Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10864774May 13, 2016
STRUCTURE:BODY, WHEELS, UNKNOWN OR OTHER
I WAS SLOWING DOWN AND PULLING INTO A PARKING SPOT IN FRONT OF A RESTAURANT FOR LUNCH. MY 2016 VW PASST V6 SUDDENLY SWIRLED TO THE LEFT, JUMPED OVER CURBS, AND BUSTED ALL FOUR TIRES BECAUSE OF THE IMPACT. TOWED TO THE DEALER AND WAS TOLD THAT I COULD STEPPED ON GAS INSTEAD OF BREAK OT IT COULD BE THE PARKING ASSISTANCE TOOK OVER THE CONTROL OF THE CAR. WHEN THEY REPLACED MY TIRES,, THEY FOUND AN OPEN RECORD/CAMPAIGN AS DESCRIBED "96D6 2016-05-04 W-UPDATE - PARK ASSIST AND BLIND SPOT DETECTION (NVLW)." I AM NOT SURE WHAT THIS RECORD MEANS. IS IT RELATED TO MY INCIDENT? I WONDER IF ANYONE COULD HELP ME UNDERSTAND THIS?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10864755May 13, 2016
AIR BAGS
TAKATA INFLATORS. I JUST RECEIVED MY RECALL NOTICE FROM VW AND HERE WE GO AGAIN WITH VW. I HAVE A 2014 TDI, WHICH IS IN LITIGATION WITH THE EPA, VALUE OF THE CAR HAS PLUMMETED. NOW I HAVE THIS TAKATA DEFECT, WHICH THERE IS NO FIX BY VW YET. ELEVEN PEOPLE HAVE BEEN KILLED AND THEY WANT ME TO CONTINUE TO DRIVE THIS LOADED GUN AND MAKE CAR PAYMENTS. THERE IS NO ERGENCY BY VW BASED ON THE RECALL NOTICE, SINCE NO VW'S HAVE BEEN IN AN ACCIDENT THAT THE TAKATA AIR BAG CAUSED A DEATH PER THEIR LETTER, YET. WHAT IS YOUR LIFE WORTH???? LETS PLAY RUSSIAN ROULETTE. WANT TO PLAY VW? I HAVE A FRIEND THAT HAD A 2014 ACCURA SUV THAT HAD THIS TAKATA INFLATORS AND HER DEALER CALLED HER IN AND MADE A GREAT DEAL ON A 2016, WITH NO MONEY EXCHANGING HANDS, AND KEEPING THE SAME NOTE BALANCE AND PAYMENTS. WHAT A DEALERSHIP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864776May 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864607May 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864307May 11, 2016
AIR BAGS
TAKATA AIR BAGS I JUST WANT TO KNOW HOW IN THE CRAP THE VW PEOPLE CAN GET AWAY WITH RECALLING THESE CARS FOR FAULTY EQUIPMENT THAT CAN CAUSE "SERIOUS INJURY OR DEATH TO OCCUPANTS" AND BE SO [XXX]IRRESPONSIBLE WITH THE LIVES OF OTHERS. THERE IS NOT TIME TABLE FOR REPAIRS SO WE DON'T KNOW HOW LONG WE WILL BE SUBJECTED TO "SERIOUS INJURY OR DEATH". SOMEONE IN OUR GOVERNMENT SHOULD STEP UP AND DEFEND US FROM THESE MONEY HUNGRY JERKS. WHY ISSUE THE RECALL IF THEY ARE NOT ABLE TO MAKE REPAIRS. I TALKED WITH A VW "CUSTOMER CARE" REPRESENTATIVE AND HE TOLD ME MY VEHICLE WAS PERFECTLY SAFE TO DRIVE YET I HAVE BEEN "WARNED" A MALFUNCTION COULD LEAD TO "SERIOUS INJURY OR DEATH". WHAT ARE THOSE OF US WHO NEED OUR CARS TO SURVIVE TO DO? VW OFFERS NO LOANER CAR OR RENTAL ASSISTANCE. I THINK THIS IS CRAP AND IF I DIE BECAUSE OF SOME DEFECTIVE FOREIGN PART I HOPE SOMEONE IN CHARGE TAKES NOTICE SO OTHERS WILL NOT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864317May 11, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864184May 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864218May 10, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863855May 9, 2016
POWER TRAIN
HARSH DOWNSHIFT ASSOCIATED WITH A VERY AUDIBLE CLUNK OR BANG IN THE DRIVE TRAIN OR TRANSMISSION SINCE NEW. OCCURS WHEN UTILIZING THE AUTO-SHIFT (AKA TIPTRONIC(TM)) SHIFT TO DOWNSHIFT WHEN DE-CCELERATING TO A STOP. BANG OCCURS AT LOW RPM (<700) AND LOW SPEED (<10MPH) AND ONLY WHEN SHIFTING 2ND GEAR TO 1ST GEAR. PROBLEM CAN BE REPRODUCED AND IS ASSOCIATED WITH CITY STREET DRIVING WHEN USING THE TIPTRONIC TO CASCADE DOWN THROUGH THE GEARS WHEN APPROACHING A STOP. I HAVE DEMONSTRATED THE DEFECT/CONDITION TO VOLKSWAGEN TECHNICAL. IT REMAINS UNRESOLVED AND WAS RELEGATED TO BEING A "NORMAL" OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863742May 7, 2016
AIR BAGS
PODS - WHEN I WENT TO GET THE WHEEL CLOCK SPRING RECALL REPAIR, I STILL HAD A AIRBAG ERROR LIT - MECHANIC SAID IT WAS A FAULTY PASSENGER OCCUPANT DEVICE SYSTEM SWITCH. I ONLY HAVE 32K MILES ON MY CAR AND I VERY RARELY HAVE ANYONE RIDE IN THE PASSENGER SEAT, SO NOT SURE WHY IT FAILED - WAS QUOTED A PRICE OF 3K FOR THE PART. JETTA AND GOLF MODELS HAVE A RECALL FOR THIS, BUT NOT THE PASSAT - IF IT IS A SAFETY ISSUE FOR THOSE MODELS, IT SHOULD BE ONE FOR THE PASSAT AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863546May 6, 2016
AIR BAGS
TAKATA RECALL WHY IS VW BEING ALLOWED TO DRAG THEIR FEET. I WAS FIRST NOTIFIED MONTHS AGO AND STILL THEY SAY NO REMEDY. AND YET, OTHER MANUFACTURERS HAVE LOGGED OVER 8 MILLION REPAIRS. I KEEP GETTING NOTICES AND YET NO REPAIR IS AVAILABLE. HOW CAN I FEEL SAFE DRIVING MY VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863550May 6, 2016
AIR BAGS
TAKATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863579May 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863346May 5, 2016
AIR BAGS
TAKATA RECALL- AFTER RECEIVING THIS RECALL THE DEALERSHIP CLAIMS THAT THERE IS NO REPAIR AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863337May 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 16V079000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.....UPDATED 08/11/16 *BF UPDATED 08/17/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863372May 5, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CHECK ENGINE LIGHT CAME ON 2013 TDI PASSAT. CAR JUST OUT OF WARRANTY @ 41000MILES. TOOK TO DEALER. ADBLUE HEATER ELEMENT "BURNED UP." CAUSED DAMAGE TO ADBLUE CONTROL MODULE. COMMON PROBLEM WITH THIS CAR (ALL OVER WEB) . $1200 TO REPAIR. CALLED VW ADVOCATE. THEY COVERED ENTIRE COST OF REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863518May 5, 2016
AIR BAGS, STEERING
"TAKATA RECALL" VW NEEDS TO FIX MY TAKATA AIRBAGS, THEY SAID THERE IS NOT A FIX RIGHT NOW AND IT CAN LEAD TO SERIOUS INJURY. WHAT AM I SUPPOSED TO DO, WALK 150 MILES A DAY????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863107May 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE AND PARTS DISTRIBUTION DISCONNECT, RESPECTIVELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863112May 4, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863134May 4, 2016
AIR BAGS
TAKATA AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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