MINI Cooper Complaints

4,588 consumer complaints on file.

#11637336January 21, 2025
STEERING
The contact owns a 2002 Mini Cooper S. The contact stated that while driving approximately 45-55 MPH, the steering wheel seized. There was no warning light illuminated. The vehicle was coasted to the side of the road. The contact restarted the vehicle and continued driving normally. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V660000 (STEERING). The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637404January 21, 2025
ELECTRICAL SYSTEM
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636617January 17, 2025
ENGINE, POWER TRAIN
Drivetrain error occurred. I pulled codes and found P0015. I added oil, cleared code. The next day the drivetrain error popped back up. Pulled codes and found P0366. I took the vehicle to mechanic for diagnostics and to find the issue. They found faults: 130F11 and 120408. When replacing engine oil and filter, they found metal shavings in the oil; bearing material. They are recommending replacing the engine. Doing research, it appears this has been a common occurrence with these vehicles/engines. Is there a current recall on some of these engines, or a possibility for a discounted replacement due to the issues being widespread? The car has less than 74,000 miles, and the mechanic said it looks like it may have been going on a while. I purchased this car from a used dealership less than 3 months ago, and have already encountered so many unexpected issues. I really expected more from the Mini brand. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635797January 14, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
It has been almost 1 year and there is no remedy available for the important safety recall campaign no. 24V-104: Integrated Brake (IB) Module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635814January 14, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
My 2011 Mini Cooper had to go to my mechanic because I have no turn signals, no dash or interior lights and my front windows will not go up or down. My mechanic determined the problem to be the Footwell Control Module. My mechanic did not/can not repair because it has to be programmed at a Dealership. My dad also has a 2011 Mini Cooper and he has been notified that there is a recall for his VIN # for the Footwell Control Module. I don't understand why there is not a recall for my VIN #. I am at a standstill with a car that I am afraid to drive because I am unable to signal to other drivers that I am about to turn. And I am afraid of being in an accident because of the turn signals and then being trapped in the car because it wont unlock and the windows wont go down. And if I drive it at night I cannot see any of my dash gauges and indicators of problems. I called the nearest Dealership and was told that there will PROBABLY be a recall for my VIN# at some point and that I would be reimbursed for the work if I go ahead and have them do it. I called Mini Cooper and inquired about the possibility of a recall and was told that there may never be a recall. I don't know what to do because the Dealership told me that they will investigate the damage and do the repairs which could include new carpet and body work and and and...... I am sure that I can not afford all of that work to be done at a BMW/Mini Cooper dealership. So I am left with the decision to chance driving it or chance spending a large amount of $ that may never be reimbursed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634691January 7, 2025
ELECTRICAL SYSTEM, ENGINE
Car stalls while driving and will not start again. No codes thrown. Found relay K96 on Junction Box Electronics module to have cracked through-hole solder joints resulting in bad continuity. Relay K96 supplies power to the low pressure fuel pump in the tank, thus with bad continuity, the pump gets no power. Relay K96 P/N is NEC Philippines P/N EP2F-B3G1ST. This issue has happened to many other people with the same car that I know. I suspect heat cycles over time stressed and fatigued the solder joints, causing the joint to crack. Overall the circuit board layout needs a heat sink for the relay to alleviate the heat produced from operation. I am IPC certified and work with aircraft engine electronics regularly and have seen similar issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634416January 6, 2025
ELECTRICAL SYSTEM
The contact owns a 2013 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633249December 30, 2024
ELECTRICAL SYSTEM
The contact owns a 2007 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked, the sunroof was inoperative. The contact waited for several minutes for the sunroof to return to normal operation. The "Passenger Air Bag Disabled" message was displayed on the instrument panel; however, the passenger’s seat was occupied. The infotainment system was unintentionally turned on while the vehicle was turned off. The check engine and low tire pressure warning light were intermittently illuminated. The failures occurred on several different occasions. The contact stated that there was no local dealer; a dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633027December 30, 2024
ELECTRICAL SYSTEM
MINI/BMW ISSUED RECALL INFORMATION MAY OF 2023 FOR THE FRM ELECTRONIC CONTROL UNIT, AS OF 12/30/2024 THEY ARE STILL UNABLE TO REPAIR THE VEHICLE, TOYOTA WEBSITE SAYS THEY ARE STILL WORKING ON A RESOLUTION. DEALERS OFFER NO SOLUTION TO PROBLEM. IT HAS BEEN A YEAR SINCE RECALL WAS ISSUED. NHTSA Recall Number - 23V337
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633046December 30, 2024
ELECTRICAL SYSTEM
My vehicle has an outstanding recall (NHTSA Recall #23V337) from over a year and a half ago. There is still no update on when this will be remedied. The recall states there is potential for a "thermal event", which to me is a fancy way of saying fire. For an incident where my vehicle can catch fire, I expect a bit quicker of a response from BMW/Mini.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630094December 11, 2024
AIR BAGS, SEATS
On almost all r56 model mini coopers the passenger seat occupancy sensor has a major malfunction that causes it to fail and pop up an airbag sensor light even when someone is sitting in the seat, Mini USA did not issue a recall but rather a reimbursement form for owners in 2017 the last year of production for that car and did not publicly disclose this. I feel as though this should be a recall as it is common enough for bypass devices to be normal for this car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629967December 10, 2024
FUEL/PROPULSION SYSTEM
No incident occurred. On October 18th we received a high voltage battery recall notice for this car. Apparently there were some thermal events (fires) and BMW has released software to help protect the car from such an event. We have been trying to get in touch with MINI, and just recently found that the dealer closed. They left their answering machine online for about a month after. The local BMW dealer says that they cannot perform the update (MINI USA requested we ask them). MINI USA now says that the car must be trucked 300 miles away to the closest dealer. The car cannot even be driven that far because it has about 100 miles of range, the roads are 75+, and there is limited charging infrastructure. We feel that this presents an undue time and financial burden since the dealer closed down, and this is a manufacturing defect. I have repeatedly been in touch with MINI but have received very little support or advice other than spending an enormous amount of money to have the vehicle shipped out of state.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629733December 9, 2024
ELECTRICAL SYSTEM
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628890December 4, 2024
AIR BAGS
Mini BMW is fully aware of an issue with their OC3 detection mat on the passengers side and offered a extended warranty of 10 years/ 100k miles. This is insufficient coverage for a crucial saftey part and has led to a grey market production of occupancy detection mats "emulators" which are being sold online as the only way to have your airbag system "functional".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627182November 25, 2024
ELECTRICAL SYSTEM
The car was on BMW-MINI recall list and after I made a complaint of non-compliance with the recall, BMW removed my particular vehicle from the recall list without remedying the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627193November 25, 2024
ENGINE
[XXX]. Mini Cooper 2007-2013: Recalls and TSB. My car is part of a recall under MINI Recall for Timing Chains. I understand now it was settled as part of a class action lawsuit that extended the warranty. I always take my car to a dealer and now after mileage they told me that they want me to pay out of my pocket. My car is a 2007 S. My mileage is 105,000K miles. The recall notice is for the year of my car and they are saying my car is too old and the mileage. This recall is for the year of my car so I am not understanding. Upon inspection by the dealer, it and needs to be replaced and cost $4,100.00. I don't have that kind of money. . My name is [XXX], [XXX]., [XXX], [XXX]. Phone #[XXX]. The dealership is Mini Cooper 1660 E.Spring Street, Long Beach Ca 90806. I never received this recall notice and knew of this only because I took my car to the dealer for something else related for the 3rd time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626962November 23, 2024
ENGINE
There have been thousands upon thousands of failures of the oil cooler/oil filter housing on all BMW/MINI B46/B48 2.0T engines. This problem dates back to 2014 when BMW issued a stop sale order and recall on the 2014 MINI Cooper with both the 1.5L I3 (B38) and 2.0L I4 (B48) engines. Since 2014, the engine has been installed in over two million vehicles sold in the United States under the BMW, MINI, Karma, and Toyota brands. There is a defect with the oil cooler/oil filter housing that leads to coolant and oil leaks due to the plastic housing failing after being heat cycled a certain number of times. It has gotten so bad that numerous aftermarket metal replacement parts exist to try and prevent this issue from recurring. Due to the placement of the part on the engine, the repair costs up to $3000. Failures are occurring on vehicles with as little as 30,000 miles, but vast majority between 50,000-80,000 miles. Due to the loss of both oil and coolant, a fire risk exists. Coolant can come in contact with electrical components and cause a short, while the oil can begin to drip onto hot engine or exhaust parts. This is a dangerous hazard that should be recalled. BMW should refit affected engines with a more durable component. Below I have included a link to the original NHTSA stop-sale from 2014. [XXX] I’ve also included links to various forums and news articles about this issue. [XXX] [XXX] [XXX] [XXX] / [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625676November 16, 2024
AIR BAGS
Unoccupied passenger side airbags; all front & backseat bags deployed after passenger side tires hit pothole on road. Pieces of interior, including decorative plastic, interior light covers were projected across cabin & hit me. I had no idea what had happened. Car shut off shortly after incident. It was night, I was sitting in middle of my lane, unable to start Mini. Good samaritans helped push it into parking lot while waiting for assistance. After 15 minutes, car started and was driven home. I had slight injuries from being hit by hard material projectiled across cabin. Very thankful I was the only occupant because if a passenger had been in the seat, they would have most definitely sustained injuries. I had to cut the airbags out in order to have clear lines of sight before driving the following day. I’m fearful that the drivers side air bags may do this as well. I have owned this vehicle since 2004. Not aware of history prior to 2004;(accidents, original airbags?). only know it came from a Dealer in CA. (Possibly “Friendship” may be name of town or dealership). I have not had repairs made yet. I don’t drive this vehicle daily. There are no police reports since there was no need. No insurance claims since 2002 model. There were no malfunctions with the warning light prior to incident. However, the following day when I drove, the airbag indicator light came on for passenger side. I did not find a recall but not sure if I would for a 22 year old vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623565November 4, 2024
ENGINE, VEHICLE SPEED CONTROL
Engine stalling Oil pan leaks Caused the engine to shut down when slowing down or sitting in traffic on highway. No warning lights prior to incidents Only right after
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623245November 2, 2024
UNKNOWN OR OTHER
COPY OF COMPLAINT sent to MINI USA today 9/2/24. (Removed my personal data -name, address, email, phone number): I have been waiting since JULY 2023 for notice of a fix for this DANGEROUS ISSUE of failed FOOTWELL MODULES that can CATCH ON FIRE! How is this either legal or humane? When I call, and I call regularly, to ask about any progress made in CORRECTING THE POTENTIALLY FATAL to the driver, problem, I'm asked to BE PATIENT...that a fix is being studied but none has become available. And, oh yes, always the "FOOTWELL FIRES are very very rare"...so I suppose if I have one and I DIE my heirs should take comfort in knowing that it was very very rare? Here's the bottom line. I spoke with a service manager at MINI OF LOVELAND and I will not divulge his name because he doesn't deserve to be reprimanded or hassled. I asked him if they were replacing ANY FOOTWELL MODULES BECAUSE OF THE RECALL. I was given the same BS about "working on creating a part that will fix it". Yeah, right. But here's the jewel in this conversation: When I asked what they'd do if my Footwell module failed for MECHANICAL REASONS he told me and I BELIEVE it's a fix that should be offered to all affected owners: "He told me that when FWMODULES in my make/model/year mini, fail (not catch fire but fail as they normally do - i.e. windows won't go up or down, OR turn signals and or/headlights won't work, etc. the fix for that also address the recall issue: REPLACE THE FOOTWELL WITH THE SAME PART with these modifications to address the corrosion/fire recall: They remove the old broken module. They clean out the entire footwell removing any signs of corrosion from the leaked in water. THEY PACK the module with material that will prevent moisture from seeping in. AND then they close it back up! AT NO CHARGE TO THE OWNER> I WANT THIS FIX! I deserve this fix as do other mini owners who are affected by this recall to prevent death or severe burns or both from failed footwell modules. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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