Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11620492October 17, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
After dark, the headlights will randomly switch from auto to parking lights to headlights on or completely off. When using the selector sometimes takes a few seconds to switch from auto to off and sometimes won’t switch off. This just started three days ago. It happens while it’s parked and while driving the lights will shut off. You can use the switch to turn them on but both auto and off take a while to be selected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620393October 17, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on a highway at 75 mph, on a clear day, with perfect visibility and driving conditions and my automatic emergency braking engaged. I was on cruise control with no one in front of me for approximately half a mile. There were cars behind me, so I had to swerve into another lane to avoid being rear ended. There was a sequence of beeps. If there were warning lights or messages, I was too busy dodging to see them. There may have been a squiggly line that came up, but I am unsure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620284October 17, 2024
ENGINE, SERVICE BRAKES, POWER TRAIN
While driving the car the engine died, locking up both the gas and brake pedals. The car had to come to a stop on its own, my wife could not depress the gas or brake to stop the car. She was going through an intersection and narrowly avoided a major accident! The battery light came on, the check engine light and the car started to fill up with a smell of burning plastic and gas. When trying to turn the car back on after turning it off it would start with a major shake and bang then turn back off. All warning lights stayed on. Battery was fully charged still. Autobody shop found engine issues in their pre scan before sending it to Hyundai to warranty it as it only has 6,626 miles and is 2 years old. There was a warning of low battery while we were on vacation and the car was sitting for a few days. And a sluggish start when it sat for few days like the battery was low, but it wasn’t based on the volt meter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620063October 16, 2024
ENGINE
Was driving down highway and vehicle lost power and shut off. Brought car to mechanic shop they ran a diagnostic and tore down the engine to see what the problem was. They found the problem was with oil consumption and carbon buildup. Oil was leaking through the pistons,piston rings into the combustion chamber, which in part was causing oil to go through the exhaust system. They found oil in the exhaust pipes and the catalytic converter and the exhaust manifold. The catalytic converter had to be replaced because it was clogged with all the oil that was leaking through the exhaust system from the combustion chamber. They found carbon buildup on the pistons, the piston rings and inside the combustion chamber
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620257October 16, 2024
ENGINE
We were consuming about a quart of oil every week and a half. I drive over 60 miles a day. We added oil until we could check it out. First dealership said that no visible exterior leaks so they told us to take to Hyundai. Once at Hyundai we were told compression was down and we needed a new engine, Catalytic converter, and turbo. Our extended warranty only approved a short block. Said we have sludge and we have to cover the rest of the parts that have sludge but we proved our oil changes and used synthetic oil. They will not give us proof of anything. Hyundai is known for this and won’t cover anything. Hyuandai Beaverton and Ethos is being horrible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619785October 15, 2024
FUEL/PROPULSION SYSTEM, ENGINE
Hesitation upon accelerating from a stopped position. When pulling out from a stop into a busy intersection the vehicle hesitates for several seconds. I have almost been broadsided when attempting to pull out onto a busier roadway. The vehicle feels as though it is stalled, then suddenly lunges. Apparently this is a known feature of the Hyundai hybrid after reading that it is the top complaint. There are no codes or warning lights that appear. I feel this is a safety issue. A car should move when you put your foot on the accelerator and not just sit there for several seconds. Please, please have Hyundai resolve this issue. I have had my car to the dealer 3 times for this issue without resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619968October 15, 2024
FUEL/PROPULSION SYSTEM
At 37,430 mileage while driving on the interstate our vehicle check engine light came on, shortly after, our vehicle began to shake, and would stall if our RPM fell below 2000, placing us at a serious safety risk of breaking down and causing an accident on the interstate driving 80 mph. We were 290 miles from the nearest Hyundai service department, and managed to make it without breaking down. After inspecting our vehicle, the service department reported that our fuel injector for cylinder two needed replacing, but that it would take 3 business days to order the part, leaving us stranded 1600 miles from home for 6 days in total. On our way back home, at around 38,800 mileage, our check engine light came back on and are car began to shake and stall if our RPM fell below 2000 (same as before) while driving on the interstate. We were 140 miles from the nearest Hyundai service department and still 800 miles from home, leaving us stranded once again. The service department replaced our fuel injector for cylinder 1, and confirmed that this is a known issue for the 2022 Hyundai Tucson, but that Hyundai refuses to replace the fuel injectors until they go bad. This is extremely unsafe, and we still have two fuel injectors that will likely need replacing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619799October 15, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Forward radar sensor pass side lower grill/bumper area. 1st told a sensor recall but after 3 hrs and then seeing the vehicle in the shop with the entire front bumper clip removed the sensor was out of its driver side socket and 1 side flopping around which may have caused a small dimple from the inside to pop out on the 6x5 cover that is the entire lower rubber/plastic black bumper/grill. Told the vehicle was hit, YET no visible damage to bumpers or painted surface can be found by their 2 dealerships and their 1 body shop, + 2 mangers, and 1 independent collision shop.1 manager drove the vehicle 10/11 and stated after "is operating as it should". Warnings have come on again since then refueling at additional 77 mile and then at 92 miles 10/14. Hartford ins has been notified and pending I hope an inspection. Vehicle purchased 1st March 2024, 1st warning at 5336mies currently at 5421 miles. They triggered the service engine light and stated via onboard computer it was an issue with a lower front driver side radiator something that may have been bumped while taking off the front clip, which they chipped and area and left a bit of gap at the fender connection. Other than the small dimple on the plastic from what I believe the sensor had been bouncing against, there is no damage. A safelight windshield company stated there is a notice/recall on the "auto headlight sensor on dash" but they do not cal them, only the optic sensor top center of windshield. BUT per the manual that top sensor plus lower radar can control the forward crash, cruise setup and auto braking. Need some help since my firm works with all auto/tire mfg and conducts DOT tire testing for USA and worldwide independent firms/gov's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619627October 14, 2024
FUEL/PROPULSION SYSTEM
This vehicle has been taken in on four separate occasions now to have know faulty fuel injectors replaced. All dealer service people acknowledge this is a know defect, all tow truck drivers have also confirmed the same, as well as thousands of people online. Huandai has not issued a recall. When the injectors go out, the car dies and will not accelerate and then leaves me stranded on the side of the road. This happens with little to no warning so is extremely dangerous. Do people have to die to make this a safety recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619469October 12, 2024
ELECTRICAL SYSTEM
Passenger window regulator went out, then my window and my back passenger window went out and now I have 2 windows that cannot stay up and have paper holding them up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619501October 12, 2024
ENGINE
my mechanic and I noticed that motor oil engine is running out too fast that is normal. I take my suv to do oil change every 5,000 miles, I can't even wait the 5,000 miles because the oil level is low, he double check for any dripping of oil. my mechanic told me that it is not safe drive the car in low level of oil because it can cause a fire in the engine. I went to the hyundai dealer to explian them the problem and they told me there is nothing they can do to fix the issue because my manufacture guarantee is over, I don't feel safe to dive my car in that condition so thats why I'm here making this request to hopefully you guys can help me. the most important thing is the safe of my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619355October 11, 2024
UNKNOWN OR OTHER
Driver side door window stopped working. Not able to close or operate window. Hyundai dealer diagnostic found window regulator inoperable/needs replacement. Two (2) local Hyundai dealers have ordered the regulator and are still waiting for part. Dealer one not able to get regulator after 18 days; Dealer two hoping part will be in after 10 days of ordering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619124October 10, 2024
ENGINE
The contact owned a 2017 Hyundai Tucson. The contact stated that the vehicle was unoccupied and parked at the residence for a couple of days, he received a call from a neighbor informing that there was a fire at his residence. The contact was not home at the time and upon arrival, he observed the vehicle engulfed in flames. The fire then quickly spread from the vehicle to the stand-alone garage and driveway causing damage. The contact and a neighbor attempted to extinguish the fire but were unsuccessful. The fire department extinguished the fire. A police report was filed. The vehicle was towed by the insurance company to the salvage lot where a forensic specialist was pending an investigation per the manufacturer and was yet to produce any information. The contact mentioned that the vehicle burned leaving only the framing remains. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11619232October 10, 2024
STRUCTURE:BODY
In December 2023 I purchased my first car, a 2016 Hyundai Tucsan Limited Edition. The car had approx. 70k miles. After only 9 months, I noticed I was unable to gain access into the rear passenger side door. I quickly ruled out child locks, faulty fuses, and any other issues as directed in the owners manual. The window is still functional. As of today, 10/10/24 Ive had no luck being able to open the door. The mechanic stated it was an issue with the locking mechanism and quoted us for over $1400/$4000. He stated this is a common occurrence with this model. I find this issue with my newly purchased car, that I keep serviced and in perfect condition to be unacceptable. It is a major safety issue for me and my family. I am in school and work full time and I can not afford this type of repair. This type of issue should be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619233October 10, 2024
ENGINE
My car lost power and was shaking while driving, the dealership service department told me that that my car was producing a code for a misfire in my exhaust valve chamber #3 and I could replace this for $4400 but in a few months I would need a new engine so they recommended I replace the engine for $8000. I am 1000 miles over my warranty so Hyundai is refusing to pay for this. I currently finance my car and owe $22000 on it still and can not afford to fix my car out of pocket. My car has been at the service department since 9/6/2024, I’ve researched this problem with this make and model and thousands of Hyundai owners are being denied for new engines because the engine failure was not caused by the rod bearings, ultimately both of these concerns and problems are cause from oil consumption and these vehicles burning oil. After multiple exhausting attempts to clear this up with Hyundai USA corporate and my local dealership. I’m am now working on other options. Driving down a 70mph highway losing acceleration is dangerously unacceptable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619235October 10, 2024
ENGINE, UNKNOWN OR OTHER
On 10/5, after exiting the highway, check engine light began blinking. A loud cranking noise was present and the car began “puttering.” I immediately pulled over to find a parking spot. As I parked, the car seemed to stop running and the oil light turned on. I called a tow truck but since this occurred on the weekend, the dealer wasn’t open. Local mechanic stated it was the engine. I had it towed to Hyundai and it’s awaiting diagnosis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619146October 10, 2024
FUEL/PROPULSION SYSTEM
I purchased the car in December of 2022 and within the first few months, it would shut down on the interstate. After a few minutes, it would crank back up and be fine. I immediately took it to the dealership (authorized Hyundai dealer) and they could not find an issue. A couple months later, it did it again. Again, I took it to the dealer, they didn't find anything, and I took it home. After a year, it stopped and would not start back up for a long time. I was stranded at a gas station for over an hour. I finally got it to crank, took it in, and they said they fixed a faulty fuel injector. Now it's October 2024 and it is back at the dealer because last week it left me stranded on the side of the interstate at night for a few hours. Again, they are replacing 2 fuel injectors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618825October 9, 2024
UNKNOWN OR OTHER
When accelerating from a stop (particularly when taking a left turn across traffic, and uphill), the car often will hesitate and near-stall. It does not respond to driver “punching” the accelerator even to the floor, the car won’t respond, then suddenly catches and lurches forward. This problem has occurred since the purchase time in 2020 as a certified used vehicle from a Tucson dealer. I have reported the issue multiple times and ask the dealer frequently about it. They tell me no issue, never heard of it, no recall or repair. Online I see many people have reported this as a problem. It is definitely unsafe as drivers evaluate distance of oncoming cars in taking a left turn. When the car hesitates and doesn’t engage, time is lost to make the turn in time to make it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618848October 9, 2024
STRUCTURE:BODY
Paint is peeling off of the door handles, the roof, and the mirrors. There is no reason for a 2017 to have this issue. It started 6 months after I bought the car in 2022. I called them Hyundai customer center with no help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618676October 8, 2024
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The dealer was contacted and made aware of the failure. The contact was informed of NHTSA Campaign Number: 21V727000 (Engine); however, the contact was informed that the VIN was not associated with the recall. The vehicle was scheduled for an upcoming diagnostic test. The contact stated that the vehicle was taken to the dealer in 2023 due to the failure; however, the contact was informed that the repair was not covered under recall or unknown programs. The contact stated that he was advised to keep up with scheduled maintenance on the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Tucson