MINI Cooper Complaints

4,588 consumer complaints on file.

#11180415February 15, 2019
FUEL/PROPULSION SYSTEM
BAD SENDING UNIT ON FUEL PUMP ASSEMBLY; THIS CAUSED THE GAS LIGHTS TO STOP WORKING INSIDE THE VEHICLE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179738February 13, 2019
FUEL/PROPULSION SYSTEM
GOT THE HIGH PRESSURE FUEL PUMP ISSUE, THE CAR WILL NOT START AND STALL AND WILL NOT KEEP IN IDEAL UNTIL STEPPING ON THE GAS OVER 3000 RPM FOR OVER 1 MINS, IT STALLED ON LOCAL STREET COUPLE TIMES. THE DEALERSHIP SAID MINI COVER UP TO 7 YEARS ONLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175720February 8, 2019
SEAT BELTS:PRETENSIONER, AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
I GET AN ERROR THAT THE SEAT BELT IS DEACTIVATED AND THE THE AIRBAG IS OFF. RAN DIAGNOSTIC AND GOT CODE 93BF. THIS CAR HAS NEVER BEEN IN AN ACCIDENT AND THIS HAPPENED ALL OF A SUDDEN ONE MORNING AFTER TURNING ENGINE ON WHEN GOING TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174757February 6, 2019
EXTERIOR LIGHTING
2013 MINI COOPER BOTH RIGHT AND LEFT TAIL LIGHT ASSEMBLIES HAVE REQUIRED REPLACEMENT AT THE DEALER DUE TO MELTED PLASTIC ADJACENT TO LIGHT BULB CONTACTS. QUOTING THE DEALER SERVICE RECORD "FOUND LEFT TAG LIGHT BULB OUT AND RIGHT LOWER BRAKE LIGHT MELTED. REPLACED TAG LIGHT BULB AND RIGHT TAIL LIGHT ASSY." THAT SERVICE WAS PERFORMED AT A MINI DEALER IN 2018. THE SAME PROBLEM AND SAME REPAIR WAS PERFORMED AT A DIFFERENT MINI DEALER IN 2017. SIMILAR PROBLEMS HAVE BEEN REPORTED ON THIS WEBSITE (NHTSA VEHICHLE COMPLAINTS), AND THE PROBLEM WAS FAMILIAR TO THE SERVICE PERSONNEL AT BOTH DEALERSHIPS. MINI HAS A STANDARD PRACTICE OF ISSUING "WARRANTY EXTENSIONS" FOR KNOWN "DEFECTS IN MATERIALS OR WORKMANSHIP" WHICH COVER THE EXPENSE (BOTH PARTS AND LABOR) FOR REPLACEMENT AND REPAIR AS NECESSARY, BUT DOES NOT RISE TO THE LEVEL OF A FULL RECALL. MINI ALSO KEEPS DETAILED, NON-PUBLIC, RECORDS TRACKING THE FREQUENCY OF COMMON VEHICLE REPAIRS. I WOULD RECOMMEND THAT THIS ISSUE RECEIVE THE NEXT LEVEL OF INVESTIGATION TO DETERMINE IF EITHER A WARRANTY EXTENSION OR A FULL RECALL IS INDICATED. THANK YOU FOR TAKING THE TIME TO READ THIS NOTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174778February 6, 2019
ENGINE, UNKNOWN OR OTHER
REPLACED THERMOSTAT, HEATER STOPPED WORKING, VEHICLE OVERHEATED WHAT SEEMS TO BE A FAULTY WATER PUMP OR THERMOSTAT, CAR SMOKED INTENSELY DROVE SHORT DISTANCE- THERMOSTAT MELTED- MOTOR BLEW. THIS VEHICLE WAS WELL MAINTAINED***
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173616February 1, 2019
STEERING
THE STEERING FEELS VERY STIFF. THIS IS MORE NOTICEABLE WHEN I START IN THE MORNING. IT IS EXTREMELY STIFF TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171823January 24, 2019
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN AND THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE STEERING FAILURE WORSENED SINCE DECEMBER OF 2017. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171290January 22, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
FRONT PASSENGER AIRBAG SENSOR FAILED. DISPLAY SAYS THE AIRBAG WILL NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171434January 22, 2019
ENGINE
WE HEARD A RATTLING NOISE AND THE ENGINE LIGHT APPEARED. MINI OF PALM BEACH STATES TIMING CHAIN NEEDS TO BE REPLACED @ ABOUT 4,000$ FOR NEEDED REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165237January 4, 2019
POWER TRAIN
175 MILES ON 2019 MINI S COUNTRYMAN. TRAVELING AT HIGHWAY SPEED. DRIVETRAIN MALFUNCTION INDICATOR CAME ON, CAR SHUDDERED REPEATEDLY AND DECELERATED RAPIDLY TO APPROX. 20 MPH IN 60 ZONE. CREATED INSTANT HAZARD TO MYSELF AS MULTIPLE LANES OF FASTER MOVING TRAFFIC NEEDED TO BE CROSSED TO REACH SAFETY AND NO WARNING TO TAILING VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165764January 4, 2019
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER. AFTER TURNING THE VEHICLE OFF, THE POWER STEERING PUMP CONTINUED TO OPERATE. ALSO, WHILE OPERATING THE VEHICLE, THE POWER STEERING PUMP SOMETIMES FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, THE LOW BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ORLANDO MINI (350 LAKE DESTINY DRIVE, ORLANDO, FL) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 172,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164732January 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 MINI COOPER. THE CONTACT TOOK THE VEHICLE TO ORLANDO MINI COOPER (350 S. LAKE N. DESTINY DR, ORLANDO, FL) FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT THE ENGINE MOUNTS WERE CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163802December 28, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
DRIVING ON INTERSTATE AND LOST POWER. I PULLED TO SHOULDER AND BLACK SMOKE CAME THRU AIR VENTS. I OPENED THE HOOD AND THERE WAS FIRE. MY CAR COMPLETELY BURNED UP. I NEVER HAD ANY MECHANICAL PROBLEMS. THE TOW TRUCK DRIVER SAID HE BELIEVED THE FIRE STARTED UNDER MY CAR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11163849December 28, 2018
STEERING
DRIVING NORMALLY ON CITY PAVED ROAD STARTED TO MAKE TURN ON SIDE STREET AND LOST TOTAL STEERING CONTROL AND WENT UP ON CURB JUST MISSING A PEDESTRIAN ON SIDEWALK.THIS VEHICLE HAS 79300 MILES.THE ELECTRIC HYDRAULIC PUMP COMPLETELY FAILED.MINI USA SAID THIS VIN IS NOT PART OF THE RECALL YET JUST ABOUT EVERY MINI INPORTED TO USA HAS COMPLETE STEERING LOSE 2002-2003-2004-2005 AND I BELIEVE THEY ARE HIDING THIS FROM YOU AND THE PUBLIC WHO ARE STILL BUYING THESE USED CARS AND NOT KNOWING THE DANGEROUS PROBLEM THE MINI HAS AND FLAWED POWER STEERING PUMP DESIGN.THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163462December 26, 2018
ENGINE
WATER PUMP LEAKING COOLANT. RECALLED ACCORDING TO BMW WEBSITE. CALLED MINI MALL OF GA NO ONE WOULD HELP OR CALL ME BACK AROUND THANKSGIVING. SCHEDULED APPT TODAY FOR REPAIRS MY HUSBAND DROVE MY MINI TO THE DEALERSHIP THEY WOULDN'T DO ANYTHING SAID THERE WAS NO RECALL ON MY VIN NUMBER AND THE WATER PUMP WARRANTY EXPIRED DEC 11 2018......HOW CONVENIENT. MY 2012 ONLY HAS 55,000 MILES ON IT !!!!!! THE SERVICE DEPT AT MINI MALL OF GA IS A JOKE THEY WOULD NOT EVEN LOOK AT THE PAPERWORK MY HUSBAND HAD OR LISTEN TO WHAT WE WERE TRYING TO SAY. IT WAS LIKE SPEAKING TO ROBOTS THAT KEPT REPEATING THEMSELVES. I NEED THIS FIXED AND DO NOT HAVE THE 800.00 THEY ARE ASKING FOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163507December 26, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS, SEAT BELTS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
THE SENSOR ON THE PASSENGER SEAT SEAMS FAULTY. THE LIGHTS FOR THE AIR BAG AND SEAT BELT KEEPS COMING ON WHETHER OR NOT THERE IS A PASSENGER IN THE SEAT. THE MECHANIC SAID THE ENTIRE SEAT NEEDS TO BE REPLACED. THIS IS A SAFETY ISSUE AS I DON'T KNOW WHETHER OR NOT THE AIRBAGS WOULD DEPLOY IN THE CASE OF ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163240December 24, 2018
UNKNOWN OR OTHER
THE VEHICLE IS A STANDARD MODEL CONVERTIBLE, NOT AN "S" MODEL. TRUNK LATCH MALFUNCTION WHILE IN MOTION: TRUNK LATCH OPENS/DISENGAGES SPONTANEOUSLY WHILE THE VEHICLE IS IN MOTION, WITH THE KEY INSERTED AND THE MOTOR RUNNING. THIS UNPREDICTABLE FAULT CAN OCCUR ANYWHERE, INCLUDING ON A FREEWAY. THE TRUNK LID CAN DROP TO FULL OPEN, EXPOSING ITEMS STORED IN TRUNK AS POSSIBLE DEBRIS-THREAT TO VEHICLES FOLLOWING. DRIVER OF VEHICLE IS PRESENTED WITH CHOICE BETWEEN RISKING STOPPING (FOR EXAMPLE, ON THE SHOULDER OF A FREEWAY) OR RISKING INCIDENT INVOLVING FOLLOWING VEHICLES. EVENTUALLY, TRUNK LATCH WILL CEASE ALL FUNCTION. REPLACEMENT COST IS APPROXIMATELY $300 PLUS LABOR. VEHICLE WAS PURCHASED NEW. THIS 2010 MODEL IS DRIVEN 2 OR 3 TIMES PER WEEK FOR RELATIVELY SHORT DISTANCES. IT HAS BEEN DRIVEN FEWER THAN 30,000 MILES ON THE ODOMETER. THIS FAULT HAS OCCURRED ON NUMEROUS OCCASIONS WHILE VEHICLE IS IN MOTION OVER THE PAST 3 YEARS. ITEMS IN TRUNK HAVE SPILLED ONTO ROADWAY. DRIVER HAS HAD TO STOP AND SLAM THE TRUNK CLOSED. THE INCIDENTS LIKELY WOULD HAVE OCCURRED MANY MORE TIMES IF THE VEHICLE HAD BEEN DRIVEN DAILY AND FOR LONGER DISTANCES. TRUNK LATCH SYSTEM WAS REPLACED AND THE NEW LATCH SYSTEM BEGAN MALFUNCTIONING IN THE SAME MANNER WITHIN 6 MONTHS OF REPLACEMENT. DATE LISTED BELOW IS THE MOST RECENT DATE UPON WHICH THE INCIDENT OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163304December 24, 2018
SUSPENSION
I WAS DRIVING, MAKING A RIGHT TURN WHEN I HIT A ROCK ON THE ROAD WITH MY FRONT RIGHT TIRE. AFTER THIS, I WOULD HEAR A THUMPING SOUND WHILE TURNING. THEN WE LEARNED THAT THE MOUNTING KIT OF THE FRONT STRUT CRACKED; THE SERVICE DEPARTMENT AT OUR DEALERSHIP MENTIONED THAT IT'S A COMMON ISSUE AMONG MY MAKE AND MODEL OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162452December 19, 2018
FUEL/PROPULSION SYSTEM
WHILE DRIVING A 2009 MINI COOPER S AT OVER 35 MILES PER HOUR THE ENGINE LOST POWER AND WOULD NOT RESTART. MECHANIC DIAGNOSED IT AS A HIGH PRESSURE FUEL INJECTOR FAILURE AND MINI REFUSED TO ACT IN GOOD FAITH AND REPLACE THE PRODUCT DESPITE ISSUING AN EXTENDED WARRANTY ON THAT SPECIFIC COMPONENT IN A SAFETY BULLETIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162607December 19, 2018
STEERING
WENT TO DINNER AND CAME OUT AND STARTED MY CAR AND IT WAS SUPER HARD TO STEER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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