Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11624610November 11, 2024
FUEL/PROPULSION SYSTEM
2 months ago our engine control system warning light came on with a great decrease in speed while driving on the freeway. Brought to Hyundai dealership and was determined that fuel injector 1 misfired and needed replacement. Just last week exact same issue in fuel injector 4 occurred. They admitted issues with 2022 Tuscon injectors but won’t replace until they fail as no recall. This is a massive safety issue as can be driving at a high rate of speed and speed slows immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624315November 9, 2024
UNKNOWN OR OTHER
While driving down interstate, the panoramic sunroof panel above the driver and front seat passenger spontaneously exploded and shattered. This occurred on a clear sunny morning and there were no other vehicles on the road in the area at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624338November 9, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
Car throttle, AC, Cruise control, car transmission and gears not correct, radio turns off completely and messes up CarPlay. Also no updated radio. Scary car is still new with all of these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623924November 7, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Rear driver side door suddenly will not open from outside or inside. A rear passenger would be essentially trapped in the car should an incident/accident happen. I googled and it seems this is a well known issue affecting several model years of Hyundai, including my 2017 model. I do not see a recall for this extremely dangerous issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623930November 7, 2024
ENGINE
While stopped at a traffic light trying to make a left turn. I pressed the gas pedal and I did not move. The engine revved up then kicked into second gear. The delay in shifting gears almost caused a crash. This has been an ongoing issue since I purchased the vehicle and surprisingly has not caused an accident yet. It always seems to happen when I am waiting to make a left turn, stopped at a traffic light or stopped at a stop sign. There has to be a underlying issue with this type of engine. I am not the only one that complains about this issue. I feel like it is only a matter of time until this causes an accident. I do anticipate this happening while I am driving and try to give myself enough time when making a left turn for a slight delay in shifting into first gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624040November 7, 2024
FIRERELATED
The contact owned a 2013 Hyundai Tucson. The contact stated that the dealer had previously repaired the vehicle under NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the failure occurred 72 miles after the recall was repaired. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle made an abnormal popping sound, and smoke filled the cabin. No warning light was illuminated. The contact's daughter pulled over and safely exited the vehicle. The contact's daughter noticed a small flame coming from under the hood, which spread and engulfed the vehicle. There were no injuries sustained. The fire department arrived on the scene and extinguished the fire. A fire department report was filed. The vehicle was towed to the tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 177,407.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11624096November 7, 2024
SERVICE BRAKES
Our daughter was notified by another driver at a stoplight that her brake lights were not working. The car's brake sensors indicated the brake lights were not working, while driving the light went off and the lights worked again momentarily. The Hyundai dealership refused to address the problem when it was taken in for maintenance because the light did not appear for them they said it wasn't possible to a fix it. After an online search, there are instructions on what to do if you are a DIY person. They are very basic if you know your way around the electrical system in the auto. Our daughter lives and works in the Phoenix metro area putting her at risk from collision and being in violation of local ordinance regarding vehicle operation. There were no earlier indications of a problem until 5 days ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623996November 7, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Running lean on bank 1-Dealership states it is a bad fuel injector on cylinder 1says it is not covered under 100,000 mile warranty. Vehicle currently at 80,000 mile. Radio in vehicle is restarting itself and not shutting off when car is turned off. Radio does not respond to commands such as volume adjustment. Dealership performed software update, but it did not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623884November 6, 2024
ENGINE, UNKNOWN OR OTHER
I change the oil every 2000 miles and use what it states. Second oil change that noticed the oil drained out of the vehicle was close to nothing. First of all no warning indication oil was that low. It vibrates when it’s still and when you accelerate it tugs. Took it to the dealership where purchased extended warranty. Temporary fix is combustion cleaning with re seat piston rings then a valve cleaning and pcv replacement. Permanent solution replace the engine which warranty won’t cover since it’s technically not broken. Charging me ridiculous amount money for temporary fix. What if the oil goes else where or doesn’t notified low oil. It can catch on fire or all of sudden stops. I have my two babies with me in the car always it’s our family car. Vehicle has been inspected by dealership not inspected by police insurance representatives or others. No indication no warning signs pop up of low oil. It’s consuming too much oil which it’s going to other places in the engine which can cause fire risk. I’m trying to prevent the engine cause a fire or risk to myself or my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623055November 1, 2024
UNKNOWN OR OTHER
I went to roll up my window and I could hear it trying to go up but the window stayed in place. With my window stuck down, there is the risk of things flying in/out of my car while driving, and in the event of rain, my car would then become damaged if water got inside. Also, with a window stuck down, anyone can get into my car. This first occurred to my front passenger window on September 8, and just happened to my drivers window today, November 1. Both times occurred when my car was not moving. The passenger window was fixed in October and was diagnosed with the regulator and motor needing to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623056November 1, 2024
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
When accelerating, like taking off from a red light or through a turn, my car begins to shake like it’s unable to change gears correctly, and sometimes leads to the car stalling in the middle of the street and intersection putting my in danger of being hit from other drivers. It’s also happened that when I press the gas after being stopped at a light, my car RPM goes up but I don’t move and then the car jolts forward quickly. This has been happening for years and when I take it to Hyundai they tell me “that’s just how the car runs” which seems incredibly unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623177November 1, 2024
POWER TRAIN
Driving 78 mph on the highway, when the car stopped it accelerating, dropped to 67, pulled to shoulder. Car would not restart. Towed to dealer and was told the fuel injector failed and was flooded engine. Check engine came on with code DTC P030400 DTC System POWERTRAIN DTC Sub System EMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622925October 31, 2024
SEAT BELTS
Stopped at a red light, rear-ended and when hit, seat belt malfunction, did not restrain
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11622220October 28, 2024
ENGINE
The engineer lost all oil and immediately started making a knocking noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622348October 28, 2024
STRUCTURE
The contact owns a 2006 Hyundai Tucson. The contact stated while the vehicle was parked, the contact noticed that the rear subframe had become inoperable and the contact noticed that the rear subframe was corroded. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622227October 28, 2024
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
Warning lights and messages for the Blind Spot Safety System and Rear Cross Traffic Safety System appear in driver information display. Those systems failed to function. Took to dealer for diagnosis/repair. After dealership working on vehicle both systems fail to function.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622058October 26, 2024
UNKNOWN OR OTHER
Left driver side window conked out, does not go up or down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622083October 26, 2024
FUEL/PROPULSION SYSTEM
While traveling out of town, our 2023 Tuscon HEV with 31,000k started chugging/hesitating during acceleration. This chugging continued to worsen, so we took it to a Hyundai dealership to diagnose. We were told that fuel injector #3 was misfiring, and, as they did not have the parts in stock, that it would be safe to make the 5 hour drive back home to service the vehicle. During the first 4 hours of the drive the chugging/hesitating worsened, several times suddenly losing power and speed dropping from 70 or so mpg, to 40 mpg and lower, creating extremely harrowing and dangerous conditions from the higher speed drivers behind and around us on the highway. During the last hour of the drive, the vehicle started making a screeching sound, and emitting a burning smell, and chugging so convulsively that we made an emergency detour to drop it at the closest Hyundai dealership. The second dealership said that they could not use the 1st dealerships diagnosis, and that they would need to do their own assessment. Almost 2 weeks later, we were informed that the vehicle was fixed and that issue was a cracked tensioner belt and that likely is what set off the other code(s), including the fuel injector code. Upon picking up the vehicle we discovered that the same chugging issue was still occurring and returned it to dealership #2. They ran another diagnostic and determined that fuel injector #3 needed to be replaced-the issue that dealership #1 originally diagnosed. We were also told that, the problem is with the outsourced company that makes the fuel injectors, and that this is a recurring issue with the other injectors. Unfortunately, Hyundai has yet to take responsibility and save its customers a lot of inconvenience and safety concerns, by allowing dealerships to go ahead and replace all of the fuel injectors at once when the 1st one goes bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622089October 26, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
Forward attention warning is a system with a camera on the top of the steering wheel column that is supposed to check if the driver is looking forward when assisted driving like lane keeping is active during cruise control. This system does not work with sunglasses. Wearing sunglasses to drive on a sunny day is a normal activity. If this system can not see your eyes then it assumes you are not looking forward and will try to shut off driver assistance like lane keeping and then goes another step with a threat to shut down the car no matter where the car is or how fast the car is going. I was going 70 down a highway and I get the forward attention warning and before I can do anything to convince the system I was looking ahead I got the warning that car was about to be shut down. This is the second day in a new car so I was lucky to think to turn off cruise control, but it was a scary incident that could have gone bad quickly. This is not a safe system and and needs to be able to be turned off without disabling the driver assistance features.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622117October 26, 2024
ENGINE
--->While I was driving my hyundai tucson engine seized (-engine model (lm) 2.4l theta ii--> 63,664 miles). Yes, the vehicle is available for inspection. ---> As I said before I was driving in a express way when the incident happened. My car just stopped working out of a sudden and I had to take the side road by applying a much force effort from myself not to get hit by several vehicles behind. When I finally managed to step aside, I sensed some sort of smoke smell. And also all warning lights from car dashboard came up with no prior lamp alerts before this incident. ---> I took the vehicle to the nearest repair shop called Sam's certified auto repair. And there it was diagnosed that the vehicle engine was seized. So i inmediately called the dealer and the asked me to tow my SUV. There they diagnosed the vehicle with a seized engine too. From there on I found out that these vehicle i bought have a recall and that the this engine model has a major malfunctioning manufacture issues. Then I tried to get an authorization approval for a new engine but it was denied because they stated that I have a savage title.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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