Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar XE vehicles. Due to wiring damage in the trunk, the rearview camera image may not appear on the display.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar XE vehicles. Due to wiring damage in the trunk, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Technical Bulletin:TSBH299NAS3 / NAS20.11.001 H299 recall Hello, I am submitting this complaint regarding my 2019 Jaguar XE, which I purchased in 2026. After experiencing issues with the vehicle, I had a diagnostic check performed. The findings indicated that the vehicle needs a variable camshaft timing VCT solenoid replacement. Based on the diagnostic findings, my vehicle appears to be experiencing the same issue addressed in Jaguar technical bulletin TSBH299NAS3. I contacted Jaguar Customer Service to inquire about coverage for this repair. However, I was advised that my vehicle’s VIN is not included in the H299 recall. When I explained that my vehicle is experiencing the same issue addressed by the bulletin, Jaguar Customer Service advised me to submit a complaint to NHTSA in an attempt to have the matter reviewed and potentially resolved. I am concerned that my vehicle is experiencing a mechanical issue addressed by an existing Jaguar technical bulletin, yet I am being denied solely because my VIN is not included. I believe vehicle owners experiencing the same defect should receive fair consideration, particularly when the issue has already been identified by the manufacturer. I respectfully request that NHTSA review this matter. Thank you so much
No injuries · No fire · No crash
I am concerned that a potentially serious engine/timing-system defect may exist in my 2019 Jaguar XE R-Sport 2.0L Ingenium gasoline engine (64,820 miles). Jaguar Service Action H299 addresses VCT solenoids on certain 2018–2020 XE models, and my VIN falls within the identified VIN range. In August 2026, my vehicle developed a VCT/camshaft-related fault. An independent Jaguar/Land Rover repair facility replaced the camshaft adjuster solenoids, but the problem persisted as indicated by the engine service light. The vehicle then began running noticeably rougher and developed a rattling noise every time the engine is started. The repair facility recommended approximately upper timing-chain-related repairs, which I declined. Jaguar North America referred me to an authorized Jaguar retailer, which has advised me not to drive the vehicle because of the rough running and rattling. The earliest diagnostic appointment is September 21, 2026, and I have been advised repairs could potentially cost approximately $10,000 or more. I request that NHTSA document and investigate whether these VCT/timing-system problems represent a broader safety-related defect in affected Jaguar XE vehicles.
No injuries · No fire · No crash
Subject: 2019 Jaguar XE – Recall H535 Did Not Restore Rear Camera Function I own a 2019 Jaguar XE that experienced rear-view camera failure consistent with Recall H535 regarding rear camera wiring issues. My rear camera stopped functioning before recall service, which is why I brought the vehicle to the dealer. After performing the recall repair, the dealer advised that the camera itself may have failed and may require replacement outside the recall remedy. My concern is that the recall-related condition either caused or contributed to the camera failure, and the recall remedy has not restored operation of the rear visibility system. Vehicle Information: * Year/Make/Model: 2019 Jaguar XE * Recall Number: H535 Current Condition: * Rear camera remains inoperative / camera function has not been restored after recall service. * Dealer indicated camera replacement may be needed separately. * I am requesting review of whether the recall remedy adequately addresses failures associated with this defect and whether damage caused by the recall condition is being excluded from repair coverage. Supporting documentation available: Contact Van Nuys Galpin Jaguar for details
No injuries · No fire · No crash
The contact owns a 2019 Jaguar XE. The contact received notification of NHTSA Campaign Number: 25V017000 (BACK OVER PREVENTION, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
No injuries · No fire · No crash
I am the owner of a 2019 Jaguar XE with fewer than 50,000 miles on it. On July 11th, 2025, the check engine light came on, prompting me to drive straight to the Jaguar dealership for diagnostic evaluation. Upon inspection, I was informed that I needed a new timing chain, sprockets, and coolant pump. Shortly after, I became aware of Technical Service Bulletin (TSB) #H299NAS2, issued by Jaguar on December 22, 2020. This TSB acknowledged an issue with the Variable Camshaft Timing Solenoids and instructed dealers to perform repairs under warranty by October 31, 2022. A second TSB was issued on March 18, 2020 for "insufficient wear on of Variable Camshaft Timing solenoid bush". Despite multiple service visits to the dealership within this specified timeframe, Jaguar failed to address this issue on my vehicle, resulting in a premature safety defect. This defect has now rendered my vehicle unsafe for operation. In response, I filed a repair assistance claim with Jaguar on July 17th. I diligently followed up on the status of my claim via email on July 22nd, July 29th, August 1st, and August 4th. Each time, I was informed that the claim was still under review, with no estimated timeline provided for the review process. On August 8th, three weeks after submitting my claim, I sent a formal request for an update and requested a loaner vehicle if the review process was to be prolonged. I received no response. I reiterated this request on August 9th, again to no avail. On August 11th, I submitted a third request, which has also gone unanswered.
No injuries · No fire · No crash