Lexus RX Complaints

1,341 consumer complaints on file.

#10311187February 17, 2010
SERVICE BRAKES, ELECTRIC
IN 2005 I BOUGHT THE LEXUS 400 HYBRID. I IMMEDIATELY DETECTED A PROBLEM WITH THE BRAKES - THERE WAS A HESITATION WHEN DEPRESSED AND THEN A SECOND OR TWO IT WOULD ENGAGE. THE DEALER TOLD ME THAT I NEEDED TO "GET USED TO HYBRID DRIVING." WHEN I BROUGHT IT IN FOR SERVICE IN MARCH OF 2006 I AGAIN TOLD THE DEALER THAT THE BREAKS WERE NOT RIGHT. THEY DID THEIR ASSESSMENT AND TOLD ME THAT THIS IS THE WAY IT IS. NOW HEARING ALL THE PROBLEMS WITH TOYOTA AND LEXUS I THINK YOU SHOULD BE AWARE OF THIS. I RECENTLY WROTE TO LEXUS AND THEY IMMEDIATELY BROUGHT MY CAR IN AND ARE KEEPING IT FOR FURTHER INVESTIGATION. I DO NOT KNOW WHAT THEY WILL FIND OR WHAT THEY WILL ULTIMATELY TELL ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311506February 17, 2010
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE RX450H IS DOWNRIGHT DANGEROUS. THE 4 WHEEL DRIVE DOES NOT SWITCH "ON DEMAND" AS THE ADVERTISING SAYS. I LIVE IN SNOWY MASSACHUSETTS AND DO NOT NEED PERMANENT 4 WHEEL DRIVE, BUT IT IS ESSENTIAL WHEN THE ROADS ARE FULL OF SNOW OR ICE. I WAS PUZZLED AT FIRST THAT THE 4 WHEEL DRIVE ONLY ACTUATED UNDER 25 MPH. I TESTED IT ON SHARP CORNERS IN THE SNOW: THE BACK SLID OUT; AND ON FASTER, GRADUAL CORNERS: THE CAR SIDE SLIPPED. NEVER DID THE 4 WHEEL DRIVE SWITCH ON AND CORRECT THE SLIDE. I LOOKED IN THE MANUAL FOR THE METHOD TO MANUALLY ACTIVATE 4 WHEEL DRIVE BUT COULDN'T FIND IT. I CONTACTED LEXUS. THEY SAID THAT I SHOULD USE THE SNOW SWITCH. THIS IS A MENU ITEM WHICH ANNOYINGLY MUST BE SWITCHED ON EVERY TIME YOU DRIVE. IT DIDN'T WORK AS IT ONLY CHANGES THE GEAR AND ACCELERATION CHARACTERISTICS LIKE ANY OTHER WINTER/SUMMER SWITCH. THEY ALSO SAID THAT IT SHOULD WORK AT HIGH SPEEDS WHEN MORE POWER IS NEEDED. I TRIED THAT AND FOUND THAT AT 60 MPH IF I ABSOLUTELY FLOORED THE ACCELERATOR ON A STEEP HILL THE 4 WHEEL DRIVE WOULD SWITCH ON BRIEFLY. THAT'S HYBRID TECHNOLOGY BEING USED TO REDUCE CONSUMPTION?! I WENT BACK TO MY DEALER: WHAT WAS I DOING WRONG? AFTER TWO MONTHS OF PHONE TAG WITH THE DEALER AND LEXUS, THE DEALER PROMISED TO PICK UP THE CAR AND TEST IT. AFTER A WEEK OF TELEPHONE CALLS THEY SAID THERE WAS NO POINT IN TESTING THE CAR AS IT WAS WORKING "AS DESIGNED". HOWEVER IT WASN'T WORKING AS ADVERTISED WHICH IS THAT THE 4 WHEEL DRIVE WILL COME ON "AS NEEDED". I'D SAY THAT A BROAD SKID IN SNOW IS "AS NEEDED". LEXUS DOES NOT INTEND TO DO ANYTHING ABOUT THIS COMPLAINT. THEY PUT ME ONTO A "BUSINESS DEVELOPMENT" SPECIALIST WHO TRIED TO UPSELL ME ON A NON-HYBRID 4X4 WHICH HE SAID HAD "A NON SLIP DIFFERENTIAL" AND WOULD THEREFORE HAVE BETTER HANDLING. I CONSIDER IT VERY DANGEROUS THAT A DRIVER THINKS THEY WILL HAVE CONTROL BECAUSE OF LEXUS ADVERTISING AND SALESMAN CLAIMS BUT WILL LIKELY LOOSE CONTROL IN SNOW OR ICE AND CAUSE A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310800February 16, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT ONWS A 2006 LEXUS RX400H. WHILE DRIVING 40 MPH, THE CONTACT APPLIED THE BRAKES TO SLOW DOWN THE VEHICLE AND IT RAPIDLY ACCELERATED WHICH CAUSED THE CONTACT CRASH INTO A PARKED VEHICLE. THE VEHICLE WAS DESTROYED. ONE OF THE PASSENGERS SUFFERED A FRACTURED A STERNUM AND THE OTHER PASSENGER WAS KNOCKED UNCONSCIOUS AND SUFFERED A BROKEN COLLAR BONE. THE CONTACT SUSTAINED MAJOR BRUISES. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME STUCK AND CAUSED THE CRASH TO OCCUR. THE FAILURE MILEAGE WAS 15,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10310635February 15, 2010
SERVICE BRAKES, ELECTRIC
I WAS APPROACHING A STOP SIGN AT ABOUT 10 MILES PER HOUR AND STEPPED ON THE BRAKE PEDAL TO STOP. THE CAR BRAKED NORMALLY AT FIRST, THEN THE CAR EITHER FREE-WHEELED OR LURCHED FORWARD FOR ABOUT HALF A SECOND, BUT AS I CONTINUED TO PRESS ON THE BRAKE THE CAR CAME TO A STOP BUT A LITTLE FURTHER THAN I WANTED. I HAVE NOTICED THIS ABOUT 10 TIMES IN THE LAST 6 MONTHS BUT HAVE NOT HAD ANY ACCIDENTS. I FINALLY CONTACTED MY DEALER ABOUT THE PROBLEM AND HE SAID THAT THIS WAS NORMAL OPERATION OF THE BRAKES ON THIS MODEL. HE SAID THAT WHAT I WAS SENSING WAS THE INTERVAL WHEN THE CAR SWITCHES BETWEEN REGENERATIVE BRAKES AND HYDRAULIC BRAKES. HE SAID THAT THERE IS AN ORDER TO FIX THE HS 2010 MODELS SO THAT THE INTERVAL IS MINIMIZED OR ELIMINATED BUT NONE FOR MY MODEL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310373February 14, 2010
VEHICLE SPEED CONTROL
FOLLOWING ARE THE SERIES OF EVENTS ON NOVEMBER 11, 2009: 1.I WAS LOOKING FOR A PARKING SPACE IN THE PARKING GARAGE OF UNIVERSITY OF MARYLAND. 2.I FOUND ONE OPEN SPACE ON MY LEFT. 3.I APPLIED THE BRAKES AND SLOWED DOWN MY CAR TO ALMOST ZERO SPEED. 4.I TURNED THE STEERING WHEEL TO LEFT TOWARDS THE PARKING SPACE. 5.I SLOWLY RELEASED THE BRAKES TO LET THE CAR SLOWLY ROLL INTO THE PARKING SPACE. 6.SUDDENLY MY CAR EXPERIENCED SUDDEN ACCELERATION. 7.I DID NOT UNDERSTAND WHAT HAPPENED. I TRIED MY BEST TO APPLY THE BRAKES. 8.BEFORE, I COULD REALIZE WHAT HAPPENED, THE CAR BANGED INTO THE PARKING GARAGE WALL AROUND 3 METERS AHEAD OF ME AND STOPPED AFTER THE IMPACT. 9.THE IMPACT WAS SO BAD THAT THE AIRBAGS POPPED OUT. 10.SMOKE STARTED COMING OUT OF THE HOOD. 11.I SUFFERED SEVERE 'WHIPLASH' INJURY IN MY NECK. 12.NOT ONLY THIS, THE PLACE WHERE IT ALL HAPPENED WAS ALMOST 4 STORIES HIGH IN PARKING GARAGE. HAD THE WALL IN-FRONT OF ME GIVEN AWAY, I WOULD HAVE FALLEN ALMOST 4 STORIES DOWN WITH THE CAR. 13.I WAS FORTUNATE ENOUGH TO SURVIVE THE CRASH WITHOUT ANY SEVERE INJURY. 14.FOR A FEW SECONDS, I WAS TOTALLY BLANK, THEN I TRIED OPENING THE DRIVER SIDE DOOR, BUT IT WAS STUCK. 15.I PUSHED IT HARD, AND DOOR OPENED SLIGHTLY. 16.I TURNED OFF THE ENGINE, TOOK THE KEYS OUT. 17.I RUSHED OUT OF THE CAR AND CALLED MY INSURANCE COMPANY. 18.THE INSURANCE COMPANY (GEICO) SENT SOMEONE TO TOW AWAY THE CAR. 19.THE CAR WAS TOWED AWAY TO COLLISION CENTER. 20.AFTER SPENDING MORE THAN A MONTH AND AROUND USD 18,000.00, I GOT MY CAR BACK ON DECEMBER 16TH 2009 FROM THE COLLISION CENTER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10310186February 13, 2010
SERVICE BRAKES, ELECTRIC
BRAKE SLIPPAGE ON 2006 LEXUS RX400H - I BOUGHT THIS NEW IN 2005 AND EVER SINCE THEN, WE'VE SEEN THE SAME KIND OF BRAKE SLIPPAGE THAT OTHER OWNERS HAVE BEEN REPORTING. WHEN WE'RE BRAKING TO COME TO A STOP, THE VEHICLE WILL SUDDENLY LUNGE AS IF THE BRAKES STOPPED GRABBING OR SLIPPED. THE CAR DOES COME TO A STOP WITH CONTINUED PRESSURE BUT THE SUDDEN FEELING OF ACCELERATION IS MOST DISCONCERTING. I TAKE IT TO THE DEALER FOR ALL SCHEDULED MAINTENANCE AND EACH TIME I'M THERE, I MENTION THE BRAKING ISSUE. AND, EACH TIME, THEY TELL ME THAT ITS NORMAL FOR THE TYPES OF BRAKES USED IN THE HYBRID TECHNOLOGY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308900February 12, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 LEXUS RX400H. THE CONTACT STATED THAT WHEN HE STEPPED ON THE BRAKE PEDAL THE VEHICLE LUNGED FORWARD. THE FAILURE OCCURRED WHILE DRIVING APPROXIMATELY 45 MPH WHEN HE DROVE OVER A POT HOLE. THE VEHICLE WAS TAKEN TO THE DEALER TO RUN A DIAGNOSTIC TEST WHICH DIDN'T INDICATE ANY FAILURE CODES. THE CONTACT STATED ALSO FILED A COMPLAINT WITH THE TOYOTA DEALER REGARDING THE FAILURE. THE FAILURE MILEAGE WAS 9,000. UPDATED 3/8/10 *CN THE CONSUMER STATED IT FELT AS THOUGH THE VEHICLE WAS ACCELERATING MOMENTARILY AFTER SLOWING DOWN. THE CONSUMER EXPERIENCED THE PROBLEM DURING RAINY, SNOWY OR WET ROAD CONDITIONS MORE SO THAN DRY CONDITIONS. UPDATED 03/29/10 UPDATED 05/13/10. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308785February 11, 2010
SERVICE BRAKES, ELECTRIC
I OWN A 2006 LEXUS RX400H WHICH I BELIEVE HAS EXACTLY THE SAME FLAW AS RECENTLY REPORTED IN THE PRIUS. SEVERAL YEARS AGO I HAD A MINOR ACCIDENT CAUSED BY MY CAR LURCHING FORWARD DURING BREAKING WHICH CAUSED ME TO HIT THE CAR IN FRONT OF ME. WHEN I BROUGHT MY CAR INTO THE LEXUS OF WATERTOWN DEALERSHIP WHERE I PURCHASED THE VEHICLE I REPORTED THAT I THOUGHT THE ISSUE MIGHT BE RELATED TO THE TRANSITION BETWEEN THE REGENERATIVE BRAKING SYSTEM AND THE REGULAR BRAKE. IT SEEMED LIKE THE REGENERATIVE BRAKING SYSTEM WAS TURNED OFF SLIGHTLY BEFORE THE REGULAR BRAKING SYSTEM KICKED IN CAUSING A GAP IN THE BRAKING THAT WAS PERCEIVED BY ME TO BE A "LURCHING FORWARD". OF COURSE, WHAT IT WAS A DECREASE IN DECELERATION THAT APPEARED BE ACCELERATION. IN ANY EVENT, THE DEALER SAID HE CHECKED THE BRAKES AND COULD NOT FIND ANYTHING WRONG. I WOULD SAY FROM THAT TIME UNTIL NOW I HAD ABOUT ONE OR TWO INSTANCES OF THIS LURCHING PER MONTH. I AM VERY USED TO HYBRIDS AND CURRENTLY OWN A PRIUS AS WELL, SO I KNOW THE IDIOSYNCRATIC NATURE OF THE BRAKING SYSTEM. HOWEVER, AFTER THE RECENT CASCADE OF REPORTS ON PROBLEMS WITH THE PRIUS I CALLED MY DEALER AGAIN AND TOLD THEM, YOU SHOULD KNOW THAT THE LEXUS HAS THE SAME PROBLEM, I HAVE HAD EXACTLY THE SAME PROBLEM WITH MY LEXUS HAVE THERE BEEN ANY OTHER REPORTS OF PROBLEMS. I BELIEVE I WAS TOLD NO, HOWEVER, THE WORDING OF THE ANSWER WAS GUARDED. TODAY, I HAD ANOTHER LURCHING EVENT. APPROACHING A STOP SIGN, ON A SMOOTH, DRY ROAD I LURCHED FORWARD AT APPROXIMATELY 15 MPH. IF A PEDESTRIAN WERE CROSSING THE STREET AT THE TIME I WOULD HAVE HIT THEM, CAUSING SERIOUS INJURY, HOPEFULLY NOT DEATH. THIS IS A DANGEROUS SITUATION. I CONTACTED MY LEXUS DEALER TO RELAY THIS ISSUE TODAY AND SAY WE MUST DO THE RIGHT THING. THEY DID NOT RESPOND, SO I AM MOVING FORWARD WITH THIS FORMAL COMPLAINT BEFORE MORE SERIOUS HARM IS DONE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10308335February 10, 2010
SERVICE BRAKES, HYDRAULIC
ONGOING SINCE 2008 - PROBLEM WITH BRAKES ON ROUGH OR BUMPY SURFACE. THE CAR SPEEDS UP WHEN APPLYING BREAK. THEY DO NOT CATCH IMMEDIATELY AND HARD PRESSURE IS REQUIRED. REPORTED AND CHECKED BY TO THE DEALER X3 ON 11/25/08, 5/13/09, 2/9/10 - EACH TIME WAS TOLD THE CAR IS BEHAVING NORMALLY AND NOTHING WAS WRONG. MOST SERIOUS INCIDENT - DURING LIGHT SNOW BEGINNING OF JAN 2010, I WAS APPLYING SLOW EVEN PRESSURE AS I WAS COMING TO STOP SIGN - FAMILIAR ROAD SO GOING SLOW - CAR HIT BUMP, GAINED SPEED AND ABS FAILED. SKIDDED UP A SLIGHT INCLINE THROUGH STOP SIGN ALMOST HIT A POLE. BROUGHT TO DEALERSHIP AGAIN 2/9 AND CALLED LEXUS 2/8 TO REPORT PROBLEM. TOLD NOTHING WRONG CAR NOT ON THE RECALL LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308474February 10, 2010
SERVICE BRAKES, ELECTRIC
BRAKES SLIP ON MY LEXUS 400 HYBRID SUV, 2006 MODEL. THIS OCCASIONAL SLIPPAGE HAS ALWAYS BEEN A PART OF THIS CAR SINCE I BOUGHT IT. I HAVE BROUGHT IT TO THE DEALERS ATTENTION AND THEY SAY THEY COULD NOT FIND ANYTHING WRONG. THESE INCIDENTS HAVE CONTINUED TO HAPPEN FROM 2006 PURCHASE DATE UNTIL THE PRESENT, 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307716February 9, 2010
SERVICE BRAKES, ELECTRIC
I OWN 2 2006 LEXUS RX 400 H HYBRID SUV'S. FROM THE FIRST WEEK I COMPLAINED THAT THE BRAKES WOULD NOT ALWAYS ENGAGE WHEN YOU DEPRESSED THE BRAKE PEDAL. THE CAR WOULD LURCH FORWARD WHEN THE BRAKES DID NOT ENGAGE FOR 1 OR 2 SECONDS. THE LEXUS DEALER HAS DISMISSED MY COMPLAINT EACH TIME. NOW THERE APPEARS TO BE A VOLUNTARY RECALL OF TOYOTA HYBRIDS AND ONE LINE OF LEXUS HYBRIDS WITH THE IDENTICAL PROBLEM. BUT THE PROBLEM IS NOT JUST WITH THEIR NEW S50 LEXUS HYBRID. IT HAS EXISTED AT LEAST AS FAR BACK AS 2006 WITH MY CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307772February 9, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2007 LEXUS RX400H THAT I PURCHASED NEW IN DECEMBER 2006. EVER SINCE FIRST TAKING OWNERSHIP, I HAVE NOTICED AT SPEEDS LESS THAN ABOUT 25 MPH THAT THE REGENERATIVE BRAKING SOMETIMES RELEASES THE BRAKES WITHOUT WARNING AND THE HYDRAULIC BRAKES DO NOT IMMEDIATELY ENGAGE TO TAKE UP THE DESIRED BRAKING FUNCTION. THE RESULTING FEELING IS ONE OF LOST BRAKE CONTROL AND A SLIGHT SURGE FORWARD BY THE VEHICLE. I FIRST REPORTED THIS TO THE DEALER AT THE 10,000 MILE SERVICE CHECK (09-18-2007) AND WAS TOLD THAT THE BRAKING SYSTEM WAS PERFORMING NORMALLY. "CANNOT VERIFY CUSTOMER CONCERN." I HAVE SEVERAL TIMES SINCE ASKED THE LEXUS DEALER ABOUT THIS PROBLEM THAT I CONTINUE TO EXPERIENCE, AND EACH TIME HAVE BEEN TOLD THAT MY BRAKE SYSTEM IS OPERATING NORMALLY. THE DEALER HAS SAID THAT IT MUST BE THAT I'M NOT USED TO THE REGENERATIVE BRAKING SYSTEM ACTION, DESPITE THE FACT THAT I'VE NOW DRIVEN THE CAR OVER 55,000 MILES. I'VE ALSO BEEN TOLD BY THE DEALER THAT THEY'VE HAD NO OTHER COMPLAINTS OF THIS TYPE WITH MY MODEL VEHICLE. I'VE KNOWN ALL ALONG THAT I WASN'T IMAGING THIS PROBLEM AND AFTER ALL THE PUBLICITY REGARDING THE PRIUS BRAKE AND ACCELERATOR PROBLEMS I REALIZE THAT TOYOTA / LEXUS HAS BEEN IGNORING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307989February 9, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
RE: LEXUS RX400H NOT ON ANY RECALL LIST BY TOYOTA. HAVE HAD MULTIPLE INCIDENTS OF BRAKING/ACCELERATION PROBLEMS. TOYOTA WON'T DO ANYTHING EXCEPT SAY BRING IT IN FOR A TEST DRIVE. IT HAS ALREADY BEEN TEST DRIVEN SEVERAL TIMES AND THE PROBLEM DOES NOT DUPLICATE. IT IS RARE, BUT IT IS DANGEROUS. TOYOTA JUST SHRUGS IT OFF. I KNOW WHAT THE CAR DOES, I'VE DRIVEN IT FOR NEARLY 3 YRS WITH APPROX. 12 INCIDENTS OF THE PROBLEM. CAN YOU HELP? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308169February 9, 2010
VEHICLE SPEED CONTROL
RAPID ACCELERATION AS I RELEASED THE GAS PEDAL AS I PARKED MY CAR - TOOK OUT A 6 FOOT BUSH. I WAS INTERVIEWED ON 10NEWS SAN DIEGO CONCERNING THIS INCIDENT I TOOK THE AUTO TO MY LEXUS DEALER/A DIAGNOSTIC AND A TEST DRIVE WERE DONE AND EVERYTHING CHECKED OUT NEGATIVE. THE DEALER TOLD ME THEY COULD NOT DO ANYTHING TO HELP ME SINCE THE DIAGNOSTICS WERE NEGATIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307472February 8, 2010
SERVICE BRAKES, ELECTRIC
MY LEXUS RX400 H HYBRID VEHICLE IS EXPERIECING SMILAR PROBLEM REGARDING THE BREAK LIKE TOYOTA PRIUS . WHEN BUMPY , DOWN HILL AND ICE ROAD, THE BRAKE WILL EXPERIENCE TEMPORARY DISABLE AND THE CAR WILL MOVE FORWARD.WHEN BRAKING ON UNEVEN OR SLIPPERY SURFACES, THE BRAKING SYSTEM GETS CONFUSED AND BRAKING POWER IS LOST MOMENTARILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307520February 8, 2010
ELECTRONIC STABILITY CONTROL (ESC)
I LIVE IN ALDIE, VA AND HAVE A NEW LEXUS 2010 RX 450H HYBRID. I HAD AN ACCIDENT ON 01/30/2010 AROUND 11AM. WHAT HAPPENED WAS... I WAS DRIVING AROUND 5 TO 10 MILES SPEED AND TURNED THE VEHICLE TO 90 DEGREES SLOWLY TO GO TO THE SCHOOL. BUT THE VEHICLE WENT 45 DEGREES AND HIT A WOODEN STOP SIGN. I WAS REALLY DRIVING SLOW. I APPLIED THE BRAKE, BUT THE CAR SUDDENLY PICKED SOME SPEED AND HIT THE STOP SIGN. ITS UNUSUAL. THERE MAY BE SOME DEFECT IN THE BRAKES/GAS PEDALS OR WITH THE ABS SYSTEM OR THE ELECTRONICS AROUND IT. I CALLED LEXUS CUSTOMER SERVICE AND FILED A COMPLAINT ABOUT THE VEHICLE. THEY ARE SENDING IT TO THE LEGAL DEPARTMENT. THE ESTIMATED DAMAGE TO MY CAR WAS AROUND $5,550 AND THE CAR IS CURRENTLY AT THE AUTOBODY SHOP FOR REPAIR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10307632February 8, 2010
UNKNOWN OR OTHER
THERE IS A COATING INSIDE THE CONDENSER THAT FLAKES OFF AND BLOWS INTO THE CABIN OF THE VEHICLE. IT IS LIKE SAND. I AM TOLD IT IS ALUMINUM HYDROXIDE. MY WIFE AND I WERE TOLD IT WAS SAFE AND WE COULD TAKE OUR TRIP. DURING THE TRIP WE BREATHED IN THIS STUFF FLYING IN THE CAR. WE ENDED UP WITH SINUS INFECTIONS. IT IS TROUBLING THAT IT WAS BLOWN OFF AS NO BIG DEAL. THE PART WAS REPLACED, BUT I WORRY THAT OTHER PEOPLE MIGHT END UP WITH THE SAME PROBLEM. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307652February 8, 2010
SERVICE BRAKES, ELECTRIC
I WENT TO THE DEALERSHIP LAST MORNING OF FEB 3 2010 FOR MY REGULAR SERIVICE. I DIDN'T KNOW YET THAT TIME ABOUT THE STORY BEHIND THE BREAK TIME LAG OF PRIUS. BECAUSE THAT DAY I TOLD LEXUS TO TAKE A LOOK ON MY BRAKE AS I AM HAVING THE SAME PROBLEM AS THE PRIUS. MY CAR IS A RX400H 2006 MODEL. NOT ONLY I'M HAVING THE SAME PROBLEM DURING SLOW MOVEMENT(APPROACHING THE TRAFFIC LIGHT) BUT EVEN ON A HIGH SPEED(60-65). I COMPALAIN THE PROBLEM TO LEXUS 3 YEARS AGO AND THEY DID SOME ADJUSTMENT(I DON'Y KNOW WHAT EXACTLY IS) BUT STILL I ALWAYS HAVE THAT PROBLEM AT LEAST ONCE OR TWICE A MONTH. MYWIFE IS THE ONE WHO DRIVES THAT CAR A LOT, AND SHE TOLD ME THAT SHE NEVER HAVE THAT EPISODE ON A HIGH SPEED, BUT SHE SAID SHE ALWAYS HAVE THAT ON A 50MPH SPEED ON A LOCAL STRRET, WHICH IS EVEN WORST, AS THE CAR IN FRONT OF YOU ARE VERY CLOSE. ACTUALY LAST FEB 3 2010 THE LEXUS GAVE ME A LOANER CAR FOR THAT DAY AND IT IS A HS HYBRID CAR(450 MILES) AND IT'S ALMOST NEW, AND I WAS SURPRISED THAT IT HAS THE SAME PROBLEM WHEN I'M APPROACHING THE TRAFFIC LIGHT. SO I TOLD MYSELF, IS THIS NORMAL TO A HYBRID? MY RX400H IS NOW 4 YEARS AND I CANNOT REMEMBER I'M HAVING THAT PROBLEM ON IT'S 1ST YEAR. I BELIEVE THE SLOW SPEED WAS STARTED A MONTH AGO.(MID JAN 2010) AND THE HIGH SPEED IS PROBABLY 3 YEARS NOW. THIS MESSAGE IS NOT A COMPLAIN, BUT RATHER THEM(TOYOTA) TO INVESTIGATE IF EVERYTHING IS STILL NORMAL. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307676February 8, 2010
SERVICE BRAKES, ELECTRIC, STEERING
LEXUS HYBRID SUV 2010 RX450H. CAR WAS IN SNOW SETTING AND WHEN I TRIED TO BRAKE ON A LIGHT SNOW SURFACE, THERE WAS NO RESPONSE FROM THE BRAKES AND I ALSO WAS UNABLE TO STEER. I CONTINUED FORWARD UNTIL I REACHED CLEAR PAVEMENT AND WAS THEN ABLE TO BRAKE. THIS HAPPENED 3 TIMES TODAY UNDER THE SAME CONDITIONS. LUCKILY NO CARS WERE COMING OR I WOULD HAVE BEEN HIT BROADSIDE ON A BUSY STREET. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307151February 7, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2007 LEXUS 400H HYBRID. I WAS COMING UP BEHIND A CAR COMING OFF THE INTERSTATE. THE CAR AHEAD OF ME SLAMMED ON THEIR BRAKES. I SLAMMED ON MY BRAKES. THE BRAKES WORKED AT FIRST THEN THEY LET UP AND THEN KICKED IN AGAIN, BUT THAT DELAY IN BETWEEN CAUSED A LUNGE INTO THE CAR AHEAD OF ME CAUSING AN ACCIDENT. I HAVE BEEN COMPLAINING TO LEXUS ABOUT THIS ISSUE FOR A YEAR. THEY SAY MY BRAKES ARE FINE, BUT NOW THAT I SEE ALL OF THESE RECALLS I REALIZE THEY MAY BE TRYING TO COVER UP THE ISSUES WITH THEIR HYBRID BRAKES. I THINK THAT ALL OF THEIR HYBRID BRAKE SYSTEMS NEED TO BE EXAMINED FOR THIS DELAY BETWEEN THE TWO BRAKE SYSTEMS. *TW
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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