MINI Cooper Complaints

4,588 consumer complaints on file.

#11209798May 24, 2019
STEERING
MAINLY WHILE COLD AND AT LOW SPEED'S THE WHEEL SUDDENLY BECOMES VERY HARD TO TURN AND I WAS TOLD BY A MECHANIC BUT IT'S A FAULTY HYDRAULIC POWER STEERING PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209263May 22, 2019
AIR BAGS, SEAT BELTS
WHILE IN MOTION, PASSENGER SEAT BELT ALARM WAS GOING OFF THIS AM WITH NO ONE IN THE PASSENGER SEAT. ALSO NOTICED THAT THE PASSENGER AIR BAG SIGNAL WAS NOT LIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209383May 22, 2019
AIR BAGS, SEAT BELTS
AIRBAG WARNING LIGHT AND SEAT BELL LIGHT REMAINS ON ENTIRE TIME. THERE HAVE BEEN RECALLS ON 2009 AND EARLIER MODELS BUT NOT 2010'S, HOWEVER IT'S THE SAME ISSUE. I RECENTLY PURCHASED THE CAR HOWEVER THE ORIGINAL OWNER HAD THE REPLACED IN 2015 BUT NOW THE LIGHTS ARE BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209000May 21, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 MINI COOPER S. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED AND THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE CONTACT CALLED CLASSIC MINI COOPER AT 440-585-9910 (LOCATED AT 2573 SOM CENTER RD, WILLOUGHBY HILLS, OH 44094) WHERE THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,320.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208085May 16, 2019
STEERING
VERY HARD TO TURN STEERING WHEEL AT TIMES ESPECIALLY WHEN MOVING SLOWLY; COMING TO A TURN AT A LIGHT, BACKING OUT OF A PARKING SPOT, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207325May 13, 2019
STEERING
POWER STEERING PUMP PROBLEM FOR MINI COOPER R50 BOUGHT MY R50 PRE-OWNED 125000 KMS ON THE ODO FROM A DEALERSHIP(NOT A MINI DEALERSHIP) AS A PRESENT FOR MY DAUGHTER IN MARCH 2019. I ALREADY KNEW THERE WAS SOMETHING WRONG. OBSERVED A LEAK IN THE POWER STEERING RESERVOIR. DEALER SUPPOSEDLY FIXED THE PROBLEM BY REPLACING SOME HOSES. AFTER A MONTH, I TRIED STARTING THE CAR UP AND THE CAR WOULD NOT START. I WAS LUCKY TO STILL BE AT HOME THAT TIME. RECHARGED THE BATTERY AND STARTED THE CAR. TURNED THE ENGINE OFF AND NOTICED A SOUND. TRACED THE SOUND TO THE POWER STEERING PUMP NOT TURNING OFF EVEN IF THE ENGINE IS TURNED OFF. DISCONNECTED THE BATTERY SO IT WILL NOT DO A FULL DISCHARGE. BOUGHT IT BACK TO THE DEALERSHIP THAT I PURCHASED IT FROM AND THEY CONFIRMED THAT THE ISSUE WAS WITH THE PS PUMP. DID RESEARCH AND FOUND THAT THERE WAS A COMMON ISSUE RELATED TO THIS PUMP ALREADY AND BMW HAS OFFERED EXTENDED WARRANTY ON THE PUMP AND PERIPHERALS LIKE HOSES AND RESERVOIR COVERING 2003 TO 2005 MODELS DUE TO THE NUMBER OF COMPLAINTS AND POTENTIAL CATASTROPHIC ISSUES A FAILED PUMP CAN BRING. I ASKED THE LOCAL BMW SERVICE CENTER IF I COULD AVAIL BUT THEY SAID MY VIN WAS NOT PART OF THE COVERAGE. I NEEDED THE CAR TO WORK AND I WANTED IT DONE RIGHT SO I HAD THEM REPLACE THE PUMP. THIS COSTED ME 1500 CAD++ I BELIEVE THAT THIS SHOULD STILL BE COVERED BY THE EXTENDED WARRANTY BECAUSE THE SYMPTOMS ARE THE SAME AND THAT THE PUMP IS CONFIRMED TO BE AN ORIGINAL BY THE MINI SERVICE AND MAY VERY WELL STILL BE THE SAME ONE FROM THE PREVIOUS MODELS AND BMW SHOULD OWN UP TO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207054May 12, 2019
AIR BAGS
THE WARNING FOR TH EPASSENGER AIRBAG COMES ON, THOUGH APPARENTLY NOTHING IS WROMG WITH IT. IT SEEMS TO BE A COMMMON PROBLEM THAT MINI IS AWARE OFF, PUTS PEOPLE IN DANGER, BUT DOESNT DO ANYTHING TO FIX THE HARNESS UNDERNEATH THE PASSENGER SEAT, WHICH THEY QUOTE AT 1200 TO 1400 TO REPAIR THEIR ILL DESIGN AND FINAL PRODUCT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206143May 7, 2019
AIR BAGS
AT 40K MILES ON A 2009 MINI COOPER S (R56); SRS AIRBAG AND SEATBELT WARNING LIGHTS APPEAR ON LCD SCREEN / SPEEDOMETER, TACHOMETER AND ROOF; LCD WARNING READS "FAULT IN PASSENGER-RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT-FORCE LIMITER..." WARNING LIGHTS ILLUMINATE AT STARTUP AND REMAIN PERMANENTLY ON WHILE AT IDLE AND DURING DRIVE, AS WELL AS ALL OTHER FUNCTIONS AND CONDITIONS UNTIL SHUT OFF. TECHNICIAN SCANNED AND RETRIEVED FAULT CODE 93C3 ("SEAT OCCUPANCY DETECTOR, PASSENGER") AND ESTIMATED A COST OF $1,950 TO REPLACE ENTIRE SEAT CUSHION, BY A SPECIAL ORDER FROM THE FACTORY, WHICH HAS THE OCCUPANCY DETECTOR BUILT INTO THE LINING. THE COMPONENT WAS NOT REPLACED. UPON INVESTIGATION ONLINE, THERE EXIST THOUSANDS OF OTHER COMPLAINTS TO THE NHTSA FOR THE EXACT SAME ISSUE FOR THIS CHASIS MODEL; IT IS EVIDENT THAT THIS IS A FUALTY SAFETY COMPONENT THAT NEEDS TO BE RECALLED BY THE MANUFACTURER. I URGE THE NHTSA TO PRESS EVEN HARDER ON THIS MATTER BEFORE ANY SERIOUS INJURIES OR DEATHS OCCUR AS A RESULT OF EITHER NEGLIGENCE ON THE MANUFACTURER'S BEHALF, OR FOR A LACK OF RESPONSE BY THE NHTSA, OR WORSE: BOTH. THIS IS A MAJOR SAFETY RISK, IT IS A SERIOUS LIABILITY CONCERN, AND I FEAR FOR THE SAFETY OF MY PASSENGERS. I HOPE TO BE CONTACTED AS SOON AS POSSIBLE TO DISCUSS FURTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205727May 6, 2019
ENGINE
ENGINE HAS DEVELOPED THE "DEATH RATTLE" AT LOW REV AND LOW TEMPERATURE , INDICATING A FAILING, DEFECTIVE TIMING CHAIN AND TENSIONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205138May 1, 2019
ENGINE, POWER TRAIN
MINI COOPER TIMING CHAIN TENSONER DEFECT. I HAVE A R56 HARDTOP 2010 MINI COOPER. MY CAR STARTED HAVING ISSUES LIKE TURNING OFF WHILE DRIVING. A RATTLING NOISE UNDER THE HOOD, ESPECIALLY ON THE PASSENGER SIDE OF THE CAR. WHILE I WAS DRIVING I HEARD A LOUD SNAP NOISE AND MY CAR SHUT OFF. THE ENGINE WOULD NOT TURN OVER AFTER THAT AND WHEN I LOOKED UNDER THE HOOK THERE WAS A BROKEN VALVE COVER. THE TIMING CHAIN BROKE AND CAUSED MASSIVE AMOUNT OF DAMAGE TO MY CAR. THE MINI DEALERSHIP IN LAS VEGAS IS NOT HONORING THE LAWSUIT. NOT REALLY SURE HOW TO PROCEED. THEY WANT $3,500. IN REPAIRS. MY CAR IS ONLY AT 83,000MILES AND JUST PAID OFF. NOT SURE HOW TO PROCEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204487April 29, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
THIS VEHICLE WAS PURCHASED IN 2011 AND HAS REQUIRED A MULTITUDE OF MAINTENANCE /REPAIRS DUE TO MANUFACTURER ISSUES. THE DEALERSHIP OF ORIGINAL PURCHASE WAS INCREDIBLY RESPONSIBLE AND TOOK RESPONSIBILITY OF THESE REPAIRS. I MOVED TO ANOTHER AREA TWO YEARS AGO AND RIGHT ABOUT THIS TIME, THE FRONT PASSENGER AIR BAG LIGHT BEGAN TO RANDOMLY GO ON AND OFF INDICATING THAT THE AIR BAG WOULD NOT BE ENGAGED. THE LIGHT WILL GO ON AND OFF WHEN IN MOTION OR JUST IDLING. THIS HAS CONTINUED TO GO UNRESOLVED AS I TEND TO MOST OFTEN RIDE ALONE AND DON'T HAVE ADDITIONAL $$$ FOR THE REPAIR AT THIS TIME. I DID JUST FINISH REPLACING THE CLUTCH IN THIS VEHICLE WHICH CURRENTLY ONLY HAS 51K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204222April 28, 2019
AIR BAGS
AIRBAG LIGHT INDICATING FAULTY DEVICE. THE INDICATIONS STARTED TO APPEARS RANDOMLY AND MOST FOR THE PASSENGER SEAT HOWEVER TODAY IS ON ALL TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204131April 27, 2019
ENGINE
THE CORE PLUG FAILED ALLOWING COOLANT INTO THE CRANK CASE. THE MINI AUTOMOTIVE REPAIR FACILITY SPECULATED THAT THE VEHILCE MUST HAVE BECOME OVERHEATED TO THE POINT OF DAMAGING THE CYLINDER HEAD. AT FIRST IS WAS THOUGHT THAT A REPLACEMENT CYLINDER HEAD WOULD COST $9K. UPON FURTHER INSPECTION, IT WAS DETERMINED THAT THE CRANK CASE WAS TO BADLY COMPROMISED FOR ADEQUATE REPAIR AND THE ENTIRE ENGINE NEEDED TO BE REPLACED AT A COST THAT EXCEEDED THE MARKET VALUE OF THE VEHICLE. SINCE IT WAS NOT ECONOMICALLY FEASIBLE TO REPAIR THE VEHICLE, I WAS FORCE TO PURCHASE AN ALTERNATE MODE OF TRANSPORTATION. BEING THAT THE VEHICLE COULD NO LONGER BE DRIVEN WITH OUT A COSTLY REPAIR, I CHOSE TO DONATE IT FOR CHARITY. MY COMPLAINT IS THAT IF THE VEHICLE OVERHEATED, I WAS NOT AWARE OF IT AS THE DRIVER INFORMATION GAVE NO ALERT. THIS VEHICLE WAS NOT EQUIPED WITH A TEMPERATURE WHICH MAY WHICH SHOULD HAVE INDICATED THE ENGINE TEMPERATURE WAS OUTSIDE OF NORMAL OPERATING PARAMETERS. HOWEVER, THE CHECK ENGINE LIGHT CAME ON WHICH I PROMPTLY TOOK TO HAVE IT SERVICED. THE CODE WHICH INITIALLY PRESENTED AND PROMPTED ME TO VISIT THE DEALERSHIP REPAIR FACILITY TO BEGIN WITH. THE VEHICLE GAVE NO TEMPERATURE WARNINGS THROUGH THE DRIVER INFORMATION DISPLAY AND THE THE PERFORMANCE OF THE VEHICLE DID NOT CHANGE; I DROVE THE VEHICLE TO THE DEALERSHIP THE NEXT DAY WITH NO PROBLEM. MY CONCERN IS, THERE ARE NUMEROUS ACCOUNTS THAT CAN BE FOUND ONLINE OF DRIVERS THAT GAVE AN ACCOUNT SIMIULAR TO MY EXPERIENCE - FAILURRE OF THE CORE PLUG WITH NO NOTIFICATION THROUGH THE INSTRUMENT PANEL. AND, IN MANY CASES, THEY WERE ALSO TOLD BY THE MAKER'S REPAIR SHOP THAT THE ENGINE OVERHEATED BUT COULD NOT EXPLAIN WHY THE DRIVER WAS NOT ALERTED. WHILE I DID NOT PAY FOR ACTUAL REPAIRS, I WOULD NOT HAVE NEEDED TO BUY REPLACEMENT VEHICLE. I ALSO HAD THE VEHICLE SERVICED IN ACCORDANCE WITH THE MAINTENCE SCHEDULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204179April 27, 2019
UNKNOWN OR OTHER
EVEN AFTER AN OIL CHANGE,IN ABOUT TWO OR THREE WEEKS, I HAVE TO ADD OIL TO MY CAR, USUALLY ABOUT 2 QUARTS. THE CHECK OIL SYMBOL ILLUMINATES OFTEN, MY OIL LEVEL IS ALMOST ALWAYS SHOWING EXTREMELY LOW ON THE DIP STICK. I WAS TOLD BY THE DEALER THAT MY CAR DOES NOT HAVE ANY LEAKS AND THAT MINI COOPERS JUST BURN A LOT OF OIL AND THIS IS NORMAL. HOWEVER, I FEEL THAT HAVING TO ADD OIL TO MY CAR EVERY TWO OR 3 WEEKS IS NOT NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203879April 26, 2019
STEERING
THE POWER STEERING PUMP STOPS FUNCTIONING INTERMITTENTLY WHEN STARTING A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197140April 18, 2019
EXTERIOR LIGHTING
MY DRIVER SIDE BRAKE LIGHT KEEPS MELTING. THE PLASTIC THE THE LIGHT BUILD SCREWS INTO IS ACTUALLY MELTING T THE BRAKE LIGHT BULB. I'VE PAID MINI TO REPAIR THE DAMAGE AND THE SAME ISSUES HAS SURFACED. THE DRIVER'S SIDE BRAKE LIGHT DOES NOT WORK AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196984April 17, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY MINI COOPER FAILED EXTERIOR LIGHTS INCLUDING TURN SIGNALS, MARKER LIGHTS, AND HAZARD LAMPS. MINI COOPER FOOTWELL MODULE OEM R56 GEN2 FAILED LIGHTING ON EXTERIOR LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196221April 15, 2019
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
HANDBRAKE HARNESS NOT ROUTED AS DESIGNED. FROM THE PICTURE YOU CAN SEE THE HARNESS NOT INSIDE THE CLIP. THIS MAKES THE HANDBRAKE HARNESS SHORT FROM POINT TO POINT. WHICH WILL LEAD TO MY REAR PASSENGER SIDE BRAKE ALWAYS ON. AND ALSO, IT WILL CAUSE A SERIOUS SAFETY ISSUE IF I WANT TO USE MY HANDBRAKE TO STOP MY VEHICLE. THE FORCE APPLIED ON PASSENGER SIDE IS WAY MORE THAN DRIVE SIDE ( IT WAS INSTALLED CORRECTLY ) . AND IT MAY LEAD MY PASSENGER SIDE HANDBRAKE WIRING HARNESS BROKEN ( BECAUSE OF THE INCORRECT ROUTING ) I FOUND IT OUT WHEN MY BRAKE LIGHT IN ON. MY FRONT BRAKE STILL WORKING FOR ANOTHER 1100 MILES WHILE MY REAR BRAKE SENSOR TELL ME I NEED TO CHANGE MY BRAKE . WE CHANGE THE REAR PASSENGER BRAKE AND FOUND OUT ITS DIFFICULT TO CLIP THE HANDBRAKE WIRING HARNESS TO RIGHT HOLE. THEN WE TRACK THE WIRING DONE. IT'S SHOCKS ME . THE ROUTING IS 100% INCORRECT. YOU CAN SEE THE CORRECT HANDBRAKE HOLE IS EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195306April 9, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
FEBRUARY 21, 2019 I WAS PULLING INTO A PARKING SPACE AND THE BRAKES TEMPORARILY FAILED. WHEN I PUMPED THEM A SECOND TIME THEY CAME TO A STOP, HOWEVER BY THEN THE CAR AND I HAD GONE OVER A HEDGE AND SIDE SWIPED A TREE. BMW NORTH AMERICA COULD NOT FIND ANY WARNING ON MARCH 11, 2019 WHEN THEY REVIEWED THE SYSTEMS, NO WARNINGS AT ALL, NO AIR BAGS DEPLOYED. I WAS TURNING IN TO A FAMILIAR PARKING LOT AT A SLOW SPEED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11194680April 8, 2019
ENGINE
DRIVING ON HWY AND MY CAR WOULDN'T ACCELERATE NO WARNING LIGHTS WENT OFF ON THE CAR SO I PULLED TO THE SIDE OF THE ROAD AND HAD IT TOWED TO A SHOP THAT SAID THAT THERE WAS SOME SORT OF COOLANT LEAKAGE AND A MALFUNCTION OF THERMOSTAT SO THE ENGINE OVER HEATED. THEY WANTED TO CHARGE ME 10,000 TO FIX IT AND THE WARRANTY THAT I BOUGHT FOR 2999.00 DID NOT WANT TO COVER THE COST. SO THE SHOP CHARGED ME 1500.00 TO TAKE THE HEAD APART AND I HAD TO TOW IT BACK HOME WHERE IT SITS IN MY DRIVE WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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