Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11503809January 26, 2023
ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning lights were illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503736January 26, 2023
ENGINE
The car started to shake while driving on the highway and it lost power causing it to slow down dramatically, the car driving behind almost hit my car. The issue started with the engine losing motor oil, the dealership said there were no oil leaks and maybe the head gasket needed to be replaced. After the incident one the highway, the car was towed to the closes dealership for service, after diagnosing it was determine that cylinders 1 and 2 are miss-firing and the piston were stuck making it loose compression. Dealer said that they have seen this before, but my VIN does not take part of a recall campaign with other cars having the same symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503660January 25, 2023
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2017 Hyundai Tucson. The contact stated that while reversing out of the driveway, the vehicle failed to accelerate despite depressing the accelerator pedal numerous times. The contact then firmly depressed the accelerator pedal, and the vehicle experienced an unintended acceleration at approximately 35 MPH. The vehicle drove into the neighbor's yard and crashed into the neighbor's house. No air bags were deployed. No injuries were sustained, and medical attention was not received. A police report was not filed. The contact was able to drive away from the scene. The insurance company had the vehicle towed to an independent mechanic for inspection. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11503493January 24, 2023
POWER TRAIN
When driving the vehicle is slow to accelerate hence posing a risk of being rear ended. It makes loud noises when going down hill and it tends to slow down even when you're foot is on the gas pedal. This is a concern for me since I have a small child that rides with me to and from school. The passenger a d driver doors jam on multiple occasions. The non acceleration especially when merging on highways or after traffic light stops is very dangerous since the person behind has no idea what's happening. When you stop the vehicle on a hill at a traffic stop and it's time to go on green the vehicle tends to pull back abit before accelerating, making the person behind wary of being hit. The loud noises made by the vehicle especially driving down a hill are just annoying, if you break to go slower, the noise is even louder. The lack of acceleration and jamming that the vehicle has me very worried for my safety and that of my young child, since we use the vehicle everyday for school drop offs and pickups and work. I am wary of driving it for any other reason that that which isn't fair because I pay for the car each month!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503335January 24, 2023
SERVICE BRAKES
Vehicle was purchased new from local Hyundai dealership in Dubuque, IA on November 17, 2022 and delivered November 22nd. Vehicle had just under 200 miles on odometer. Brake system was working well at that time. On January 21, 2023 I stopped for a red light. After a few seconds the brake pedal started going down and went completely down. Mileage at that time was just over 1700 miles. I took the car into the dealership on January 23rd and they checked the system and said that it was normal. The shop supervisor said that it was not a problem that when the pedal went down it was applying more pressure to the brake system. I disagreed with them as this is usually the fault of master cylinder seals leaking. They brought a newer vehicle into the shop and it had the same problem so no repairs were made. I believe this is an accident waiting to happen and I would like to have the problem corrected. This appears to be a problem with Hyundai vehicles. Our vehicle is a Hyundai Tucson.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503134January 23, 2023
ENGINE
2015 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ENGINE FAILURE. THE CONSUMER STATED THAT THE RECALL WAS DENIED DUE TO MAINTENANCE NEGLECT BASED ON FAILING TO PERFORM OIL CHANGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503248January 23, 2023
ENGINE
Engine defective after 70,000 miles driven. Hyundai agreed the engine was defective and agreed to replace engine after it was brought in and diagnosed on December 12th 2022. Vehicle still at dealership awaiting new engine. Dealer stated that engine is on back order as of this date January 23rd 2023, and has no idea when it will be coming in!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503283January 23, 2023
UNKNOWN OR OTHER, VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
The automatic windows broke in all 4 windows and I am unable to roll down my windows in the case of an emergency. The dealer confirmed this is an issue. This is a known issue on the 2016 Tucson.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503076January 22, 2023
POWER TRAIN
My car shudders upon accelerating at low speeds and hesitated to respond to the gas pedal at low speeds. This shows itself when taking left hand turns where the car will stall for a second or two while turning before the car finally pops and the acceleration kicks in. The transmission feels unresponsive. This has been happening since my car had 5k miles on it but is worse now that it has 35k miles on it. The dealer says this is a characteristic of the dual clutch transmission, and that it’s normal, but it feels extremely unsafe and not normal for an automatic transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503054January 22, 2023
POWER TRAIN, ELECTRICAL SYSTEM, STEERING
I just bought the car, it was brand new off the lot. The check engine light came on followed by every emergency warning on my dash. After this my power steering failed, I was able to move over to the right lane a bit, but that’s it. I tried turning the car off at this point and turning it back on, but it would not turn back on. I could not even put on my emergency 4 way blinkers. The car would not even detect the key at this point. Thankfully we were on a small, low traffic road and not the freeway or a major accident would have been inevitable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502930January 21, 2023
ENGINE
I have had my 2017 Tuscan a month shy of 2 years. Kept up with oil changes. No oil spots on the cement where I park. Had just had an oil change a few weeks prior in fact. I had loss of power. My car wouldnt accelerate so I took it to Bradford Towing in Haverhill Ma and they looked at it and even put in a camera to see the damage. A bearing in the engine blew a whole through a piston causing an oil leak and misfire. My engine is junk now. Key Hyundai of Salem Nh was contacted by Bradford Towing who confirmed it was a known issue and they had repaired over 80 vehicles in the year prior. My particular VIN hasnt been recalled but it should be. I could have been in an accident or worse. Hyundai wont help me because Im not the original owner and I didnt buy it certified.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502795January 20, 2023
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
2022-1-09 Left the house to run errands and noticed the car seemed sluggish when I stepped on the gas to accelerate. I'd actually felt like this may have been happening for some time but it is a "Sport" and it always felt a little funky when you accelerrated. It was blistery cold so my initial thought was I left too quickly and the vehicle maybe needed time to warm up. It felt like the engine didn't either seem to be shifting to a higher gear, or getting enough power to accelerate which was very concerning as this happened as I pulled out onto a busier road, yet couldn't accelerate. I made it to my first stop but called my husband to express concern something seems off with the vehicle. I told him I would likely skip my errands and come home for him to take a look. After my stop, I started the Tucson up to head home - and now the check engine light came on (solid)! Apparently flashing check engine is more serious? I was able to make the drive home to unload groceries but the whole ride home I couldn't accelerate properly so it was a scary drive home, I drove slowly on backroads and used my flashers to get home safely. We immediately called the Hyundai dealer near us which closed. Called four times the next am as we needed whatever was going on fixed quickly. Once the vehicle was at the dealer, we learned it had complete transmission failure. Thankfully it appears this is under warranty. It is STILL at the dealer as it needed to get an inspector to come out to confirm it was transmission failure (which has now been confirmed 10 days later).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502635January 19, 2023
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 60 MPH, the check engine warning light was flashing. The contact stated that the vehicle deaccelerated, and the vehicle started shaking. The contact was able to pull over safely, turned off, and then restarted the vehicle and the vehicle operate normally; however, several minutes later the failure recurred. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502646January 19, 2023
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
My vehicle was stolen due to not having an ignition immobilizer. There were no warning lights. Yes its a known issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502714January 19, 2023
UNKNOWN OR OTHER
Earlier last year (a few months after purchase), I took my vehicle in for a routine oil change and was informed there was barely any oil in the vehicle. The prior oil change occurred less than 3500 miles before, plus there were no warning lights. After this occurred a second time (only 2600 miles between changes), the dealership recommended a series of oil consumption tests. I was informed the vehicle failed and the information would be provided to corporate. HMA (corporate) declined to address the issue as I was the 2nd owner and purchased the vehicle outside of warranty mileage, 60k. Vehicle was purchased with under 61k miles. With a recent oil change, I was informed that it is a matter of time before my engine fails. I do not know when this will occur and the vehicle gives me NO warning that the oil is low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502592January 19, 2023
VISIBILITY:WINDSHIELD
I was driving down the road with no other vehicles around me when there was a loud popping sound. it was so loud it made my ears ring and i jerked the steering wheel a little to the left but i luckly did not leave my lane. it just really scared me. i slowed my car down and pulled over and inspected my car and i noticed a little crack in my windshield which has a little longer. i noticed about a year ago where this same windshield had ice on the inside which i had to scrape and wipe off before i could drive it. i love my car but could there be a defect on this windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502381January 18, 2023
ENGINE
The engine ran out of oil completely with no leaks no nothing and never had a light come on to show low oil or engine issues. It went from running great to engine knocking with no warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502442January 18, 2023
ENGINE
I heard a knocking sound on the morning on 1/6/22, immediately took it to a Hyundai (Capital Hyundai) dealership who informed me it was a known issue they are having to rebuild tons of engines. They would not be able to even look at my car for a few weeks, but I needed to leave it because the engine could seize at any moment. While thy offer loaner vehicles, I wasn't eligible because of the time before they even could look at my car. After paying to rentals out of pocket for two weeks, I received a call today to tell me that because I'm not the original owner (I'm the 2nd owner) they are not honoring the rebuild and I could pay them $8300 plus and additional $2500 to repair their known issue that their Service manager acknowledged. Not to mention Hyundai recent class action lawsuit in 2021. If that wasn't enough, I just received a call from Hyundai corporate office to say sorry if you were the original owner, we could help. I asked the representative if it was a company practice to use that as a deterrent from acknowledging their design/mechanical fault to save cost and she said I'll make a note of that. Is there anything I can do? My vehicle has been serviced every 3000 miles and I have my records. Considering contacting my attorney as well
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502486January 18, 2023
AIR BAGS, VEHICLE SPEED CONTROL
12/02/2022 while parking the vehicle in a parking spot in a parking garage, vehicle suddenly lurched forward causing the vehicle to hit the parking garage cement wall. This caused him to hit his head very hard on the steering wheel. The air bag deployed after he hit his head. The Air Bag did not protect him. He did not hit the accelerator pedal, and the vehicle accelerated by itself, which caused it to hit the parking garage wall. Shortly after this occurrence; he was at the Post Office, to drop mail in the mail box, and he very slightly removed his foot from the brake pedal to move the vehicle up a foot or two, and the vehicle lurched ahead approximately four to six feet. Again, he did not hit the accelerator pedal. Luckily, there was no other car in front of him or the vehicle might have hit it. Prior to the self acceleration of the vehicle in the parking garage and at the Post Office, this issue occurred while he was driving on the highway. He was going 55 mph and the vehicle suddenly went 75 mph. He was at a place where there is an exit, and he would not go that fast at this particular area. He explains he did not accelerate the car himself. He was so concerned about the vehicle self accelerating that he immediately got off of the highway to look under the hood to see if there was some explanation for this. We addressed this issues with the Hyundai dealer. On 01/06/2023, according to the report from them they drove the vehicle around their building and then looked for engine or transmission, and they said there were none.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11502139January 17, 2023
ENGINE, STRUCTURE:BODY
Engine failure while going 70mph on the highway - huge safety issue! Spark plugs totally covered in oil and the engine has major known oil consumption issues. Also 3 of our 4 door actuators broke - huge safety issues as we have kids in our back seats in car seats. This form doesn't have enough room for the letter I have composed about the specifics of the situations. Hyundai has known issues with their engines and some are under recall. We were told ours is not under recall and they will not fix it or help at all to fix it even though many of their engines have/had the same issues as ours and those engines are under recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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