Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10958809March 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT HAD BEEN WAITING OVER A YEAR FOR THE PARTS TO BE AVAILABLE FOR THE AIR BAG RECALL. NEITHER THE MANUFACTURER NOR DEALER HAD BEEN CONTACTED TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 15,000. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958831March 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958491March 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000(AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER STATED FOR MONTHS THAT THEY WOULD CALL THE CONTACT WHEN THE PART BECAME AVAILABLE, BUT THE CONTACT DID NOT RECEIVE A FOLLOW-UP CALL. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958063March 2, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958215March 2, 2017
AIR BAGS
TAKATA RECALL DURING A CAR ACCIDENT ON AUGUST 05,2015 THE AIRBAG DEPLOY , THE AIRBAG HIT ME IN MY FACE AND BURN MY RIGHT ARM (SEE PICTURES) AND I FELT PAIN , AND EVENTUALLY LOST CONSCIOUSNESS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10957977March 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957729March 1, 2017
AIR BAGS
"TAKATA RECALL" MY VEHICLE'S DRIVER AIRBAG INFLATOR NEEDS TO BE REPLACED AS PART OF THE RECALL. I CONTACTED A VOLKSWAGEN DEALERSHIP AND THEY STATED THAT THEY WILL NOT REPAIR MY VEHICLE UNTIL I RECEIVE THE OFFICIAL LETTER FROM VOLKSWAGEN. THEY ALSO STATED THAT GIVEN THE MAGNITUDE OF THIS PROBLEM AND HOW MANY VEHICLES NEED AIRBAGS REPLACED, THEY CANNOT TELL ME WHEN I WILL BE ABLE TO GET MY VEHICLE FIXED. THEY INDICATED THAT THEY ARE FIXING VEHICLES IN HIGH PRIORITY ZONES FIRST. HOWEVER, JUST LAST MONTH GOT AROUND TO SENDING OUT LETTERS TO ALLOW VEHICLES TO BE REPAIRED EVEN THOUGH THIS PROBLEM WAS IDENTIFIED A YEAR AGO. IT SHOULD ALSO BE NOTED THAT THE VEHICLE IS PRESENTLY REGISTERED IN A LOW PRIORITY ZONE. THE PROBLEM WITH THIS IS THAT IT WAS PURCHASED IN A HIGH PRIORITY ZONE AND WAS DRIVEN THERE FOR SEVERAL YEARS. I CAN NOT TURN THIS CAR INTO A DEALERSHIP FOR A DEALER TRADE IN AS DEALERSHIPS DO NOT ACCEPT VEHICLES WITH RECALLS. I CAN SELL IT IN THE STATE OF CO INDEPENDENTLY, HOWEVER, WHO WOULD WANT TO PURCHASE A VEHICLE WITH A RECALL ON IT, THAT HAS NO TIMELINE AVAILABLE AS TO WHEN IT CAN BE FIXED. I FEEL EXTREMELY NERVOUS WITH MY 19 YEAR OLD DAUGHTER DRIVING AROUND IN A CAR THAT COULD POTENTIALLY HARM OR WORSE KILL HER. I FIND IT UNACCEPTABLE THAT VOLKSWAGEN CAN NOT EVEN PROVIDE US WITH A DATE IN THE FUTURE THAT THEY CAN FIX THE CAR. I CAN'T EVEN TAKE IT TO A DEALERSHIP FOR A TRADE IN BECAUSE DEALERSHIPS WON'T TAKE CARS THAT HAVE RECALLS THAT HAVE NOT BEEN FIXED,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957917March 1, 2017
SEAT BELTS
SEATLBELT WARNING LIGHT AND INDICATOR SOUND OFF (ALARM OR BEEPING SOUND WITH LIGHT) WITHOUT CAUSE. IT'S THE SAME SOUNDS AS THOUGH YOU'RE NOT WEARING A SEATBELT. HAPPENS WHILE DRIVING INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957463February 28, 2017
AIR BAGS
TAKATA RECALL HELLO, IT HAS BEEN OVER A YEAR NOW AND I STILL CAN'T HAVE OUR AIRBAG REPLACED BECAUSE VW DOESN'T HAVE A FIX READY. I DON'T UNDERSTAND HOW IT CAN TAKE A YEAR WITH A RISK AS SERIOUS AS POTENTIALLY SENDING LETHAL SHRAPNEL AT MY 3-YR OLD DAUGHTERS' SITTING IN THE CAR WITH ME. THIS IS UNACCEPTABLE AND THEY NEED TO BE FORCED TO CORRECT THIS ASAP!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957514February 28, 2017
AIR BAGS
TAKATA RECALL. MORE THAN ONE YEAR SINCE THE RECALL. I LEASED THE CAR FROM VOLKSWAGEN, REQUESTED A RETURN/REFUND - OR AT LEAST CANCEL THE LEASE. NO RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957593February 28, 2017
AIR BAGS
IT HAS BEEN OVER A YEAR SINCE THIS RECALL WAS EXPANDED TO INCLUDE VW, YET NEITHER THE DEALERS, NOR THE MANUFACTURER HAVE PARTS TO SUPPORT THE RECALL; YET PARTS ARE CLEARLY AVAILABLE AS VEHICLES ARE STILL BEING PRODUCED. VOLKSWAGEN'S FAILURE TO PROVIDE REPLACEMENT PARTS FOR A SAFETY RELATED RECALL WITH THE POTENTIAL TO INFLICT SERIOUS BODILY INJURY OR DEATH IS UNCONSCIONABLE AND RECKLESS. OVER A YEAR SINCE THE RECALL BEGAN AND THEY STILL DO NOT HAVE A TIMELINE OF WHEN PARTS MAY BE AVAILABLE, THIS CLEARLY SEEMS TO BE AN ISSUE OF MOTIVATION. INSTEAD THEY JUST SENT LETTERS THAT A RECALL EXISTS, NOT VERY HELPFUL IN CORRECTING A SAFETY ISSUE WITH LIFE THREATENING POTENTIAL; YET OTHER VEHICLES HAVE COMPLETED NEARLY 13 MILLION CORRECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957676February 28, 2017
AIR BAGS
TAKATA RECALL. IT HAS BEEN OVER A YEAR THAT I HAVE BEEN DRIVING MY VW PASSAT WITH RECALLED AIRBAGS. MY SON WILL SOON BE DRIVING AND I WILL NOT ALLOW HIM TO DRIVE THIS VEHICLE UNTIL THE AIRBAG IS REPLACED. I NEED THE AIRBAG REPLACED BEFORE HE STARTS TO DRIVE IN THE SUMMER OF 2017. I HAVE RECEIVED NO INFORMATION FROM VW REGARDING THE RECALL AND MY DEALER ONLY SAYS THAT THEY ARE STILL WAITING. NOT HAVING THIS FIXED IS PUTTING MYSELF AT RISK AND WILL REQUIRE US TO PURCHASE A NEW CAR FOR MY SON UNLESS FIXED IN TIME FOR HIM TO START DRIVING. NOT HAVING AN ESTIMATED DATE FOR THE ISSUE TO BE FIXED BY VW IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957699February 28, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN STATED THAT IT WAS THE EXACT FAILURE THEY HAD BEEN REPAIRING FOR THE RECALL. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V125000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957285February 27, 2017
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TWICE I HAVE HAD TO REPLACE THE HEADLIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957287February 27, 2017
AIR BAGS
TAKATA RECALL - MY AUTOMOBILE HAS BEEN RECALLED FOR OVER A YEAR. AFTER APPROXIMATELY 1 YEAR OF THE NHTSA WEBSITE INDICATING THAT THE REPAIR PART WAS NOT AVAILABLE FOR MY VEHICLE, I DISCOVERED TODAY ON THE WEBSITE THAT THE PART IS FINALLY AVAILABLE FOR MY VEHICLE. UPON CONTACTING MY LOCAL VW DEALERSHIP, I WAS NOTIFIED THAT THE PART IS IN STOCK; HOWEVER, VW HAS PLACED ME IN "GROUP 6" AND THAT NOTWITHSTANDING THE PART BEING AVAILABLE FOR MY VEHICLE ON THE NHTSA WEBSITE, VW HAS INSTRUCTED THE DEALERSHIP TO ONLY REPAIR CARS IN GROUPS 1 THROUGH 4. I WAS TOLD THAT I MUST WAIT UNTIL AT LEAST SEPTEMBER, 2017, FOR THE PART TO BECOME AVAILABLE, WHICH WILL BE APPROXIMATELY 19 MONTHS SINCE THE INITIAL RECALL. IT IS UNACCEPTABLE THAT I HAVE BEEN DRIVING AN UNSAFE VEHICLE FOR SUCH A LENGTHY PERIOD OF TIME, AND NOW THAT THE PART IS AVAILABLE TO FIX MY VEHICLE, I AM NOT ALLOWED TO OBTAIN THE FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957279February 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. WHILE DRIVING 30 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE CLOCK SPRING FAILED. THE VIN WAS EXCLUDED FROM THE RECALL FOR THE CLOCK SPRING. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 51,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957343February 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957389February 27, 2017
ENGINE
ENGINE FAILURE, CAR WAS DRIVING PERFECT NO PROBLEMS. ALL OF A SUDDEN IT STARTS VIBRATING AND SHAKING OUT OF CONTROL. CALLED MY MECHANIC HE TOLD ME TO BRING IT BY, I STARTED ON MY WAY TO DRIVE TO THE SHOP SO HE COULD TAKE A LOOK. CAR DIED 1 MILE FROM SHOP WHILE I WAS DRIVING IN TRAFFIC. I WAS GOING 45MPH WGEN IT FAILED, I HAD TO GET OUT THE CAR PUSH IT OUT OF TRAFFIC BY MYSELF. A VW PASSAT WAGON! HEAVY? YES VERY MUCH SO. GOT IT TOWED MY MECHANIC LOOKED AT IT AND SAID IT WASNT GETTIN ENOUGH OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957424February 27, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
PROBLEMAS ELCTRICOS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957416February 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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