Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10808214December 3, 2015
STEERING
1. STEERING BEGAN TO GET DIFFICULT TO TURN AS IF I HAD LITTLE POWER STEERING, ESPECIALLY AT LOWER SPEEDS. TOOK IT VW DEALERSHIP. WAS TOLD IT WAS A SMALL LEAK IN POWER STEERING FLUID. WAS TOLD THAT THE WHOLE STEERING UNIT NEEDED TO BE REPLACED, $1700. DON'T HAVE THE MONEY AND WAS TOLD IT WAS DRIVABLE BUT TO CHECK THE STEERING FLUID FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808034December 2, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
EXTERIOR LIGHTENING: NO LOW BEAM TO FRONT PASSENGER SIDE HEADLIGHT. BULB IS LOOSE AND HAS LOST ELECTRICAL CONTACT. I HAD THIS ISSUE CHECKED AT AN VW DEALERSHIP IN MILWAUKEE,WI MONTHS AGO AND WAS INFORMED THAT THIS WAS THE PROBLEM. (THIS ISSUE IS UNDER RECALL). UNFORTUNATELY, I WAS TOLD THAT IT DOES NOT APPLY FOR MY SERIES VEHICLE. WHAT IS THE PROCESS TO GET MY VEHICLE COVERED FOR REPLACEMENT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807542November 30, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THERE WAS A FUME ODOR EMITTED INSIDE AND AROUND THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807611November 30, 2015
AIR BAGS
"TAKATA RECALL" EVERYTHING WAS FINE JUST ANOTHER DAY WHEN I SHUT OFF MY CAR FOR THE NIGHT ALL OF A SUDDEN MY AIRBAG LIGHT DECIDES TO STAY ON WHEN STARTING MY CAR IN THE MORNING AND AFTER WORK IT SAYS AIRBAG FAULT ON DISPLAY AND LIGHT STILL ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807254November 28, 2015
AIR BAGS, SEATS, VISIBILITY/WIPER
I HAVE AN AIR BAG LIGHT ON AND I GET A WARNING SIGN THAT IT SHOULD BE SERVICED. WIPERS ARE NOT THAT EFFECTIVE AND I KEEP ON HAVING FOGY WINDOWS SO I HAVE TO KEEP ON ADJUSTING THE HEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806782November 25, 2015
ENGINE
VEHICLE INTERMITTENTLY STALLS WHILE BRAKING. DOES NOT TRIGGER A FAULT CODE WITH VEHICLES COMPUTER. HAVE TAKEN VEHICLE TO DEALER MULTIPLE TIMES AND HAVE STILL NOT BEEN ABLE TO DIAGNOSE ISSUE. CAUSE OF INCIDENT: UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806413November 24, 2015
UNKNOWN OR OTHER
IN OCTOBER 2015 THE PASSENGER FRONT DOOR LOCK BEGAN TO INTERMITTENTLY FAIL TO ENGAGE AND DISENGAGE. ATTEMPTS TO SWITCH THE LOCK FROM THE DOOR PANEL SWITCH AND THE KEY WERE BOTH INEFFECTIVE. THE LOCK CONTROL FOR THE VEHICLE IS 100% ELECTRONICALLY CONTROLLED, SUCH THAT THERE IS NO MEANS FOR MANUAL OVERRIDE ON THE PASSENGER SIDE. THE VEHICLE WAS TAKEN TO THE DEALER ON NOV 6, 2015 AND THE LOCK WAS REPAIRED UNDER WARRANTY. 1 WEEK AFTER THE PASSENGER SIDE LOCK WAS REPAIRED, THE DRIVER SIDE LOCK BEGAN TO FAIL INTERMITTENTLY. THE VEHICLE WAS BROKEN INTO ON THE NIGHT OF NOV 19 AT MY RESIDENCE, AS THE DRIVER'S SIDE DOOR LOCK HAD NOT ENGAGED AND THE VEHICLE WAS LEFT UNPROTECTED FROM THIEVES. FAILURE OF THE LOCK FUNCTION PRESENTS A SAFETY HAZARD WHILE ON THE ROAD AND LEAVES THE VEHICLE UNSECURED FROM THIEVES. INABILITY TO MANUALLY FORCE THE LOCK TO LATCH MEANS THE VEHICLE/PASSENGERS ARE VULNERABLE UNTIL THE CAR CAN BE RETURNED TO THE DEALER FOR REPAIR. I BELIEVE THIS IS A DESIGN FLAW AS THIS HAS OCCURRED IN TWO LOCATIONS ON MY VEHICLE WITHIN THE SPAN OF A MONTH AND ONLINE FORUMS REPORT SIMILAR ISSUES WITH THE SAME MAKE/MODEL VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806596November 24, 2015
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
VWOFA HAVE NOT TAKEN STEPS NECESSARY TO FACILITATE THIS FIRE HAZARD RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806633November 24, 2015
ENGINE, POWER TRAIN
PCV VALVE WENT OUT; AND IN TURN, THE REAR MAIN SEAL RUPTURED A MAJOR OIL LEAK BETWEEN ENGINE AND TRANSMISSION. DEALERSHIP CONCLUDED THE PCV POSITION CRANK VALVE CAUSE BACK PRESSURE INTO THE CRANK RESULTING IN DAMAGING THE REAR MAIN SEAL. VW HAS ISSUED AN EXTENDED WARRANTY ON PCV ON CERTAIN MODELS CAUSING THIS ISSUE, BUT THE TSI 2009 AND UP HAVE NOT BEEN INCLUDED IN THIS RECALL. THIS ISSUE COULD RESULT IN A CATASTROPHIC ENGINE FAILURE DUE TO ALL OIL LEAKING OUT OF CAR WHILE ON ROAD. THIS OCCURS WHEN PRESSURE BUILDS UP TO PCV FAILS WHEN CAR IS BEING OPERATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795097November 20, 2015
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR LONGER THAN SIX MONTHS. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS) AND THE PARTS WERE NOT AVAILABLE TO RECEIVE THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE RECALL INDICATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL 2016. THE CONTACT WAS NOT NOTIFIED, BUT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V125000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794671November 18, 2015
ENGINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PERFORMED DIAGNOSTIC TESTING. THE ENGINE OXYGEN SENSOR, COIL SPRING, SPARKS PLUGS, AND WIRES WERE REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT STATED THAT THE TAIL LIGHTS ALSO FAILED. THE TAIL LIGHTS WERE NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794309November 17, 2015
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE DEVELOPED A ," LOSS OF POWER" ISSUE AT APPROXIMATELY 1.5 YEARS AGO AROUND 50,000 MILES. IT USUALLY OCCURS WITHIN THE FIRST 10- 15 MINUTES AFTER COLD START UP AND WHEN VEHICLE IS TRAVELING BETWEEN 10 AND 40 MPH. THE VEHICLE WILL BE OPERATING NORMALLY, THEN INSTANTLY LOSE POWER AND START SHUDDERING. WHEN MERGING ONTO A HIGHWAY ON NUMEROUS OCCASIONS SINCE THEN, THE SUDDEN LOSS OF POWER HAS NEARLY CAUSED ME TO BE STRUCK BY OTHER VEHICLES. ALONG WITH LOSS OF POWER, THERE HAS BEEN A NOTICEABLE ODOR OF DIESEL FUEL WHICH COMES FROM THE OBSERVED FUEL POOLING ON THE TOP OF THE ENGINE. THIS IS A FIRE HAZARD ONLY WAITING TO HAPPEN. I WILL NOT LET ANY OTHER MEMBERS OF MY FAMILY DRIVE THIS VEHICLE FOR FEAR OF THEIR SAFETY. MANUFACTURER DEALER HAS BEEN ABLE TO DUPLICATE THE ISSUE BUT NOT RESOLVE IT. THE MANUFACTURER ENGINEERING AND TECHNICAL DEPT HAS BEEN INVOLVED BUT STILL NOT ABLE TO SOLVE AFTER 1.5 YEARS AND NUMEROUS SHOP VISITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794402November 17, 2015
AIR BAGS, ELECTRICAL SYSTEM, STEERING
OCTOBER 2014 WAS TURNING INTO DRIVEWAY FROM THE STREET AT SLOW SPEED AND HEARD A CRUNCH WHILE TURNING THE WHEEL . AFTER COMPLETION OF THE TURN THE LIGHT FOR THE AIRBAG CAME ON AND NONE OF THE STEERING WHEEL CONTROLS WORKED.HAD DEALER REPAIR CLOCK SPRING AND ASSOCIATED ITEMS IN COLUMN.NOVEMBER 2015 WE WERE MAKING A U-TURN ON A PUBLIC ROAD,AT SLOW SPEED , AT THE COMPLETION OF THE TURN THERE WAS A RESISTANCE IN THE COLUMN AND A CRUNCH , FOLLOWED BY THE AIRBAG LIGHT COMING ON AND NO STEERING WHEEL CONTROLS WORKING . THE AIRBAG LIGHT IS STILL ON , THERE IS CONSTANT CRUNCHING SOUNDS FROM THE COLUMN AND THE DEALER SAYS ITS BEEN MORE THAN A YEAR ITS NOT COVERED UNDER WARRANTY(THE PREVIOUS REPLACEMENT AT MORE THAN $500.00) AND THAT THEY KNOW OF NO RECALL OR SAFETY ISSUE WITH THE CLOCKSPRING OR AIRBAG ON THESE CARS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790559November 16, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE FUEL GAUGE PROVIDED INACCURATE READING LEVELS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790728November 16, 2015
SERVICE BRAKES
EXCESS VIBRATIONS WHILE BRAKING ON VEHICLE WITH 30K MILES. DEALER CLAIMS THAT ISSUE IS IN THE BREAKING SYSTEM, PROBABLY DEFORMATION OF ROTOR CAUSING UNSAFE AND EXCESS VIBRATIONS WHILE BREAKING. THE VIBRATION IS BIG ENOUGH TO MOVE THE STEERING WHILE BREAKING CAUSING SAFETY ISSUES. THIS IS NOT NORMAL FOR A CAR WITH LOW MILEAGE. PROBABLY ROTOR DESIGN NOT GOOD ENOUGH FOR ROAD CONDITIONS AT US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790211November 13, 2015
SEATS, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SEAT AND THE DRIVER SIDE MIRROR MOVED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER. THE DEALER REPLACED THE FRONT DRIVER SIDE MIRROR. THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789269November 9, 2015
POWER TRAIN, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL SOUND, THE GEARS SHIFTED, AND THE VEHICLE DECREASED SPEED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER DOOR FAILED TO UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788957November 6, 2015
SERVICE BRAKES
THE REAR BREAK CALIPER EXPLODED WITH ONLY 52,000 MILES WHILE DRIVING ON THE ROAD WITH TWO SMALL KIDS IN THE BACK SEAT. THE BRAKES BECAME UNUSABLE, AS THE FLUID WAS SPILLING OUT AND WE COASTED TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788696November 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788738November 5, 2015
AIR BAGS
THE CLOCK SPRING FAILED AND AIR BAG LIGHT WAS ON IN MY 2013 PASSAT. I TOOK IT TO DEALERSHIP AND BECAUSE VOLKSWAGEN HAD JUST ACKNOWLEDGED A RECALL I HAD TO PAY FOR THE REPAIR AND THEY SAID I WOULD BE REIMBURSED. NOW VOLKSWAGEN IS SAYING MY VIN IS NOT IN THE RECALL. HOW CAN THEY RECALL AND PAY FOR VEHICLES THAT HAVEN'T EVEN HAD THE PROBLEM BUT REFUSE TO COVER MINE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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