Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10821611January 22, 2016
STRUCTURE:BODY
THE PASSENGER SIDE FRONT DOOR LATCH FAILS WHILE I'M DRIVING THE CAR. THE DOOR HAS OPENED ON ITS OWN NUMEROUS TIMES AS I AM DRIVING THE CAR AT SPEED. THE LATCH FAILS AT REST WHILE THE CAR IS ON OR OFF, AND AS THE CAR IS MOVING DOWN THE ROAD. THE DOOR QUITE LITERALLY FLIES OPEN WHILE THE CAR IS IN MOTION AND WILL NOT LATCH UNLESS THE CAR IS SHUT OFF AND RESTARTED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821733January 22, 2016
STEERING
MY VOLKSWAGEN PASSAT HAS A STEERING WHEEL LOCK WARNING LIGHT COME ON.. MANUAL SAYS THE STEERING COULD BE COMPROMISED... VOLKSWAGEN OF AMERICA DID WANT ACKNOWLEDGE THE FACT THAT MANY CARS HAD THIS PROBLEM ALL OVER THE WORLD.. THE PROBLEM WAS EVENTUALLY FIXED. NOW, LESS THAN 10,000 LATER, I HAVE THE PROBLEM AGAIN. THIS IS A KNOWN ISSUE THAT VW DOESN'T NOT WANT TO ACKNOWLEDGE OR TAKE CARE OF. THERE SHOULD BE A SAFETY RECALL DONE ON THIS MATTER AS IT COULD BE VERY DANGEROUS. IN MY CASE NOT ONLY DID IT AFFECT THE STEERING, BUT IT ALSO WOULD NOT LET ME START THE CAR AT ALL. THE PROBLEM WAS INTERMITTENT AT FIRST BUT GOT PROGRESSIVELY WORST. IT GOT TO WHERE I COULD NOT START THE CAR AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821562January 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS), BUT THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820752January 18, 2016
UNKNOWN OR OTHER
THE HEATER CORE PLUGS UP BECAUSE OF FLUX LEFT IN COOLING SYSTEM COMPONENTS. THE FRONT WINDOWS WON'T CLEAR BECAUSE OF NO HEAT FROM PLUGGED HEATER CORE CREATING UNSAFE DRIVING CONDITIONS. VW NOT COVERING ALL COST TO PROPERLY REPAIR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820804January 18, 2016
STRUCTURE:BODY
DRIVER SIDE DOOR SEALS ALLOWS WATER TO ENTER DOOR AND ONTO LATCH WHICH CAUSING THE LATCHING MECHANISM TO FREEZE SHUT. THE FREEZING OF THE DOOR INHIBITS THE DRIVER FROM BEING ABLE TO EXIT THE CAR IN AN EMERGENCY OF CAR TRAVELS FROM A WET ENVIRONMENT TO BELOW FREEZING ENVIRONMENT. THIS HAS HAPPENED TWO TIMES IN THE PAST 2 MONTHS WHERE TEMPERATURES WERE IN THE UPPER 30'S THEN FELL BELOW FREEZING. ONCE WHEN THE CAR WAS IN MOTION ALSO. WHEN THE CAR IS STATIONARY, ONE HAS TO ENTER THE CAR FROM THE PASSENGER SIDE, IF THE DOOR UNLOCKS AND OPENS, TO ENTER AND EXIT THE CAR. ON ONCE OCCASION, I WAS ABLE TO FORCE OPEN THE DOOR BY PULLING THE INSIDE HANDLE AND SHOVING UP AGAINST IT. IT IS KNOWN AND SHARED ON THE VW FORUMS THAT IF YOU PULL THE HANDLE TOO HARD, IT WILL STRETCH A CABLE WHICH MAY RENDER THE DOOR UNABLE TO SHUT OR NOT PROPERLY LATCH. VW IS AWARE OF THIS AS THEY HAVE A TECHNICAL SERVICE BULLETIN TSB #TT-57-14-01 FOR IT HOWEVER, THIS SHOULD BE A SAFETY ISSUE AS IT CAN STOP THE DRIVER FROM EXITING THE CAR IN AN EMERGENCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820815January 18, 2016
ELECTRICAL SYSTEM
AFTER PARKING OVERNIGHT, DRIVER SIDE DOOR WOULD NOT OPEN USING EXTERIOR DOOR HANDLE. OPENING DOOR FROM INSIDE RELEASED LATCH, OPENING DOOR, BUT FRAYED A CABLE. FRAYED CABLE RESULTED IN DOOR LATCH STUCK OPEN, UNABLE TO LATCH DOOR CLOSED. VEHICLE WAS UNSAFE TO DRIVE, DOOR WOULD NOT CLOSE AND LATCH PROPERLY. THE PROBLEM IS WATER AND MOISTURE ENTERING THE LATCH AND FREEZING. I DISASSEMBLED THE INNER DOOR PANEL TO CLOSE LATCH AND DRIVE TO DEALER FOR REPAIR. VW HAS AN UPDATED PART TO SOLVE THE PROBLEM. A FAILED LATCH COULD CAUSE THE DOOR TO OPEN WHILE OPERATING A VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820873January 18, 2016
ENGINE
VW SOLD OVER 500,000 'CLEAN DIESELS' IN THE US COMMITTING FRAUD. I'M IN LIMBO WITH A VEHICLE I DON'T WANT AND CAN'T SELL. WHEN IS THE NHTSA AND EPA GOING TO REQUIRE VW TO BUY BACK THIS CAR THAT BROKE A NUMBER OF STATUTES?
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10820172January 14, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. WHILE DRIVING AT 65 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK A GREATER AMOUNT OF TIME TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V705000 (ENGINE AND ENGINE COOLING, SERVICE BRAKES HYDRAULIC); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819894January 13, 2016
SERVICE BRAKES
ABS LIGHT AND BRAKE LIGHT ON VOLKSWAGEN STATES FAULTY CONTROL MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818720January 7, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
2014 VOLKSWAGEN PASSAT DIESEL. OWNERSHIP 1/1/2 YRS. MILEAGE 14,000. DRIVING TO WORK COULD NOT GO OVER 30MPH. DASHBOARD LIGHT CAME ON SHOWING EMISSION CONTROL MONITOR & PRE GLOW. THOUGHT IT WAS DUE TO COLDER WEATHER. HAD TO BE TOWED & AT DEALERSHIP NOW FOR REPAIR. COMPLETE BREAKDOWN. VW MECHANIC STATING THERE IS MAJOR DAMAGE DUE TO A RODENT OR SQUIRELL PROBLEM. STATED THE WIRING IS CHEWED UP EVEN IN THE HEADLIGHTS. I AM THE ONLY CAR OWNER IN THE PARISH AND IN THE NEIGHBORHOOD WITH THIS PROBLEM?? HAVE WARRANTY BUT VW SAID THIS IS NOT COVERED UNDER WARRANTY. HAD TO GET RENTAL CAR. WAITING FOR STATE FARM INSURANCE ADJUSTER TO GO TO DEALERSHIP. HELP! PLEASE SEND A NHTSA REP TO INVESTIGATE AND LOOK AT VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818769January 7, 2016
SERVICE BRAKES
MY DASH SHOWED 2 LIGHTS A RED BREAK LIGHT AND YELLOW ABS IT KEEPS BEEPING . IT STARTED RANDOMLY ONE MORNING WHEN I TURNED MY CAR ON ITS BEEN DOING IT FOR 6 MONTHS NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818407January 6, 2016
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I WAS DRIVING ON MY WAY TO TAKE MY CHILDREN TO SCHOOL WHEN THE VEHICLE STARTED TO SHAKE AND SPUTTER AND IT STALLED OUT JUST BEFORE I WAS GOING TO DRIVE THROUGH A BUSY INTERSECTION. I PUT THE CAR IN PARK AND TURNED IT ON AND IT STARTED TO SPUTTER AS I PUT IT IN DRIVE AND DEPRESSED THE GAS PEDAL THE CAR WOULD NOT MOVE. I TURNED OFF THE CAR TWICE UNTIL IT STARTED UP AGAIN AND I WAS ABLE TO DRIVE JUST DOWN THE STREET TO A SAFE PLACE. THE CAR STARTED TO SHAKE IT STARTED TO SMELL FUNNY. I HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE DIAGNOSTICS WERE RUN AND TEST DROVE HOWEVER THE VW DEALERSHIP SAID THERE WAS NOTHING WRONG WITH THE CAR. I DO HAVE TO ADD THAT THE BATTER LIGHT CAME ON BUT EVERYTHING ELSE ON THE VEHICLE DASHBOARD WAS FUNCTIONING. THIS IS THE 2ND TIME THIS HAS HAPPENED AND I'VE ONLY HAD THE VEHICLE FOR A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818403January 6, 2016
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A CLICKING AND POPPING NOISE WHENEVER THE STEERING WHEEL WAS TURNED. THE AIR BAG WARNING LIGHT ILLUMINATED, WHICH NOTIFIED THE CONTACT OF AN AIR BAG DEPLOYMENT FAILURE; HOWEVER, THE CONTACT WAS NOT INVOLVED IN A COLLISION. THE CONTACT CONTINUED TO DRIVE THE VEHICLE WHEN THE CONTROLS ON THE STEERING WHEEL MALFUNCTIONED. THE CONTACT PARKED THE VEHICLE AND CALLED THE DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS EXPERIENCING A FRACTURED CLOCK SPRING THAT NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,500. UPDATED 04/06/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT NO COST. UPDATED 11/21/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818435January 6, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818066January 5, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ENGINE STALLED WHILE THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817526January 4, 2016
STEERING
STEERING COLUMN LOCK MALFUNCTION, THE VEHICLE WILL TURN OVER BUT NOT FIRE. EVERY NOW AND THEN IT WILL FIRE AND THEN IMMEDIATELY DIE. LUCKILY IT WENT OUT WHILE MY VEHICLE WAS PARKED, IF IT WERE TO MALFUNCTION WHILE DRIVING IT COULD BE VERY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817337January 1, 2016
SERVICE BRAKES, ENGINE
I RECEIVED A RECALL NOTICE PERTAINING TO A FAULTY CAMSHAFT THAT'S LOBE COULD SHEAR OFF AND DISABLE THE POWER BRAKING SYSTEM. RECALL 23R1 NHTSA15V705. "..COULD LEAD TO A CRASH WITHOUT WARNING". THEY ALSO STATE THAT THE REPLACEMENT PART WILL NOT BE AVAILABLE UNTIL MARCH '16 NOW MY WIFE AND DAUGHTER REFUSE TO DRIVE IN THE CARE KNOWING THAT THE BRAKES COULD LOSE POWER WITHOUT WARNING. I THINK THIS IS RIDICULOUS TO ALLOW PEOPLE TO CONTINUE TO DRIVE DEFECTIVE CARS KNOWING A POTENTIALLY SERIOUS CRASH COULD OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817201December 31, 2015
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THIS IS THE 4 TH TIME I HAVE HAD THE CHECK ENGINE LIGHT COME ON ALONG WITH MISFIRE ISSUES. EACH TIME COSTING ME AT LEAST 2000.00 TO CORRECT ONLY FOR A SHORT TIME. HAVE CHANGED OIL PUMP, PLUGS, INJECTORS JUST TO NAME A FEW. I LOVE MY CAR BUT THIS HAS BEEN A MONEY PIT FROM DAY ONE. VW NEEDS TO BE HELD RESPONSIBLE FOR THESE ISSUES. OIL SLUDGE, IS A BIG PROBLEM TOO. I JUST HAD THE TIMING BELT REPLACED WITH INJECTORS AND A NEW GASKET SET UP AND RAN GOOD FOR TWO MONTHS AND NOW I'M BACK IN THE SAME POSITION OF NEEDING THE SAME REPAIRS ONCE AGAIN. CAR WAS DRIVING BEGAN TO SHUTTER TRYING TO STALL. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816661December 29, 2015
AIR BAGS
"TAKATA RECALL" I HAVE HAD MY VOLKSWAGEN PASSAT SINCE MAY OF 2015, SINCE THEN MY JOURNEY AS A CUSTOMER HAS BEEN FRUSTRATING AND A VERY SCARY EXPERIENCED. ONCE I GOT THE CAR WITHIN A WEEK I TOOK IT TO MECHANICS TO GET THE USUAL DIAGNOSTICS DONE TO ENSURE THE SAFETY OF THE CAR. IT AUTOMATICALLY HAD THE TIRE WARNING LIGHT ON TILL DATE AFTER TIRE CHANGES, DIAGNOSTICS, AND TIMELY SERVICES. MY CAR'S STEERING CONTROL HAS BEEN A VERY BIG ISSUE, TURNING AND THE PERFORMANCE OF THE VEHICLE ENDED UP TO BE VERY UNSAFE AS IF I WILL LOSE CONTROL OF THE CAR ONE DAY. I HAVE GONE TO GET WHEEL ALIGNMENTS, TIRE CHANGES, ARM CONTROL CHANGES AND OTHER SEVERAL REMEDIES THAT ALWAYS TEND TO RESOLVE IN THE SAME ISSUE WITHIN WEEKS. I HAVE PUT $1000 WITHIN THE LAST 4 MONTHS AND I HAVE STILL A CAR THAT IS GOING TO FALL APART VERY SOON. I AM ALSO EXPERIENCING THE AIR BAG SIGNAL BEING OFF EVERY TIME I ENTER MY CAR AND I AM DRIVING. AS A YOUNG MOTHER AND STUDENT, I HAVE FOUND THIS CAR TO HAVE TOO MANY ISSUES AND EVERY UNRELIABLE. TO HAVE ENTERED MY VIN IN THE RECALL SYSTEM AND REALIZING THAT MY CAR HAS A ROTATING CLOCK ISSUE WITH NO REMEDY HAS HAD ME VERY WORRIED, AND I AM AFRAID TO DRIVE MY CHILDREN IN A VEHICLE THAT HAS NO SAFETY FEATURES THAT ARE DUE TO FAIL IN CASE OF AN EMERGENCY. I IN SOME UNSAFE WEATHER CONDITIONS PAY FOR MTA OR CAB SERVICES TO GET TO LOCATIONS SAFELY. TO HAVE A REMEDY THAT IS UNFOUND AS OF YET PUTS MY FAMILY AND MYSELF IN HARMS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816693December 29, 2015
SERVICE BRAKES, ENGINE
IN DECEMBER OF 2015,2 MONTHS AFTER BUYING CAR,WHILE DRIVING MY EPC LIGHT CAME ON MY CAR HAD A SUDDEN LOSS OF POWER,SHUDDERED,AND STALLED. I ALMOST CAUSED AN ACCIDENT WHEN I PULLED OUT ONTO THE HIGHWAY AND COULD NOT INCREASE SPEED.FAST ENOUGH. I CALLED THE VW DEALERSHIP WHERE I PURCHASED THE CAR AND THEY SAID THE CAR HAS TO COME IN TO BE CHECKED. AFTER 2 HOURS OF DIAGNOSTICS,AND THEY ACTUALLY CALLED VOLKSWAGEN OF AMERICA RE THE PROBLEM. THEY DECIDED THAT IT WAS A CONNECTIVITY ISSUE AND THAT THEY HAD TO REPLACE THE WHOLE WIRING HARNESS,THE CAR HAS TO BE TOWED IN AS DRIVING COULD BE DANGEROUS. ALSO A RECALL NHTSA# 15V705 JUST CAME IN THE MAIL ABOUT RECALL 23R1. THERE ARE A POTENTIAL 3 OTHER RECALLS ON THE VW 2015 PASSAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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