MINI Cooper Complaints

4,588 consumer complaints on file.

#11622669October 30, 2024
UNKNOWN OR OTHER
I received a recall notice from MINI USA dated July 2023. The recall issue date is in May 2023. The notice states the Footwell Control Module (FRM) can become corroded and can increase the risk of fire or injury. The letter states they do not have a remedy available, but one is in development. That was over a year ago now and no further action has been relayed by MINI USA. All current information on the recall states it is still not something they can remedy as of today, October 30, 2024. The issue included in the recall seems dangerous and has prohibited me from driving the car since receiving the recall notice. Therefore, the car is not able to be used without fear of fire and/or injury. The notice states to file a complaint with the NHTSA if the issue is unable to be remedied within a reasonable period of time. I believe that 18 months is more than reasonable time to have a remedy for this issue and none is forthcoming at this time. Therefore, I am filing this complaint. I am including a sample of the letter that I received rather than the actual one that includes my personal information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622540October 29, 2024
ELECTRICAL SYSTEM
The contact owned a 2009 Min Cooper Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked, turned on, and unoccupied, there was black smoke coming from the interior of the vehicle. The contact stated the footwell control module located on the driver's side had caught on fire. The vehicle was extinguished by the Fire Department. The vehicle was destroyed as it was consumed by the fire. A fire report was filed, and a fire report number was provided; however, the cause for the failure was not yet determined. A police report was not filed due to the incident occurring on private property. No injuries were sustained. The dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was not towed and remained at the incident location. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 95,000. Parts distribution disconnect.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11622238October 28, 2024
ELECTRICAL SYSTEM
The safety recall campaign 24V-612 is a complete farce. It states that there is a safety defect with the high-voltage battery which could cause a fire, but the "solution" proposed by the manufacturer is a software change which discharges the battery, making the car essentially useless. This is not a "solution" and I can't believe you would accept it as such.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622283October 28, 2024
VISIBILITY/WIPER
My front windshield wipers stopped working suddenly while driving in the rain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622332October 28, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2025 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622146October 27, 2024
TIRES:SIDEWALL, TIRES
2 weeks ago my niece borrowed my 2013 mini countryman to go upstate NY and have a flat tire, went to Mavis to fix, when she returned the car I noticed the tire installed is not to the specs. required for the Mini w/ no spare tire due to run flat tire for the car required. Mavis should have installed the specified tire for safe driving. So far nothing happen because I immediately replaced it with a correct tire the next day after I noticed the improper tire installed. Subject: Tire size: - 205/55R17 95V (1624), Load index: - 95, Speed Rating: - V No Marking found indicating a run flat tire which are shown on other 3 existing tires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622040October 26, 2024
ELECTRICAL SYSTEM
I bought a used 2011 MINI Cooper S (R56) and it had a recall for the footwell module (FRM). I took it to the local MINI dealership and they said that MINI would not honor the recall because the FRM was replaced with a used FRM that was not properly programmed. They want to charge me over $1000 new FRM. I believe that the previous owner of the vehicle replaced the FRM before the recall. I believe that the corrosion that has lead to the recall affected the car before MINI announced the recall and the previous owner, to save money, replaced the FRM using a used part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622035October 25, 2024
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Originally problem started with a about five warning messages, a brake system one, a chassis stabilization one, Collision warning one, pedestrian warning one, and a drive train message. They were would appear while drive at any speed but, would go away after the car was shut off and restarted. A couple of months later the car started to shut off and put itself in park while driving, this problem has occurred multiple times and at speeds around 30mph. I started trying to get this fixed by a dealership in December of 2023. It went in and out a couple of times before they were able to replicate the problem. First they replaced the EME module and that worked for about 2000 miles before it started acting up again. Took it back to the same dealership in April when it started acting up. They updated the EME software and replaced a high voltage connector that was corroded. This repair took them until July 2nd. I went to pick up the car and made it about 3 blocks from the dealership it shut itself off on me. Took it back right away. They have had the car since then. Lastly I informed them about the most recent recall back on august 29th and it still shows as incomplete.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621760October 24, 2024
AIR BAGS, SEATS, ELECTRICAL SYSTEM
Passenger occupancy sensor malfunctions all the time and there are hundreds of claims regarding this issue but was never addressed by the manufacturer The same issue prompted a recall in older models but has not been corrected in newer ones
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621018October 21, 2024
SERVICE BRAKES
No warning lights have come on and the car is braking on its own. I try to push the gas and it doesn't want to go. The car has around 42k miles on it. I took it to tom bush mini last week, the said the front axle was leaking some fluid, they ordererd the axle, changed all brake pads, changed the brake fluid and said it was good to go, cost about $2300. Got the car back, doing the same thing. Now they said all calipers need to be replaced and the hydro unit dsc needs to be replaced which will cost around $6400 and they can't get the hyro unit dsc or 2 months. If this was the problem why didn't they know last week? It doesn't seem like the car has enough miles to have such a big issues and no part for 2 months. I don't know what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621020October 21, 2024
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
The contact owns a 2010 Mini Cooper S Clubman. The contact stated that the vehicle would shut off while driving at various speeds without warning. The contact had to wait for several minutes after the failure before restarting the vehicle and resuming normal operation. The contact also stated that while driving at various speeds, there was an abnormal ticking sound coming from the vehicle with white smoke coming from the engine. The contact pulled over and discovered that the plastic on the Body Control Module (BCM) had caused the engine to smoke. The contact also discovered that the ticking noise was coming from the fuel pump relay located inside the BCM. The vehicle was towed to an independent mechanic where the BCM was replaced. Despite the repair, the contact stated that multiple electrical features had failure in operating as needed. The dealer was notified of the failure and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620422October 17, 2024
AIR BAGS
Airbag light is deployed when passenger is sitting in seat. Module under seat is not recognizing the passenger and airbags are turned off. This is a safety concern in likeliness of an accident the passenger could be injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619919October 15, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
My car has a problem with the FRM or foot control module the turn signal don’t work right, when putting the car in reverse the bulb will not work but it’s a brand new bulb, I know there is a recall for them 23V-337 but since my car has always been in Texas the recall doesn’t apply to it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619586October 14, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Yes my Mini Cooper 2013 I was just driving normal speed 35 to 40 miles per hour and all the sudden my engine has just quit and stopped running I was not in any danger or in a crash I was able to move my car off to the side of the road and unfortunately this was only the first time the second time was actually on the highway I was scared to death because I was actually came to a halt on the freeway but I was able to push my car off to the side and be out of Harm's Way my car is now parked in front of my house due to engine failure and I don't know what else to do but I saw this recall and I thought I would give you guys a shout and tell you what's wrong and the only thing I replace so far was a new fuel pump and unfortunately that was not the issue my car was still not run or start and now I noticed there is a broken seal in the air intake that looks like it needs to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618807October 8, 2024
ELECTRICAL SYSTEM
Body control module (footwell module) controls the windows and blinkers. Recall was issued May 12, 2023 have filed with NHTSA several weeks ago with no response. This part has stopped working can't put windows down or use blinkers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617003September 28, 2024
SEATS, SEAT BELTS, AIR BAGS
As per NHTSA there was a recall the replace OC3 SEAT OCCUPANCY MAT but I never received recall notice and just passed 10 years with 40K millage and started getting air bag light, dealer is not replacing it under warranty, if they was a recall they should have replaced my seat earlier so that I would not have this issue today. is there a way to extend warranty to longer time or recall all the cars and replace them so that we do not have to spend 2k to replace it? "01 11 16_OC3 SEAT OCCUPANCY MAT: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616505September 25, 2024
ELECTRICAL SYSTEM
The contact owns a 2011 Mini Copper Countryman. The contact stated that while the vehicle was parked at the residence, the vehicle became flooded. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 23V337000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615276September 18, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving in the rain, the ABS engages, slowing the front right tire dramatically causing the car to skid and lurch to the right. After some internet research, it appears that this is not an isolated incident. Mini Cooper owners also discovered that when driving in dry conditions and the windshield wiper is turned on, the front right tire slows, causing the car to skid and lurch to the right. European Automotive verified that this was the case on my vehicle. This started without any warning and was terrifying. I told both the local mechanic and the dealer that I would not drive the car until it was repaired. There were no warning lights. The local mechanic and the dealer were unable to find any fault codes. The dealer is 3 hours away. Before we knew what the problem was, I towed the car to the dealership and they were unable to replicate the problem. All test drives were done in dry conditions. They replaced the cruise control sensor and the steering wheel and then delivered the car to me saying it was repaired. While driving the car back from out of town, it began to rain, when the windshield wipers came on, the front tire slowed dramatically, lurching the car to the right. This is a terrifying experience, especially in the rain. It seems this is not an isolated incident and may have already caused serious accidents. The car is less than 50,000 miles old and has been used for work only. I have not driven the car out of fear of an accident and have parked it in my driveway waiting for some type of resolution with the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11614123September 12, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
While driving straight on an Interstate highway at approximately 65 mph, the right front and left rear brakes momentarily locked up after the windshield wipers were turned on due to light rain starting to fall. This happened multiple times, only when the wipers were turned on. There were no warning lights illuminated in the instrument cluster or dash displays. This nearly caused a loss of vehicle control on several occasions and nearly caused an accident as well. The car has been routinely serviced to factory schedules including brake fluid time based changes. There appeared to be some occasional delay in the release of the brakes when starting from a stop. The brakes were serviced after this incident and the service center recommended completing a few panic stops to operate the ABS system. They could not explain how the wiper system can cause one circuit of the braking system to operate momentarily. A search of web forums for the F56 series MINI shows that this random locking of the RF & LR brakes with teh wipers in operation has happened to quite a few other owners of similar Mini Coopers. This problem creates a very significant safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11613353September 8, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
The problem/issue is with THE GLASS ON MY CAR ROOF/THE PANORAMIC SUNROOF. No insulation to protect me/others from heat or cold. The temp of roof gets 2-3 times the temp of the day. 200-300F. This can lead to discomfort/use of EXTRA energy/pollution etc. A child left in such car wd be in deadly danger. The car maker does not want to know or do anything about it. My Mini is not the only car. Almost all have the same design flaw, Tesla is the worst case with full glass roof no insulation at all, KEY PROBLEM/ISSIE Car makers hv remover insulation from car roofs and replaced it with glass but did not replace the insulation. Some as Tesla have nothing others just a simple net-like material with no insulation properties. Detailed analysis with proof attached. This is HUGE problem/issue/flaw that has serious consequences. I titled my analysis THE DARK SIDE OF GLASS ON OUR CARS,. Millions of these cars (Tesla esp over 2 M) are wasting 100s of Ms worth of energy both electric and fossil. Also contribute to additional environmental impact, for the wasted energy has to be made and then wasted by car engines to compensate for lack of insulation in car roofs. No house/homes wd be allowed to be built without insulation in attic/roof etc. So why are car makers allowed to do it with cars. Maybe the govt is not even aware of this. It is possible removing insulation from car roofs is illegal and/or against industry standards. The car makers did it and no one watched them. Many car owners think this is normal. It is not and should be stopped. Please look into this important issue. More details and proof in my analysis. Thank you. ps; I found solution for my car as shown on picture. I could not attach my analysis It is most important I send it to you. Pls send me an email where I can send it. The pictures show the roofs with no insulation and MINI with my solution for heat prevention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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