOULD LET ME KNOW WHAT ELSE IS NOT BROKEN. I TOLD THEM NO. THEY WOULD NOT TELL ME WHAT THEY THOUGHT WAS WRONG BUT WHEN I WENT TO THE DEALERSHIP AND SPOKE TO THE SERVICE MANAGER ONE ON ONE OUTSIDE THE BUILDING HE ADMITTED THAT THERE HAVE BEEN PROBLEMS WITH THIS MODEL AND YEAR OF VW. I HAD IT TOWED BACK TO MY HOME. I AM MECHANICALLY INCLINED AND AFTER SOME RESEARCH ON THE COMPUTER SAW THAT MANY OTHER PEOPLE WITH THIS MODEL AND YEAR OF VW HAVE HAD THIS SAME ISSUE. THE CAR LOST TIMING CONTRIBUTING TO THE TIMING CHAINS BEING DISCONNECTED. ONLINE THEY MENTION ABOUT THE OIL PUMP BOLT BACKING ITS WAY OUT AND THE TIMING CHAINS BECOMING DISCONNECTED. WHEN WE PURCHASED THE CAR IT WAS USED AND HAD 70,000 MILES AND ONE OWNER AND WHEN THIS HAPPENED IT HAD 120,000 AND ACCORDING TO OUR RESEARCH THIS OIL PUMP BOLT ISSUE OCCURS USUALLY BETWEEN 70,000 AND 100,000 IN THE 2006 AND 2007 VW PASSAT 3.6. IF VW KNEW THESE BOLTS WERE COMING OUT THEY SHOULD HAVE ISSUED A RECALL. VW KNEW THIS WAS AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786653October 28, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE AT A STOP, THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHO DIAGNOSED THAT THE HEAD LAMP ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786372October 27, 2015
STEERING
ATTEMPTED TO START MY VEHICLE BY PRESSING THE KEY FOB INTO THE IGNITION. CAR DID NOT START AND THE MESSAGE "STEERING COLUMN DEFECTIVE" WAS DISPLAYED. ATTEMPTED TO START THE CAR AGAIN, BUT THIS TIME THE CAR FAILED TO EVEN TURN THE ENGINE OVER. IN ADDITION, THE KEY FOB CANNOT BE EXTRACTED FROM THE IGNITION. NOW THE CAR IS IMMOBILE. I RESEARCHED THIS ISSUE AND QUICKLY DISCOVERED THAT THIS IS A PREVALENT ISSUE WITH THIS MAKE AND MODEL. MANY OTHER'S HAVE VOICED THEIR COMPLAINT WITH VW REGARDING THIS ISSUE BUT DESPITE THIS, VW STILL HAS YET TO EVEN ACKNOWLEDGE THAT THERE IS A MANUFACTURING DEFECT. THE CAR, BEING BOUGHT THROUGH A VW DEALERSHIP PRE-OWNED, WAS NOT UNDER WARRANTY. THE CAR HAS LESS THAN 80K MILES ON IT AND HAD ONLY ACCRUED 10K MILES SINCE IT WAS PURCHASED, BY ME AND FROM THE DEALERSHIP, 14 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786474October 27, 2015
AIR BAGS
ALL POWER TO MY STEERING WHEEL INCLUDING THE HORN, RADIO CONTROLS AND AIRBAG HAD GONE DEAD. WE CALLED VW BUT THEY INDICATES IT IS NOT A PROBLEM. MY 2012 CC WAS RECALLED FOR THIS ISSUE. I THINK THIS IS A WIDER ISSUE THAN JUST CCS. THE RECALL SHOULD BE EXPANDED TO 2007 VW PASSAT WAGONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785856October 25, 2015
AIR BAGS, UNKNOWN OR OTHER
HORN AND AIRBAG HAD SUDDENLY STOPPED WORKING AFTER HAVING THE CAR FOR ONLY 7 YEARS. WAS THINKING IT MIGHT HAVE BEEN A PROBLEM WITH THE FUSE, BUT SADLY NO. SOMETIMES THE HORN SUDDENLY BURSTS TO LIFE IN SHORT SESSIONS, BUT ONLY WHEN THE VEHICLE HAS JUST TURNED ON, RARELY IS IT HEARD. ALSO, THE TURBO SEEMS TO TAKE MUCH LONGER THAN USUAL TO REACH THE NEXT GEAR, (AGAIN, THIS SELDOMLY ONLY HAPPENS WHEN THE VEHICLE HAS JUST STARTED)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785552October 23, 2015
ENGINE
LOST POWER WHILE DRIVING AND THE EPC LIGHT CAME ON. NOW THE "STOP NO OIL PRESSURE LIGHT CAME ON AND ENGINE IS NOT OF NORMAL SOUND. HAD TO HAVE TOWED TO GARAGE AND THE ENGINE NEEDS REPLACED. OIL PUMP BAD ALONG WITH MANY OTHER PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785271October 22, 2015
SUSPENSION
I HAVE TAKEN THIS VEHICLE INTO THE DEALERSHIP 3 TIMES SINCE ORIGINAL PURCHASE FOR CONCERNS WITH THE SUSPENSION. AT NORMAL OPERATING SPEEDS, THE CAR WILL PULL TO THE RIGHT VERY QUICKLY ON A STRAIGHT ROAD. AT 65+ MPH, ANY ROAD CHANGES FORCE THE CAR TO JUMP LANES. IT FEELS LIKE DRIVING A BOAT IN ROUGH WATER. I WAS TOLD EACH TIME THAT EVERYTHING IS IN SPEC. THE CAR WILL LURCH OFF THE SHOULDER DURING TURNS THAT HAVE ANY MINOR ROUGH PATCHES AT ALL. THIS HAS GOTTEN TO THE POINT NOW WHERE WE CANNOT OPERATE THE CAR SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785329October 22, 2015
SEAT BELTS
VOLKWAGEN PASSENGER SEAT REGISTERS A PASSENGER OCCUPYING THE SEAT WHEN A CELL PHONE IS PLACED ON THE MIDDLE PART OF THE SEAT. VW REGIONAL MANAGER AND AUTHORIZED DEALER STATE CAR IS NOT SHOWING FAULT CODES, AND THEREFORE CANNOT BE REPAIRED. THIS CREATES A NUMBER OF CONCERNS. FIRST, IS THE SEAT BELT SENSOR SO SENSITIVE THAT IT IS SENSING THE SMALL WEIGHT OF THE PHONE? (5.04 OUNCES (143 GRAMS)) OR IS THE NFC OR CELLULAR MODEM OF THE PHONE INTERFERING WITH THE SENSOR? IN EITHER CASE, THIS POTENTIALLY COULD CAUSE AN AIRBAG TO DEPLOY WHEN THE SEAT IS UNOCCUPIED, OR WORSE, NOT DEPLOY WHEN IT SHOULD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783633October 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782544October 15, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE CONTACT HEARD ABNORMAL NOISE CAUSING THE AIR BAG WARNING LIGHT TO ILLUMINATE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED.THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,660.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782320October 15, 2015
AIR BAGS
AIRBAG LIGHT COME AND STAYS ON. THE CODE IS VAG 01218 SIDE AIRBAG IGNITER, FRT PASS SIDE UPPER LIMIT EXCEEDED. INTERMITTENT. DEALER SAYS I HAVE TO REPLACE THE COMPLETE AIRBAG SYSTEM AT $700 COST. WHY IS THIS NOT PART OF THE GENERAL RECALL ON THIS ISSUE THIS IS EXACTLY THE SAME ISSUE IN VW HAS RELEASE A SERVICE ACTION FOR THIS ISSUE. SERVICE ACTION 97U3/T3. WHY IS NOT MY CAR INCLUDED IN THIS? THIS SHOULD BE A COMPLETE RECALL. HERE IS LINK TO HTTP://NATERONLINE.COM/TECHNICAL_BULLETINS/2008.02.11_AIRBAG_IGNITOR_SIDE_DTC_01217_01218.PDF HTTP://WWW.CARWORKLOG.COM/2010/06/23/AIR-BAG-FAULT-01218-SIDE-AIRBAG-IGNITER-PASSENGER-SIDE/ WHY AM I PAYING FOR THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781875October 14, 2015
ENGINE
ENGINE MISFIRES AT 59K MILES DUE TO EXCESSIVE CARBON BUILD UP. THE CAR HAS ALWAYS BEEN ON THE PREMIUM NAME BRAND GASOLINE, AND SERVICED ACCORDING TO SCHEDULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781601October 13, 2015
ENGINE, POWER TRAIN
TURBO CHARGER IS FAULTY. I STILL OWE $12,00 ON THIS CAR. IT IS APPEARING THRU THE FORUMS ONLINE THAT THE DIESEL ENGINE IS NOT THE ONLY ENGINE AFFECTED BY THE RECENT EMMISION FAILURE OF VOLKSWAGON CAR. PLEASE INVESTIGATE AND RECALL FOR 2006...NOT JUST 2009 THRU 2014 CARS. THIS IS NOT FAIR. CAR IS SMOLING SO BADLY YOU CANT SEE THE CAR BEHIND YOU AND MECHANIC SAID THAT EVEN THO I ONLY HAVE 60,000 MILES MY TURBO CHARGER IS TOAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781872October 13, 2015
ENGINE, FUEL/PROPULSION SYSTEM
WARNED BY OTHER OWNERS OF 2006-08 PASSATS, I INSPECTED THE HIGH PRESSURE FUEL PUMP, CAM, AND CAM FOLLOWER FOR ABNORMAL WEAR. THE HIGH PRESSURE FUEL PUMP (HPFP) CAM FOLLOWER HAS BEEN RECOGNIZED AS A FLAW REQUIRING WARRANTY EXTENSION TO 120,000 MILES ON THE 2006-2007 MODELS. THIS FAULT CAUSES FAILURE OF THE CAM FOLLOWER AND THE FUEL PUMP SHAFT WEARS INTO THE CAMSHAFT CAUSING LOSS OF FUEL/SPEED, ACCELERATION, OR ENGINE POWER UPON FAILURE. MY VEHICLE EXHIBITS IDENTICAL EARLY WEAR AND FAILURE AS 2006-07 MODELS, THOUGH VW REFUSES TO EXTEND WARRANTY COVERAGE FOR 2008 CARS. FURTHER CONSIDERATION OF 2008 VEHICLES WITH THE IDENTICAL PROBLEM SHOULD BE CONSIDERED. VOLKSWAGEN CUSTOMER SERVICE HAS BEEN CONTACTED BY SEVERAL AFFECTED OWNERS IN THIS MATTER AND IS UNWILLING TO ACKNOWLEDGE THAT THIS FLAW RECOGNIZED IN 06-07 VEHICLES EXTENDS INTO SOME 2008 VEHICLES AND IS DENYING COVERAGE OF THIS SAFETY/EMISSIONS ISSUE. VW CUSTOMER CARE HAS DENIED ANY FLAW OR EXTENDED WARRANTY FOR 2008 2.0T OWNERS DESPITE THE WARRANTY EXTENSION FOR PRIOR MODEL YEARS FOR THE EXACT SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781502October 12, 2015
ENGINE
TURBO FAILURE, WAS DRIVING DOWN THE ROAD AND TURBO FAILURE. WAS ABLE TO GET TO SIDE OF ROAD SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781388October 12, 2015
UNKNOWN OR OTHER
WATER IS ACCUMULATING ON THE CARPET OF THE PASSENGER SIDE...BOTH FRONT AND REAR... HAPPENS AFTER A RAINFALL. CARPETS GET SOAKED. NO OTHER VISIBLE WATER DAMAGE ON THE INTERIOR. VEHICLE DOES HAVE A MOON ROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Passat