Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10855448April 14, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
IN LOW TEMPERATURES, DOORS OFTEN WILL NOT UNLOCK. IT HAS HAPPENED A FEW TIMES WHILE BEING INSIDE THE CAR. POSSIBLE SERIOUS HAZARD AFTER AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855426April 14, 2016
ENGINE
TIMING CHAIN FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855449April 14, 2016
UNKNOWN OR OTHER
IN COLD WEATHER, WHEN DEPRESSED, THE CLUTCH PEDAL MAKES A LOUD CLICKING SOUND. ANNOYING, BUT DOESN'T SEEM TO BE SAFETY-THREATENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855332April 13, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
I'VE FOUND THAT THE DOORS ON MY 2013 VOLKSWAGEN PASSAT [TDI] HAVE ELECTRICAL/MECHANICAL ISSUES WHEN THEY ARE EXPOSED TO RAIN WATER OR EXTREME HUMIDITY. DURING THESE EXPOSURES THEY WILL NOT STAY LOCKED [THEY WILL LOCK AND UNLOCK]. TWO SPECIFIC PERIODS OF TIME REALLY STAND OUT WHERE THE DOORS HAVE BEEN PARTICULARLY TROUBLESOME. THE FIRST WAS AFTER A RAIN STORM WHILE VISITING FAMILY IN MT. I WENT TO MY CAR AND FOUND THAT I COULD NOT CLOSE MY PASSENGER DOOR AFTER I OPENED IT. IT WAS STATIONARY AT THE TIME. I LITERALLY HAD TO WRAP MY SEATBELT AROUND THE DOOR HANDLE TO KEEP THE DOOR FROM FLYING OPEN AS I TOOK IT IN FOR EVALUATION. I TOOK IT TO THE DEALERSHIP AND THEY COULD NOT RECREATE THE PROBLEM. WITHIN ONE WEEK IT HAPPENED AGAIN DURING ANOTHER RAIN SHOWER, THIS TIME I WAS DRIVING AND MY DAUGHTER WAS IN THE PASSENGER SEAT! THANKFULLY WE WERE DRIVING SLOW, IN TOWN, AND NO HARM CAME TO ANYONE. I TOOK IT BACK TO THE DEALERSHIP AND HAD THEM REPLACE THE MECHANICAL PART OF THE LOCKING MECHANISM THIS SEEMED TO SOLVE THE 'STAYING CLOSED' ISSUE. THE SECOND PERIOD OF TIME I WAS IN FL IN LATE AUGUST. I WAS THERE FOR THREE WEEKS AND THE ENTIRE TIME THE HUMIDITY WAS SUCH THAT EVERYTHING WAS SOAKING WET. ONCE AGAIN I HAD ISSUES WITH MY DOORS. THIS TIME IT WAS MORE ELECTRICAL THAN MECHANICAL. MY KEY FOB STOPPED ALLOWING ME TO LOCK/UNLOCK MY DOORS AND THE LOCKS SEEMED TO BE POSSESSED. I HAD TO PULL THE COVER OFF MY 'TOUCH' LOCK TO USE THE KEY TO LOCK AND UNLOCK THE DOORS. I ALSO EXPERIENCED MILE AFTER MILE OF MY DOORS LOCKING AND UNLOCKING WHILE DRIVING. THIS LASTED THE ENTIRE TIME I WAS THERE. WHEN I CAME BACK TO A DRYER CLIMATE THE PROBLEM STOPPED. OF THE TWO SERIES OF ISSUES I EXPERIENCED THE ONE THAT PUT MY CHILD'S LIFE IN DANGER IS THE MOST CONCERNING. THE REPAIRS COST ME NEARLY $1K AND THE PEACE-OF-MIND I LOST IS IMMEASURABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855043April 12, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN PASSAT. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE DOOR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE FAILURE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10855148April 12, 2016
FUEL/PROPULSION SYSTEM
THE GAS PEDAL RANDOMLY GETS STUCK...REPORTED THE ISSUE TO VW...NOT THEIR ISSUE BECAUSE THEY CAN'T SEEM TO DUPLICATE THE ISSUE!!! I HAVE ONLY HAD THE CAR FOR 2 MONTHS...YES IT'S A 2013...BUT IT WAS SUPPOSED TO BE CERTIFIED PRE-OWNED!!! THIS ISSUE OCCURRED TYPICALLY WHILE IN MOTION...IT WOULD JUST REV UP ON IT'S OWN, BUT THE LAST TIME IT HAPPENED WHILE IN PARK!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10855154April 12, 2016
AIR BAGS
I LEARNED OF THE RECALL WHILE ONLINE (RECALL IS DATED 2/9/16), AND WE STILL HAVE NOT BEEN NOTIFIED BY VOLKSWAGEN OF THE RECALL. I CAME ACROSS THE INFORMATION ON MY OWN. I ASKED ABOUT THIS AT THE VW SERVICE DEPARTMENT, AND THE STAFF HAD NO ANSWERS. IS VW OBLIGATED TO GIVE US NOTICE OF THE RECALL AND TO OFFER A FIX IN AN EXPEDITED MANNER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854640April 10, 2016
AIR BAGS, FUEL/PROPULSION SYSTEM
TAKATA RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854659April 10, 2016
AIR BAGS, UNKNOWN OR OTHER
TAKATA AIRBAG THERE HASN'T BEEN 1 SPECIFIC INCIDENT INVOLVING THE AIRBAGS, BUT MY CAR IS ON THE LIST OF THOSE THAT SHOULD BE RECALLED. VOLKSWAGEN DIDN'T NOTIFY ME, I FOUND OUT ON MY OWN!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854317April 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854172April 7, 2016
AIR BAGS
"TAKATA RECALL" WHEN WILL I BE NOTIFIED BY VOLKSWAGEN WHEN THIS AIRBAG WILL BE REPAIRED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853792April 6, 2016
UNKNOWN OR OTHER
"510" NAV SYSTEM BACK UP CAMERA IS USELESS. PUT CAR IN REVERSE, BACK OUT OF GARAGE -STILL NO CAMERA, IT TURNS ON WHEN ALREADY DOWN DRIVEWAY. THIS IS A COMMOM COMPLAINT (SEE INTERNET) THE COMPANY WILL DO NOTHING TO ADDRESS THIS EXPENSIVE BUT USELESS TOY AS THE NAV SYSTEM IS ALSO USELESS BECAUSE OF COMPLEXITY. CELL PHONE IS MY NAVIGATOR OF CHOICE. KNOWING NOW WHAT I KNOW I WOULD NOT HAVE BOUGHT THIS MODEL. THIS SYSTEM IS BASICALLY A USELESS ADD ON AND AN EMBARRASSMENT TO VW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853457April 5, 2016
UNKNOWN OR OTHER
ON SEVERAL OCCASIONS WHEN I START MY CAR IT BLOWS EXTREMELY HOT AIR OUT THE DRIVER'S SIDE VENTS WHILE THE PASSENGER SIDE STILL FOLLOWS THE HEATER CONTROL SETTINGS. SO EVEN IF I TURN THE TEMPERATURE DOWN SO THE AC KICKS IN IT STILL IS EXTREMELY HOT ON THE DRIVER'S SIDE. I TRIED TURNING OFF THE CONTROL, RESTARTING THE CAR, AND JUST ABOUT EVERYTHING ELSE AND ONLY AFTER IT SITS A WHILE DOES IT WORK AGAIN. THIS MAKES FOR SOME VERY UNCOMFORTABLE DRIVING WHEN IT IS WARM OUTSIDE. THIS HAPPENS ABOUT ONCE A WEEK AND NEVER WHEN I CAN GET IT TO THE DEALERSHIP FOR THEM TO CHECK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853466April 5, 2016
ELECTRICAL SYSTEM
I HAVE HAD SEVERAL PROBLEMS WITH THE TSI SEL NAVIGATION AND RADIO SYSTEM IN MY CAR. IT SEEMS AS THOUGH YOU CANNOT TOUCH ANY BUTTONS UNTIL THIS SYSTEM IS FULLY UP AND RUNNING. IT IS EXTREMELY SLOW AT START UP. MOST OF THE TIME I CAN FINISH MY BACKING OUT OF THE DRIVEWAY EVEN BEFORE THE BACK UP CAMERA COMES ON. ON A FEW OCCASIONS I HAVE STARTED THE VEHICLE AND THE RADIO WILL SUDDENLY GO TO FULL VOLUME. I HAVE HAD THE NAVIGATION SYSTEM LOCK UP ON ME. ONCE WE WERE DRIVING IN TENNESSEE AND PULLED OFF TO GET SOME GAS, WELL THIS COMPLETELY CONFUSED THE SYSTEM AND IT DECIDED TO LOCK UP ONCE WE ENTERED BACK ON THE HIGHWAY. I HAD TO PULL OVER TO THE SIDE AND TURN THE CAR OFF FOR A WHILE AND THEN REPROGRAM MY DESTINATION. ANOTHER TIME ON MY WAY HOME FROM WORK THE SYSTEM LOCKED AND WOULD NOT LET ME GET TO ANY OTHER SCREEN. I HAVE HAD TIMES WHEN THE SYSTEM NEVER BOOTS COMPLETELY AND STAYS WITH THE MESSAGE OF "SYSTEM STARTING". OF COURSE THE DEALERSHIP CANNOT REPEAT THE ISSUES AND FLAT OUT TOLD ME THEY DON'T WORK ON THEM BECAUSE THEY ARE JUNK AND THEY KNOW THAT THEY ARE SLOW AND IN ADEQUATE. PERSONALLY IF VW KNOWS THEY ARE CRAP THEY SHOULD GIVE US THE UPGRADES THEY DID TO THE NEWER MODELS. I KNOW I AM NOT THE ONLY ONE WITH THIS ISSUE BECAUSE I HAVE TALKED WITH OTHERS WHO HAVE THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853417April 4, 2016
UNKNOWN OR OTHER
THE FRONT FLOOR GETS VERY HOT WHEN THE VEHICLE IS IN MOTION EVEN WHEN THE AIRCONDITION IS RUNNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852882April 1, 2016
STRUCTURE:BODY
1. ATTEMPTED TO OPEN THE DRIVER'S SIDE DOOR ON THE VEHICLE AFTER A COLD NIGHT WITH BELOW-FREEZING TEMPERATURES. THE DOOR WOULD NOT OPEN, AND ATTEMPTING TO OPEN IT FROM THE INSIDE AFTER GAINING ACCESS TO THE VEHICLE THROUGH THE PASSENGER'S SIDE DOOR LEFT THE DOOR UNABLE TO LATCH SHUT. 2. THE FAILURE IS WITH THE LOCKING MECHANISM AND LATCH ON THE DOOR. THIS WAS THE FIRST TIME IT OCCURRED. 3. TOOK THE CAR TO THE DEALER WHERE THE DOOR LATCH WAS REPLACED IN TOTAL WITH A NEW PART AND THE WINDOW REGULATOR WAS ADJUSTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852949April 1, 2016
FUEL/PROPULSION SYSTEM
LESS THEN >100K MILES. PLASTIC FUEL LINE THAT RUNS ALONG FIREWALL WAS DAMAGED DUE TO SCREW WITH THREAD FACING ENGINE BAY, WHICH SITS RIGHT IN BETWEEN BOTH FUEL LINES. I SPOKE TO VW WHICH SAID THE RECALL HAD BEEN FIXED ON MY CAR IN 2012 (I AM SECOND OWNER), BUT THE SCREW THAT CREATES THE PROBLEM WAS NEVER REPLACED OR REMOVED. A LOCAL VW STEALERSHIP IS QUOTING ME 500+ FOR THE REPAIR ON A CAR WHO'S KBB IS 2000 IN PERFECT CONDITION (FAR FROM IT ;)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852815March 31, 2016
ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY IN THE RAIN THE CAR WOULD STALL WHICH CAUSED US TO HAVE TO PULL TO THE SIDE OF THE ROAD. AN ENGINE CODE INDICATED A FAULTY PART. THE PART WAS REPLACED, THEN THE SAME ISSUE OCCURRED AFTER A CAR WASH. IT WAS DISCOVERED THAT WATER HAD GOTTEN INTO THE WIRING HARNESS AT AN AREA AT THE BASE OF THE WINDSHIELD AND CAUSED A SHORT. IN THIS AREA OF THE WIRING HARNESS THERE IS A JUNCTION THAT WE WERE TOLD WAS NOT WATER PROOF OR SEAL AGAINST WATER. THIS SHORT DAMAGED THE ELECTRONIC CONTROL MODULE WHICH MADE THE CAR UNDRIVEABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851948March 28, 2016
AIR BAGS
TAKATA RECALL. I AM AFRAID TO DRIVE MY CAR. EVERY TIME I AM ON THE ROAD I FEEL ANXIETY THINKING ABOUT EXPLODED AIRBAG WITH SHRAPNEL. WHY DO I HAVE TO PAY FOR DANGEROUS VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851998March 28, 2016
ENGINE
LOW OIL PRESSURE LIGHT CAME ON FOR THE FIRST TIME AND NOW ENGINE MAKES A TICKING NOISE. THERE WAS A RECALL FOR THIS ISSUE. NOW I'M STUCK WITH A CAR I CAN'T GET FIXED. FOR AN ISSUE THAT HAD A LAW SUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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