Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10967968March 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968011March 23, 2017
AIR BAGS
REFERENCE 10967968 GIVE VW CORPORATE 800-822-8987 REQUESTING LOANER CAR DUE TO LACK AVAILABILITY OF REPLACEMENT AIRBAG. SPOKE TO RAHLONDA. I WAS DENIED A LOANER CAR DUE TO THE FACT A "NOT A STOP DRIVE ISSUED ON VEHICLE". THE SECOND & THIRD NHTSA REFERENCE NUMBER ISSUED RECEIVED EMAIL 1082444, 10967942. I WAS AGAIN DENIED THE RIGHT TO SPEAK TO CORPORATE MANAGEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968134March 23, 2017
AIR BAGS
TAKATA RECALL: WE GOT A LETTER FROM VW IN APRIL 2016 ABOUT THIS. I CALLED THE DEALER THIS WEEK AND THEY STILL HAVE NO REPAIR FOR THE PROBLEM. IT'S DANGEROUS AND IT'S BEEN A LONG TIME, SO I DON'T UNDERSTAND THE DELAY. THE DATE BELOW IS THE APPROXIMATE DATE OF THE FIRST LETTER. THE LETTER IDENTIFIES THE PROBLEM AS: NHTSA 16V078, SAFETY RECALL 69M9
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968210March 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER AND/OR MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. ANOTHER DEALER STATED THAT THE VEHICLE WAS NOT A PRIORITY AS OF YET. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967784March 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967800March 22, 2017
AIR BAGS
TAKATA RECALL: I RECEIVED MY FIRST NOTICE FROM VOLKSWAGEN IN FEBRUARY OF 2016. I VISITED MY LOCAL DEALER ON MARCH 20, 2017, MORE THAN ONE YEAR LATER, AND THEY DO NOT HAVE PARTS AND CANNOT PROVIDE GUIDANCE AS TO WHEN THEY WILL. GIVEN THE SERIOUSNESS OF THE AIRBAG RECALL, I FIND THIS UNACCEPTABLE AS A CONSUMER. IS THERE ANY WAY TO RAISE THE PRIORITY OF MAKING THE NECESSARY PARTS AVAILABLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967517March 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967514March 21, 2017
AIR BAGS, STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC)
AIR BAG DID NOT DEPLOY IN HIGHWAY ACCIDENT
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10967539March 21, 2017
AIR BAGS
RECALL WAS ISSUED IN SEPTEMBER OF 2015 AND ITS MARCH OF 2017! IT IS AN AIR BAG, QUITE AN IMPORTANT SAFETY FEATURE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967546March 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER HAD NOT RESPONDED AFTER SEVERAL CALLS AND INDICATED THAT THEY WOULD FOLLOW-UP TO DETERMINE WHEN AN APPOINTMENT WOULD BE SCHEDULED. THE CONTACT HAD NOT YET RECEIVED A CALL BACK. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967569March 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967581March 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967598March 21, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967626March 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS NEEDED FOR REPAIRS WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE DEALER AND MANUFACTURER WERE CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER DENIED THE BUY BACK REQUEST AND REFUSED TO PROVIDE A LOANER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967621March 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967640March 21, 2017
AIR BAGS
TAKATA RECALL - WE TOOK IT TO A VW DEALER, NEMER VW IN ALBANY, NY AND THEY SAID THERE IS NO REPAIR AVAILABLE. WE ARE STUCK WITH THE ISSUE. WE WERE TOLD TO SELL THE CAR PRIVATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967155March 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE CLOCK SPRING SWITCH FAILED AND CAUSED THE AIR BAG WARNING INDICATOR TO ILLUMINATE. THE CONTACT STATED THAT SEVERAL ELECTRICAL FEATURES ON THE STEERING WHEEL WERE NO LONGER OPERATIONAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967281March 20, 2017
AIR BAGS
TAKATA RECALL - CONTACTED VOLKSWAGEN (BOBBY BECK'S LEWISVILLE VOLKSWAGEN) & THEY STATED THERE IS NO REPLACEMENT PART FOR 69M8, MEANING THERE IS NOTHING THEY CAN ORDER TO CARRY OUT THE REPLACEMENT & HAVE NO FURTHER INFORMATION, INCLUDING IF & WHEN THAT WILL CHANGE. I AM CONCERNED ABOUT MY FAMILY USING THIS VEHICLE, HOW & WHEN WILL THIS DEFECT BE RECTIFIED? WHEN WILL VOLKSWAGEN BE ABLE TO ORDER A REPLACEMENT PART?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967320March 20, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967332March 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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