Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11515354April 4, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
I have a 2016 Hyundai Tuscon Limited Turbo which I bought USED in August of 2018. The same week I left the lot I returned multiple times complaining that the car was hesitating and seemed like the transmission was having problems. The car would hesitate to go from a stop, several times leaving me and my infant (at the time) in the middle of intersections crossing traffic and unable to move. It almost got us SLAMMED multiple times. I explained this to them and they just kept telling me it was because of the turbo. I said NO ONE in their right mind would manufacture a car that goes fast at the cost of safety. That was insane to me but they kept sending me home. I returned over and over and over again for the entire 1st year I had the car with no resolution. Eventually, I also discovered issues if I had to brake hard, several times almost running into the back of people and on 08/08/2020 I actually DID slam into the back of someone. I got to eat the cost of the insurance claim - only later to find out that there was a recall on the ABS system which I believe caused the accident. In 2020 when the transmission died, they replaced it under warranty. It took 49 days to replace, meanwhile I have an infant and riding a bus and riding my bike everywhere because the dealer did not help me with a rental or loaner. Then a year later in the middle of 2021 the engine died which they replaced under warranty, this time providing me with a rental for only a short time of the month long situation. Also racked up tow and tow storage bills exceeding $500 because it broke down on a major road in the middle of the night. Now, on 03/11/2023 I heard a sound coming from the engine which sounded like a cat screaming, coupled with severe hesitation when trying to accelerate. Took it to the dealer and they refuse to fix it, said the warranty company declined it. Called Hyundai Corporate and they said the same thing. Called warranty company and they said NO ONE EVER SUBMITTED A CLAIM!!!!!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11515115April 3, 2023
ENGINE
Dec. 14, 2018 while driving 50 M.P.H. my 2014 Hyundai Tucson engine: 2.0-L I4-di with 113,000 miles, made an awful sound then moments later, the car engine lost all power, lights and steering. I nearly crashed my car. I was fortunate not to hit the car in front of me who immediately after my engine failed, suddenly stopped to make a left turn barely missing this car, I then had to correct my skid then make an abrupt 90 right hand turn off the highway and up a steep driveway, praying it was enough of an incline to slow my car bringing my car to a safe stop. Unable to restart the engine, the key having failed to illuminate the engine lights again, I was forced to call and pay for the car towed back to the Laconia, N.H. Hyundai dealer where I purchased the car and within 2,900 miles before the catastrophic engine failure. After five days I called the dealership only to find out then that the Hyundai Tucson's engine was blown and needed to be replaced. I was told there were no new Hyundai engines available, due to thousands of reported engine failures of the Hyundai 2.0 engine and, I would need to purchase a junkyard engine with and pay for another warranty. I can only hope the seriousness of the 2014 Hyundai Tucson catastrophic engine failure hazard convinces the N.H.T.S.A. to force Hyundai USA, 2.0 L I 4 direct injection engine to recall all Tucson models with these motors, joining other 2.0 engines installed in the recalled Santa Fe's and Santa Fe models with the exact same motor in my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515239April 3, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
Camshaft Sensors keep going bad. I just replace both sensors last year cost me over $500 and now I'm getting a readout that its bad again. Check engine light has been coming on & off intermittently ever since. vehicle only has 881 miles on it. it was hardly driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514993April 2, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
The passenger read doors lock up and become unoperable. So the doors cannot be opened from the outside or the inside. This creates a massive potentially tragic situation. If your children or a senior is in the back seat and a fire or an accident occurs they will not be able to leave the car from the rear doors. Let me make this very clear. The doors jam up and will NOT open from the inside or outside no matter what the lock position is in. Also, I see evidence online of this happening to a number of people. Hyundai did not issue a recall, but the indicated that they would fix it under "extended" warranty but when i brought it in (the door was frozen shut) they said this was something else and proceeded to charge me about $500 for the repair; $250 for the part and the same for the labor. This is a common problem and because of the seriousness involving injury and potential death this should have been recalled. How frightening is it to be locked in your car after an accident or fire?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515026April 2, 2023
UNKNOWN OR OTHER
Component: WIndow Regulators fail, leaving window in down position and unable to be closed. Safety issue: Weather and the elements can enter the car, there is risk that children can fall out of the open window, probably others. Has it been reproduced: My 2016 Tuscon needed its 5th window regulator replacement. I was fortunate that the first 4 were under warranty. It is evident that this is an inherent defect in the Hyundai Tuscon window design. This statement is backed up by the many comments on the Hyundai forum website: https://www.hyundai-forums.com/threads/window-regulator-2016-hyundai-tucson.671843/ At this point every window regulator has been replaced once, and in the case of the drivers window, it was replaced twice. There was no warning that this failure would appear. This component has failed on the following dates: 6/4/2019, 10/30/2019, 1/2/2021 (2 windows), 3/29/2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515060April 2, 2023
ENGINE
Engine stalled while stopped at a traffic light on busy highway. Driver turned off engine and attempted to restart, but engine would not restart. Vehicle had to be towed from roadway. Oil level was checked and the dipstick was dry and crusted. Oil was added to engine and engine eventually restarted. However, there is now a severe knocking noise. The vehicle was towed to Hyundai dealership. Dealership advised engine needs replaced. Dealership advised Hyundai discontinued engine so there is not a new engine available. Hyundai advised there is not a remanufactered/rebuilt engine available. There was not ever a check engine or low engine oil level light illuminated prior to engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514988April 2, 2023
POWER TRAIN
First occurrence was on 6JAN23 when the vehicle was being driven and it suddenly and quickly reduced speed to under 30mph. Vehicle then continued to go up in RPMS to nearly 4,000 but the car felt like the transmission was not engaged and driving in neutral then would engage and disengage, causing fluctuations in speed, but never above 30-35 mph. This continued to happen until we could pull over safely and turn off the vehicle and restart. No engine light or warnings illuminated. Vehicle was taken to the dealer for diagnostic and nothing was found. Second occurrence was 01ARP23, with exactly the same results. In doing some research I have found several other complaints with this issue. This is a serious accident waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514720March 31, 2023
POWER TRAIN, VEHICLE SPEED CONTROL
Part 43777-1G100 Pin-Snap is Part Code 43777B does not keep linkage attached to transmission shifter, it broke/snapped off due to wear and tear on a vehicle that only has 65,000 miles on it causing the vehicle to be stuck in drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514805March 31, 2023
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
ATTEMPT TO ACCELERATE AND WILL NOT ACCELERATE AND CAR START OVERHEATING AND BAD ODOR SMOG COMING OUT FROM THE EXHAUST. DEALER FOUD THE FOLLOWING, CONCERN SCANNED FOR CODES, FOUND CODES P111100, P030000. P030100, P030300, P030400 ABNORMAL COMBUSTION DETECTION FOR ANY CYLENDER, RAMDON CYLINDER MISFIRE DETECTED CYLINDER #1,2,3,4 MISFIRE DETECTED, PERFORMED FUEL TEST FOUND ALCOHOL AT 5% FOUND FUEL WAS DISCOLORED AND SMELL VARNISH OR CONTAMINATED, DEALER STILL HAVE THE CAR AND THEY WANT US TO PAY FOR THE REPAIRS AND VOID THE WARRANTY, WE CONTACT THE STATE TO DO A FUEL TEST TO THE GAS STATION AND EVERYTHING IS WITH THE GUIDELINES BASE ON THE REPORT, LOOKS LIKE THE CAR IS DEFFECTIVE AND SOMETHING NEEDS TO CHECK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514834March 31, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
My vehicle takes over my breaks and completely takes control of my vehicle away from me (the driver). It does this randomly. I had a hit and run in a parking lot due to this issue. I am greatly concerned for my safety.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11514851March 31, 2023
ELECTRICAL SYSTEM
THE WINDOW ON THE DRIVER'S SIDE STOPPED WORKING AND WAS STUCK DOWN. I HAD TO HAVE A LARGE PIECE OF THE DOOR REPLACED BECAUSE OF THE WAY THAT HYUNDAI MANUFACTURES THE PART WHICH CAUSED IT TO BE A VERY COSTLY REPAIR AS WELL. LESS THAN 6 MONTHS LATER, THE BACK WINDOW ON THE DRIVER'S SIDE HAS THE EXACT SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514853March 31, 2023
STRUCTURE:BODY
THE BACK PASSENGER DOOR WILL NOT OPEN REGARDLESS OF THE LOCK/UNLOCK FUNCTION. IT IS THE MAIN DOOR THAT MY CHILDREN USE TO GET IN/OUT OF THE CAR FOR SCHOOL, ETC. I REPORTED THIS TO HYUNDAI AND THEY JUST SAID THEY THINK IT IS A LATCH DEFECT. NO ATTEMPT TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514809March 31, 2023
ENGINE
March of 2021 I purchased a new Hyundai Tucson SEL. I have performed all required maintenance (at the dealer no less). In May of 2022 the dealer performed the recall Campaign 966. Since that time, my Tucson has had to go to the dealer 5 times for a P1326 code. This resulted in the check engine light flashing and the car going into protection or limp mode. The vehicle would not accelerate past 30 mph and would not exceed 2000 RPM. This has happened as I have accelerated from either a stop or while in traffic. As of yet the dealer has been unable to permanently resolve the problem. They have replaced the knock sensor. The dealer has replaced spark plugs. The dealer has also replaced the catalytic convertor. They also recently scoped the cylinders and cleaned the engine with pressurized engine detergent. In the days and weeks prior to the check engine light, I can always tell that failure is imminent. The gas mileage will slowly drop off during both highway and city driving. Additionally, I can feel through the gas pedal hesitations and slight rhythmic pulsing. Lastly, I can feel gradual power loss in acceleration and very slight hesitations in acceleration as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514543March 30, 2023
UNKNOWN OR OTHER
In the last 6 months my driver side window, front passenger side window and back left side window have failed. To date it has cost over $1300, not including the newly defective rear passenger window. The dealer has no explanation, they act as if they have never seen this before. The explanation appears to be the plastic mechanism that turns the window up and down has disintegrated inside the door panel. Very faulty workmanship.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514554March 30, 2023
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the vehicle started driving rough and lost motive power before going into LIMP Mode. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the engine oil level was low. The contact stated that the engine oil had recently been changed. The contact also stated that vehicle had been previously serviced and that the catalytic converter was replaced; however, the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514680March 30, 2023
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated while driving approximately 45 MPH, the vehicle almost stalled. The contact heard an abnormal popping sound. The contact stated that the vehicle began to lose motive power. The accelerator pedal was depressed but the vehicle failed to respond. The contact then smelled an abnormal burning odor. The contact stated that when she attempted to depress the brake pedal, the pedal became very stiff. The contact stated that the check engine and battery warning lights were illuminated. The contact was able to pull off the roadway and the vehicle stalled. The contact had difficulty shifting the vehicle into park(P) and was unable to restart the vehicle. The contact had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514124March 28, 2023
STRUCTURE:BODY
Rear door on driver side suddenly won't open from inside or outside. The electric locks can be heard locking and unlocking but door handles do nothing. There are no messages or alerts. The concern is not being able to get someone out in the event of an emergency. There are many complaints about door actuator failures on the internet on several Hyundai models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514172March 28, 2023
ENGINE
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving approximately 70 MPH, the vehicle stalled with the check engine warning light illuminated. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to the local dealer where engine oil was added. The vehicle was not repaired. The manufacturer was contacted and referred him to the dealer for an oil consumption test. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514182March 28, 2023
POWER TRAIN
I believe the transmission is to blame as many others have stated. Our Tucson, without notice, quickly accelerates which is sometimes a scary situation. This defect can easily cause an accident. It happens often. It also sometimes lags when pushing on the gas and then accelerates as if I was in "sport" mode, when in fact I'm not. Hyundai has told me that there's nothing wrong with the vehicle so they won't look at it. That's obviously false as everyone knows now it's defective. No lights or warning devices activated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514280March 28, 2023
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
2016 Hyundai Tucson was stolen on 3/23/2023 in Denver, CO. We were just at the dealership on 3/15/2023 in Edmond, OK and we were not notified of the issue of the vehicle being susceptible to being easily stolen due to the negligence of Hyundai. We were not offered a computer update or steering wheel lock. The dealership was negligent in not informing us of the issue with the engine immobilizer. Now we’re dealing with the aftermath of a stolen vehicle that was recovered damaged due the the negligence of Hyundai. They should have to cover expenses associated with their negligence. They knew about the issue with the lack of engine immobilizer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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