Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10863190May 4, 2016
AIR BAGS
CHECKING TO SEE IF MY CAR WILL BE REPAIRED SOON?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863238May 4, 2016
AIR BAGS
TAKATA RECALL 16V078. THE LOCAL DEALERSHIP SOLD ME THE CAR ON 2/9/16 AND THE RECALL WAS ANNOUNCED THE VERY SAME DAY. THERE IS NO "REMEDY YET AVAILABLE." AS OF 5/4/16 I HAVE RECEIVED NO RECALL NOTICE FROM VW OR CONTACT FROM THE DEALERSHIP. VW DEALERSHIPS ARE STILL SELLING DANGEROUS RECALLED VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863236May 4, 2016
AIR BAGS
TAKATA RECALL - RECEIVED RECALL LETTER MAY 3, 2016. IF THE AIRBAG INFLATES DUE TO AN ACCIDENT AND RUPTURES THE AIRBAG COULD CAUSE ME "SERIOUS INJURY OR DEATH." IF I COULD TAKE MY CAR IN TOMORROW AND HAVE IT REPAIRED I WOUILD FEEL MUCH SAFER. BUT, "A RECALL REPAIR IS NOT YET AVAILABLE". REALLY??? HOW LONG IS IT GOING TO TAKE AND WILL VW BE PROVIDING LOANER CARS TO ENSURE THE OWNER'S SAFETY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863260May 4, 2016
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
I JUST RECENTLY PURCHASED THIS 2014 VW PASSAT FROM NISSAN AND THEY DID NOT REVEAL ALL THE RECALLS ON THIS VEHICLE! I'M REALLY DISSATISFIED WITH THE NISSAN DEALERSHIP AS I FEEL THIS IS BEING DECEITFUL, NOT TO MENTION VERY UNSAFE FOR ME AND MY FAMILY. DISHONEST!!!!! TO SAY THE LEAST!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862976May 4, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS BUT THERE WAS NO REMEDY AVAILABLE. THE CONTACT ALSO TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863002May 4, 2016
AIR BAGS
TAKATA RECALL: I WAS ON HOLD WITH VW CUSTOMER SERVICE THIS MORNING FOR ONE HOUR AND TWENTY MINUTES FOR THEM TO TELL ME THERE IS CURRENTLY NO FIX FOR THE RECALLED AIR BAG THAT IS IN MY CAR AND THAT VW DOES NOT HAVE A LOANER CAR PROGRAM FOR ITS CUSTOMERS TO USE UNTIL IT FIXES THE PROBLEMS WITH HE AIRBAGS. THEY ALSO INFORMED ME THAT THE NHTSA STATES THAT MY CAR IS SAFE TO DRIVE UNTIL THE AIRBAGS CAN BE FIXED. YET ALL OVER THE NEWS IT STATES THAT THE CARS WITH THE TAKAKA RECALL ARE NOT SAFE TO BE DRIVING UNTIL THE AIRBAGS ARE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863050May 4, 2016
AIR BAGS
TAKATA RECALL MY CAR CANNOT BE REPLACED WITH NEW PARTS AS THE PARTS ARE NOT AVAILABLE NOW. HOWEVER, I AM NOT COMFORTABLE TO KEEP DRIVING THE CAR WITH AIRBAG ISSUES. I CONTACTED TO BOTH THE LOCAL DEALER AND VOLKSWAGEN TO SEEK FOR A LONER CAR BEFORE MY CAR GETS FIXED. BUT BOTH THEM REFUSE TO PRIVDE A LONER CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862707May 3, 2016
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE VEHICLE STALLED AND INDEPENDENTLY ROLLED BACKWARDS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862756May 3, 2016
AIR BAGS
"TAKATA RECALL" HELLO I JUST WANTED TO STATE THAT I LOVE MY CAR BUT I HAVE RECEIVED NOT ONE BUT TWICE A RECALL ON MY CAR. THE FIRST WAS ABOUT MY WINDSHIELD WIPERS BUT NOW THE DRIVER AIRBAG....? I FIRST LOOKED UP THE SEVERITY OF THE DEFECT TO FIND SERIOUS INJURIES AND EVEN DEATH HAS BEEN THE RESULT OF THE DEFECTED PART NOT PROPERLY WORKING... THIS IS VERY ALARMING BECAUSE ANYTHING CAN HAPPEN WITH MOTORISTS ON THE ROAD AND IT DOESN'T HAVE TO BE YOUR FAULT. SO I CALLED THE LOCAL VOLKSWAGEN DEALERSHIP TO INQUIRE ABOUT WHAT AM I TO DO HAVING THIS BY LAW UNSAFE VEHICLE NOTE MY ONLY VEHICLE IN WHICH I'M STILL PAYING FOR AND ONLY HAD A LITTLE OVER A YEAR WITH. I DRIVE MY CAR EVERYDAY AND AM AT RISK EVERYDAY WITH A WIFE AND CHILD WHO ALSO RIDE WITH ME AND MY WIFE DRIVES FROM TIME TO TIME. THEY TOLD ME THEY HAD NOT RECEIVED THE PARTS TO CORRECT THIS ISSUE YET AND I WILL RECEIVE A LETTER WHEN THEY DO. I EXPRESSED MY CONCERN AND TRULY FEEL THAT VOLKSWAGEN IS RESPONSIBLE FOR AT LEAST OFFERING A REPLACEMENT VEHICLE DUE TO ITS THEIR ERROR FOR SAFETY INSPECTIONS AND CHECKS UNTIL THE MATTER IS RESOLVED. I EXPRESSED ALSO AFTER THEY DENIED ANY HELP OTHER THAN TO WAIT WOW ID RATHER HAD NOT KNOWN THAN TO HAVE TO GET IN MY CAR EVERYDAY WONDERING IF MY AIR BAG IS GOING TO KILL ME... I TRULY FEEL THAT THIS ISSUE WAS AND IS NOT BEING TAKEN SERIOUSLY AT ALL AND I AS AN PAYING LAW ABIDING HAVE RIGHTS. THIS IS NEGLIGENCE AND I HAVE READ WHERE THIS NEGLIGENCE LED TO LOSS OF LIFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862757May 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED BY THE MANUFACTURER. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862849May 3, 2016
AIR BAGS
FOR FOUR MONTHS NOW I HAVE RECEIVED RECALL NOTICES FROM VW. I TRY TO GET MY VEHICLE REPAIRED, BUT AM TOLD THE PARTS ARE NOT AVAILABLE. TODAY I RECEIVED ANOTHER LETTER FROM VW SAYING I NEED TO GET THIS DONE ASAP, BUT WHEN I CALL, THE PARTS ARE NPT AVAILABLE. SOMEONE NEEDS TO GET THESE PARTS BEFORE ANOTHER FATALITY OCCURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862912May 3, 2016
AIR BAGS
TAKATA RECALL - IT WAS BROUGHT TO MY ATTENTION THAT MY CAR IS ONE OF MILLIONS THAT HAS A DEFECTIVE TAKATA AIRBAG ON THE DRIVER SIDE. I WAS ALSO TOLD THAT HONDA AND MANY OTHER COMPANIES ARE OFFERING RENTAL CARS UNTIL THE ISSUE CAN BE RESOLVED, AND HAVE FAMILY MEMBERS WHO HAVE RECEIVED RENTALS. AFTER SPEAKING WITH VOLKSWAGEN DIRECTLY THEY INFORMED ME THAT "WE DON'T HAVE THE PARTS TO FIX YOUR CAR, OR KNOW WHEN THEY ARE COMING IN." THEY ALSO SAID WE AREN'T OFFERING RENTALS IN THE MEAN TIME. HOW IS A MASSIVE COMPANY LIKE VOLKSWAGEN ALLOWED TO LET THEIR CUSTOMERS DRIVE CARS THAT HAVE BEEN FOUND UNSAFE AND LEAD TO DEATHS? THE NSTHA NEEDS TO MAKE SURE PEOPLE LIKE MYSELF ARE PROVIDED WITH SAFE CARS UNTIL THE PROBLEM CAN BE FIXED. IT IS THE NSTHA JOB TO ENSURE AMERICAN DRIVERS ARE SAFE AND KEEP A SKEPTICAL EYE ON LARGE CAR COMPANIES WHO HAVE A TRACK RECORD OF CUTTING CORNERS. IT IS NOT ETHICAL OR MORAL FOR A COMPANY TO NOT BE HELD TO THE SAME STANDARD AS OTHERS. MAKE VOLKSWAGEN CORRECT THE PROBLEM OR PROVIDE SAFE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862913May 3, 2016
AIR BAGS
TAKATA RECALL I HAVE REQUESTED A LOANER VEHICLE AS WELL AS BEING LET OUT OF MY LEASE DUE TO THE FACT THAT VOLKSWAGEN DOES NOT HAVE REPLACEMENT PARTS AVAILABLE. I FEEL THIS IS UNFAIR TO PUT ME IN A SITUATION WHERE I HAVE TO USE MY OWN DISCRETION TO DRIVE THE VEHICLE, JUST GOING BY THE NOTICE THAT WAS MAILED TO ME. HOW AM I SUPPOSED TO USE MY DISCRETION IF I DON'T KNOW IF MY CAR IS PREFORMING PROPERLY? I HAVE REQUESTED TO BE LET OUT OF MY LEASE AND VOLKSWAGEN HAS DENIED MY REQUEST. I NOW HAVE TO CONTINUE MAKING PAYMENTS FOR A CAR THAT POTENTIALLY SHOULD NOT BE DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862478May 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE. ...UPDATED 06/30/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862649May 2, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT AND SEAT BELT WARNING LIGHT WERE CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAT BELT ASSEMBLY, PISTON, AND SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 65,562....UPDATED 06/30/16 *BF THE CONSUMER STATED THE DRIVER SEAT BELT WAS FROZEN AND GIVING AN AIR BAG MALFUNCTION WARNING. UPDATED 07/13/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862662May 2, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
RODENTS ARE EATING WIRING IN CAR DUE TO SOY PLASTICS. THIS COULD RESULT IN CAR BECOMING NONOPERATIONAL WHILE DRIVING, WHICH COULD RESULT IN INJURY OR DEATH. THE UNITED STATES CODE FOR MOTOR VEHICLE SAFETY (TITLE 49, CHAPTER 301) DEFINES MOTOR VEHICLE SAFETY AS "THE PERFORMANCE OF A MOTOR VEHICLE OR MOTOR VEHICLE EQUIPMENT IN A WAY THAT PROTECTS THE PUBLIC AGAINST UNREASONABLE RISK OF ACCIDENTS OCCURRING BECAUSE OF THE DESIGN, CONSTRUCTION, OR PERFORMANCE OF A MOTOR VEHICLE, AND AGAINST UNREASONABLE RISK OF DEATH OR INJURY IN AN ACCIDENT, AND INCLUDES NONOPERATIONAL SAFETY OF A MOTOR VEHICLE." A DEFECT INCLUDES "ANY DEFECT IN PERFORMANCE, CONSTRUCTION, A COMPONENT, OR MATERIAL OF A MOTOR VEHICLE OR MOTOR VEHICLE EQUIPMENT." GENERALLY, A SAFETY DEFECT IS DEFINED AS A PROBLEM THAT EXISTS IN A MOTOR VEHICLE OR ITEM OF MOTOR VEHICLE EQUIPMENT THAT: POSES AN RISK TO MOTOR VEHICLE SAFETY AND MAY EXIST IN A GROUP OF VEHICLES OF THE SAME DESIGN OR MANUFACTURE MAY EXIST IN A GROUP OF ITEMS OF EQUIPMENT OF THE SAME TYPE AND MANUFACTURE. PLEASE STOP AUTOMAKERS FROM USING PLANT BASED WIRING IMMEDIATELY. AUTOMAKERS ARE MAKING MILLIONS OF DOLLARS REPLACING WIRING. GET TO WORK PLEASE, FIX THIS PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862305April 30, 2016
AIR BAGS
I RECEIVED A SAFETY RECALL FROM VW REGARDING THE TAKATA AIRBAGS. I CALLED THE CUSTOMER CARE (800-893-5293). THEY WERE NOT ABLE TO PROVIDE ANY INFORMATION. I WANT A LOANER VEHICLE OR A REPLACEMENT VEHICLE FOR MY 20-YEAR OLD SON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862330April 30, 2016
AIR BAGS, SEAT BELTS
TAKATA INFLATORS, AIRBAG INFLATED ON IT'S OWN WHILE TURNING LEFT INTO A PARKING LOT AND CAUSED MY WIFE TO LOOSE CONTROL AND HIT A STATIONARY OBJECT-SIGN POLE CAUSING MAJOR DAMAGE ($8,000) TO THIS VEHICLE. VEHICLE IN REPAIR FACILITY FOR ALMOST 2 MONTHS AWAITING REPLACEMENT AIRBAG AND SEATBELT PART FROM VW. AIRBAG INFLATED AND SEATBELT LOCKED UP ON PASSENGER SIDE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10862329April 30, 2016
AIR BAGS
WE RECEIVED A RECALL LETTER FROM VW (NHTSA: 16V078, RECALL 69M9) ALERTING THAT OUR CAR CONTAINS A POTENTIALLY LETHAL TAKATA AIRBAG. THE LETTER SAID THAT VW WOULD BE IN TOUCH WHEN REPLACEMENTS WERE AVAILABLE BUT DID NOT SPECIFIC WHEN ANY TIME FRAME OR FINANCIAL REMEDY. MY LOCAL DEALER'S SERVICE CENTER ALSO HAD NO INFORMATION. CUSTOMER SERVICE AT VW WAS UNABLE TO TELL ME IF A FIX WOULD TAKE WEEKS OR YEARS. THIS MEANS I AM LEFT WITH A A CAR THAT IS NOT SAFE TO DRIVE AND NO TIMELY RECOURSE OR EVEN INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862123April 29, 2016
AIR BAGS
TAKATA RECALL- SINCE I PURCHASED MY VEHICLE I HAVE NOT HAD A TIME WHERE THERE ISN'T A RECALL OF SOME SORT. I HAVE BEEN ATTEMPTING TO TRADE IN MY VEHICLE FOR MONTHS AND EVERYONE IS OFFERING NEARLY NOTHING. COME TO FIND OUT ITHE IS DUE TO THE TAKATA RECALL THAT HAS RENDERED MY CAR IN A "STOP SALE", A BUYING AND SELLING FREEZE. NO ONE WILL BUY THEM BECAUSE THEY CAN'T SELL THEM DUE TO THIS ISSUE. I AM STUCK WITH AN EVER RECALLED VEHICLE THAT IS A POTENTIAL DEATH TRAP AND I HAVE NO WAY OUT OF IT. TAKATA IS NOT DOING ANYTHING TO REMEDY THIS SITUATION AND IS CREATING A POSSIBLE DEATH TRAP FOR PEOPLE DRIVING THEM AND A HUGE FINANCIAL BURDEN BECAUSE WE CAN'T PURCHASE A SAFER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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