Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11626557November 21, 2024
EXTERIOR LIGHTING
Headlights get covered with slush and snow while driving causing you to lose vision of the roadway at night. You are not able to see creating a safety risk to you and others on the road, potentially causing an accident that would cause serious injuries or death. Yes, it can be inspected upon request. Notified our dealer and was advised that this has never been brought to their attention as a problem from any other buyer. During our last vehicle service at our dealership when notifying them of the concern no issues with the vehicle were found. Warning lamp (obstruction) appears while driving. When the warning lamp illuminates, we need to pull over (sometimes not in a safe environment), wipe the slush/snow off of the headlights and proceed traveling. After wiping the headlights off, warning lamp on dashboard returns to normal operations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626342November 20, 2024
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
All of the lights on the dashboard and check engines light were illuminated. The speedometer would not work and the stick shift would stick in park causing me to have to release the shift lock manually to drive. The failure mileage was 59,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626390November 20, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
I am writing regarding the NHTSA Recall Number23V651000. I have been on a waiting list since July when the recall notice about a remedy finally being determined was sent in the mail. I have now called Hyundai of Cool Springs in Tennessee about where I am on the list. At one point they were saying September, then when I called again they were thinking some time in November. We are now almost out of November and I am not getting any updates and would like to park my daughter's vehicle in the garage. The dealership is saying that parts or something on back order with no idea on when I can expect an appointment to resolve this issue. I didn't let my daughter take the car to college thinking I would be able to resolve this by the time we were hitting winter break and her returning to school in January. Please provide guidance on other options to get this remedy taken care of. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626326November 20, 2024
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
Both horns failed in less than 15k miles. Any time spent on the internet shows this is a known issue. Reporting as a safety problem as you will not know they are gone until you need them to warn another car or person and you have no sound. Luckily I was not speeding and paying attention but the kid who rode a bike in front of me when my horns failed - wondered right out. I stopped just short of them. Only resulting in them falling over when they finally saw me and freaked out/fell over. Horns are located extremely close to the ground and can only be accessed if you remove the entire front bumper and side trim. So this isn't an easy fix for most people when/if they go out.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11626179November 19, 2024
ENGINE
My transmission has failed fully. It cannot even reverse. I took my car into Hyundai several times to check on the issue and they said the same thing, that the transmission slipping is a standard issue for dual clutch. I told them over and over that this is different. I did some research as to how to have them cover it and have it changed but the dealership said nothings wrong. Fast forward and now my cars transmission is fully gone and it probably won’t be covered when I know that it should have been part of the recall ! Just this year I’ve spent $5000 on repairs for this vehicle and now I’m looking at another $5000 for only a 7 year old vehicle. If that does not constitute a lemon I don’t know what does.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626194November 19, 2024
FUEL/PROPULSION SYSTEM
Received 24T013 By email regarding car tires. And also a underbody body rust. From Thh8s agency. The car was brought into dealership. On Oct 2024 was told by a custom service rep that it was to bad off and a control arm was being order and in 3 days l would Received a call. Randy called in November 18. Stated the manufacturer denied the calm due to the year of the car and the miles And l would received a email never received a denied email
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625991November 18, 2024
ENGINE
Car is using an abnormally large amount of oil. I reported to Hyundai. They sent me to a Hyundai dealership for an Oil Consumption Test. They confirmed that I do not have an oil leak under the automobile. The dealer is telling me “it’s completely NORMAL TO BURN THROUGH 1 QUART OF OIL FOR EVERY 1,000 MILES”. That would leave my automobile with only two quarts of oil after driving 3,000 miles. The owner’s manual does not state any of this. Now I am paying a significant amount of money on Oil Consumption Tests of which they are telling me I might need several before they MIGHT fix the problem. This 2017 Hyundai Tucson is one of the models and years affected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626014November 18, 2024
ENGINE
The engine developed a knocking sound at 97,018 miles. When it was checked, it did not have any oil in it at all, regardless of there not being an oil leak in the system. The car received regular service. When we took it to Hyundai they did a test and confirmed that it was burning oil. This engine malfunction put my [XXX] daughter, the primary driver, at risk for engine failure while driving it. The engine light and knocking sound happened with no warning. Yes, the problem was confirmed by the Reed Hyundai of Kansas City. They told us that the car needs a new engine and that they bear no responsibility for the malfunction. The engine lights and sounds happened simultaneously. The vehicle was immediately stopped and towed to the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626016November 18, 2024
ENGINE
The car suddenly stopped accelerating. There were no signs that something was wrong prior. I was driving on the highway when I felt a loss of power, then my check engine light started blinking. The car entered “limp mode” and the engine started knocking. The code it was showing was for a knock sensor, I replaced that and it still would not accelerate. There is something wrong with the rod bearings and I was told by the dealership that this is a common problem with the type of engine they use in these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626066November 18, 2024
ENGINE
In August 2024, the engine of the vehicle suddenly started making a very loud knocking noise, with no previous warning lights. We did not feel it was safe to drive. We saw online that a recall was underway by Hyundai for 2017 Tucsons due to problems with the rod bearings, where metal spreads throughout the engine. There is the potential for the engine to catch fire, and a complete engine replacement is recommended. This was confirmed by the dealership where we bought the vehicle, Boucher Hyundai of Waukesha, which told us they are replacing the engines in many of these vehicles. However, our VIN was not included in the recall, although the problem is identical to what is described in the recall. We had the car towed to the dealership; after confirming the problem, the dealership filed a claim with Hyundai seeking to add our VIN to the recall. We included all of the maintenance records since we bought the vehicle in January 2021 with 64K miles. Hyundai rejected the claim, citing a gap in the maintenance records from 64,000-124,000 miles. The dealership questioned that, since they had submitted our maintenance records and there were no gaps. Hyundai again denied the claim, citing a gap in the maintenance records from 17,000-29,000 miles - before we owned the vehicle. We called Hyundai customer service seeking an explanation; they said that the decision is made by Hyundai Motor America, a different entity, which only the dealership can contact, not vehicle owners. The customer service rep's only suggestion was to file a claim with your agency. The vehicle is parked and undriveable; it is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625870November 18, 2024
FUEL/PROPULSION SYSTEM
This 2022 Hyundai Tucson stalled in the middle of a busy highway with my wife in the vehicle. The car suddenyly stalled while going 75mph and she was almost killed and got rear ended. Later we were informed by the dealership that there is a inherent issue with the fuel injection system on these vehicles and the fuel injector has gone bad. These people only replaced the faulty injector. Two months back another injector went bad and then i researched and found this is a bad engineering issue. Now Hyundai is trying to hide behind the veil of Texas Leamon law and is not taking any responsibility or buying back the vehicle. Hyundai forums are full of this problem and many people avoided near death experience because of the stall. I can provide reditt and hyundai forum urls for reference if required.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11625866November 18, 2024
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2022 Hyundai Tucson. The contact stated while driving at various speeds, the vehicle intermittently went into LIMP Mode with several unknown messages displayed on the instrument panel. The contact stated that the failure occurred for approximately 15-20 seconds before the vehicle resumed normal operation. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not diagnosed. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625527November 15, 2024
UNKNOWN OR OTHER
My windows stopped operating. Both front driver and passenger. The motor runs but I am unable to roll up or down. According to what I’ve read, I am not alone. I worry for our safety and that of my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625605November 15, 2024
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
Three weeks ago my dash board lit up like an orange Christmas Tree, with "ABS failure" warnings. I found the Hyundai recall notice in our car file. It said that when the dash warnings appeared, the danger of an engine fire was imminent and that should contact the Dealer that I bought the car from (Hyundai Motors- Naples, Florida-USA). I did so. personally. An appt. was scheduled. This morning (Fri. 11/15/24)upon arrival, a pleasant young woman informed me that Hyundai sent out lots of notices like this, but they didn't apply to my vehicle. I showed her the recall notice with my car's Vin number printed on it. She went back to her boss who told her "We fixed that for him three years ago," Now, I am not certain of anything, but I NEVER brought the car in for an ABS system fix three years ago. I didn't know that I even had an "ABS" system until three weeks back, when the dash board lit up. Politely, I asked the young woman to bring my car back out, as we were done. She offered to make another appointment to "look" at the dash indicators." I said" No, we are done." So, now what do I do? Is the car safe to drive or not? I own and operate an older Hyundai Santa Fe as well. I would be appreciative of your advice. Thank you in advance for your cooperation. The Tucson is a good car. I just don't want it to blow up on me. [XXX] , Florida-USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625298November 14, 2024
UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH:EMERGENCY MECHANICAL RELEASE
The driver's side rear door cannot be opened from either inside or outside. In researching the problem, I found evidence that the issue is commonly reported with the Model 2016 Hyundai Tucson, which I own. Many other owners have reported that their vehicles have experienced the same issue. Mechanics have also expressed curiosity about why there hasn't been a factory recall. The problem is a design issue in some model years, including the 2016 model year. Inability to access the back seats from the driver's side is an obvious safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625177November 14, 2024
ENGINE
The vehicle experienced a malfunction in the ignition or fuel delivery system, specifically a misfire detected in cylinder 2 (DTC P030200). This component has been documented by the manufacturer’s vehicle service center as an issue and may be available for inspection upon request. The misfire caused reduced engine power and hesitation during acceleration, posing a safety risk, particularly while merging onto highways or attempting to pass other vehicles. The issue has been reviewed and addressed by the manufacturer dealer service center twice (presently going in for a third time); however, the problem returned each time after a few weeks, with less than approximately 5,000 additional miles driven. The vehicle has not been inspected by police, insurance representatives, or other parties. The "Check Engine" warning lamp illuminated when the failure occurred, accompanied by symptoms of rough idling and reduced performance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625062November 13, 2024
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The contact did not have to restart the vehicle. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,964.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624659November 12, 2024
ELECTRICAL SYSTEM
Dashboard screen display shut off while driving. Did not feel safe. local HYUNDAI dealer has confirmed problem. Unsure if vehicle has been inspected by manufacturer, has been at the local HYUNDAI for service for one week. There where no warnings messages prior to the failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624465November 11, 2024
VISIBILITY/WIPER, ELECTRICAL SYSTEM
Front passenger door won’t open Defroster/heat won’t work on drivers side
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624487November 11, 2024
ENGINE
Engine light notification was not present before, during or after the complete engine failure of the vehicle while driving. Per dealership, they are unable to find a replacement motor and are going to rebuild the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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