Jeep Liberty Complaints

8,882 consumer complaints on file.

#10197103July 21, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
I OWN A 2006 JEEP LIBERTY. I HAVE TWO ISSUES. FIRST ONE IS THE REAR BRAKES. I REPLACED MY BRAKE PADS AT 34000 MILES TO FIND MY REAR OUTER BRAKE CALIPERS WERE NOT MAKING CONTACT WITH THE ROTOR ON EITHER WHEEL. THE SVC MGR AT GRINDSTAFF OF ELIZABETHTON, TN TOLD ME MY ROTORS WERE WARPED. THERE IS NO WAY THIS SHOULD HAPPEN AT 34000 MILES. I DRIVE 95% FOUR LANE HIGHWAY MILES TO WORK - NO RED LIGHTS AT ALL. YOU CAN SEE BY LOOKING AT THE ROTORS THE OUTER BRAKE PADS HAVE NEVER MADE CONTACT WITH THE ROTORS. WHEN THE OTHER SIX PADS WERE REPLACED THE OUTER REAR BRAKE PADS WERE NOT WORN ONE BIT AND THE OUTER BRAKE CONTACT SURFACE OF THE ROTOR IS NOT WORN AT ALL. THE SECOND ISSUE IS THE BRAKE ACTUATOR SOLENOID. MY JEEP WILL NOT COME OUT OF PARK WHEN IT GETS EXTREMELY HOT INSIDE THE VEHICLE WITHOUT RUNNING THE A/C ABOUT 10 MINS. TO COOL THE BRAKE ACTUATOR ASSEMBLY OFF A LITTLE. IT STICKS IN PARK AND WILL NOT COME OUT. THE SAME DEALER TOLD ME THEY WOULD NOT FIX IT BECAUSE IT'S AN INTERMITTENT PROBLEM EVEN WITH IT STILL UNDER WARRANTY (REPORTED AT 33000 MILES). THE SERVICE MGR AT GRINDSTAFF IN ELIZABETHTON, TN SAID THEY WOULD NOT REPLACE THE DEFECTIVE PARTS BECAUSE IT WAS ONLY AN INTERMITTENT PROBLEM. I AM VERY DISSATISFIED WITH THE RELIABILITY OF THIS VEHICLE. BOTH PROBLEMS I HAVE ARE SAFETY ISSUES, FACTORY DESIGN ISSUES AND DEALER WARRANTY COMPLIANCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197106July 21, 2007
SEATS
WATER STAINS ON THE SEATS. DEALERSHIP HAS HAD THE VEHICLE 4 TIMES. THE LAST TIME THEY HAD THE SEATS STEAM CLEANED AND RUINED THE FABRIC. WATER STAINS ARE STILL APPEARING ON THE SEATS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197073July 20, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER/COMPRESSOR WAS FALLING, CAUSING THE SERPENTINE BELT TO BURN, AND ALSO NOT ALLOW THE ALTERNATOR TO RECHARGE THE BATTERY. FINALLY, THE A/C UNIT COMPLETELY SEIZED. AND THE CAR WAS IMMOBILIZED. THE DEALER HAD BEEN ALMOST EXCLUSIVELY BEEN DOING OIL CHANGES AND 23 POINT INSPECTIONS SINCE BUYING THE VEHICLE. THEY SOMEHOW CONVENIENTLY MISSED THIS ONE WHICH COULD HAVE CAUSED A FIRE. IN ANY EVENT, A VEHICLE LESS THAN 5 YEARS OLD SHOULD NOT BE A FIRE HAZARD NOR LOSE IT'S AC TO SEIZING! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196825July 19, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM, AIR BAGS
MY 2005 JEEP LIBERTY WAS INVOLVED IN A ROLLOVER ACCIDENT WITH 4 FATALITIES ON 9 JUNE 07. THE INCIDENT TOOK PLACE AT HIGHWAY SPEED ON AN INTERSTATE HIGHWAY WITH NO OTHER VEHICLES INVOLVED. THE DRIVER AND ONE PASSENGER SURVIVED THE ACCIDENT WITH MULTIPLE INJURIES. THE FOUR PASSENGERS IN THE BACK SEAT OF THE LIBERTY WERE NOT WEARING SEAT BELTS AND WERE EJECTED FROM THE VEHICLE DURING THE ROLLOVER EVENT. THE DRIVER FELT THAT SHE HAD NO CONTROL OF THE STEERING JUST PRIOR TO THE ROLLOVER OF THE VEHICLE. THE INCIDENT IS CURRENTLY UNDER INVESTIGATION. *TR THE CONSUMER ALSO STATED THE AIR BAG DID NOT DEPLOY. THE CONSUMER STATED THE WAS A NAIL IN THE TIRE THAT COULD HAVE CAUSED LOW TIRE PRESSURE, CONTRIBUTING TO THE LOSS OF CONTROL OF THE VEHICLE WHICH MAY HAVE RESULTED IN FAILURE OF THE UPPER BALL JOINTS. A RECALL WAS PERFORMED ON THE LOWER BALL JOINTS IN MAY 2007. UPDATED
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
4
#10196731July 18, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT HIS BRAKE LIGHTS STOPPED WORKING. A PRIVATE MECHANIC INSPECTED THE VEHICLE AND FOUND EVERYTHING TO BE WORKING EXCEPT THE LIGHTS. THE MECHANIC ALSO REPLACED THE BRAKE PEDAL SWITCH. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 46,000 AND FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196586July 17, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. IN JANUARY OF 2007, THE CONTACT RECEIVED RECALL NOTICE # 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE DEALER PLACED HER NAME ON THE WAITING LIST FOR THE REPAIR AND STATED THAT THE WAIT TIME WOULD BE SIGNIFICANT BECAUSE THEY WERE ONLY RECEIVING A FEW PARTS PER WEEK. AS OF JULY 17, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THERE HAVE BEEN NO FAILURES TO DATE. THE CURRENT MILEAGE IS 69,779 AND THE FAILURE MILEAGE WAS INAPPLICABLE. UPDATED 09/05/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196604July 17, 2007
FUEL SYSTEM, DIESEL
AIR LEAK IN FUEL SYSTEM. REQUIRES REGULAR PURGING. COULD LEAD TO AN UNSAFE BREAKDOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196647July 17, 2007
SEATS
I DON'T HAVE A SAFETY COMPLAINT. THIS IS ABOUT WATER STAINS ON THE SEATS. I OWN A 2007 JEEP LIBERTY AND I HAVE SPOKE WITH THE COMPANY AND THE DEALER, AND NOW I HAVE NOTIFIED THE BETTER BUSINESS BUREAU AND THE ATTORNEY GENERAL'S OFFICE. THE WATER STAINS ON THE SEATS HAVE BROUGHT DOWN THE VALUE OF THE CAR. I WAS TOLD HOW TO CLEAN THEM, AND EVEN HAD A DEALER CLEAN THEM FOR ME. AND NOW THEY ARE WORSE THEN EVER. I HAVE BEEN TOLD THAT THIS IS NOT A MANUFACTURER'S DEFECT, BUT THAT CANNOT BE AT ALL TRUE. THE CAR IS 4 MONTHS OLD, AND ON THE INSIDE LOOKS 10 YEARS OLD. WATER DOES NOT STAIN OR RATHER NEVER IN ANY OF MY OTHER CARS. IT DOES NOT TAKE A GENIUS TO FIGURE THIS OUT. THE COMPANY IS IN MAJOR DENIAL ABOUT THIS. I HAVE DONE RESEARCH ON OTHER WEBSITES AND HAVE DISCOVERED NUMEROUS LETTERS ABOUT THIS SAME PROBLEM. SO, IF THIS IS NOT A DEFECT, THEN WHAT IS IT? A FLUKE? I HARDLY THINK SO. THE COMPANY NEEDS TO STAND BY THE WARRANTY AND FIX THIS PROBLEM FOR THEIR CUSTOMERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196408July 15, 2007
FUEL SYSTEM, DIESEL
DIESEL FUEL LEAKED OUT FROM AROUND THE ELECTRICAL PINS OF THE FUEL HEATER. THE FAILURE WAS NOTICED AS WETNESS AROUND THE CONNECTOR DURING A ROUTINE CHANGING OF THE FUEL FILTER. DISCONNECTING THE HEATER CONNECTOR FROM THE FUEL FILTER HEAD ALLOWED SEVERAL DROPS OF FUEL TO ESCAPE. THE FUEL FILTER HEAD WAS REPLACED BY THE DEALER UNDER THE VEHICLE WARRANTY AND IS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196289July 13, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE BLOWER MOTOR CONNECTOR FAILED INTERMITTENTLY. ONCE HE REMOVED THE PLUG FROM THE BLOWER MOTOR, HE FOUND THAT THE MOTOR WAS CORRODED AND SUSTAINED HEAT DAMAGE. THE CABLES HAVE ALL BEEN BURNED. THE CURRENT AND FAILURE MILEAGES WERE 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196283July 13, 2007
FUEL SYSTEM, OTHER:DELIVERY
THE FUEL FILTER HEAD IS LEAKING DIESEL THROUGH THE HEATER PLUG. FOR MORE INFORMATION GOTO: HTTP://WWW.LOSTKJS.COM/FORUM/PHPBB2/VIEWTOPIC.PHP?T=21971
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196294July 13, 2007
FUEL SYSTEM, DIESEL, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
2005 JEEP LIBERTY CRD DIESEL ENGINE STARTED RUNNING SPORADICALLY. SMELL OF BURNING PLASTIC AND DIESEL WAS PRESENT INSIDE VEHICLE. PULLED OVER AND OPENED HOOD, TO FIND BOILING DIESEL STEAM COMING FROM HEATER ELECTRICAL PORT ON FUEL HEAD. PLUG WAS DISCOLORED WITH HEAT. DROVE HOME, ORDERED NEW FUEL HEAD AND REPLACED WITH NEW OEM PART. 2 MONTHS LATER, THE ENGINE STARTED STUMBLING WHILE DRIVING ON THE HIGHWAY AND DIED ON HIGHWAY. COASTED TO SIDE OF ROAD, MANAGED TO EVENTUALLY RESTART, AND MADE IT HOME. OPENED HOOD AND FOUND LEAKING FUEL HEAD, FROM HEATER SOCKET, DIESEL FUEL DRAINING FROM PLUG PORT AT RATE OF ABOUT AN OZ PER MINUTE. ELECTRICAL PLUG WAS BURNED UP, PINS ELECTRICAL PIN ON INSIDE OF FUEL HEATER PORT DESTROYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196046July 11, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 55 MPH, THE LIGHTS ON THE DASHBOARD ILLUMINATED AND A BELL RANG. THE VEHICLE SHUT OFF, BUT WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE ENGINE LOCKED AND AGREED THAT THIS IS UNUSUAL AT 94,000 MILES. THE VEHICLE WAS WELL MAINTAINED. CHRYSLER STATED THAT THEY WERE UNABLE TO ASSIST HIM SINCE THE WARRANTY EXPIRED. THE CURRENT AND FAILURE MILEAGES WERE 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196116July 11, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE # 07V089000 (ELECTRICAL SYSTEM) ON JUNE 7, 2007. SHE SPOKE WITH THE DEALER WHO STATED THAT THEY WILL NOT HOLD THE PART FOR HER, HOWEVER, SHE FELT THAT THEY SHOULD. NO FAILURES HAVE OCCURRED AT THIS TIME. THE CURRENT MILEAGE IS 7,000 AND THE FAILURE MILEAGE WAS INAPPLICABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196133July 11, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT HE WOULD LOSE CONTROL OF THE STEERING. THE FAILURE OCCURRED INTERMITTENTLY. BEFORE A RECALL WAS ISSUED, THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO FIND ANY FAILURES. THE CONTACT STATED THAT THE RECALL PERTAINED TO FAULTY BALL JOINTS. THE CABLE FAILED ON THE VEHICLE. HE OFFERED TO SELL THE VEHICLE BACK TO CHRYSLER AND WAS REJECTED. THE PURCHASE DATE, POWERTRAIN, AND RECALL # WERE UNKNOWN. THE CURRENT MILEAGE IS 2,072 AND FAILURE MILEAGE WAS 80.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195951July 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 15 MPH, THE DRIVER SIDE FRONT TIRE BLEW OUT. THE CONTACT THEN HEARD A NOISE AND THE VEHICLE DROPPED DOWN. THE VEHICLE WAS TOWED TO A CHRYSLER DEALER AND DIAGNOSED AS NEEDING THE LOWER BALL JOINTS REPLACED. THE CONTACT STATED THAT THE LOWER BALL JOINTS WERE REPLACED IN 2003. THE VEHICLE HAS BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195971July 10, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT HAD BEEN ATTEMPTING TO SCHEDULE AN APPOINTMENT TO HAVE HIS VEHICLE SERVICED FOR NHTSA RECALL # 07V089000 (ELECTRICAL SYSTEM). THE DEALER AND MANUFACTURER STATED THAT NO PARTS WERE AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE CURRENT AND FAILURE MILEAGES WERE 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195604July 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE # 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) AND HAS BEEN ON A WAITING LIST SINCE FEBRUARY OF 2007. SHE RECEIVED RECALL NOTICE # 07V089000 (ELECTRICAL SYSTEM) IN JUNE OF 2007. THE DEALER STATED THAT THERE IS NO ESTIMATED TIME OF WHEN THE PART WILL BECOME AVAILABLE. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES AT THIS TIME. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE IS 32,000 AND FAILURE MILEAGE WAS INAPPLICABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195657July 9, 2007
STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT HER HAND WAS ACCIDENTALLY CLOSED IN THE DRIVER SIDE DOOR AND A HALF INCH OF HER FINGER WAS AMPUTATED. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10195677July 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE # 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE DEALER WAS UNABLE TO REPAIR THE VEHICLE DUE TO THE LACK OF REPLACEMENT PARTS. THE CONTACT IS ON A LONG WAITING LIST. THERE ARE NO OTHER LOCAL DEALERS. NO FAILURES HAVE OCCURRED AT THIS TIME. THE CURRENT MILEAGE IS 20,000 AND FAILURE MILEAGE WAS INAPPLICABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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