Honda Pilot Complaints

9,418 consumer complaints on file.

#11641765February 10, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic Braking System (ABS) automatically applied brakes when I was 2 car lengths behind a vehicle that was turning and the sensor detected the vehicles brake lights. There was enough space between my vehicle and the one in front of me that was turning for me to stop if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641485February 8, 2025
AIR BAGS
Airbag lift would come on intermittently. Upon dealership inspection it was learned that it could be a possible issue with the passenger side airbag and instructed to not drive vehicle. Airbag was ordered and took over six weeks to receive and repair. Dealership said airbags are not covered by any recall or warranty. Is, should, this be correct?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641529February 8, 2025
UNKNOWN OR OTHER
The Auto Idle Stop System sometimes stalls car instead of re-starting it. It is still in gear when it stalls and can roll on its on. You expect it to start up the way it should and for you to accelerate but it stalls and rolls on its on. You need to put it in park, shut it off and restart it. Not very safe if you were stopped in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641242February 7, 2025
UNKNOWN OR OTHER
I pulled into a parking space at PAM Rehab hospital. Pressed the brake to stop vehicle and it accelerated forward with passenger side wheel jumping over concrete bar and into bushes and driver side concrete bar stopped it from going into the retaining wall. All airbags deployed trapping me in vehicle. Vehicle remained running and I was able to put in park and turn off engine so nurse from rehab could get me out.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11641261February 7, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
I have had a recall that the dealer has renegged on helping me with. About a couple of years ago we scheduled appointments, we missed work, showed up at the appointments for our two cars, only to be told that the parts are on back order. We keep getting the same response over and over. The last time I called a couple of weeks ago, the service department hung up on me. I called back and asked to have the Service Manager call me. He did not return my call. I have left message for the general manager, and he has NOT returned my calls. I need my recall remedied. My vehicle sometimes hesitates to start and has acceleration issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641275February 7, 2025
SUSPENSION
* Rear Frame Corrosion on my 2007 Honda Pilot EX * This is causing instability issues with the potential risk of the subframe uncoupling from the rear frame rail. * No, but a visual inspection clearly shows heavy corrosion. * No warning lamps or messages but the vehicle is showing signs of instability while in drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641283February 7, 2025
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
The car was placed in park, and somehow it rolled backwards into a gas station post causing serious damage. The very badly designed 9 speed transmission is designed to shift into park when the door is opened this is a safety feature that failed! My child could have been in there! It could have rolled back into the file pump! DANGEROUS! I have heard of others complaining this happened to them too. I have video evidence but I need to obtain it from the gas station it happened at.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641167February 6, 2025
AIR BAGS, VEHICLE SPEED CONTROL
The contact owns a 2018 Honda Pilot. The contact stated that while driving at 10 MPH during traffic, the vehicle hesitated, jerked, and suddenly accelerated. Multiple unknown warning lights illuminated. As a result, the vehicle rear-ended a U-Haul trailer that was in front, then crashed into a wall and from the impact into the trailer where it came to a stop. None of the air bags deployed. The contact suffered injuries to the head when she impacted the steering wheel, the right leg near the hip, and the right arm. The contact was taken to the hospital by an ambulance. A police report was filed. The vehicle was towed to an independent mechanic but was diagnosed or repaired. The contact stated that the sensors on the vehicle malfunctioned weeks before the crash. The vehicle was taken to the dealer where unknown repairs were completed. The manufacturer was made aware of the failure. The insurance company was contacted and pending results. The failure mileage was 26,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11641079February 6, 2025
FUEL/PROPULSION SYSTEM
On two occasions my car has stalled out and would not start. The engine turns over but it seems to not be getting fuel. There is still a quarter of a tank of gas in the car. After adding additional fuel and clearing the code P0087. The car runs. I brought the car to the dealership but they said there were no codes and there is nothing they can do. There are recalls for fuel related problems on Honda Pilots 2015-2020 this was issued 12/17/2023. There was a more recent recall on Honda Pilots 2022-2025 for fuel related problems on 1/22/2025. My Pilot is a 2021 the only Pilot not recalled in the past 10 years for fuel related issues. Please recall the 2021 Pilot. I tried reaching out to American Honda and they were no help. They told me they do the recalls and to reach out to you. Please help I am afraid the car will stall out at high speeds and cause harm to me and my family
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640829February 5, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
Shifts hard and accelerates too fast between gear 1 and 2. DTC permanent codes are p2638 and p170B
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640870February 5, 2025
FUEL/PROPULSION SYSTEM
Car started surging while driving in rush hour traffic was very scary and almost caused me to be rear ended at a high speed. It cost 3200.to repair and when I spoke to the dealer they said they were under recall for all models 2017-2024 and it has been an ongoing issue since 2014 I think they should pay to fix it not just let us eat it on the repair because the vehicle is older not that old and it’s a safety issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640963February 5, 2025
ENGINE
Connecting rod bearing failure. Took the car to an independent mechanic to investigate a knocking sound in the engine and mechanic pinpointed which cylinder contained the issue and advised that the car was not safe to drive. He also stated that he has seen this issue in other Hondas and that the estimated necessary repair would be $8000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640577February 4, 2025
ENGINE, VEHICLE SPEED CONTROL
2022 Honda pilot will have engine stall and will not accelerate while in motion. First time it happened was February 2024. Vehicle completely stalled in traffic and would no longer accelerate. Vehicle had to get pushed out of traffic and towed to Honda dealership. Honda service department replaced the transmission saying that was the issue and reason the vehicle engine was stalling. Vehicle has continually stalled but not as severe as the first time throughout the year of 2024. It is now 2025 and vehicle is progressively stalling more frequently. Honda says there is no recall for what is occurring to the 2022 Honda Pilot, but is now having the same engine stalling issue while in motion with their Honda Pilot 2023-2025 models having over 295,000 vehicles involved in a recall reported through National Highway Traffic Safety Administration. -Vehicle is available to inspection upon request. -Vehicle stalling at highway and rural speeds is placing driver, passengers and others at risk of collision. -Vehicle was taken into Honda Dealership in February 2024 and they replaced the transmission stating that was the issue but engine stalling it still occurring as of February 2025. -No warning lamps or messages appearing prior to engine stalling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640311February 3, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I got in my vehicle about a month ago to a lot of blinking lights. I immediately took my vehicle to Davenport Honda in Rocky Mount, NC, who stated I had a misfire and it would be over $1000 to fix the problem. Approximately a month later, a few more blinking lights came on. It was the lane departure, automatic high beam and collision lights. I took my vehicle back to the dealership that stated it is an internal failure and now the entire camera will need to be replace quoting me another $1000 job. I currently have a crack in my windshield and cannot get it replace due to this internal failure. I have read several comments about this internal failure leading to believe me this should be a recall. I don't have $4000 to $5000 to put into a vehicle every 2 to 3 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640360February 3, 2025
ELECTRICAL SYSTEM
The contact owns a 2023 Honda Pilot. The contact stated while driving at approximately 30 MPH, the advanced driver assistance system was unintendedly activated, causing the vehicle to become difficult to maneuver. No warning light was illuminated; however, the "Clear the Sensor" message was displayed on the instrument panel. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640186February 2, 2025
ENGINE, ELECTRICAL SYSTEM
The engine shuts off while driving and attempting to accelerate, happens frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640067February 1, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Hello, I am writing to report an issue I discovered with my new 2025 Honda Pilot EXL, which I purchased in October 2025. On January 5, 2025, while inspecting the engine, I noticed that the protective cover on the wiring harness was wrapped with black electrical tape. This tape was shredded and peeling away from the plastic pipe cover, likely due to heat or other factors. I was surprised and concerned to find such a low-quality material used in this location. The tape's deterioration raises concerns about potential damage to the wiring itself due to heat exposure. I am also worried about the long-term reliability and safety implications, including the possibility of a fire. I drove approximately 40 miles round trip to the Honda dealership where I purchased the vehicle. They dismissed my concerns, stating that this was "normal" and simply advised me to purchase more electrical tape from a home improvement store and re-wrap the harness myself. They refused to perform any repair or replacement. I question why Honda would not use heat-resistant tape in this engine compartment area, especially given the potential for high temperatures. Using a more robust, heat-resistant material would provide greater safety and prevent the current issue. I believe this is a design flaw that needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639789January 31, 2025
FUEL/PROPULSION SYSTEM
Vehicle stalls when trying to accelerate and then jerks when it eventually does. RPM needle bounces when trying to accelerate after having to slow down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639868January 31, 2025
FUEL/PROPULSION SYSTEM
Recall notice received February 2024. Contacted dealership in September 2024 for appointment to have recall completed. I was told no parts would be available in January 2025. Called in January 2025 and cannot get an appointment until May 2025 at two different local Honda dealerships. Outrageous safety neglect!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639945January 31, 2025
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, STEERING, FUEL SYSTEM, GASOLINE
The contact owns a 2020 Honda Pilot. The contact stated that the vehicle was jerking while attempting to accelerate. The vehicle was taken to the dealer who diagnosed the vehicle with fuel injector failure. The fuel injector was replaced. The contact stated that the emissions light illuminated after the repair. The vehicle was taken to AutoZone who diagnosed that the catalytic convertor had failed and needed to be replaced. The vehicle was taken to the dealer and the catalytic convertor failure was confirmed. The catalytic converter was replaced. The emissions light was then blinking consistently with the TPMS, power steering, and other unknown warning lights intermittently illuminated. The contact stated that the vehicle was shaking abnormally while idling. The dealer was contacted, and an appointment was scheduled. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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