Honda Pilot Complaints

9,418 consumer complaints on file.

#11645496February 28, 2025
ENGINE, POWER TRAIN
No power it feels like it’s stock
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645597February 28, 2025
ENGINE
While driving my Pilots RPM suddenly dropped and started to go up and down. My car started to lose power and the car suddenly slowed down as if it wanted to turn off. I was stopped in the middle of the road and turned off the engine. Waited 2 minutes to turn on again and was able to get home. I checked for a code and it gave me P0369 a CAMSHAFT SENSOR problem. So I research the issue and it turns out Honda has known about this issue enough to make a bulletin for it to their techs. The remedy for this code? REPLACE THE CAMSHAFTS AND PLATE! If they have to put a bulletin out then it's happened often. Also why am I paying to put the same type of Camshaft back in with nothing to help that this won't happen again in "X" amount of miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645609February 28, 2025
FUEL/PROPULSION SYSTEM
To whom it may concern, I own a 2017 Honda Pilot which recently stalled while I was driving on the highway, forcing me to pull over. There was no indication that anything was wrong with the vehicle at the time - no check engine lights, no warning indicators, no alerts - this happened suddenly and unexpectedly. My car felt like it lost power, the steering wheel became jerky, and I was concerned for my safety. All the warning lights on the dashboard then lit up, and I believe the car entered limp mode. Had I not been on an empty highway, I believe that it could have easily led to an accident. Fortunately, I was able to slowly drive towards a Honda Service Center nearby, who ran diagnostics and told me that the fuel pump had failed. The error code that their diagnostics reported was p0087: fuel rail pressure too low. Upon looking online, it appears Honda released a statement recalling 2017-2020 Honda and Acura vehicles in the US to replace the fuel pumps: [XXX] . This appears to be associated with NHTSA recall no. 23V-858. Based on the description in the notice, where an inoperative fuel pump can cause the engine to not start or stall while driving, I believe that my car experienced the exact same issue. My 2017 Honda Pilot appears that it would be included in this recall; however, when I check my VIN on the Honda Recall Lookup website, it claimed that my car has no active recalls. I believe this is a serious safety concern, and Honda should be expanding the recall to include the production batch when my 2017 Honda Pilot was manufactured. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645676February 28, 2025
AIR BAGS, ELECTRICAL SYSTEM
The side curtain airbags deployed while I was sitting in the passenger's side of the car looking into the glove compartment for about ten minutes with the car being completely off and parked in the driveway. The Ignition was off and there was glitching and clicking sounds seconds before the airbags deployed. This could have happened at any point while driving on the street or the freeway. It could have caused an accident and could have killed me if it happened elsewhere. It could have been the passenger's side airbag that deployed and I could have been seriously injured. This incident happened on a Sunday, so I had the car towed to Honda the following day. Honda's response after investigating: "We contacted American Honda Technical Support. Our American Honda District Rep informed us to have the customer contact her insurance provider for repairs." Aside from this official response, I was told that they investigated what they could and found no reason as to why the airbags would have deployed. I was told I had two options. Pay for repair with them or report it to the insurance. I stated that the release of the vehicle was a liability if I decided to not pay for repairs with Honda. After some dialogue, they helped with a loaner car and did not release the car to me. There were no warning lights or messages on the dash whatsoever. About a month prior to this incident, the car started alarming randomly. The random alarming would stop when disconnecting the hood latch sensor. I took the car in for a diagnosis and Honda reported that the cause of the alarm was the keyless access unit. The car (screen and dash) would still glitch after the hood latch sensor was disconnected. My hope is that Honda & American Honda admit responsibility & provide a solution not only for me but for all Honda Pilot owners that may be in danger. Investigating should be a priority, but even if repairs are done to my vehicle, I no longer feel safe driving a my vehicle.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11645269February 27, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
2020 Honda Pilot Touring was purchased in CT at Honda of Stamford, May of 2023. I started having issues in July pertaining to extreme dust coming into the cabin causing my children and myself asthma conditions to worsen. I took the car to the dealer and they blew out something connected with the system. I than started having issues with the radio system and large popping sounds coming from it. The dealer didn't check this for me. The car also brakes on it's own while driving without warning and nothing is in front of me. The dealer didn't check this. On [XXX] the dashboard lite up with a lot of error messages and the car brake light was on. The car would only go 20mph on the highway. The car was stuck in Greenwich, CT at my son school for 2 days until I got it towed to the dealer. On Feb24th the car was towed to the dealer. I was told the brake switch went out and needed replacement. I was charged 200.00. I picked the car up on Feb25th @1pm and the dealer claimed the repair was done. On [XXX]. I was traveling on the highway in Norwalk, CT and the dashboard lite up with the same errors and he brakes did the same thing and the car was hard to steering. I took it back to the dealer and was told 3 other things was wrong with the car. Code-C0040-62 Brake lamp switch failure stuck. U3000-49 Multi purpose camerawave radar internal electronic failure. B2A60-97. Tech reset camera and the system still gave failure codes. The dealer confirmed the issues, but refused to give me a replacement. I had a DMV investigation and the out was to refund me for the conveyance fee the dealer lied about on the contract. I was also refunded for vin etching the dealer lied about on the contract and refunded for Honda Care. I was in the car with my children when the brake issue happened both times and it was scary. The car was never inspected before it was sold to me. I also never received several documents from the dealership required by CT state law. I left the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645410February 27, 2025
ENGINE
[XXX]: While driving on [XXX] in Pennsylvania, my check engine light illuminated in a tight construction zone with jersey barriers & speed limit of 55 mph during inclement weather. I chose to remain behind a tractor trailer driving under the speed limit for the remainder of the construction zone approximately 1 mile. Once out of the construction zone, I attempted to pass the truck in front of me; however, when I moved into the passing lane, my vehicle would not accelerate to pass the truck placing myself and my 2 children in danger on [XXX] in inclement weather. Fortunately, I was able to safely return to the travel lane & then exited at the next exit which was about 2 miles away. I proceeded to a pull off right after the exit ramp & called my spouse. When he arrived, we decided to attempt to drive the vehicle home an alternate route; however, while driving about 2-3 miles the check engine light remained on & I was not able to accelerate beyond 35 mph. We decided to pull into our HS parking lot where I shut off my car for about 5 minutes. When the vehicle was restarted, the check engine light was no longer on, so we drove around the parking lot & the vehicle appeared to be operating normally allowing acceleration to occur, so we attempted to return home. While driving about 3 miles, the check engine light once again displayed as well as a series of other warnings. The vehicle began to shake and various noises were produced from the front end of the vehicle including what sounded like metal on metal grinding. ASAP, I proceeded to a parking lot to ensure safety for myself & children to stop the car and have it towed to a local mechanic, then to a Honda Dealership. After initial diagnostics, we were informed our engine failed & needed replaced due to what they suspected was a connecting rod bearing issue. Our engine is currently being replaced, but we informed them we wanted the defective engine held to be available for inspection for this investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645078February 26, 2025
POWER TRAIN, SERVICE BRAKES, ENGINE
The brakes have been repaired and replaced repeatedly. The vehicle locked down yesterday 2/25/25 when the driver was headed to school to pick up the children. The car came to a complete halt and was a danger to others with a "transmission engine" warning light on the dash. This vehicle has numerous repairs in addition to being too dangerous to drive down a two lane road due to the severity of the following issues: •Abrupt jerking or 'juddering' while accelerating, which can cause sudden unintended movement. •Noticeable hesitation when pressing the gas pedal, impacting the vehicle's response time. •Unusual clunking noises or hard downshifting, indicating potential internal damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644896February 25, 2025
ENGINE
The contact owns a 2017 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine was misfiring with several unknown warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644553February 24, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644649February 24, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Honda Pilot. The contact stated that upon arriving at the destination and attempting to reverse into a parking space, the transmission failed to shift into reverse even though the gear shifter was in reverse. The vehicle failed to shift back into drive, prompting the contact to turn off and restart the vehicle. After restarting the vehicle, the vehicle returned to normal functionality and the contact continued driving the vehicle. While driving at an undisclosed speed, the vehicle inadvertently lost motive power and was unable to accelerate above 20 MPH. The contact was able to reach her destination and turned the vehicle off, after which the vehicle was unable to restart. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the brake switch and possibly other faults with the electrical system. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644684February 24, 2025
ENGINE
Failure of the connecting rod bearing similar to the recall. Current recall does not apply to the vin.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644488February 24, 2025
POWER TRAIN
On several occasions the Pilot lost power and decreased speed at an alarming rate while I was accelerating to merge on to the interstate creating serious safety problems. The transmission completely died while I was stopped on the roadside 1200 miles from home in a remote area. It took 2 weeks for the local dealer to acquire and install a new transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644329February 23, 2025
ENGINE
While driving on the highway, I heard an unusual noise coming from the engine. Shortly after, the check engine light began blinking, and the vehicle’s performance worsened. The vehicle was taken to a local mechanic, who suggested that the issue might be related to the engine rod bearing. This issue posed a serious safety risk as the sudden performance deterioration on the highway could have led to an accident or left me stranded. The problem has been confirmed by an independent mechanic but has not yet been inspected by the manufacturer or a dealership. Prior to the failure, there was a noticeable engine noise, and the check engine light began blinking while driving. After researching, I found that certain 2016 Honda Pilot vehicles were recalled for this same issue, but my vehicle was not included. Additionally, reports indicate that NHTSA is investigating similar problems in Honda vehicles. I am reporting this issue as I believe it may be part of a broader safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644250February 22, 2025
ENGINE
2 weeks ago, my car stalled as I was driving down the highway and attempting to pass another vehicle. I was going around 45 mph, the engine stalled, the speed dropped down to about 33 and would not let me accelerate. There was not a warning light. Fortunately, there was not a car to my left so I was able to pull over. I turned the car off and it restarted. I took it to the shop a few days later and sat there for 5 hours while they ran diagnostics. They could not get the car to replicate nor did a code come on so they asked me if I could leave it. I left it for a few days and they still could not get the diagnostic code to come on nor could they get it to replicate. They did not have a rental or I would have left it longer. I will continue to call them to see if they have a rental so I can leave it longer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644049February 21, 2025
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
At random times, but seemingly becoming a more frequent occurence, when the stop/start system engages & shuts the vehicle down at idle (at a stop light for example), the vehicle will not restart for a period of time afterwards. This has also happened on the highway multiple times in traffic in which the vehicle will not start for a short period of time. This is a big safety issue and I was almost rear-ended a couple of times in those highway cases. When the problem happens, the lighting on the meter (indicator lights) will randomly flash & the clicking sound from the blinker will continuously go on/off during the timeframe of when the vehicle will not restart. I've raised this concern to Honda multiple times with no support coming back from them since they can't re-create the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643822February 20, 2025
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
Water leaked into front floors of vehicle soaking the carpet and the fuse panels in the floor. Yes it is available. Fuse boxes had standing water building up behind them slowly dumping water into them causing shorts in electrical system which could have caused the car to catch on fire. Yes the problem has been confirmed. No the vehicle has not been inspected by anyone other than mechanic. The only signs of the problem I noticed was the carpet was soaked and couldn't understand why. The battery died randomly one night after locking the doors. No other signs were noted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643995February 20, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I just got on the freeway and traveled about two miles into driving without any warning engine begin to lose power than stalled. I immediately pulled over checked out all fluid levels were good. There were no leakage present and no codes came up on instrumental panel,and still unable to start car.We had my pilot towed to a mechanic shop 20 miles from where incident happened. When mechanic looked over my engine he noticed a crack and mentioned that something was protruding out from the engine block he took a picture and than text it to me stating that the engine was damaged. We had another certified mechanic take a look at problem area that's when he also concluded that the motors extension rod broke thru causing engine failure admitting that engine is damaged and would need to be replaced. We thought this might be part of a recall we checked on (23V751000) that stated due to manufacturer error the connecting rod bearing in the engine may wear and seize damaging the engine, when I read this I had my pilot towed now to Honda service center where they claimed that my pilot had no known recalls and that I would have to pay out of pocket 10 k to repair because there was now a large hole in my engine.Originally I was told it would cost me about $200 to have them take a look at what was wrong with my car, but When I asked what the bill was for the inspection they said it was zero dollars because (without telling me first)they changed out the push start button,and that there wound be no charge. When I asked why they changed it out when I had already done 2 yrs ago myself and was reimbursed by Honda already. Honda service technician than proceeded to show me a photo that was taken of a large hole in my engine, telling me they had no idea why, and advised me my motor would have to be replaced. We purchased this vehicle new from this dealership and have had service regularly including transmission fluid and tune up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643628February 19, 2025
ENGINE
Subject: VIN [XXX] My Honda Pilot has been diagnosed with engine failure by Bobby Rahal Honda in Mechanicsburg, PA despite having been cared for quite well. This failure occurred well before reaching the expected life of the vehicle, yet outside the warranty window and having NO symptoms before the sudden failure. After doing some research on Pilot owner online forums, as well as, the NHTSA website, it seems similar complaints have been well reported and a recall has been issued for some vehicles in the same year and model under NHTSA campaign number 23V75100. This relates to Honda manufacturer recall XG1 and Honda recall GG0. The failures of my engine should be considered in the NHTSA Campaign number 23V751000. Honda recall number XG1, Honda recall GG0. In addition, my claim should be considered as part of NHTSA Action Number: RQ24013. This is a current investigation as to why the NHTSA Campaign Number 23V751000 was limited to 249K vehicles while so many cars continue to have the same issue but fall out of the scope of the recall. The estimate of the work that needs to be completed was going to cost us $7,585 on my vehicle. They wanted to replace the engine with a used engine that has the same issue. We had no choice but to trade it in and buy a new Pilot. This is unfair to American consumers, and I feel we need to get reimbursed by Honda Motors. Thank you for your attention to this matter and your work to protect the American consumer, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643771February 19, 2025
POWER TRAIN
- Received error when driving that stated "Transmission System Problem." - Took into a service shop and the code P0741 was confirmed as the error. - Took to Honda Service repair, they confirmed the issue with the Torque Converter that needed to be replaced - Proceeded with the repairs at Honda (replacement of torque converter and replacement of 2 studs on catalytic converter that broke during their replacement of torque converter) - Informed there is a Warranty Extension for my Year/Make/Model on this torque converter as it has a known issue, however my VIN is not currently included in the Warranty Extension. My vehicle is in great condition with low mileage (approx 85K miles at time of repair), so I believe given the circumstances my VIN should be included in the Warranty Extension that currently exists for other VINs in my same Year/Make/Model as there was clearly a defect/issue with my torque converter as well. Link to existing warranty extension: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643792February 19, 2025
AIR BAGS
The contact owns a 2021 Honda Pilot. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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