Jeep Liberty Complaints

8,882 consumer complaints on file.

#10198174August 1, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
I HAVE A 2003 JEEP LIBERTY WITH 87,000 MILES ON IT AND THE UPPER BALL JOINT ON THE DRIVER'S SIDE BROKE IN HALF TODAY WHILE I WAS SLOWLY MAKING A TURN INTO MY OFFICE. THE TOW TRUCK OPERATOR SAID THIS SHOULD NOT HAVE HAPPENED. I WAS LUCKY THAT I WAS ONLY GOING SO SLOW HOUR WHEN IT BROKE BECAUSE IF I HAD BEEN GOING FASTER, I WOULD HAVE WRECKED THE VEHICLE. MY JEEP HAS NEVER BEEN OFF-ROAD SINCE I HAVE OWNED IT. JEEP DOES CURRENTLY HAVE A RECALL IN PLACE FOR THE LOWER BALL JOINTS WHICH THEY SAY GET CORRODED AND SEPARATE FROM THE CONTROL ARM. THE UPPER BALL JOINT DID THE SAME EXACT THING BUT DOES NOT APPEAR TO BE INCLUDED IN THE RECALL. I COULD HAVE BEEN KILLED OR MAYBE EVEN INJURED SOMEONE ELSE HAD THIS HAPPENED ON THE HIGHWAY. SINCE THE RECALL IS ONLY FOR THE LOWER BALL JOINT THE DEALERSHIP WOULD NOT HELP WITH THE COST. THE DAMAGE WAS NOT JUST TO THE UPPER BALL JOINT BUT TO THE ROTOR AND THE BREAK LINE AND THE FRONT AXLE. I CALLED CHRYSLER CORPORATE SERVICES AND BASICALLY THEY TOLD ME TO POUND SALT. I ALSO SEE THAT OTHERS HAVE HAD SIMILAR EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198191August 1, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BACK IN MARCH, I RECEIVED A RECALL NOTICE FROM DAIMLER CHRYSLER REGARDING THE LOWER BALL JOINTS IN MY JEEP. STEERING CAN FAIL CAUSING A CRASH. I CALLED MY LOCAL DEALER AND WAS TOLD I WAS 80TH ON THEIR WAITING LIST. I CALLED IN MAY AND WAS TOLD THEY WOULD GET TO ME SOMETIME IN JULY!! TODAY IS AUGUST 1 AND MY RECALL IS STILL NOT FIXED. THEY BLAME THE JEEP CORP FOR NOT PROVIDING ENOUGH PARTS TO FIX ALL THE PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198203August 1, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
WE RECENTLY PURCHASED A 2007 JEEP LIBERTY SPORT. AFTER OWNING IT FOR LESS THAN A MONTH WE STARTED TO NOTICE THAT THE VEHICLE WOULD SHAKE (OR SHUDDER) WHEN MAINTAINING SPEEDS BETWEEN 35-70 MPH. THE PROBLEM SEEMED TO GET WORSE WHEN DRIVING UP HILLS. WE TOOK THE VEHICLE IN TO A LOCAL JEEP DEALERSHIP AND THE TORQUE CONVERTER WAS REPLACED. WE HAVE HAD THE VEHICLE BACK FOR APPROXIMATELY A MONTH NOW AND ARE EXPERIENCING THE SHUDDER AGAIN. WE HAVE AN APPOINTMENT WITH THE SERVICE SHOP NEXT WEEK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198227August 1, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THERE IS A RECALL FOR THE LOWER BALL JOINT (NHTSA CAMPAIGN#06V288000). THE DEALER STATED THAT THEY RECEIVED THREE PARTS PER MONTH AND WOULD BE UNABLE TO SAY HOW IT WOULD TAKE TO PERFORM RECALL WORK. THE CURRENT MILEAGE WAS 58,000. THERE HAD BEEN NO FAILURE TO DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198231August 1, 2007
ELECTRICAL SYSTEM
I RECEIVED A LETTER FROM DAIMLER CHRYSLER, ABOUT BLOWER MOTOR MAY OVERHEAT AND CAUSE AN INTERIOR FIRE UNDER CERTAIN OPERATING CONDITIONS. I WAS GO TO THE DEALER (NAPLETON CHRYSLER) FOR TO DO THAT, THEY TOLD ME THEY DON'T HAS THAT PARTS FOR TO DO THE JOB, THEY WILL CONTACT ME FOR IT, I 'M WAITING THE WHOLE MONTH AND I DON'T RECIPE NOTICE FOR IT, SINCE THE PROBLEM SHOULD HAPPEN ANYTIME, I WANT TO PRESENT THIS COMPLAINT AND PASS TO DAIMLER CHRYSLER ALL THE RESPONSIBILITY FOR THE CAR AND ALL THE INJURES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197916July 31, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. IN DECEMBER OF 2006, THE CONTACT RECEIVED RECALL NOTICE NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE DEALER STATED THAT THEY WOULD PLACE HER NAME ON A WAITING LIST BECAUSE THEY DID NOT HAVE THE PART. SHE SPOKE WITH THEM IN MARCH OF 2007 AND THE PART WAS STILL UNAVAILABLE. AS OF JULY 31, 2007, THE VEHICLE HAS YET TO BE REPAIRED. THE CONTACT FELT THAT THE WAIT TIME WAS TOO LONG. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197828July 30, 2007
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
'03 JEEP LIBERTY UPPER LEFT HAND BALL JOINT FAILED AND SEPARATED WHILE THE VEHICLE WAS IN MOTION AT LOW SPEED IN A TURN. THE UPPER CONTROL LEFT FRONT CONTROL ARM WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197834July 30, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
'03 JEEP LIBERTY - LEFT LOWER FRONT BALL JOINT FAILED AND SEPARATED WHILE THE VEHICLE WAS IN MOTION AT LOW SPEED DURING A TURN (LEFT UPPER BALL JOINT FAILED PREVIOUSLY REF. COMPLAINT CONFIRMATION #1019828). LOWER BALL JOINTS WERE REPLACED TWICE BEFORE UNDER RECALL #C36. THE SERVICE DEALER REPLACED THE BOTH THE RIGHT AND LEFT LOWER CONTROL ARM BALL JOINTS UNDER RECALL #F23, ALONG WITH THE AXLE HALF SHAFT, AXLE DRIVE SHAFT SEAL, AXLE SHAFT SEAL HOUSING, TIRE AND WHEEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197839July 30, 2007
TIRES
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE VEHICLE HAS GOODYEAR WRANGLER, SIZE P235/70R16 TIRES. WHILE DRIVING 20 MPH OR GREATER, THE CONTACT HEARD A ROARING SOUND COMING FROM THE FRONT TIRES. THE DEALER STATED THAT THERE WAS ABNORMAL WEAR ON THE FRONT TIRES. THE TIRE SHOP STATED THAT THE LOWER BALL JOINTS COULD HAVE CAUSED THE ABNORMAL WEAR. RECALL NUMBER 06V288000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) WAS REFERENCED. THE DEALER PERFORMED THE RECALL REPAIR, HOWEVER, THE CONTACT FELT THAT THE TIRES SHOULD BE REPLACED AS PART OF THE RECALL. THE DOT NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 29,000 AND FAILURE MILEAGE WAS 28,000. UPDATED 02/01/08. *LJ UPDATED 02/01/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197756July 29, 2007
FUEL SYSTEM, DIESEL, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
CAR WOULD START AND DIE OFF AFTER 1-2 MINUTES ( AS IN LACK OF FUEL). THERE HAD ALSO BEEN ELECTRONIC THROTTLE CONTROL WARNING LIGHT FLASHING OCCASIONALLY. TO RE-START, THE FUEL PRIMER (LOCATED ON FILTER HEAD) HAD TO BE PUMPED. I READ ON WWW.LOSTKJS.COM FORUM IN THE CRD SECTION THAT AIR MIGHT LEAK INTO THE FILTER HEAD, CAUSING THESE SYMPTOMS. I NOTICED THAT THE FUEL HEATER PLUG LOCATED IN THE FILTER HEAD WAS MOIST. I PULLED THE PLUG AND HEARD A AIR-SUCKING SOUND. THE PLUG CONTAINED A MALE PART OF WHAT IS OBVIOUSLY A BURNED-OUT FUEL HEATER, WHICH HAS MADE A HOLE INTO THE FILTER HEAD. A PICTURE CAN BE SEEN AT THE FOLLOWING LINK: HTTP://WWW.PANDKINDUSTRIES.COM/IMAGES/FUELHEATERBUSTED.JPG I WILL BE CONTACTING THE DEALER AND HAVING THE FILTER HEAD REPLACED. THE DESIGN IS OBVIOUSLY FAULTY; ANY AIR COLLECTING IN THE FILTER HEAD LEAVES THIS HEATING ELEMENT OUTSIDE OF THE FUEL ALLOWING IT TO OVER-HEAT. OVER-HEATING THE FUEL HEATING ELEMENT CAN FURTHER WARP/DAMAGE THE ALREADY LEAKY FILTER HEAD. FILTER ELEMENTS OBVIOUSLY WILL BURN OUT OVER TIME. APPARENTLY, THESE FUEL HEATER ELEMENTS ARE CONSTANTLY ACTIVATED. AIR IN THE SYSTEM CAN CAUSE STALLS AT DANGEROUS TIME (WHEN ACCELERATING AND HIGHWAY SPEEDS. WORSE, BURNING-OUT HEATER ELEMENTS AND FUEL LEAKS COULD LEAD TO FIRE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197693July 27, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. WHEN THE CONTACTS HUSBAND PLACED THE VEHICLE IN DRIVE AND TOUCHED THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATED AT FULL SPEED. THE CONTACTS HUSBAND STRUCK HIS WIFE, CAUSING HER TO SUSTAIN TWO BROKEN LEGS. THE VEHICLE DROVE STRAIGHT THROUGH THE GARAGE KNOCKING OUT THE BACK WALL. HE PLACED THE VEHICLE IN REVERSE AND THE ENGINE'S RPMS INCREASED. THE VEHICLE ACCELERATED BACKWARDS AND CRASHED INTO THE GARAGE. HE PLACED THE VEHICLE IN DRIVE AND THE VEHICLE ACCELERATED ONCE MORE. HE CRASHED INTO THE FENCE AGAIN AND THEN INTO AN 400-POUND MILLING MACHINE THAT WAS STORED IN THE GARAGE. THE MILLING MACHINE STOPPED THE VEHICLE ONCE AND FOR ALL. THE CONTACT SUSTAINED BRUISES ON THE LEFT LEG. THE WEATHER WAS DRY AND SUNNY AT THE TIME OF FAILURE. A POLICE REPORT WAS FILED. THE ACCELERATED SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 300. THE CONSUMER PROVIDED A NEW JERSEY POLICE REPORT AND MULTIPLE PICTURES OF THE VEHICLE AND THE DAMAGE TO THEIR PROPERTY AS A RESULT OF THE INCIDENT. UPDATED 08/27/07 *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10197605July 26, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
COOLING FAN WENT OUT WHICH CAUSED JEEP TO OVERHEAT, CAUSING ENGINE DAMAGE. I HAD TO REPLACE THE SHORT BLOCK, WATER PUMP, ENGINE FAN. I WAS TOLD THAT THIS IS THE EXACT ISSUE THAT HAS BEEN RECALLED BUT NOT FOR MY VEHICLE. THIS NEEDS TO BE LOOKED INTO MORE THOROUGHLY FOR MY JEEP'S YEAR AND MANUFACTURE DATE. THIS FIRST OCCURRED 4/23/07 AND WAS FIXED SEVERAL TIMES UNTIL 5/8/07. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198037July 24, 2007
ELECTRICAL SYSTEM
2006 JEEP LIBERTY WITH MOTOR BLOWER RECALL PROBLEMS CUSTOMER WANTS REIMBURSEMENT FOR REPAIRS**CC THE CONSUMER STATED HE RECEIVED A RECALL NOTICE FOR HIS VEHICLE PERTAINING TO THE MOTOR BLOWER. THE DEALER STATED THE RECALL WORK HAD ALREADY BEEN PERFORMED AND THERE WAS NOTHING THAT THEY COULD DO. THE CONSUMER STATED THAT HE CONTACTED CHRYSLER WHO INFORMED HIM TO GET THE VEHICLE REPAIRED AND SUPPLY THEM WITH THE INVOICE FOR REIMBURSEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197190July 23, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. THE CONTACT STATED THAT THE BRAKE PEDAL WENT DIRECTLY TO THE FLOOR WHEN HE DEPRESSED THE PEDAL. WHEN HE DEPRESSED THE BRAKE PEDAL WHILE THE VEHICLE WAS IN DRIVE, THE BRAKE PEDAL WENT TO THE FLOOR AS WELL. THE DEALER STATED THAT THIS IS A COMMON ISSUE WITH A DIESEL MOTORED VEHICLE AND HE WAS ISSUED REFERENCE NUMBER 16527339. THE CURRENT MILEAGE IS 23,470 AND FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197199July 23, 2007
STEERING
LOSS OF CONTROL OF VEHICLE ON ENTRANCE RAMP TO HIGHWAY. VEHICLE PULLED HARD TO THE LEFT, ENDED UP COMING TO A STOP FACING ON COMING TRAFFIC. DEALER COULDN'T FIND ANYTHING WRONG, COMPONENTS INVOLVED IN PREVIOUS RECALL HAD ALREADY BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197249July 23, 2007
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. ON JULY 6, 2007, THE CONTACT RECEIVED RECALL NOTICE NUMBER 07V089000 (ELECTRICAL SYSTEM). HE WAS INFORMED BY TWO LOCAL DEALERS THAT IT WOULD TAKE TWO MONTHS BEFORE THE VEHICLE COULD BE REPAIRED. THE CURRENT MILEAGE IS 8,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197253July 23, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE "EPM" WARNING INDICATOR LIGHT ILLUMINATED. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE CURRENT AND FAILURE MILEAGES WERE 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197260July 23, 2007
SEAT BELTS:FRONT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT BUCKLE CANNOT BE RELEASED WHEN IT IS LATCHED. HE HAS TO STICK A KEY OR A SIMILAR ITEM IN THE BUCKLE TO RELEASE THE SEAT BELT. HE CONTACTED THE DEALER TO REPAIR THE PART AND WAS CHARGED A FEE. AS OF JULY 23, 2007, THE SEAT BELT HAS NOT BEEN REPAIRED. NHTSA DEFECT INVESTIGATION NUMBER EA05022 WAS REFERENCED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE IS 65,000 AND FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197292July 23, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE DUE TO THE BLOWER MOTOR UNDERNEATH THE VEHICLE. THE CONTACT EXTINGUISHED THE FIRE. THE DEALER DENIED THAT THERE WAS A SAFETY DEFECT ON THE VEHICLE. THE CONTACT HAS BEEN FIGHTING WITH DAIMLER CHRYSLER FOR THE PAST THREE MONTHS CONCERNING THE DEFECT AND THEY STATED THAT HE WILL NOT BE REIMBURSED. ON JULY 23, 2007, SHE RECEIVED A SAFETY RECALL NOTICE FOR THIS FAILURE. SHE WILL CONTACT THE DEALER AND INFORM THEM OF THE NOTICE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 2,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10197138July 22, 2007
FUEL SYSTEM, DIESEL, ELECTRICAL SYSTEM:WIRING
FUEL WAS OBSERVED LEAKING THROUGH AN ELECTRICAL FITTING ON THE WATER SEPARATING FUEL FILTER. I HAVE HEARD THIS IS A COMMON ISSUE WITH THE 05/06 JEEP LIBERTY CRD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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