Jaguar I-PACE Service Bulletins

521 manufacturer communications on file.

• October 29, 2019•Document ID: 10167329

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SSM74590

  Date Added:

  November 7, 2019

  Manufacturer:

  JAGUAR

  Summary

  Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.

  Associated Products (35)

  2020 Jaguar E-PACE2020 Jaguar F-PACE2020 Jaguar F-TYPE2020 Jaguar I-PACE2020 Jaguar XE2020 Jaguar XF2020 Jaguar XJ2019 Jaguar E-PACE2019 Jaguar F-PACE2019 Jaguar F-TYPE2019 Jaguar I-PACE2019 Jaguar XE2019 Jaguar XF2019 Jaguar XJ2018 Jaguar E-PACE2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ+ 15 more
  Associated Documents

  • DownloadMC-10167329-0001.pdf↗
• October 28, 2019•Document ID: 10167344

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SFCC_OCT19_37

  Date Added:

  November 8, 2019

  Manufacturer:

  JAGUAR

  Summary

  Customer states there is no audio output from the speakers on all sources

  Associated Products (38)

  2020 Jaguar E-PACE2020 Jaguar F-PACE2020 Jaguar F-TYPE2020 Jaguar I-PACE2020 Jaguar XE2020 Jaguar XF2020 Jaguar XJ2020 Land Rover Discovery2020 Land Rover Discovery Sport2020 Land Rover Range Rover2020 Land Rover Range Rover Evoque2020 Land Rover Range Rover Sport2020 Land Rover Range Rover Velar2019 Jaguar E-PACE2019 Jaguar F-PACE2019 Jaguar F-TYPE2019 Jaguar I-PACE2019 Jaguar XE2019 Jaguar XF2019 Jaguar XJ+ 18 more
  Associated Documents

  • DownloadMC-10167344-0001.pdf↗
• October 28, 2019•Document ID: 10167343

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  SFCC_OCT19_36

  Date Added:

  November 8, 2019

  Manufacturer:

  JAGUAR

  Summary

  Customer states there is no audio output from the speakers on all sources

  Associated Products (26)

  2020 Jaguar E-PACE2020 Jaguar F-PACE2020 Jaguar F-TYPE2020 Jaguar I-PACE2020 Jaguar XE2020 Jaguar XF2020 Jaguar XJ2020 Land Rover Discovery2020 Land Rover Discovery Sport2020 Land Rover Range Rover2020 Land Rover Range Rover Evoque2020 Land Rover Range Rover Sport2020 Land Rover Range Rover Velar2019 Jaguar E-PACE2019 Jaguar F-PACE2019 Jaguar F-TYPE2019 Jaguar I-PACE2019 Jaguar XE2019 Jaguar XF2019 Jaguar XJ+ 6 more
  Associated Documents

  • DownloadMC-10167343-0001.pdf↗
• October 28, 2019•Document ID: 10167342

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SFCC_OCT19_35

  Date Added:

  November 8, 2019

  Manufacturer:

  LAND ROVER

  Summary

  Customer states the vehicle will not start

  Associated Products (20)

  2020 Jaguar E-PACE2020 Jaguar I-PACE2020 Jaguar XE2020 Land Rover Discovery2020 Land Rover Range Rover2020 Land Rover Range Rover Evoque2020 Land Rover Range Rover Sport2019 Jaguar E-PACE2019 Jaguar I-PACE2019 Jaguar XE2019 Land Rover Discovery2019 Land Rover Range Rover2019 Land Rover Range Rover Evoque2019 Land Rover Range Rover Sport2018 Jaguar E-PACE2018 Jaguar XE2018 Land Rover Discovery2018 Land Rover Range Rover2018 Land Rover Range Rover Evoque2018 Land Rover Range Rover Sport
  Associated Documents

  • DownloadMC-10167342-0001.pdf↗
• October 28, 2019•Document ID: 10167338

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SFCC_OCT19_27

  Date Added:

  November 8, 2019

  Manufacturer:

  JAGUAR

  Summary

  Popping sound or crackling noise from the audio system while in use.

  Associated Products (48)

  2020 Jaguar E-PACE2020 Jaguar F-PACE2020 Jaguar F-TYPE2020 Jaguar I-PACE2020 Jaguar XE2020 Jaguar XF2020 Jaguar XJ2020 Land Rover Discovery2020 Land Rover Discovery Sport2020 Land Rover Range Rover2020 Land Rover Range Rover Evoque2020 Land Rover Range Rover Sport2020 Land Rover Range Rover Velar2019 Jaguar E-PACE2019 Jaguar F-PACE2019 Jaguar F-TYPE2019 Jaguar I-PACE2019 Jaguar XE2019 Jaguar XF2019 Jaguar XJ+ 28 more
  Associated Documents

  • DownloadMC-10167338-0001.pdf↗
• October 28, 2019•Document ID: 10167331

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

  Mfr Comm. #:

  SFCC_OCT19_18

  Date Added:

  November 8, 2019

  Manufacturer:

  JAGUAR

  Summary

  Range displayed is always 201 at 100% State of Charge

  Associated Products (2)

  2020 Jaguar I-PACE2019 Jaguar I-PACE
  Associated Documents

  • DownloadMC-10167331-0001.pdf↗
• October 8, 2019•Document ID: 10167317

  Service Bulletin/Repair Instructions
  PARKING BRAKE

  Mfr Comm. #:

  SSM74567Att

  Date Added:

  November 7, 2019

  Manufacturer:

  JAGUAR

  Summary

  EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.

  Associated Products (10)

  2020 Jaguar F-PACE2020 Jaguar I-PACE2020 Jaguar XE2019 Jaguar F-PACE2019 Jaguar I-PACE2019 Jaguar XE2018 Jaguar F-TYPE2018 Jaguar XE2017 Jaguar F-TYPE2017 Jaguar XE
  Associated Documents

  • DownloadMC-10167317-0001.pdf↗
• October 8, 2019•Document ID: 10167316

  Service Bulletin/Repair Instructions
  SERVICE BRAKES, AIR

  Mfr Comm. #:

  SSM74567

  Date Added:

  November 7, 2019

  Manufacturer:

  JAGUAR

  Summary

  EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not available" message is displayed.

  Associated Products (15)

  2020 Jaguar F-PACE2020 Jaguar I-PACE2020 Jaguar XE2020 Jaguar XF2019 Jaguar F-PACE2019 Jaguar I-PACE2019 Jaguar XE2019 Jaguar XF2018 Jaguar F-PACE2018 Jaguar XE2018 Jaguar XF2017 Jaguar F-PACE2017 Jaguar XE2017 Jaguar XF2016 Jaguar XF
  Associated Documents

  • DownloadMC-10167316-0001.pdf↗
• October 8, 2019•Document ID: 10167315

  Service Bulletin/Repair Instructions
  TRAILER HITCHES

  Mfr Comm. #:

  SSM74562

  Date Added:

  November 7, 2019

  Manufacturer:

  LAND ROVER

  Summary

  There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode

  Associated Products (12)

  2021 Land Rover Range Rover Sport2020 Jaguar I-PACE2020 Land Rover Discovery2020 Land Rover Range Rover2020 Land Rover Range Rover Evoque2020 Land Rover Range Rover Sport2019 Jaguar I-PACE2019 Land Rover Discovery2019 Land Rover Range Rover2019 Land Rover Range Rover Sport2018 Land Rover Range Rover2018 Land Rover Range Rover Sport
  Associated Documents

  • DownloadMC-10167315-0001.pdf↗
• October 8, 2019•Document ID: 10167314

  Service Bulletin/Repair Instructions
  TRAILER HITCHES

  Mfr Comm. #:

  SSM74561Att2

  Date Added:

  November 7, 2019

  Manufacturer:

  LAND ROVER

  Summary

  There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode

  Associated Products (13)

  2021 Land Rover Range Rover Sport2020 Jaguar I-PACE2020 Land Rover Discovery2020 Land Rover Discovery Sport2020 Land Rover Range Rover2020 Land Rover Range Rover Evoque2020 Land Rover Range Rover Sport2019 Jaguar I-PACE2019 Land Rover Discovery2019 Land Rover Range Rover2019 Land Rover Range Rover Sport2018 Land Rover Range Rover2018 Land Rover Range Rover Sport
  Associated Documents

  • DownloadMC-10167314-0001.pdf↗
• October 8, 2019•Document ID: 10167313

  Service Bulletin/Repair Instructions
  TRAILER HITCHES

  Mfr Comm. #:

  SSM74561Att1

  Date Added:

  November 7, 2019

  Manufacturer:

  LAND ROVER

  Summary

  There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode

  Associated Products (7)

  2020 Jaguar I-PACE2020 Land Rover Discovery Sport2020 Land Rover Range Rover Sport2019 Jaguar I-PACE2019 Land Rover Discovery Sport2019 Land Rover Range Rover Sport2018 Land Rover Range Rover Sport
  Associated Documents

  • DownloadMC-10167313-0001.pdf↗
• September 27, 2019•Document ID: 10166454

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  NAS1909013

  Date Added:

  October 21, 2019

  Manufacturer:

  JAGUAR

  Summary

  Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl® Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay® and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.

  Associated Products (16)

  2019 Jaguar I-PACE2018 Jaguar E-PACE2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-PACE2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ
  Associated Documents

  • DownloadMC-10166454-0001.pdf↗
• September 24, 2019•Document ID: 10166450

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM74557

  Date Added:

  October 21, 2019

  Manufacturer:

  JAGUAR

  Summary

  Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.

  Associated Products (38)

  2020 Jaguar E-PACE2020 Jaguar F-PACE2020 Jaguar F-TYPE2020 Jaguar I-PACE2020 Jaguar XE2020 Jaguar XF2020 Jaguar XJ2019 Jaguar E-PACE2019 Jaguar F-PACE2019 Jaguar F-TYPE2019 Jaguar I-PACE2019 Jaguar XE2019 Jaguar XF2019 Jaguar XJ2018 Jaguar E-PACE2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ+ 18 more
  Associated Documents

  • DownloadMC-10166450-0001.pdf↗
• September 23, 2019•Document ID: 10166449

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM74554

  Date Added:

  October 21, 2019

  Manufacturer:

  JAGUAR

  Summary

  An I-Pace customer has reported an inability to charge at a public charge station.

  Associated Products (2)

  2020 Jaguar I-PACE2019 Jaguar I-PACE
  Associated Documents

  • DownloadMC-10166449-0001.pdf↗
• September 19, 2019•Document ID: 10166456

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SFCC SEP19 Slide

  Date Added:

  October 21, 2019

  Manufacturer:

  JAGUAR

  Summary

  Vehicle may display a traction battery fault message on the Instrument cluster. This may be accompanied by restricted performance and/or inability to charge completely.

  Associated Products (2)

  2020 Jaguar I-PACE2019 Jaguar I-PACE
  Associated Documents

  • DownloadMC-10166456-0001.pdf↗
• September 19, 2019•Document ID: 10166455

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SFCC SEP19 Slide

  Date Added:

  October 21, 2019

  Manufacturer:

  JAGUAR

  Summary

  After 60+ days HV battery drains significantly and suddenly.

  Associated Products (2)

  2020 Jaguar I-PACE2019 Jaguar I-PACE
  Associated Documents

  • DownloadMC-10166455-0001.pdf↗
• September 10, 2019•Document ID: 10166448

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; BACK OVER PREVENTION

  Mfr Comm. #:

  SSM74544

  Date Added:

  October 21, 2019

  Manufacturer:

  JAGUAR

  Summary

  The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B (IPMB) with no functional effect on the vehicle or camera system.

  Associated Products (2)

  2020 Jaguar I-PACE2019 Jaguar I-PACE
  Associated Documents

  • DownloadMC-10166448-0001.pdf↗
• August 23, 2019•Document ID: 10164955

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM

  Mfr Comm. #:

  NAS19.08.018.2

  Date Added:

  September 16, 2019

  Manufacturer:

  JAGUAR

  Summary

  A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) software calibration concern.

  Associated Products (2)

  2020 Jaguar I-PACE2019 Jaguar I-PACE
  Associated Documents

  • DownloadMC-10164955-0001.pdf↗
• August 8, 2019•Document ID: 10164966

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SFCC_AUG19_Slide

  Date Added:

  September 16, 2019

  Manufacturer:

  JAGUAR

  Summary

  Customer states the vehicle will not start.

  Associated Products (8)

  2020 Jaguar E-PACE2020 Jaguar I-PACE2020 Jaguar XE2019 Jaguar E-PACE2019 Jaguar I-PACE2019 Jaguar XE2018 Jaguar E-PACE2018 Jaguar XE
  Associated Documents

  • DownloadMC-10164966-0001.pdf↗
• August 8, 2019•Document ID: 10164965

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SFCC_AUG19_Slide

  Date Added:

  September 16, 2019

  Manufacturer:

  JAGUAR

  Summary

  Customer states there is no audio output from the speakers on all sources.

  Associated Products (14)

  2020 Jaguar E-PACE2020 Jaguar F-PACE2020 Jaguar F-TYPE2020 Jaguar I-PACE2020 Jaguar XE2020 Jaguar XF2020 Jaguar XJ2019 Jaguar E-PACE2019 Jaguar F-PACE2019 Jaguar F-TYPE2019 Jaguar I-PACE2019 Jaguar XE2019 Jaguar XF2019 Jaguar XJ
  Associated Documents

  • DownloadMC-10164965-0001.pdf↗