MINI Cooper Complaints

4,588 consumer complaints on file.

#11246687August 27, 2019
STEERING
TL* THE CONTACT OWNS A 2006 MINI COOPER S CONVERTIBLE. WHILE DRIVING 30 MPH, THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE HOME. MINI OF ST. LOUIS (40 SUNNEN DR, MAPLEWOOD, MO 63143, (314) 644-6464) STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND REFERENCED NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246321August 26, 2019
AIR BAGS
PASSENGER SEAT MAT OCCUPANCY SENSOR/PAD HAS GONE BAD AGAIN AFTER THE RECALL.*DT SAFETY RECALL REPORT XXX-XXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246085August 23, 2019
FUEL/PROPULSION SYSTEM
THE HIGH PRESSURE FUEL PUMP HAD THE WARRANTY EXTENDED TO 10 YEARS OR 120000 MILES DUE TO FEDERAL EMISSIONS REQUIREMENTS ON ALL YEARS EXCEPT THE 2010. M01 01 16 [SI] JULY 2016 SHOWS THE 2011 AND 2012 AND A LETTER FROM MINI SHOWS 2007 -2009. NOBODY AT MINI CORPORATE UNDERSTANDS WHY THE 2010 WAS LEFT OUT, BUT ALL AGREE IT IS THE SAME PUMP AND I HAVE FOUND THOUSANDS OF COMPLAINTS ONLINE SAYING THE DEALER DID NOT HONOR THE WARRANTY BECAUSE IT WAS THE WRONG THE YEAR. THESE PUMPS FAIL AND THE VEHICLE FAILS EMISSIONS TESTING. THE PUMP IS 1300 DOLLARS PLUS LABOR AND CAN ONLY BE DONE AT THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244894August 19, 2019
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING BECAME VERY DIFFICULT TO MANEUVER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. ONCE RESTARTED, THE STEERING OPERATED NORMALLY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED APPROXIMATELY ONE AND A HALF MONTHS AND WAS GETTING WORSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245046August 19, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 MINI COOPER S. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED ON A HILL OF A DRIVEWAY, FIFTEEN MINUTES LATER THE VEHICLE SHIFTED OUT OF PARK AND ROLLED AWAY. AS A RESULT, THE VEHICLE CRASHED THROUGH THE CONTACT'S GARAGE DOOR. THERE WAS NO POLICE REPORT FILED AND NO INJURIES REPORTED. THE VEHICLE WAS PARKED WITH THE EMERGENCY BRAKE APPLIED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11243771August 13, 2019
STEERING
TL* THE CONTACT OWNS A 2005 MINI COOPER S. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT EXPERIENCED INTERMITTENT POWER STEERING FAILURE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, MINI OF MARIN (5880 PARADISE DR, CORTE MADERA, CA 94925, (415) 887-2194) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242890August 9, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 MINI COOPER S CLUBMAN. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AND CAME TO A COMPLETE STOP, THE VEHICLE BEGAN MAKING HISSING AND POPPING SOUNDS. AFTERWARDS, THE ENGINE FAILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THERE WAS A BLOWN HEAD GASKET, A FRACTURED AIR FLOW SENSOR, AND SEVERAL OTHER FAILURES. CENTURY MINI (2930 LAURENS RD, GREENVILLE, SC 29607, (800) 430-0508) WAS NOTIFIED OF THE FAILURE AND PROVIDED A REPAIR COST ESTIMATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BY ANOTHER INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 62,000. *DT THE FREEZE CAP BLEW FOR SOME MYSTERIOUS REASON.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242896August 9, 2019
STEERING
POWER STEERING NO LONGER WORKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242477August 8, 2019
AIR BAGS
PASSENGER SIDE AIRBAG SENSOR. LIGHT DOES NOT GO OFF. DEALER ADVISES THIS IS A KNOWN PROBLEM AND THEY EXTENDED WARRANTY ON IT FOR 10 YRS BUT DID NOT RECALL EVEN THOUGH THEY KNOW IT'S A DEFECT. WE PURCHASED OUR 2009 MINI IN OCT 2008 SO NOT COVERED BY THEIR EXTENSION. SHOULDN'T IT BE SINCE THEY ACKNOWLEDGE PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242087August 6, 2019
FUEL/PROPULSION SYSTEM
HIGH PRESSURE FUEL PUMP FAILED, MINI HAS ISSUED EXT WARRANTIES O THE 2009, 2001, 20012 MODELS BECAUSE OF THIS ISSUE BUT NOT THIS MODEL. CAR IS BELOW 100,000 MILES IF THESE YEARS HAVE PROBLEMS AND NOW I AM HAVING A PROBLEM SHOULD THE 2010 MODELS BE COVERED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241863August 5, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS, SEATS
THE FRONT PASSENGER SEAT OCCUPANCY DETECTOR SENSOR FAULTS WHICH WERE COVERED IN RECALLS ON EARLIER MODELS ARE STILL A PROBLEM, YET NO LONGER COVERED FOR REPAIR. THIS SENSOR CONTROLS AIRBAG INFLATION DURING ACCIDENTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241368August 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2008 MINI COOPER. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO STALL WITHOUT WARNING. THE CONTACT PULLED INTO A LEFT TURN LANE AS THE VEHICLE COMPLETELY FAILED. THE VEHICLE WAS TOWED TO MINI OF THE WOODLANDS (16675 I-45, CONROE, TX 77385, (936) 344-1258) WHERE IT WAS DIAGNOSED THAT THE DME (ENGINE COMPUTER) FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240552July 30, 2019
EXTERIOR LIGHTING, ENGINE
TL* THE CONTACT OWNS A 2015 MINI COOPER S. WHILE DRIVING APPROXIMATELY 25 MPH, THE REAR DRIVER'S SIDE TURN SIGNAL AND BRAKE LIGHTS DID NOT WORK AND THE 'MALFUNCTION REAR LIGHT CLUSTER' MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO BRAMAN MOTORCARS (561-465-8293, LOCATED AT 2901 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) WHERE THE REAR BRAKE CLUSTER AND THE TURN SIGNALS WERE REPLACED. THE TECHNICIAN ALSO DIAGNOSED AND REPLACED THE ENGINE MOUNT DUE TO AN OIL LEAK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,621.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240683July 30, 2019
POWER TRAIN
CLUTCH SLIPPING, TAKING A LOT OF RPMS TO GET MOVING, LOT OF CHATTER ACCELERATING AROUND CORNERS (LIKE MAKING A TURN FROM OUT OF A DEAD STOP). STALLED OUT AT BUSY INTERSECTIONS, AND AT TRAFFIC SIGNALS ON HILLS, NEARLY CAUSING A FEW ACCIDENTS. BACKING UP INTO DRIVEWAY, JUST TRYING TO GET OVER THE CURB SLOPE WAS ENOUGH TO CAUSE A BURNING SMELL FROM THE CLUTCH. RESEARCH SHOWS THAT THE CLUTCH IN THIS MAKE/MODEL YEAR SUBJECT TO PREMATURE AND EXCESSIVE WEAR (ONLY 7 YRS AND 40K MILES ON THIS VEHICLE - BY CONTRAST, I ALSO DRIVE A VW 10 YEARS OLDER WITH TWICE THE MILEAGE, CLUTCH STILL WORKING PERFECTLY). REPAIR TECH REPORT STATES CLUTCH WORN DOWN TO THE RIVETS, FLYWHEEL HEAVILY SCORED - VEHICLE HAS NO HISTORY OF RACING OR EVEN HEAVY USE, IS ONLY A DAILY DRIVER ON A SHORT (3 MI.) COMMUTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235343July 28, 2019
STEERING
POWER STEERING PUMP FAILED WHILE DRIVING
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11234357July 24, 2019
ENGINE
EXHAUST VANOS SOLENOID FAILURE 06/12/2019. THIS IS A COMMON ISSUE TO MINI'S AND BMW'S THAT OCCURS ON A REGULAR BASIS WHICH INTERRUPTS THE POLLUTION CONTROL SYSTEM. BMW WHO MANUFACTURES THE PART HAS EXTENDED THE WARRANTY FOR THIS PART ON BMW'S TO 10 YEARS BUT HAS NOT YET ADDRESSED ALL THE ISSUES THAT MINI OWNERS HAVE HAD WITH THE PARTICULAR PART. THERE ARE TWO IN THE ENGINE AND THEY ARE IDENTICAL (INTAKE/EXHAUST) COST TO REPLACE IS OVER $500. WHY DOES BMW GET A REPLACEMENT AND MINI OWNERS HAVE TO PAY. THE CAR GOES INTO A LIMP MODE WHEN FAILURE OCCURS, SO STILL DRIVABLE BUT AT REDUCED POWER. THIS IS A COMMON ISSUE AND PREVALENT IN BOTH MINI FORUMS AND BMW FORUMS. THE WARRANTY SHOULD BE EXTENDED FOR MINI OWNERS PART # 11-36-8-610-388. IT IS A DEFECTIVE DESIGN BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234368July 24, 2019
ENGINE
TL* THE CONTACT OWNS A 2008 MINI COOPER. THE CONTACT STATED THAT THE CONTACT'S DAUGHTER INADVERTENTLY BUMPED INTO THE EXHAUST PIPE LOCATED ON THE REAR DRIVER'S SIDE OF THE VEHICLE. AS A RESULT, SHE SUSTAINED A SECOND DEGREE BURN TO THE RIGHT LEG WHICH REQUIRED MEDICAL TREATMENT. THE MANUFACTURER WAS NOTIFIED REGARDING THE INCIDENT AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 12V008000 (ENGINE, ENGINE COOLING). THE LOCAL DEALER WAS NOT INFORMED OF THE INCIDENT. THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11234091July 23, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2017 MINI COOPER. THE CONTACT STATED WHILE DRIVING 35 MPH, WHEN ANOTHER VEHICLE FAILED TO STOP AT A STOP SIGN AND IMPACTED THE FRONT PASSENGER SIDE OF HER VEHICLE. THE CONTACT STATED SHE WAS COLLIDED INTO A FIRE HYDRANT. THE AIR BAG DID NOT DEPLOY. THE CONTACT STATED THE PASSENGER FROM THE OTHER VEHICLE SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED AS OF YET. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TR*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11233919July 22, 2019
FUEL/PROPULSION SYSTEM
WHILE MOVING IN TRAFFIC AND ACCELERATING, THE FUEL PUMP CUT OUT AND THE ENGINE DIED, FORCING THE DRIVER TO MANEUVER IN TRAFFIC (COASTING) EVENTUALLY COMING TO STOP IN A LEFT HAND TURN LANE WHICH WAS THEN BLOCKED WITH THE DEAD VEHICLE. THOUGH THE VEHICLE WAS UNDAMAGED, THE POSSIBILITY OF A COLLISION EXISTED. RESEARCH INDICATES THAT MINIS FROM 2010-EARLY 2012 HAD SIMILAR PROBLEMS, RESULTING IN MINI USA EXTENDING THE WARRANTY ON THE FUEL PUMP TO 10 YEARS/ 120,000 MILES. VEHICLES PRODUCED ON OR AFTER 3/1/2012 (INCLUDING MINE) WERE FITTED WITH DIFFERENT EQUIPMENT. NO RECALL WAS CONDUCTED. MY CAR HAD 25,000 MILES ON IT WHEN THE FUEL PUMP FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233525July 20, 2019
ENGINE
TURBO CHARGER HAS SYSTEMATICALLY FAILED OVER THE LAST YEAR, WITH WORSENING EFFECTS. THIS CAUSES THE CAR TO AUTOMATICALLY GO INTO "LIMP MODE" AND CUTS POWER. THIS IS DANGEROUS FOR DRIVING ON THE HIGHWAY. THIS IS A COMMON COMPLAINT WITH MINI COOPERS WITH MANY, BUT NOT ALL YEARS RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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