Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11684248September 1, 2025
ELECTRICAL SYSTEM
My dashboard will black out, my HUD display will flicker or just go out. All of my indicator lights for vehicle issues all light up and stay lit up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684279September 1, 2025
ENGINE, LANE DEPARTURE: BLIND SPOT DETECTION, VEHICLE SPEED CONTROL
I purchased a brand-new Hyundai vehicle on [XXX] from Dublin Hyundai. Since purchase, the vehicle has exhibited repeated, serious defects that compromised the safety of my [XXX] baby and family. Timeline of Events: [XXX] – Vehicle purchased new. Safety concerns arose within weeks of ownership. July 16, 2025 – Vehicle dropped off for major issues: camera display failures, heads-up display malfunctions, and random security errors. Vehicle remained in service for over two weeks. August 2, 2025 – Returned with the check engine light on and a scratch on the deck. August 3–4, 2025 – Dropped off again; dealership instructed that the fuel level must remain between 50–70%. August 11, 2025 – Dropped off again; a loaner vehicle provided was unsafe — gear shift failure, body control system errors, infotainment failure, and inability to lock the vehicle. This put my baby’s safety at direct risk as the loaner could not be secured or reliably driven. August 19, 2025 – Vehicle returned with new scratches and multiple issues still unresolved. Late August 2025–Present – Vehicle was relocated to San Jose without my consent. I only know its location from the Hyundai app, which frequently alerts: “Battery level is below normal. Please check that vehicle lights and accessories are switched off to avoid battery drain.” I have not been provided proper updates from Hyundai or the dealership. Safety Risk: Repeated mechanical and electronic failures in both the new vehicle and the loaner. Vehicle is unreliable, unpredictable, and unsafe for transporting a young child. Manufacturer and dealer have failed to provide a safe, operable vehicle despite multiple repair attempts. I am filing this complaint because these issues pose a serious safety risk to me, my infant child, and other drivers on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684318September 1, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
The computerized "Safety" features on this car can not be turned off. They pose a hazard in a number of ways from when the car is stopped to driving on multi-lane highways. For instance, the adaptive cruise control is linked to an over the air network. If that link is "cut" by going through the mountains, cruise control suddenly quits; this has happened while passing a vehicle over a mountain pass. When attempting to pull out from a parking spot, another driver stopped to wait for me because they wanted my parking spot. My car stopped by itself, sounded a loud noise, steering wheel shook, my wife screamed at the noise, and I had to shift out of reverse and shift back into it and attempt to leave the parking spot. When driving in the mountains on curvy mountain roads, my eyes shift around a great deal to keep on top of the road and traffic conditions. This sets off the "its time to take a coffee break" announcement with accompanying dinging. This continues every few minutes until I am out of the mountains - it is distracting at the least. If the adaptive cruise has slowed the car down because of slower traffic ahead, and after a car passes in the outer lane, you pull into that lane to pass the slower car; but when you do, my car accelerates quickly to bring the speed up to the speed set on the cruise control. If the car that just passed is too close, this acceleration sends us hurling toward the other car. I would like the ability to turn these "safety" features OFF. But that is NOT POSSIBLE with the 2025 model - while it was in earlier models. Though I recently purchased this car, I am investigating other cars to replace it almost immediately because I want to be able to drive without these "safety" features making poor decisions and putting my life in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684268September 1, 2025
UNKNOWN OR OTHER, VISIBILITY/WIPER, STRUCTURE:BODY
While driving my 2022 Hyundai Tucson at highway speed, the panoramic sunroof spontaneously shattered with a loud “explosion” sound. There was no road debris, overhead structure, or external cause, and no warning lights or prior symptoms. The glass shows a central hole with spiderweb cracking radiating outward, which is consistent with a manufacturing defect in tempered glass panels, not an impact. The sunroof shade was closed, preventing glass from entering the cabin, but this failure created a serious safety risk to occupants and nearby drivers. This matches numerous reports of Hyundai panoramic sunroof failures and is similar to the pattern documented in NHTSA Investigation PE13-017. The vehicle has not yet been inspected by Hyundai but is available for inspection. Incident occurred on [XXX], while driving from Monroe, Louisiana, to Atlanta, GA, shortly after departure. The failure created a serious safety issue, forcing us to stop at a Home Depot and perform emergency repairs using tarp and Gorilla tape to secure the roof and continue our trip safely. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684252September 1, 2025
EXTERIOR LIGHTING, STRUCTURE:BODY
On 08/31/2025, I was involved in an accident while driving my 2025 Hyundai Tucson. While attempting to change lanes at highway speed, the driver behind me failed to see my turn signal and collided with my vehicle. I believe the cause was the unusually low placement of the rear bumper-mounted turn signals, which creates a direct visibility flaw. The Tucson’s turn signals are mounted low on the rear bumper instead of at eye level within the taillight assembly. This design makes them especially difficult to see in two critical conditions: Bright Sunlight: The low-mounted signals are easily washed out in daytime conditions, reducing visibility to following drivers. Low Light/Traffic Conditions: At night or in heavy traffic, larger vehicles and brake light glare further obscure the signals. In my case, the driver behind me could not see my intent to switch lanes, and despite my efforts to avoid a collision, the lack of visible signaling directly led to a frontal driver’s side impact. This design presents an ongoing highway safety hazard: Poor Visibility: Low placement reduces signal recognition in both bright and low light. Accident Risk: My collision demonstrates the real-world consequences of this flaw. Durability Concerns: Bumper-level placement exposes wiring to water, debris, and road wear, raising the risk of malfunction. Although the accident resulted in minor damage, the potential for severe outcomes at highway speeds is significant. I respectfully request NHTSA to investigate this design flaw and evaluate whether corrective action (recall, retrofit, or advisory) is warranted. UNKNOWN if Hyundai is currently addressing this issue, but concerns about rear blinker visibility have been widely reported among Tucson owners and auto safety forums.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11684220August 31, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
This vehicle is a pile of hot garbage. Front end collision system slams on the brakes when you are not even close to hitting something in front of you plus it will auto brake randomly but often. I was backing into a parking spot and someone walked in front of the car and it slammed on the brakes. Dealer says only way to fix this is to turn the entire safety system off. The coffee break warning has zero rhyme or reason and will go off 10+ times in a trip even though I am not distracted and use my turn signal changing lanes. Dealer states there is no way to turn this off. Dashboard randomly flashes and goes dark along with all lighting in and outside the vehicle. Dealer was unable to duplicate the problem and returned the car with no fix. Drove the car in the rain for the first time and dashboard came up with a ton of errors and crash detection turned off. This is new and will be taking the car in for this and is now the reason I am filing another complaint. This vehicle is NOT safe and can be very scary to drive because you don't know when it will just take over for you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684119August 30, 2025
UNKNOWN OR OTHER
The rear doors stopped opening. Could be a failed lock actuator or the lock is sticking. This is a safety hazard, especially when traveling with a child in the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684030August 29, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
4th occurrence of the forward assistance warning system activating when we were at a slow speed with plenty of room to stop and the brakes engaged suddenly to stop the car and today someone slammed into the rear of our car. This is extremely frightening and should never happen at slow speeds when there is ample time to stop. My husband doesn't even want to drive this car again as he's afraid we may be killed. I see on the reddit site that this is happening to others too. Hyundai must fix this issue ASAP. You can temporarily stop this from working but everytime you stop & turn off car you must do it again. Police were called & report filed. We have to get our car fixed now.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11683745August 28, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The Hyundai Tucson's "Consider taking a break" advisory is triggered by the Driver Attention Warning (DAW) system. This warning happens so frequently that it is more than an annoyance, but a safety issue, because the driver must continually take their eyes off the road to examine what the vehicle is complaining about, and therefore could conceivably be the cause of a crash. Dealer is aware of issue. See attached technical service bulletin. The problem is easily reproducible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683774August 28, 2025
ELECTRICAL SYSTEM
Third time SUV was parked for multiple days without being started and the main battery did not keep the charge. First time was five days and required a battery jump. Then it was 22 days, and as expected, the battery did not keep the charge and required a jump. This week it was eight days and same thing happened. I know the SUV is a hybrid but the main battery should not be run down to not be able to start the engine after a short time not being started. My brother has a 2014 Ford product hybrid and does not have any battery issues when that hybrid vehicle is not started for a period of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683759August 28, 2025
ENGINE, POWER TRAIN
Car would not go over 25 MPH.Had to pull to side of the road.I had to turn the car off and on then it ran normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683046August 26, 2025
POWER TRAIN
The car will fail to accelerate when turning at a stop and starting at times. It’s very dangerous b/c you can be at a complete stop on the highway and try to start going and the car will sputter out. There is no doubt that something is wrong with the transmission and has been for a year but didn’t register until 12,000 miles later.the car only has 70,000 miles in it. I kept taking it to Hyundai to be looked at and they kept telling me it was just how the dual clutch transmission works. Now a year later they say it’s registering as a problem but don’t want to cover it under the warranty b/c I’m a second owner. If I was the original owner, it would be covered. If you look at the history of this year and make, you can see there have been issues with this car. I am extremely upset they aren’t willing to cover the cost. This is my [XXX] daughter’s car and this has been extremely dangerous to drive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683050August 26, 2025
ENGINE
Electric,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683104August 26, 2025
ENGINE, POWER TRAIN
The engine experienced catastrophic failure. A piston punctured the engine block, likely due to failure of the connecting rods, an issue known to be associated with the recalled Theta II engine. The engine is still in the vehicle and available for inspection upon request. We were scared and felt seriously endangered during the incident. The engine failed suddenly while we were driving on a busy highway. After a loud clunk, the vehicle immediately lost acceleration and would not respond to throttle input. We had to quickly pull over onto the shoulder while traffic sped past us at high speeds. The sudden loss of power in fast-moving traffic put us at serious risk of being rear-ended or causing an accident. It was a frightening experience that could have resulted in injury or worse. An independent mechanic inspected the vehicle and confirmed there is a hole in the engine block caused by a piston. We brought the vehicle to a Hyundai dealership for further inspection. Still, their communication has been poor, and they have not yet confirmed whether they acknowledge the issue or its relation to the Theta II engine recall. Our independent mechanic has inspected the vehicle and is currently with a Hyundai dealership for inspection. It has not been checked by police or insurance representatives. No third-party inspector has been involved beyond the dealer and mechanic. There were no warning lights, error messages, noises, or performance symptoms before the failure. The engine failure was sudden and occurred without any prior indication of a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683121August 26, 2025
VEHICLE SPEED CONTROL
The contact owns a 2024 Hyundai Tucson. The contact stated that while stopped at a red light with five vehicles in front of her, the vehicle suddenly accelerated and crashed into several unknown vehicles. The driver swerved and crashed into a cement truck to stop. There were no warning lights illuminated. A woman occupying another unknown vehicle sustained head injuries. The vehicle was towed to a body shop. The air bags deployed. A police report was filed. The driver did not sustain any injuries. There were no reported fires. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 2,900.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11683133August 26, 2025
UNKNOWN OR OTHER
While driving, I am repeatedly receiving a sudden “trunk open” warning on the dashboard. This warning is often accompanied by a loud noise, which can be startling and distracting while the vehicle is in motion. The abruptness and unexpected nature of the alert are alarming, especially on highways or in high-traffic situations, where any distraction could pose a serious safety hazard. This issue has occurred multiple times, and I am concerned that it could potentially cause an accident, either by drawing my attention away from the road or by causing confusion to other drivers who may see the trunk appearing to open or triggering the warning lights. The recurrence of this problem suggests that it may be due to a malfunction in the trunk sensor, latch system, or electronic control unit. This is not only inconvenient but potentially dangerous for the person operating the vehicle. I urge that this be investigated thoroughly as it may affect more vehicles and pose a broader safety risk if not addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683137August 26, 2025
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owned a 2025 Hyundai Tucson. The contact stated that while the vehicle was parked and turned off, the rear of the passenger seat caught fire. The vehicle was unoccupied at the time of the fire. The fire was extinguished twice by the Fire Department since the fire reignited after the first time the fire was extinguished. A fire report was filed, and a report number was provided. The cause of the failure was determined to be a lithium battery failure. A police report was also filed. The dealer was contacted. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was approximately 800.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11683247August 26, 2025
UNKNOWN OR OTHER
Hyundai Tucson 2017 – Known Transmission Defect Ignored I own a 2017 Hyundai Tucson with the dual-clutch transmission. For months I experienced serious hesitation and sputtering when accelerating from a stop or low speed—a clear safety risk when trying to merge into traffic or cross intersections. On July 23, 2025, I dropped my vehicle at Huffines Hyundai in Plano. It sat there for nearly a month until August 21, when they finally admitted they could reproduce the issue. The problem matched exactly what Hyundai itself identified in its own service bulletins regarding this model’s transmission. Despite acknowledging it’s a known defect, Hyundai: Refused to cover the repair, Would not even reimburse my $200 third-party warranty deductible, Has failed to issue a recall, leaving countless owners with the same unsafe problem. This is deplorable customer care. Hyundai and its dealerships know this defect exists, can reproduce it, and yet leave customers to pay out of pocket for a manufacturer-caused safety hazard. Buyers should beware—Hyundai is not standing behind its vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683258August 26, 2025
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
During a recent accident, the driver pressed the brakes but they did not respond, almost as if they locked up. Police at the scene noted there were no skid marks on the road, suggesting the brakes never engaged. The vehicle suffered major side impact damage, including broken windows and crushed passenger-side doors, but none of the airbags deployed. This raises serious concerns about a possible brake system failure and airbag non-deployment defect. The vehicle has not yet been repaired and is available for inspection. Police have reviewed the accident, and the insurance company has also seen the vehicle, but no mechanical inspection has been completed by the manufacturer. There were no warning lights or error messages prior to the failure. The safety of the driver and passengers was put at risk because the car could not be stopped and the airbags did not deploy to provide protection.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11682968August 25, 2025
SUSPENSION, POWER TRAIN, FUEL/PROPULSION SYSTEM
While almost at a complete stop in the process of putting my 2019 Hyundai Tucson in park at my friends home to drop her off, the car involuntarily surged/accelerated forward over a cement curbing and landscaping timber and slide down a small incline into a tree and landscaping boulder! After looking on line concerning the malfunction it seems there are abundant claims from other 2017-2019 Hyundai Tucson owners that have experienced this exact mechanical defect under this frightening description of a surge or acceleration out of the drivers control! It's the craziest, scariest thing ever. We have taken the car in for a recall concerning the check engine light regarding the catalytic converter prior to this incident. The car is well cared for and maintained and has never been in any accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Tucson