Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10862140April 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862284April 29, 2016
UNKNOWN OR OTHER
CAR HAD INTERMITTENT STARTING ISSUES FOR ABOUT 6 MONTHS. ENGINE CRANKS BUT DOES NOT TURN OVER. WILL EVENTUALLY RESTART ANYWHERE FROM 15MIN - 5 HRS LATER. LENGTH SEEMS TO BE DEPENDENT ON HOW LONG WAS DRIVEN BEFORE TURNING OFF. CODE SAID THE CPS WAS FAULTY. REPLACED IT. BUT STILL HAVING RANDOM PROBLEMS AND CODE STILL SAYS CPS IS FAULTY. CANNOT GET IT FIXED BECAUSE CAN'T RECREATE PROBLEM AT MECHANICS. CAR DOES NOT DIE WHEN DRIVING. THERE DOES SEEM TO BE FLUCTUATIONS IN SPEED WHILE DRIVING. AND DOES SEEM TO BE WORSE IN RAINY WEATHER. CAR DOESN'T RUN HOT. ANYBODY ELSE HAVE THE SAME PROBS? HOW DID YOU FIX?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862090April 28, 2016
ENGINE
TURBO FAILED IN 2013 VW PASSAT TDI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861984April 28, 2016
AIR BAGS
UPON PULLING OUT OF A PARKING SPACE AND TURNING THE STEERING WHEEL THERE WAS A CRACKING NOISE AND THEN THE AIRBAG LIGHT WENT OFF WITH AN AIRBAG WARNING. AT WHICH POINT ALL MECHANISMS WITHIN THE STEERING WHEEL STOPPED WORKING. I CALLED MY LOCAL DEALER ONLY TO BE INFORMED THAT MY VIN WAS NOT AFFECTED BY THE AIR BAG CLOCK SPRING FAILURE AND I WOULD HAVE TO PAY TO HAVE IT DIAGNOSED AND FIXED. THERE IS CURRENTLY A RECALL REPORT RECEIPT DATE: AUG 04, 2015 NHTSA CAMPAIGN NUMBER: 15V483000 COMPONENT(S): AIR BAGS NHTSA ACTION NUMBER: PE15010 AIR BAG CLOCKSPRING FAILURE: FOR THIS EXACT SAME ISSUE AFFECTING THE PASSAT 2010,2012-2014 MINE IS ALSO A 2014 AND IS NOT COVERED BECAUSE MY VIN WAS SUPPOSEDLY NOT AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861638April 27, 2016
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE POWER STEERING AND THE POWER BRAKES SUDDENLY MALFUNCTIONED AND THE DRIVER WAS UNABLE TO IMMEDIATELY STEER OR STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE CAMSHAFT. THE VEHICLE LATER EXPERIENCED THE SAME FAILURE AND THE DEALER REPLACED THE VACUUM PUMP. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861839April 27, 2016
AIR BAGS
LETTER FROM SENATOR BALDWIN ON BEHALF OF CONSTITUENT RE 2013 VOLKSWAGEN PASSAT RECALL. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. *JB UPDATED 05/12/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861770April 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861889April 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861503April 26, 2016
FUEL/PROPULSION SYSTEM
REDUNDANT TANK HEATER FAILURE. VERY COMMON ISSUE (TO THE POINT THAT THERE ARE SEVERAL "HOW TO" FIX IT YOURSELF PROCEDURES AND A "HACK" TO TRICK THE MIL LIGHT INTO THINKING IT IS WORKING. EVEN THOUGH IT FAILED WITHIN THE CARB WARRANTY PERIOD, VW REFUSED TO FIX UNDER CARB WARRANTY BECAUSE A VW DEALERSHIP DID NOT DIAGNOSE IT WITHIN THE WARRANTY PERIOD (IT WAS 3RD PARTY MECHANIC) AND CAR IS NOW WELL OUT OF CARB WARRANTY. IT IS A VERY COSTLY REPAIR AND AN EXTREMELY COMMON FAILURE, TO THE POINT WERE THERE IS A VW TSB ON THE PART FAILING IN THE PASSATS AND TOUREGS. I HAVE APPROACHED VW TWICE ON THE ISSUE, BUT TO NO LOVE FROM THEM. CAR IS STILL DRIVABLE SINCE THIS PART IS NOT USED IN THE CLIMATE THAT I DRIVE IT IN, SO I HAVE NOT FIXED IT FOR A YEAR AND A HALF NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861531April 26, 2016
EXTERIOR LIGHTING:HEADLIGHTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. WHILE DRIVING AT ANY SPEED, THE HEADLIGHTS DIMMED AND FORCED THE DRIVER TO DRIVE WITH THE HIGH BEAMS AT NIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT CONCEALMENT DEVICE AND THE SWITCHES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,792. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861358April 25, 2016
STEERING
WHILE THE CAR WAS IN MOTION, THE POWER STEERING LIGHT CAME ON AND THE STEERING WAS DISABLED. PULLED THE CAR OVER, TURNED OFF AND RESTARTED. PROBLEM WENT AWAY FOR A DAY OR TWO. SAME THING HAPPENED AGAIN AND RESOLVED SAME WAY BY ME. HAPPENED AGAIN - TOOK IT TO THE DEALER AND WAS INFORMED I NEEDED TO REPLACE THE POWER STEERING RACK. I ASKED THE DEALER IF THIS WAS A COMMON ISSUE AND THE RESPONSE WAS "EXTREMELY RARE". I TOOK TO AUTHORIZED VW REPAIR CENTERS (NON-DEALER). COULD NOT QUOTE AN EXACT PRICE FOR THE "REPAIR" AS NONE OF THEM HAVE EVER SEEN A REPAIR LIKE THIS NEEDED ON A VW. DID SOME RESEARCH AND FOUND VW RECALL NO. 48J1/P3 WHICH WAS ISSUED FOR THE 2009 PASSAT BUT APPARENTLY NOT FOR MY VIN? THE HAZARDS AS EXPERIENCED IN THIS PUBLICATION ARE WHAT WE ARE EXPERIENCING. CAN YOU HELP ME UNDERSTAND HOW THAT IS POSSIBLE? VW IS REFUSING TO CONTRIBUTE OR COVER ANY COST OF THE REPAIR AND IT IS A HIGH SAFETY CONCERN FOR MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861119April 24, 2016
ENGINE
I OWN A 2012 VW PASSAT TDI (DIESEL). CHECK ENGINE LIGHT IS ON. THE FIX APPARETLY IS OVER 1000.00 AND IT SEEMS TO BE THE SAME PROBLEM FOR MANY 2012 VW PASSAT TDI VEHICLES WHICH ARE RIGHT OUT OF WARRANTY. THE FIX IS A KIT FOR THE ADBLU EMISSIONS SYSTEM. THIS VEHICLE SHOULD BE RECALLED AND FIXED FREE OF CHARGE FROM VW. CODE P203B REDUCTANT LEVEL SENSOR CIRCUIT RANGE/PERFORMANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861133April 24, 2016
AIR BAGS
TAKATA RECALL I BOUGHT THIS CAR BRAND NEW, NOW UPON CHECKING THE VIN NUMBER I DISCOVERED THAT I'M DRIVING A CAR WITH FAULTY TAKATA AIRBAG. RECALL STATUS: RECALL INCOMPLETE REMEDY NOT YET AVAILABLE. HOW IS THIS POSSIBLE? TAKATA KNOWS ABOUT THEIR FAULTY AIRBAGS SINCE 2004 AND YET 10 YEARS LATER THEY ARE STILL PUTTING THOSE BAGS IN BRAND NEW CARS. THIS SHOULD BE ILEGAL HOW MANY PEOPLE NEED TO DIE SO THIS RECALL CAN BE COMPLETE? SO REMEDY CAN BE AVAILABLE. BY THE WAY, THE OFFICIAL DATE OF THE RECALL OF MY CAR IS FEBRUARY 9, 2016. NHTSA RECALL NUMBER: 16V078
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860720April 21, 2016
ENGINE, FUEL/PROPULSION SYSTEM
I BOUGHT THIS CAR USED AND FROM THE MOMENT I TOOK IT OF THE LOT 13 MONTHS AGO I HAVE BEEN HAVING PROBLEMS. THE CARE WILL STOP, SHAKE. I HAVE ALREADY HAD IT CHECK 3 TIMES AND REPAIRED TWICE. FUEL PUMP HAS BEEN CHANGED TWICE AND I AM HAVING THE SAME PROBLEM AGAIN. THIS IS A HUGE SAFETY HAZARD IF I AM ON THE EXPRESSWAY AND NO WARNING TAKE PLACE WHICH COULD LEAD TO A MAJOR ACCIDENT. ACCORDING TO WHAT I HAVE READ THIS MAKE AND MODEL HAVE HAD MANY ISSUES AND VOLKSWAGON HAS NOT RESOLVED THE SITUATION. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860732April 21, 2016
AIR BAGS
TAKATA RECALL I WAS NOTIFIED WHEN I WENT IN TO GET MY 30,000 MILE MAINTENANCE DONE THAT A RECALL WOULD SOON BE OUT ON MY VEHICLE. AFTER DOING RESEARCH ONLINE I REALIZED IT WAS ON THE DRIVER SIDE AIRBAG, WITH THE DESCRIPTION " IN THE EVENT OF A CRASH NECESSITATING DEPLOYMENT OF THE DRIVER'S FRONTAL AIR BAG, THE INFLATOR COULD RUPTURE WITH METAL FRAGMENTS STRIKING THE VEHICLE OCCUPANTS POTENTIALLY RESULTING IN SERIOUS INJURY OR DEATH". AFTER SPEAKING WITH 3 DIFFERENT REPRESENTATIVES FOR VW I HAVE COME TO FIND OUT THAT MY CAR AIRBAG IS UNDER RECALL WITH NO PART TO FIX IT RIGHT NOW, AND NO TIME LIMIT AS TO WHEN IT WILL BE FIXED. ONE OF THESE REPRESENTATIVES WENT ON TO TELL ME HE "HIGHLY DOUBTS ANYTHING WILL HAPPEN". HE CAN NOT GUARANTEE MY SAFETY WHEN I AM ON THE ROAD AND I DO NOT APPRECIATE HIM THINKING HE CAN. I AM OUTRAGED BY THIS BECAUSE I DRIVE A MINIMUM OF 60 MILES A DAY TO AND FROM WORK AND I AM 6 MONTHS PREGNANT. I ABSOLUTELY DO NOT FEEL SAFE DRIVING AND THEY HAVE NO ALTERNATIVE. I CAN NOT BELIEVE I AM STILL PAYING ON THIS VEHICLE WHEN A PART IS RECALLED WITH NO ALTERNATIVE FIX FOR THE PROBLEM. I KNOW OF OTHER VENDORS WHO HAVE OFFERED RENTAL CARS TO THEIR CUSTOMERS WHO HAVE THIS SAME ISSUE...WHY IS THIS NOT AN OPTION FOR US? IT SHOULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860325April 19, 2016
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE THE VEHICLE WAS PARKED AND WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. IN ADDITION, THE CONTACT NOTICED ENGINE OIL LEAKING FROM UNDERNEATH THE VEHICLE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR MAIN ENGINE SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860172April 18, 2016
AIR BAGS
TAKATA INFLATORS: MY PASSAT IS ON THE RECALL LIST BUT I HAVE NOT RECEIVED NOTICE OF REPAIR FROM VW. ADDITIONALLY, THEY DO NOT HAVE A START DATE FOR REPAIRS EVEN ESTIMATED. WE LIVE IN A HUMID ENVIRONMENT (HOUSTON, TEXAS) AND ARE VERY CONCERNED WHY GETTING REPLACEMENT AIRBAGS IS NOT A PRIORITY GIVEN THE REGION WE ARE IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859828April 15, 2016
AIR BAGS
TAKATA RECALL MY CAR IS ON THE LIST BUT THE MANUFACTURER IS NOT READY TO DO WHAT IS RIGHT. AFTER ALL THESE YEARS HEARING ABOUT TAKATA WRONG DOINGS THEY KNEW IT SINCE 2004, WE STILL HAVE TO WAIT FOR MORE PEOPLE TO DIE? SO I HAVE TO PAY THIS EXPENSIVE CAR THAT I'M AFRAID TO DRIVE, AND I AM ON THE ROAD EVERYDAY. DESPICABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855709April 15, 2016
AIR BAGS
TAKATA RECALL - I HAVE TRIED MULTIPLE TIMES TO CONTACT VW REGARDING THE AIRBAG RECALL AND AM GETTING ZERO ANSWERS OR RESOLUTION. I CALLED CUSTOMER CARE AND ASKED FOR A TIME-FRAME FOR THE FIX AND RECEIVED NONE. I ASKED FOR A LOANER AND WAS TOLD TO REQUEST ONE FROM THE LOCAL DEALERSHIP. A WEEK AFTER LEAVING A MESSAGE WITH THE SERVICE MANAGER AT THE DEALERSHIP, I RECEIVED A CALL THAT THEY DON'T HAVE LOANER CARS THAT DON'T HAVE AIRBAGS IN THEM THAT ARE NOT IMPACTED, SO IT MADE NO DIFFERENCE. I WAITED A MONTH AND CHECKED VW'S WEBSITE AND THERE IS ZERO INFORMATION AS TO WHEN THEY WILL RECEIVE PARTS OR WHEN THIS WILL BE FIXED. I OPENED A CHAT WITH VW CUSTOMER CARE ON 4/15 AND RECEIVED A COPY AND PASTE RESPONSE TO MY CONCERNS, WHICH STATED NOTHING OF SUBSTANCE. I WAS ALSO AGAIN DENIED A LOANER CAR WHICH WAS SAFE IN THE INTERIM. I FEEL THAT VW AND TAKATA ARE NOT TAKING THE MATTER SERIOUSLY OR MOVING IN A FAST ENOUGH MANNER. I UNDERSTAND THE SCOPE OF THIS, BUT THERE NEEDS TO BE URGENCY IN THAT PEOPLE ARE DYING AND OTHER ARE DRIVING UNSAFE CARS. VW SHOULD HAVE LOANER CARS AVAILABLE ALONG WITH A TIMELINE OF THEFIX IN PLACE AT THIS POINT AS THE RECALL WAS ANNOUNCED LAST YEAR. I AM VERY UPSET WITH THEIR HANDLING. ANY PRESSURE THAT COULD BE PUT ON THEM TO EXTEND LOANER CARS OR MOVE FASTER WOULD BE APPRECIATED. I ALSO LIVE IN A HIGH HEAT STATE (NC), WHICH COMPOUNDS THE SERIOUSNESS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10859771April 15, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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