Mazda CX-90 Complaints

526 consumer complaints on file.

#11765174September 18, 2026
STEERING
The vehicle had a “sticky steering” wheel. It was over correcting and not allowing for proper steering which was making it dangerous to drive. After speaking directly to Mazda, we took it to the Mazda dealership they asked for me to take it to and they evaluated it. The dealership confirmed the issue stemmed from a previous recall that had been repaired on the vehicle and they discussed it with Mazda. They requested Mazda pay for the cost of the failed recall however Mazda is pushing back and demanding I pay half the cost of repair (which I cannot afford) Mazda acknowledged it is a safety issue and I shouldn’t be driving this vehicle and that the necessary repair is the same one as the prior recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765115September 17, 2026
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, VISIBILITY/WIPER
The vehicle experience a "Severe Engine Malfunction" alert on the dash board. Mazda Dealership stated it was low pressure fuel pump needed to be replaced at a few months of ownership. Automatic wipers malfunctioned because wipers were hitting the front pillars at driver side. Mazda dealership disabled auto wiper functionality. Unknown Leak found on passenger side beneath the battery area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764848September 16, 2026
SERVICE BRAKES
So, if the car is on electric and I press on break, sometimes breaks feels like it's delayed to response. The car will switch to gas after it and the break will work. This happened to me in the 2024 and 2025 CX90 PHEV version. I had that issue multiple times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764492September 15, 2026
FUEL/PROPULSION SYSTEM
I am reporting a fuel odor concern with my Mazda CX-90. After driving the vehicle and pulling it into my attached garage, I noticed a strong gasoline/fuel smell coming from the vehicle. I reported this to the Mazda dealership's service department. They told me Mazda is aware of the fuel smell for several years now and that it is coming from the EVAP system/canister. They explained that the EVAP system has openings that allow it to vent and that this venting is causing the fuel smell. The service department told me they have contacted Mazda corporate about this issue in the past. According to them, Mazda's response is that [XXX] and [XXX] are considered "extreme climates" due to the heat, and Mazda has not provided a repair or modification for the issue. The dealership advised me to park the vehicle outside for approximately 10 minutes after arriving home before putting it in my garage. They said this allows the fuel smell/vapors to dissipate outside instead of entering the garage or home and creating a potential fire hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764507September 15, 2026
STEERING, LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
My main complaint is the steering system. They had the recall fixed at a Mazda dealer in Tennessee before I purchased it. My steering wheel always seem to be crooked I took it to the dealer for an alignment that did not fix the issue of the car going side to side. I took it to three other shops for alignments and the car still seems to go in different directions no matter how correct they get the steering wheel. I also took the car to the dealership about the AC system making loud rattling like a can of nuts and bolts. I had five videos of the issue and let them see them and listen to them they had the car for approximately 32 days and returned it and told me there was no problem. While they had the car I had four different loaners 2025 and 2026 models and none of these models had any of the problems that my 2024 had. They were quiet and there were no issues with the steering rack. My arms actually get tired steering this car down the road because it always wants to go in a different direction it is not a hard steer is very subtle but it keeps you correcting the steering wheel from left to right the entire trip. After returning my car after a month of having it the AC was blowing very poorly and I took it back again. They evacuated the system and recharged it which seem to help however, now it seems to blow cold and then go back to warm sometimes blowing cold or if the car is just parked rather than going down the road. There have not been any warning lights or issues other than the general feel of the car wanting to go side to side when you get it going in a straight direction it wants to almost purposely go to the right or go to the left and then when you correct it it wants to go back to where it was it is very subtle. Lastly there are issues with the blind spot monitoring. In my previous Mazda it worked flawlessly and never falsely alerted me. However in this car the cx90 fails to notify me or sometimes notifies me when I'm sitting still next to a tree.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763883September 13, 2026
SERVICE BRAKES
The brakes make noise. I asked Mazda if there were any recall. The service person replied there is on the brakes but they were doing it in groups and it was not my group yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763191September 9, 2026
TIRES:TREAD/BELT
The contact owns a 2024 Mazda CX-90 equipped with Bridgestone Tires, Tire Line: Alenza, Tire Size: 275/45/R21, DOT Number: 1RBP3AAU1. The contact stated that after the vehicle had been driven for 12,000 miles, the tread on all four tires was prematurely worn down by more than 60%. The vehicle was taken to a local dealer where the tires were inspected, and it was confirmed that the tread showed premature wear due to the torque from the engine. The contact was informed to continue driving the vehicle for another 3,000 miles before replacing the tires. The tires were replacement tires. The vehicle failure mileage was 37,400. The tire failure mileage was 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762736September 8, 2026
TIRES
[XXX] CT60 A/S 275/45 R21 I've had issues with two tires, so far. My front drivers tire blew out driving at slow speed. I replaced it at the Mazda dealership. Few months later, the front passenger tire was going low. I had a maintenance appt., so I asked the dealership to air the tire. I can't say if they didn't; however, I had to add air down the street from the dealership. Two days later the tire was down again, so I took it to Sam's Club to repair the leak. The tech there told me he couldn't repair the tire and that it needs to be replaced. Come to find out the tire had wires exposed ALL THE WAY AROUND! Mazda let me leave their lot on Labor Day weekend with steel wires coming out of the tire...mind blowing! Now I'm reading that these tires are not capable of handling the weight of the 2024 Mazda CX-90. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762557September 7, 2026
ENGINE
Vehicle has 43,000 miles and the radiator has failed. Engine light goes off and on about high engine temperature and limits acceleration. Lost acceleration on freeway and was forced to get off on the freeway shoulder. The temperature gauge jumps from normal to high. Engine was extremely hot and potentially a burn hazard when I opened the hood. I've researched Mazda CX-90 owner's online forums and this radiator failure is happening to the 2024 model with several owners just out of warranty stating leaks spraying engine area. My vehicle has the same green coolant spray dried on the water hoses that many other owners have experienced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762426September 6, 2026
STEERING
Heavy and sticky steering. While cornering or turning steering wheels can become stuck and does not return to central position and is very heavy. Reported to Mazda USA but they refuse to fix even though this is a know issue with a recall. Concen for the safety of my family while driving the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762376September 5, 2026
STRUCTURE:BODY
Drivers side interior door handle does not latch to open. No notable event lead to this - door opens from outside fine. Huge safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761759September 2, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
Our 2024 Mazda CX-90 has experienced the same significant malfunction on two separate occasions while being driven on busy public roads. The vehicle displayed an “Acceleration Limited Due to Battery Condition” warning and experienced significantly reduced/limited acceleration while driving. This put the occupants and other motorists at risk because the vehicle could not accelerate normally in traffic. A similar occurrence while merging, crossing an intersection, or traveling in heavy traffic could potentially result in a collision. The vehicle has been taken to an authorized Mazda dealership twice for the same issue and has been out of service for approximately six cumulative weeks. The vehicle is currently at the authorized Mazda dealership and is available for inspection. The dealership has been made aware of and is attempting to diagnose/repair the recurring condition. The exact component or system responsible for the failure is currently UNKNOWN. The issue recurred after the vehicle was previously returned to us following the first repair attempt. Prior to/during the failure, the vehicle displayed the warning message “Acceleration Limited Due to Battery Condition.” Any additional warning lamps, diagnostic codes, or underlying component failures are currently UNKNOWN and are being investigated by the Mazda dealership. Additionally, while our 2024 CX-90 was at the dealership, we were provided a separate 2026 Mazda CX-90 as a loaner vehicle. While that vehicle was being driven on a main public road, it suddenly lost all power. The steering wheel and pedals became locked or unresponsive, leaving the driver unable to normally control the vehicle while it was in traffic. Fortunately, a collision did not occur. The 2026 vehicle was returned to the Mazda dealership and is available for inspection. The exact cause of that failure is currently UNKNOWN. Experiencing safety-related failures while driving two separate Mazda CX-90 vehicles has raised serious concerns rega
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760748August 30, 2026
STEERING
The steering seems to stick when turning left. Have give it a yank to get it back to normal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759411August 25, 2026
STEERING
steering wheel feels "sticky" turning left. this is a safety issue as it can potentially cause an accident, the vehicle is currently at a mazda dealership, no warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759256August 24, 2026
ENGINE
My vehicle experienced a total, premature radiator failure at 43,500 miles, after the manufacturer's factory warranty expired. The vehicle began leaking engine coolant rapidly. This creates a severe safety hazard, as a sudden loss of coolant leads to immediate engine overheating, potential engine stall, and catastrophic failure while driving at highway speeds, increasing the risk of a crash.A certified technician diagnosed the vehicle and provided video/photographic evidence confirming that the coolant leak is originating from a specific crack on the lower section of the driver's side radiator.This is a known, systemic manufacturing defect based on my research. Numerous other 2024 Mazda CX-90 owners on automotive forums have documented the exact same failure occurring in the exact same location on the lower driver-side radiator. The defect required a complete radiator replacement, forcing me to pay approximately $2,204 (with taxes and fees) out of pocket for a premature component failure that should safely last past 100,000 miles. I have digital photographic/video proof of the cracked unit from the service technician available for review.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758910August 23, 2026
POWER TRAIN
During normal operation of the car the radiator sprung a leak which could have resulted in leaving us stranded with our young kid. this was verified by the dealership who's only solution has been to replace the radiator at our expense. There were no warning lights or other indications of the damage other than coolant leaking from the bottom of the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758887August 23, 2026
POWER TRAIN
I bought my 2024 Mazda CX-90 PHEV 10 months ago with 22000 miles on it and no and now has 29000 miles on it. First thing I had a issue with was a Motor Mount was bad, took 12 weeks to get part was told it was safe to drive. Next, since I have had the vehicle I have been having a issue with the transmission making a noise while both shifting from first to second and also on down shifting. It does not happen all the time but is happening. I took the vehicle in to the dealership to have it looked at and they were able to reproduce the issue. When they conferred with Mazda on the issue they were told that it was a known issue but there is no fix for it at this point and was dertermined safe to drive. I also talked to Mazda myself who also told me that it was a known issue but there is no fix and determined it safe to drive. I love the vehicle but to have this noise keep happening and being told they are working on a fix does not make me feel confident in the vehicle with this especially when my wife also drives it. My biggest question is this is a 2024 Mazda and I am told the 2025 also has the same problem. How long is the answer were working on a fix to long to believe that they actually are since there are now 2026 and soon to be 2027 models coming out. I am being told it is only the PHEV vehicles having this issue which explains the reason the PHEV model I believe is being discontinued. Would love to hear from you what my recourse would be. Thanks in advance for your time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758863August 23, 2026
FUEL/PROPULSION SYSTEM
Recently, while driving our Mazda CX-90 (2025) we noticed a persistent and constant odor of fuel/gasoline vapors arise from the vehicle. We noticed this after driving the vehicle approximately 120 min from Las Vegas, NV to St. George, UT. The smell was intoxicating and nauseating. I took it into 2 local dealerships to investigate and called Mazda USA headquarters and spoke to a supervisor located in Irvine, CA. She explained to me that she gets complaints like this all the time during the summer months and that the larger Cx-90 is known to have the issue of leaking gasoline fumes/smelling of strong gasoline odor. I expressed my concerns for the safety of my family and surrounding environment including the flammable nature as well. The remedy that was provided was similar to the previous stating to park it outside and not fill up the gasoline tank greater than 3/4 full. I expressed that I drive a 2012 Honda Accord and do not have a gasoline leak nor strong odor of this magnitude nor have I ever experienced this before. We live in Las Vegas, NV. I am expected to drive my vehicle less and park it on the street all summer or when temperatures are above 100 deg? She stated, “We live in times where these newer vehicles are not made like the old ones.” I asked, “So is it this model that has the issue?” She replied, “Its the big one right, the CX-90? Yes, the bigger vehicles have this issue.” Is this considered normal to have a valve to release fuel vapors due to high pressures?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757742August 18, 2026
STEERING
The contact owns a 2024 Mazda CX-90. The contact stated that while turning the steering wheel to the left, the steering wheel became stuck momentarily and experienced resistance while attempting to return the steering wheel to center. The contact stated that additional force was needed to return the steering wheel to center. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the steering rack and pinion were inoperable and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted about the failure. The failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757228August 16, 2026
ENGINE
Istop engine malfunction Msp66, 2nd time occurring after recall fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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