Jeep Liberty Complaints

8,882 consumer complaints on file.

#10198796August 7, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED RECALL NOTICE 7 MONTHS AGO;CONTACTED DEALER TO MAKE REPAIRS AND HAVE NOT HEARD FROM THEM SINCE; CALLED SEVERAL TIMES ONLY TO BE TOLD THE REPLACEMENT PARTS HAD NOT YET ARRIVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198727August 7, 2007
SUSPENSION, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. ON THE THIRD DAY AFTER THE VEHICLE WAS PURCHASED, THE VEHICLE BEGAN TO VIBRATE WHILE DRIVING 40 MPH. THE VEHICLE WAS TAKEN TO TWO DEALERS AND THEY STATED THAT THE VEHICLE WAS OPERATING NORMALLY. HOWEVER, THE VIBRATIONS CONTINUE TO OCCUR. THE CONTACT RECEIVED RECALL NOTICE NUMBER 07V089000 (ELECTRICAL SYSTEM) ON AUGUST 3, 2007. THE DEALER INFORMED HIM THAT THERE IS A THREE WEEK WAITING PERIOD AND WILL CALL HIM TO SCHEDULE AN APPOINTMENT. THE DEALER ALSO STATED THAT IF THE VEHICLE HAPPENS TO OVERHEAT, THE CONTACT SHOULD STOP, TURN THE VEHICLE OFF, AND LET IT COOL DOWN. THE CURRENT MILEAGE WAS 8,000 AND FAILURE MILEAGE WAS 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198744August 7, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. HE STATED THAT HIS DAUGHTER'S VEHICLE WAS INCLUDED AS PART OF A RECALL (NHTSA CAMPAIGN #03V460000) FOR THE LOWER BALL JOINT. THE VEHICLE HAS BEEN REPAIRED TWICE. THE CONTACT FELT THAT THE UPPER BALL JOINT WAS DAMAGED DUE TO A TORN RUBBER PAD. THE MECHANIC STATED THAT THE BRAKES ON THE VEHICLE WERE INAPPROPRIATE BASED ON THE WEIGHT OF THE VEHICLE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198632August 6, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE ENGINE FAILED WITHOUT WARNING ON THREE DIFFERENT OCCASIONS. THE FAILURE OCCURRED WHILE DRIVING 20 MPH AND ALMOST CAUSED HIM TO CRASH. THE VEHICLE WAS INSPECTED BY A JEEP DEALER TWICE AND STATED THAT THE SENSOR FOR THE BOOST WAS THE CAUSE OF FAILURE. THE DEALER STATED THAT THEY CLEANED THE SENSOR. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 28,000 AND FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198654August 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) IN SEPTEMBER OF 2006. HE STATED THAT THE NOISE COMING FROM THE FAILURE CAUSED DISTRESS TO HIS FAMILY, WHICH ESCALATED INTO ARGUMENTS. HE FURTHER STATED THAT THE NOISE LEVEL OF THE BALL JOINTS WAS UNBEARABLE. HE NOTIFIED A LOCAL AND NATIONAL JEEP DEALER, BUT THEY HAVE NOT RESPONDED TO ANY OF HIS CALLS. THE RECALL WAS NEVER REPAIRED DUE TO THE UNAVAILABILITY OF PARTS. THE LENGTHY WAITING LIST PLACED HIM THREE MONTHS BEHIND FROM HIS ORIGINAL APPOINTMENT DATE. THE VEHICLE HAS SINCE BEEN SOLD. THE FAILURE SPEED WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198658August 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE CONCERNING THE LOWER BALL JOINTS. THE DEALER STATED THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198665August 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 60 MPH THE RIGHT SIDE OF THE VEHICLE DROPPED AND THERE WAS A BLOW OUT ON THE TIRE. THE CONTACT FELT THAT THE FRONT LOWER BALL JOINT CAUSED THE FAILURE. THERE IS A RECALL FOR THE FRONT LOWER BALL JOINT (NHTSA CAMPAIGN ID #06V288000). THE CONTACT STATED THAT THE MANUFACTURER WANTED TO CHARGE TO REPAIR THE TIRE AND THE WHEEL. HE FELT THE FRONT LOWER BALL JOINT CAUSED THE DAMAGE. THE CURRENT AND FAILURE MILEAGES WERE 90,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10198666August 6, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE FRONT LOWER BALL JOINTS (NHTSA CAMPAIGN #06V288000). SHE ATTEMPTED TO MAKE AN APPOINTMENT WITH THE DEALER HOWEVER; THEY STATED THAT THE PART WAS UNAVAILABLE. THEY DID NOT KNOW WHEN THEY WOULD RECEIVE THE PART. AS OF AUGUST 6, 2007, THE DEALER HAS NOT REPAIRED THE VEHICLE AND THE WAIT TIME HAS BEEN APPROXIMATELY SEVEN MONTHS. THERE HAD BEEN FO FAILURE TO DATE. THE CURRENT MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198505August 4, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
RECEIVED SAFETY RECALL C36 NOTICE ONE YEAR AGO, BUT DEALERSHIP STILL HAS NOT SCHEDULED ME FOR AN APPOINTMENT. I HAVE MADE TWO APPOINTMENTS WITH THEM BUT THE DEALERSHIP HAS CANCELLED BOTH, THEY CLAIM THAT THEY DO NOT HAVE THE PARTS FROM THE MANUFACTURER. NOW I HAVE RECEIVED SAFETY RECALL NOTICE F23. I WANT THESE TAKEN CARE OF AS SOON AS REASONABLY POSSIBLE, BUT THE DEALERSHIP IS UNRESPONSIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198360August 3, 2007
TIRES, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DRIVING 55-60 MPH, THE VEHICLE PULLED TO THE RIGHT AND THE STEERING WHEEL VIBRATED. THE CONTACT ALSO HEARD A HUMMING NOISE COMING FROM THE FRONT TIRES. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CONTACT FELT THAT THE HUMMING NOISE WAS DUE TO EXCESSIVE WEAR CAUSED BY THE LOWER BALL JOINTS. THE CONTACT RECEIVED RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) ON AUGUST 2, 2007. HE FEELS THAT THE TIRES SHOULD BE REPLACED AS PART OF THE RECALL. AS OF AUGUST 3, 2007, THE BALL JOINTS HAVE NOT BEEN REPLACED. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 60,000. THE CONSUMER STATED THE LOWER BALL JOINT HAS BEEN REPAIRED AND THE CUPPED TIRES WERE THEN ROTATED TO THE REAR OF THE VEHICLE AND THE CONSUMER STATED THERE IS STILL A LOOSE FEELING IN THE REAR OF THE VEHICLE. UPDATED 08/22/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198380August 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED HIS FIRST RECALL NOTICE (NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT)) IN MARCH OF 2007. HE CALLED THE MANUFACTURER AND WAS PLACED ON A WAITING LIST. IN AUGUST OF 2007, HE RECEIVED A SECOND RECALL NOTICE. HE BELIEVES THIS IS A SAFETY RISK BECAUSE HIS LOWER BALL JOINTS HAVE NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 10,000 AND FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198403August 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. HE STATED THAT HE RECEIVED A RECALL NOTICE (NHTSA CAMPAIGN # 03V460000) FOR THE LOWER BALL JOINTS IN DECEMBER OF 2006. HE SPOKE TO THE DEALER IN FEBRUARY OF 2007 AND THEY STATED IT WOULD TAKE APPROXIMATELY TWO MONTHS BEFORE THEY WOULD RECEIVE THE PART. AS OF AUGUST 3, 2007, THE DEALER HAS NOT REPAIRED THE VEHICLE. THE CURRENT MILEAGE WAS 63,000. THERE HAD BEEN NO FAILURE TO DATE. UPDATED 12-12-07. *KB UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198429August 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL. THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CURRENT MILEAGE WAS 53,536 MILES. THE CONTACT HEARD A GRINDING NOISE AND OBSERVED AN OIL-BASED ODOR. THE VEHICLE WAS INCLUDED IN RECALL CAMPAIGN NO'S 03V460000 AND 06V288000. DURING A SCHEDULED APPOINTMENT, THE DEALER STATED THAT THE BALL JOINTS WERE NOT AVAILABLE. THE CALL WAS DISCONNECTED BEFORE GETTING VIN AND OTHER VEHICLE-BASIC INFORMATION. THE FAILURE MILEAGE WAS 50,000 MILES. BK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198448August 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. SHE STATED THAT SHE WOULD OCCASIONALLY HEAR A GRINDING NOISE IN THE FRONT OF THE VEHICLE. THERE WAS A RECALL FOR THE FRONT LOWER BALL JOINTS (NHTSA CAMPAIGN # 06V288000) HOWEVER; THE DEALER STATED THAT THE PARTS WERE ON BACKORDER. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198457August 3, 2007
UNKNOWN OR OTHER
I HAVE ATTEMPTED 3 TIMES TO GET MY RECALL TAKEN CARE OF ON MY 2004 JEEP LIBERTY. EACH TIME SOMEONE HAS ASSURED ME THE PART WOULD BE ORDERED AND THEY WOULD CALL ME WHEN IT CAME IN. I HAVE NOT HEARD ANYTHING TO DATE. THIS HAS OCCURRED SINCE PRIOR TO ME RECEIVING THE FIRST RECALL IN THE MAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198264August 2, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
JEEP LIBERTY 2002 MODEL SUBJECT TO RECALL FOR LOWER BALL JOINT FAILURE, RECALL #F23. LOWER BALL JOINTS REPLACED BY DEALER, FOUND UPPER BALL JOINTS ALSO WORN OUT. THIS PROBLEM IS SIMILAR TO THE CAUSE OF THE LOWER BALL JOINT FAILURE - SEAL FAILURE WITH ATTENDANT LUBRICATION FAILURE AND CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198295August 2, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS 2004 JEEP LIBERTY. SHE RECEIVED A SAFETY RECALL NOTICE FOR THE SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT (NHTSA CAMPAIGN #06V288000) IN DECEMBER OF 2006 AND ANOTHER ONE ON AUGUST 1, 2007. AS OF AUGUST 2, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 5,850.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198298August 2, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE DEALER STATED THAT THE FRONT LOWER BALL JOINTS COULD DAMAGE THE FRONT SUSPENSION AND CAUSE A LOSS OF STEERING. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 66,139.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198290August 2, 2007
SUSPENSION
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. WHILE DECELERATING FROM 33 MPH, THE CONTACT TURNED THE STEERING WHEEL TO THE LEFT AND IT LOCKED UP. THE FAILURE CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT WAS INJURED AS WELL AS THE DRIVER AND PASSENGER IN THE OTHER VEHICLE. THE VEHICLE WAS DESTROYED. ON NOVEMBER 4, 2003, THE CONTACT RECEIVED RECALL NOTICE NUMBER 03V460000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). HE STRONGLY BELIEVES THAT THE CRASH WAS DUE TO THE RECALL. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 30,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10198150August 1, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY JEEP DEALER IN MACOMB, IL, CROSS JEEP, WAS UNABLE TO REMEDY SAFETY RECALL F23 - LOWER BALL JOINTS WITHIN A REASONABLE AMOUNT OF TIME. I HAVE WAITED ALMOST 5 MONTHS FOR CROSS JEEP TO REPLACE THE LOWER BALL JOINTS ON MY 2005 JEEP LIBERTY AND HAVE ATTEMPTED NO LESS THAN 4 FOLLOW UPS WITHOUT ANY SUCCESS. I HAVE BEEN PROMISED RETURN PHONE CALLS ABOUT THE STATUS OF MY VEHICLE BEING FIXED, AND I HAVE YET TO RECEIVE ONE OF THESE RETURN PHONE CALLS FROM THE DEALERSHIP. I JUST GOT OFF THE PHONE WITH CAVANAUGH JEEP IN MONMOUTH, IL, AND I ALREADY HAVE AN APPOINTMENT FOR NEXT TUESDAY TO HAVE THE RECALL FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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