MINI Cooper Complaints

4,588 consumer complaints on file.

#11613242September 7, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
There has been a recall on my mini Cooper for sometime now. Over a year and a half at least. We have been patiently waiting for the remedy and still, do not have one. Our car, at times has become inoperable due to this recall. We took it to an auto shop, they ran a test and confirmed that the issues we are receiving are from the recall. I feel like this issue is taking a very long time for mini to fix and it is putting us out of money and causing lots of stress to us. I am filing this complaint in hopes this can provide a solution to us and mini.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610832August 26, 2024
AIR BAGS
I've just gotten a very common air bag seat mat sensor code (93c1) that Mini had a limited recall on - but alas my car did not get the code until it was outside the parameters of that repair program. What makes it worse is that the fix is over $1000 and there's very little concrete info on the actual danger (or not) of driving around with this code active. I've spend the better part of 2 days researching how to fix this & I'm still uncertain as to what to fully do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610637August 24, 2024
ELECTRICAL SYSTEM
The driver's side footwell is continuously full of water for the past several years. During rain water runs inside the car, from somewhere behind the dash, into the driver's footwell. The Footwell Control Module (FRM) is in water and is actively corroding. The Footwell Control Module is an electronic control unit located behind an interior trim panel in the driver's footwell area. Mini/BMW has already found that this corrosion could potentially result in a short circuit, resulting in a potential thermal event which could increase the risk of fire or injury. For some reason this vehicle is not included in Recall Campaign No. 23V-337 for the very same issue. This vehicle has been erroneously excluded from all appropriate MINI recalls. This vehicle was not included in 09V-143 despite the fact that it has factory 15" wheels. This vehicle had an auxiliary water pump fail, 200 miles after the warranty expired, but was not included in 18V-248. It would seem as though it has been erroneously excluded from all recalls because it was custom ordered and imported by the dealer. I am the sole owner of this vehicle, I purchased it new, custom made and imported for me at a dealership in Las Vegas. This vehicle has never been included in any of the recalls despite being affected by all of them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610220August 22, 2024
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several warning lights were illuminated erroneously. Additionally, the door locks were locking and unlocking independently. The contact also stated that the sunroof was opening or closing without driver and passenger input. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 96,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610271August 22, 2024
ELECTRICAL SYSTEM
I went to have my 2012 mini coopers footwell control module replaced because it was recalled. They did not replace it because they said they found no corrosion and then marked my vehicle as the recall being fixed. When I left the dealership my blinkers or highbeans would not turn on as well as my four way flashers either. And that is dangerous. When I got home I took the cover off the footwell control module and found corrosion on the plug for it. There was also 9 codes for that when I scanned the vehicle and now is trying to charge me for a recalled part that they did not replace!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609881August 21, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Blinkers stopped working and windows are no long rolling down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610080August 21, 2024
POWER TRAIN
2017 Mini Cooper - Selector Lever Magnetic Shift Interlock Mechanism
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609588August 20, 2024
ENGINE
Had recurring engine warning light which will only reset for one ignition cycle. Took to dealer to read code and result was "LIN bus communication fault for environmental air catalyst sensor". This is the same problem drivers of the Mini Cooper S model have reported and received an extended warranty from Mini of North America (15 year / 150000 mi) with replacement of sensor and radiator. However, talking with Mini of North America, the extended warranty does not apply to the base model 5-door Cooper because not enough complaints have been recorded. If more people report this issue, it could be covered just as the S-model is being covered. In the meantime, the car will not pass an emissions inspection with the light on, and Mini dealer wants $2000 to replace radiator and sensor. Car currently has about 70,000 miles on it, but engine light as been on for approximately 15 months (emissions inspection is required every 24 months). I have a decent code reader, but it only provides "U019D generic code" which is why I took it to Mini dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609622August 20, 2024
ELECTRICAL SYSTEM
I received a recall notice from Mini USA in July 2023 regarding the Footwell Control Module (FRM). The letter states, "This safety recall involves the Footwell Control Module (FRM), an electronic control unit located behind an interior trim panel in the driver's footwell area. Due to a number of contributing factors, over time, the FRM could become susceptible to corrosion. Eventually, the corrosion could potentially result in a short circuit, resulting in a potential thermal event which could increase the risk of fire or injury." As of today, August 20, 2024 this recall does not have a fix, and has not been fixed in my car. I am upset that your website states that there is not recall on my car, when I have the letter in front of me. As well, my mechanic tells me this FRM controls the windows, sunroof, and lights. My sunroof hasn't worked properly since just before this recall came out. My mechanic states that MINI/BMW is aware of the problem, yet has not solution. How is it a car maker doesn't have to be more timely in fixing a "potential thermal event"?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609324August 19, 2024
ELECTRICAL SYSTEM
The contact owns a 2008 Mini Cooper Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609036August 16, 2024
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2012 Mini Cooper Countryman. The contact stated that while driving at undisclosed speeds, the vehicle stalled. The fuel tank was a third of the way full. The trunk was locking and unlocking continuously while driving or while the vehicle was parked. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical system). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who determined that there was a short in the footwell module due to water intrusion. The drain was also clogged in the sunroof. The manufacturer was contacted and opened a case. The failure mileage was approximately 161,818.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608390August 14, 2024
STEERING
68k miles on a 2003 mini cooper s and the power steering pump is whining. I feel as if this may be really early for it to be needing to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607925August 12, 2024
ELECTRICAL SYSTEM
The contact owns a 2007 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the key fob failed to lock and unlock the vehicle, causing the contact to manually lock and unlock the vehicle. The contact also stated that the radio would change stations or power off independently. The vehicle had been taken to an electrician who referred the contact to the dealer. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was 153,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607801August 11, 2024
ELECTRICAL SYSTEM
The open recall for this vehicle has been open for 15 months now. Meanwhile my wife's car remains broken down with a bad footwell module due to the exact reason the recall is being issued. I contacted mini and they said I'd have to pay for repairs out of pocket and apply for reimbursement after they come up with a remedy. I have issues with this for a few reasons. First, the repair is costly. Second, it's already been over a year since the recall has been issued, and still no remedy so who knows when they'll actually have one. Third, they said that even if I pay for repairs out of pocket there's no guarantee I'd get reimbursed for them. In my opinion, for something as serious as this recall, the manufacturer should be on the clock to determine the remedy and repair customers cars. It would be nice if BMW/Mini would get some pressure to get this resolved so the my wife and the thousands of other people affected by this can enjoy the vehicles they spent their hard earned money on without worry that it might spontaneously burst into flames.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607530August 9, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Mini Cooper S Countryman. The contact stated that on several occasions while in reverse(R) and the brake pedal was depressed, the vehicle failed to stop immediately. The vehicle was taken to an independent mechanic twice and a dealer once however, the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606947August 7, 2024
ELECTRICAL SYSTEM
I was driving 45 MPH on a local highway, the electric door locks very rapidly switched between locked and unlocked and the passenger door popped OPEN while driving. I had to cautiously pull over to a parking lot to close the passenger door. The dashboard indicated the door was in the open position! I alerted the dealer, who indicated he would contact MINI and he did not follow up. I took the vehicle to MINI dealer to document the incident. They of course could not reproduce this on test drive and told me it was 'all clear'. Key fob history tells me there is a long history of electrical issues with the vehicle ( I bought second hand - not knowing of issues).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606822August 6, 2024
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
While driving the rear view mirror suddenly tilted downward (drooped). What happened, was that the tension ring popped off. As it turns out, this is a known issue per internet Mini Cooper pages. On hot days the ring loosens and, since the design does not include anything to prevent the ring from sliding off, it does slide off, resulting in the rear view mirror drooping. I reinstalled the ring. This occurred again the next day. I ended up uninstalling the rear view mirror, reinstalling the ring and gluing it in place. Thus far this has held.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606403August 5, 2024
ELECTRICAL SYSTEM
The contact owns a 2012 Mini Cooper S. The contact stated that the headlights, turn signals, windows, and the radio were inoperable. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical System) however, the VIN was not included. The local dealer was contacted, and it was diagnosed that there was no water leaking into the vehicle from the roof. The vehicle was not repaired. The manufacturer was contacted and opened a claim for the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606209August 2, 2024
ENGINE, UNKNOWN OR OTHER
Oil keeps leaking back into motor and many car repair companies keep saying this is common and they won’t repair it because it’s not worth it also on another side the hood latch keeps breaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605581July 31, 2024
FUEL/PROPULSION SYSTEM
I started the car in the morning and the screen message came up “high voltage system fault, contact your dealer to get service, you can continue to drive”. My distance available to drive on a 100% Barrett charge dropped from 100 to 20. I had the car towed to the dealer. They have not been able to determine the cause for over a month
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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