Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11618390October 7, 2024
ENGINE
My vehicle is burning engine oil within a short period of time. I was told my several mechanics that a part was recalled on my vehicle to fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618415October 7, 2024
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
The engine appears to have a malfunction, particularly related to acceleration and oil consumption. The vehicle is available for inspection upon request. The vehicle experiences sudden jerking during acceleration, which can lead to loss of control and increase the risk of a collision. Additionally, stalling can occur unexpectedly, posing a significant hazard, especially in traffic. Yes, the issue has been confirmed by a local dealership, where they noted the jerking during acceleration and the high oil consumption. Yes, the vehicle has been inspected by the dealership, but it has not been inspected by the manufacturer or insurance representatives. There were no warning lamps or messages prior to the incidents. The symptoms first appeared approximately 8 months ago and is ongoing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618425October 7, 2024
UNKNOWN OR OTHER
This is the 2nd window regulator that I’m aware of this car is failing. 3 months ago before buying the car from the dealer they replace the rear passenger side regulator because the window won’t roll down or up. Now 2 weeks ago the front passenger side window stop working and I’m afraid that is the same situation as so many people compliant about this issue on forums and videos online. Also I used to have a 2010 hyundai Tucson and have a problem with the rear passenger door not opening because the latch mechanism and the actuator. Now this 2016 Hyundai Tucson under this VIN number is experiencing the same problem due to a faulty design and cheap plastic products. This car has only over 61000 and can’t believe it have this many issues in the short amount of time. Definitely Hyundai needs to make a recall campaign for this components considering they’re key elements to an egress means of the car on emergency situation. Please help us so many owners to get a response for these issues. Thank you very much.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618463October 7, 2024
ENGINE
The contact owns a 2014 Hyundai Tucson. The contact stated while driving at approximately 40 MPH, the vehicle stalled; the vehicle eventually returned to normal operation once the contact waited several minutes for the engine to cool down. The check engine warning light was illuminated. The vehicle was taken to an auto repair shop where it was diagnosed that an abnormal sound was coming from the engine compartment and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618592October 7, 2024
FUEL/PROPULSION SYSTEM
Fuel injector failure while driving at highway speeds to only have the car lose power and becoming a danger while attempting to get off the highway. The fuel injectors are a regular problem with this year, make, and model vehicle. The warning lamps didn’t come on until after loss of power. This is the second time that this has happened. First time was on July 12,2024..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618317October 6, 2024
FUEL/PROPULSION SYSTEM
I am dealing with my 3rd clogged fuel injector. My car lost power, starting shaking and wouldn’t accelerate. The engine light went on when it happened, not before. The first time I was on the highway, second time on a major thoroughfare. Not places where I could just pull over. Very scary. I got the first one fixed in 2023. This happened again a year later with a different fuel injector. I just got my car back 2 weeks ago and it is doing it again. I will have it towed but NOT to the dealer this time. They told me it wasn’t a problem with this car, until I called them out on it. Then she said she misunderstood. They are well aware of the problem. I can’t believe the dealer because they aren’t upfront about the problem. They didn’t even give me the paperwork this second time, just a receipt. I when I get this third one fixed, I will never be comfortable driving it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618005October 4, 2024
VISIBILITY/WIPER
The component that failed are the visibility with headlights being completely snow packed and covered in a snow storm. The lights themselves did not fail, but the design causes snow to get stuck over all the headlights, which continues building to a point where 99%+ of light blocked. This has occurred numerous times since owning the car, easily 20+ times. VERY dangerous, oncoming cars will flash their headlights because the Tucson headlights are completely covered. Visibility is greatly decreased. Have to pull over multiple times driving in snow storms to break the snow and ice free from the headlights, only to build up again once driving. This puts not only our lives, but other drivers lives at risk. Just imagine driving in winter conditions, at night, with no headlights. Mentioned to dealer, but not documented anywhere and was not given any serious consideration. At that point we were focused on trying to get the power loss/hesitation and extremely rough shifting fixed. Big design flaw with the combination of headlights built into the grill, and with new technology, the lights must not get hot enough to melt the snow. Anyone who thinks that driving in a snow storm, at night, and no headlights isn't a huge safety issue or that this is exaggerated, I invite you to come take a ride with us this winter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617800October 3, 2024
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
My backup, my reverse is not working after 30 minutes the car is running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617990October 3, 2024
UNKNOWN OR OTHER
Right front window motor runs but window does not go up or down
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617991October 3, 2024
UNKNOWN OR OTHER
Left rear door lock will not Release when exterior or interior latch handle Is pulled to open door
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617721October 2, 2024
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
car would not speed up no matter how hard i pressed accelerator, vehicle wouldn't speed up kept going at slower speed had to have towed to dealership. Don't know what is wrong. I was scared someone would hit me, or my speed would cause an accident. Only after issue started did engine light come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617750October 2, 2024
ENGINE
I reported a problem with my engine to the Clay Cooley Hyundai dealership (Mesquite) in April 2022. I told them that my oil was burning a lot faster than normal. My car was currently under warranty at the time, which would have covered a new engine replacement. The dealership instructed me to do “oil consumption” tests and had me come in every 1000 miles to see if there were any oil leaks. Once I completed the tests, they told me to do another round of testing, which I thought was odd. I ended up doing tests from April-October 2022, and by the time I was finished my warranty expired. They said that my engine was fine and good to drive. I took my car to the same dealership in August 2024 with the same issue and that my engine wasn’t accelerating. They are now telling that there is a problem with my engine and charging me a new one for $10k. It would've been covered under my warranty in 2022, but they had me drive over the warranty limit so that a new engine wouldn’t be covered anymore. After doing research, there was a Class Action lawsuit about the engine for my vehicle. The problem is damage to the engine’s connecting rod bearings. You could hear a knocking sound from my engine. This issue has been happening from 2022-2024. I had to do oil changes more frequently. After consulting with a local auto care shop, they said it was a manufacturing problem. Hyundai put me back on the road with an unsafe car. The engine should have been fixed back in 2022. Hyundai Corporate is only offering to pay 50% of the engine (I would have to pay $5k-8k). I feel like they knew about the bad engine because of the lawsuit, and the reason I had to do a second round of tests was to drive over the warranty mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617479October 1, 2024
ENGINE
The engine completely shut off while I was driving 70 mph on the highway. I lost braking and steering power. I had NO warning, no lights came on at all. I bought it used on 11/20/2023 and I have only driven it 6,011 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617484October 1, 2024
ENGINE
Random engine failure. Our safety was put at risk because our car randomly stopped working while going 70 miles per hour on the interstate. The problem was confirmed by an independent service center. The vehicle has been inspected by an independent service center. Our check engine light came on and within 10 minutes our car was completely broke down on the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617498October 1, 2024
AIR BAGS, SEAT BELTS
we were stooped at a red light it turned green we went forward going south a car going east at apox. 30MPH ran the red light we hit the car front driver side the force spun us around i hit the steering column with the sternum Chest and had a 14x9 inch bruise around my lower abdomen both the seat belt did not hold me nor did the air bag deploy State farm has the car now dealer did nothing
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11617181September 30, 2024
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
it happened again. While traveling at highway speeds behind a slow poke, 2 cars passed me on either side at nearly the same time. this caused the auto braking system to activate, abruptly slowing my car for now reason. Luckily no one was tailgating me at the time. This is the 4th time the car has braked for no good reason on the highway (see previous reports) and the 2nd time when 2 cars passed on either side at the same time. This is clearly a software bug that needs to be fixed!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617094September 29, 2024
ENGINE
Car came to a complete stop. Check engine light came on. Took car to Ricks repair shop here in Middletown NY. Results was told we needed a new engine. Had car towed to Pepe’s repair shop Middletown NY same results need a new engine. Ticking sound with check engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616975September 28, 2024
ENGINE
Engine stalled while on the road with no warning lights. Seized and doesn’t start. Hyundai said that that it was engine neglect because of sludge yet we consistently got the oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616803September 27, 2024
ENGINE
Ongoing engine problems with an oil consumption issue for the duration of first having the car (2021-2024). That is common with this year of Hyundai. Hyundai Dealership won’t replace engine until warranty is up and you are left with a car that doesn’t run and a quote for a $14k engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616561September 26, 2024
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I had my top engine block (not sure why not a full engine replacement) replaced under warranty June 2023. Shortly after the fix my AC unit stopped working. Once I got my AC unit fixed, about 1.5 months after my engine was not performing. My car would not turn over and when it did, it was in limp mode and would not run properly. I had it towed to dealership who could not find the issue until after they took out of the bay and went to move it, it wouldn't start. They replaced the crankshaft positioning sensor and it wasn't covered under the extended warranty. The top engine block only has 10k warranty which is fast approaching. Took car home and when accelerated past 60 car shakes and when i brake car shakes. Now car cabin smells of gas. All cars with KM are having multiple issues. Dealership not calling back regarding gas issue and has not responded to if they touched my tires. Local Mechanic said all my wheels were unbalanced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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