Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10971653April 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969140April 10, 2017
AIR BAGS
2014 VOLKSWAGEN PASSAT. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE AIRBAG RECALL. UPDATED 04/10/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971718April 10, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ABS SYSTEM IS FAILING. ANTI-LOCK BRAKES DO NOT WORK WELL, DASHBOARD ABS SIGNALS ARE CONSTANTLY ON. PARKING BRAKE LIGHT CONSTANTLY FLASHES. JUST CALLED VW USA CUSTOMER SERVICE. THERE IS A RECALL FOR THIS ISSUE (NHTSA CAMPAIGN NUMBER: 16V-913) BUT THE RECALL COVERS MODEL YEARS 2009 AND 2010. MY CAR IS A 2006, BUT HAS THE EXACT SAME ISSUES. VOLKSWAGON WOULD NOT OFFER ANY REPAIRS OR DIAGNOSTICS SINCE MY VEHICLE WAS NOT LISTED ON THE RECALL. PERHAPS THE AMOUNT OF VEHICLES AFFECTED IS LARGER THAN THE RECALL POINTS OUT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971743April 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971263April 8, 2017
AIR BAGS, UNKNOWN OR OTHER, EXTERIOR LIGHTING
"TAKATA RECALL" CAR WAS RECALLED FOR LIGHTS, AFTER BEING IN THE SHOP MY CAR WOULD NOT START, I WAS TOLD MY SERVICE MANAGER THAT IT WAS DUE TO THE WEATHER, I RESPONDED WITH IT CANT BE CAUSE THE BATTERY IS HOLDING A CHARGE, I WAS KICKED OUT OF SERVICE AREA, I HAVE ALSO PAID FOR MY AIRBAGS TO FIXED AND I COMPLAINED ABOUT THE WARNING LIGHT BEFORE RECALL HAPPENED, AND BEFORE 36K MILAGE EXPERATION.. MY DAY TIME RUNNING LIGHT RECALL, HAS BEEN SERVICED THREE TIMES STILL DOES WORK.. I CANT SEE THE ROAD AT NIGHT. MY CAR SOMETIMES STAHLS IWHILE DRIVING AND WILL NOT GO OVER2KRPM, OH YOU CAN ALSO MOVE THE GEAR SHIFT WITHOUT HOLDING BUTTON DOWN WHILE DRIVING..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971433April 8, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
AIRBAG WARNING LIGHTS CAME ON WITH A STATEMENT ABOUT FAULTY AIRBAG ... EPC WARNING LIGHTS CAME ON FIRST WHEN VEHICLE WAS IN MOTION. VEHCLE WAS STOPPED. ON RE-START, AIR BAG WARNING LIGHTS CAME ON. VEHICLE WAS IDDLING AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970920April 6, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970947April 6, 2017
AIR BAGS
TAKATA RECALL HELLO, I HAVE BEEN CONTACTING VW FOR A WHILE NOW TO REPAIR MY AIRBAGS. I DO NOT FEEL SAFE DRIVING MY CAR. I RECEIVED THE FIRST NOTICE THAT THE AIRBAGS WERE UNDER RECALL, BUT NOTIFIED THAT THERE WAS NOTHING THEY CAN DO ABOUT IT. I ASKED FOR A LOANER CAR AND I WAS REJECTED. I ALSO ASKED FOR VW TO BUY BACK MY VEHICLE AND I WAS ALSO REJECTED. IN MARCH 2017, I RECEIVED AN ANOTHER NOTICE ASKING ME TO SCHEDULE AN APPOINTMENT WITH MY DEALER TO HAVE THE ISSUE FIXED ASAP. I CALLED TO SCHEDULE AN APPOINTMENT AND I WAS NOTIFIED THAT THEY DO NOT HAVE PARTS IN STOCK AND THEY CANNOT SCHEDULE AN APPOINTMENT FOR ME. I CALLED VW BACK AND TOLD THEM ABOUT MY CONCERN, I DO NOT FEEL SAFE DRIVING MY CAR AND I CANNOT SELL IT BECAUSE NO ONE WANTS TO PURCHASE IT DUE TO THE SAFETY CONCERNS ABOUT THE VEHICLE. VW TOLD ME THAT THERE IS NOTHING THEY CAN DO TO HELP. NO LOANER CAR AND NO REPURCHASE. I ASKED WHAT SHOULD I DO SINCE AN 18 YEAR OLD DRIVES THIS CAR AND YOU ARE STATING THAT IT IS NOT SAFE TO DRIVE, THE RESPONSE WAS, GIVE US A CALL IF ANYTHING HAPPENS. THEY PRETTY MUCH SAID THAT EVERYTHING IS IN ACCORDANCE TO NHTSA GUIDELINE. CAN YOU PLEASE HELP ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970958April 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970964April 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970653April 5, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED THE RECALL NOTICE IN THE SUMMER OF 2016. I CALLED THE LOCAL (RICHMOND, VIRGINIA) DEALER RECENTLY AND WAS TOLD THAT THEY ARE NOT ABLE TO FIX THE PROBLEM, AND THEY DID NOT HAVE ANY IDEA OF WHEN A SOLUTION WOULD BE AVAILABLE. I WOULD LIKE TO KNOW WHEN TO EXPECT A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970692April 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970731April 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970798April 5, 2017
ENGINE, POWER TRAIN
I WAS DRIVING DOWN THE INTERSTATE 5 IN THE LA AREA AND WITHOUT WARNING, MY CAR STARTED JERKING AND LOST POWER. I WAS STUCK ON THE FAST LANE WITHOUT BEING ABLE TO RESTART MY CAR IN FRIDAY AFTERNOON RUSH HOUR TRAFFIC. I HAD MY CAR TOWED TO A VW DEALERSHIP AND THE DIAGNOSIS CAME BACK AS METAL IN THE FUEL SYSTEM. I WAS TOLD THIS WAS DUE TO THE HIGH PRESSURE FUEL PUMP (HPFP) FAILING. WHAT WAS MOST DISTURBING WAS WHEN I WAS INFORMED THAT TO FIX THIS PROBLEM, THEY WOULD HAVE TO REPLACE THE ENTIRE FUEL SYSTEM, COSTING ME $7,500. MY CAR IS 3 YEARS OLD AND HAS 75K MILES SO I WAS BLOWN AWAY! I CALLED NUMEROUS MECHANICS AND ALL TOLD ME THEY'VE SEEN SIMILAR PROBLEMS ON VW AND AUDI VEHICLES. I WENT ONLINE TO DO SOME RESEARCH AND FOUND A NUMBER OF FORUMS WITH VW CUSTOMERS WITH IDENTICAL PROBLEMS. ALL COMPLAIN ABOUT THE HPFP FAILING AND THEN RESULTING IN METAL IN THE FUEL SYSTEM, CAUSING AN EXPENSIVE REPLACEMENT OF THE FUEL SYSTEM. I ALSO READ THAT VW HAS EXTENDED THE WARRANTY OF THE HPFP ON EARLIER MODELS DUE TO SIMILAR PROBLEMS. IT IS CLEAR THAT VW HAS STILL NOT FIXED THIS PROBLEM ON ITS NEWER MODELS AND NEEDS TO EXTEND THE WARRANTY OR ISSUE A RECALL. THEY ARE SELLING FAULTY CARS THAT ARE DANGEROUS TO DRIVE AND REQUIRE EXTREMELY EXPENSIVE FIXES. PLEASE LOOK INTO THIS. HERE IS THE FORUM WITH THE NUMBER OF SIMILAR ISSUES FROM OTHER VW CUSTOMERS: HTTPS://WWW-ODI.NHTSA.DOT.GOV/VEHICLECOMPLAINT/?_GA=1.28961404.1963426351.1491430895
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970413April 4, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A SAFTY RECALL 69M9 APRIL 2016 AND AS OF NOW VW STILL STATES NOT READY NO PARTS WILL NOTIFY, ONE YEAR IS TOO LONG TO STILL DRIVE WITH THIS DANGEROUS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970468April 4, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970066April 3, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970158April 3, 2017
AIR BAGS
TAKATA RECALL GOT A LETTER FROM VW SAYING TO TAKE MY CAR IN FOR REPAIR AND WHEN I CALLED THE DEALER THEY SAID THEY DID NOT HAVE THE PART YET????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969833April 1, 2017
AIR BAGS
"TAKATA RECALL" I FOUND OUT ABOUT THIS AIRBAG SAFETY ISSUE AND REACHED OUT TO VW AND SPOKE TO A CARE AGENT WHO TOLD ME THAT THERE'S NOTHING THEY WILL DO ABOUT THE ISSUE AND THIS IS THE POSITION IN WHICH THE COMPANY STANDS. I FEEL THAT THEY SHOULD BE ACCOUNTABLE FOR CHOOSING THIS VENDOR AND THAT EVERYONE DRIVING VW VEHICLE BE REIMBURSED FOR MONEY BEING SPENT ON A FINANCED VEHICLE OR VEHICLE THEY HAVE PURCHASED THAT'S BEING AFFECTED. WE BUY CARS THAT FIT OUR PERSONAL NEEDS. FAMILY SIZE, GAS SAVER ETC. WE ALREADY TAKE A RISK IN DRIVING ANYWAY SO WHY SHOULD WE BE TOLD TO WAIT UNTIL THE THE ISSUE IS RESOLVED KNOWING WHAT THE POTENTIAL OUTCOME COULD BE. IF THE SAFETY OF THE PEOPLE WERE AS HIGH AS THEY INTEND US TO BELIEVE THEN THIS ISSUE WOULD BE RESOLVED BY NOW REGARDLESS HOW MANY AFFECTED. IT ALL BOILS DOWN TO MONEY WITH THE PEOPLE BEING SECOND. I DON'T FEEL SAFE NOR DO I FEEL MY FAMILY IS SAFE DRIVING A VW VEHICLE KNOWING SUCH HAZARD EXIST. TO BE TOLD THERE'S NO ONE ELSE TO SPEAK TO AFTER YOUR CONCERN HAS BEEN REVIEWED BY A CASE MANAGER JUST WON'T DO. THIS ISSUE NEEDS TO BE ADDRESSED NOW WHILE PEOPLE CAN AFFORD THE CONCERN. NO ONE SHOULD BE INJURED DUE TO A VEHICLE MALFUNCTION. VW AS WELL THE OTHER AUTO MAKERS NEED TO BE ACCOUNTABLE FOR THIS POOR CHOICE IN VENDOR SELECTION AND DO WHAT'S RIGHT FOR THE CONSUMERS OF THEIR PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969754March 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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