Volkswagen Passat Complaints

7,897 consumer complaints on file.

#10967381March 20, 2017
AIR BAGS
TAKATA RECALL I HAVE A BAD AIR BAG ON DRIVERS SIDE.I CANNOT GET IT FIXED NO ONE HAS THE PARTS.I HAVE BEEN WAITING SINCE 4/2016. MY LIFE IS IN DANGER DAILY LIKE PLAYING RUSSIAN RULLETTE. I NEED THIS FIXED.ISNT ANYONE HELD ACCOUNTABLE FOR THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966481March 17, 2017
AIR BAGS
TAKATA RECALL THE RECALL IS OVER A YEAR OLD AND VW CAN NOT GIVE ANY TIME WHEN IT CAN BE FIXED. MAKES SELLING CAR DIFFICULT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966626March 17, 2017
AIR BAGS
IT HAS BEEN OVER A YEAR SINCE THE RECALL WAS ISSUED, AND I HAVE BEEN UNABLE TO GET VW TO REPAIR MY VEHICLE. I HAVE CONTACTED MULTIPLE DEALERSHIPS. THEY ALL SAY THEY DON'T HAVE PARTS AND THEY HAVE NO IDEA WHEN THEY WILL EVER GET PARTS. MY VEHICLE IS CURRENTLY UNSAFE TO DRIVE BUT I HAVE NO WAY OF FIXING IT. I HAVE TALKED TO LOCAL VW DEALERSHIPS AND THE MAIN VW AMERICA OFFICE. THEY ARE UNWILLING TO PROVIDE A LOANER OR REPLACEMENT VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966295March 16, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT LEASED A 2014 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE DEALER MADE NO MENTION THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966090March 15, 2017
AIR BAGS
TAKATA RECALL - STILL WAITING ON VW TO REPLACE THE AIRBAG IN MY VEHICLE. I HAVE BEEN TOLD TO JUST CONTINUE ON DRIVING AND NOT TO WORRY ABOUT IT, THAT THEY WILL GET TO ME WHEN THEY GET TO ME. IT IS NOW OVER A FULL YEAR LATER AND NO SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966129March 15, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/30/17*LJ UPDATED 06/02/2017 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966149March 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966214March 15, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965806March 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965946March 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT....UPDATED 05/17/17 *BF THE CONSUMER STATED THE AIRBAG WAS REPLACED IN APRIL OF 2017. UPDATED 08/15/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960396March 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE LESSOR INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT WAS CONCERNED THAT THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER AND MANUFACTURER WERE UNAWARE OF WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960403March 13, 2017
AIR BAGS
MY LEASE IS ENDING IN MAY 2017. I HAVE PAID INTO THIS CAR FOR FOUR YEARS AND PLANNED TO BUY THE RESIDUARY. I SPOKE WITH THE LOCAL VW DEALERSHIP AND THEY WON'T DO ANYTHING HERE IN CHARLESTON, SC. I AM CONCERNED BECAUSE I AM IN A HOT AND HUMID REGION AND IT MAKES MY AIRBAG EVEN MORE OF A DANGER!! I SPOKE WITH VW CREDIT AND THEY SAY THEY CAN SELL ME THE RESIDUARY BUT WILL NOT PROVIDE A CREDIT OR ANYTHING ELSE. I WILL JUST NEED TO DRIVE THE DEFECTIVE CAR. I SPOKE WITH VW'S NATIONAL CUSTOMER CARE AND THEY JUST FED THE BS THAT THEY WON'T DO ANYTHING BECAUSE THEY ARE FOLLOWING THE RULES. THEY WILL NOT ACT TO PROTECT CONSUMERS UNLESS FORCED THROUGH A LAWSUIT OR FORCED BY A REGULATORY AGENCY LIKE THE NHTSA. IT IS NEGLIGENT AND IRRESPONSIBLE OF VW TO PLACE BLAME ON EVERY BUT THEMSELVES. MY PARTNER AND I HAVE BEEN WITH VW FOR ALMOST 15 YEARS BUT UNLESS VW MAKES THIS RIGHT AND EITHER PROVIDES A SAFER CAR, FIXES THE AIRBAG, OR PROVIDES SOME SORT OF CREDIT OR INCENTIVE TO ME, VW WILL LOSE A CUSTOMER. I WILL GIVE MY MONEY TO ANOTHER CAR DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959899March 10, 2017
ENGINE
SUDDEN ENGINE HIGH VIBRATION WHILES DRIVING AND EVENTUALLY ENGINE AND BATTERY FAILURE AT THE SAME TIME AND DAY. VW TECHNICIANS IDENTIFIED PIECES OF METAL FROM ENGINE IN OIL FILTER. LUCKILY I WAS NOT DRIVING ON THE HIGHWAY ELSE IT WOULD HAVE BEEN FATAL. NOTE: CAR IS TAKEN CARE OF WITH REGULAR OIL CHANGE AND REGULAR MAINTENANCE USING VW SERVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959907March 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960000March 10, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960043March 10, 2017
POWER TRAIN
THE CAR MOVES FROM THE AUTOMATIC TO THE MANUAL MODE. THIS HAS OCCURRED 4 TO 6 TIMES IN THE FIRST THREE MONTHS OF OWNERSHIP. THIS HAS HAPPENED WHEN THE VEHICLE WAS MOVING AND JUST STARTING OUT IN LOW GEAR. IF I MOVE THE GEAR SHIFT LEVER FROM AUTOMATIC TO MANUAL AND THEN BACK TO AUTOMATIC IT RESUMES NORMAL FUNCTION IN THE AUTOMATIC MODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960068March 10, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN PASSAT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959533March 8, 2017
AIR BAGS
VW IS UNABLE TO REPLACE THE RECALL, AND I AM CONCERNED WITH MY SAFETY WHILE DRIVING. I HAVE BEEN VERY PATIENT WITH THE RECALL, BUT WE ARE GOING INTO A YEAR NOW. I HAVE PUT OFF MAKING ROAD TRIPS IN MY CAR AND THIS IS BEYOND FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959620March 8, 2017
AIR BAGS
TAKATA RECALL - I HAVE RECEIVED THE NOTICE BUT IT HAS YET TO BE REMEDIED. I HAVE NOT YET RECEIVED A REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958738March 6, 2017
ENGINE
DIDNT EXPLAIN FULLY THE FIRST TIME, SO HERE GOES. MY VW HAS ENGINE FAILURE, VW HAD A LAWSUIT AGAINST THEM SOME YEARS BACK BECAUSE OF A ENGINE SLUDGE PROBLEM. THE ENGINE RAN HOT BECAUSE IT WAS A TURBO POWERED ENGINE, PLUS NOT HAVING ENOUGH OIL TO KEEP IT COOL. CAUSING THE OIL TO BREAKDOWN AND MAKE SLUDGE WHICH CLOGGED UP THE OIL PUMP AND STARVED THE ENGINE OF OIL LEADING TO ENGINE FAILURE. THIS IS WHAT IM EXPERENCING RIGHT NOW, I HAVE ENGINE FAILURE DUE TO SLUDGE. VW LOST THAT LAWSUIT AND STILL WONT ACKNOWLEDGE THE DESIGN FLAW, IM STILL MAKING PAYMENTS ON MY CAR, IT RAN PERFECT. ALL MAINTENANCE RECORDS ARE DOCUMENTED, THE CAR IS IN ALMOST PERFECT CONDITION FOR A 2002. I WANT VW TO FIX WHAT THEY CREATED, I DONT HAVE 3000 DOLLARS TO BUY AN ENGINE FOR IT. ITS NOT MY DESIGN! I WAS DRIVING DOWN ATLANTIC AVE IN RALEIGH NC GOING 45 MPH WHEN MY ENGINE DIED, HAD TO PUSH MY CAR OUT OF TRAFFIC INTO A NEARBY PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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