Honda Pilot Complaints

9,418 consumer complaints on file.

#11647064March 7, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The instrument panel blacks out and does not display critical information such as engine oil pressure radio goes out speedometer goes out rear camera goes out. There was a recall T89 but Honda says my VIN does not come up under the recall even though it is the same issue. This is an intermittent problem. Everything will be working and then while driving it blacks out. The black could last hours. Unable to get navigation. Then when it comes back on the panel light up with engine light warning brake warning low gas warning even though tank is full traction control light comes on These warning lights will come on and after a few minutes go out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646670March 6, 2025
POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
While driving got 3 messages. Transmission Error, Emission Error and Blind Spot Error and the vehicle would not go into Drive mode. Looking at all the information online there is plenty of reports on issue with the transmission on the 2005-2019 Pilots 9 Speed transmission including loss of power when driving which luckily did not happen to me. It is a safety concern that Honda needs to address.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646758March 6, 2025
ELECTRICAL SYSTEM
Issue where the headlights would come on intermittently while parked in garage, horn would start going off intermittently, car making noises while sitting parked every few minutes. Appears to be a common issue related to the Keyless Access Control Unit (a.k.a. Smart Power Control Unit).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646870March 6, 2025
LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
The windshield camera (aka "monocular camera") appears to be failing prematurely. According to internet research, this appears to be an overheating problem in the design of monocular camera. This results in a litany of dashboard errors like the following: Collision Mitigation Problem, Road Departure Mitigation System Problem, Adaptive Cruise Control Problem, Lane Keeping Assist Problem, Braking System Error, Auto High Beam Problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646775March 6, 2025
ELECTRICAL SYSTEM
Starter bad
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646711March 6, 2025
AIR BAGS
1. 2020-22 Multi-Model Seat Weight Sensor Safety Recall NHTSA Recall Number: 24V-064; MFR Campaign ID: OHB; Campaign Description: 2020-22 Multi-Model Seat Weight Sensor Safety Recall; Recall Date: 02/01/2024. 2. I have contacted the Dealership on several occasions and Honda Motor Car Corporation and have been told that a. The replacement part isn't available. b. Unless there is an incident or there has been a diagnostic I have to wait. 3. This is a consumer safety issue, since 02/01/2024, why as a consumer do I have to wait until someone is hurt, injured or killed to have this sensor replaced. When is Honda Motor Car Corporation to be held accountable to provide the required part to have the Seat Weight Sensor replaced?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646531March 5, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
The ATF Warmer failed. This allowed engine coolant and transmission fluid to mix. This caused the engine and transmission to overheat. No warning messages appeared up until the transmission overheated. A warning appeared about the transmission, but not about the engine. Honda says that they do not think my VIN was impacted by this known issue. And, yet, my car has a textbook defective ATF warmer with 100% overlap in symptoms with a known service bulletin issue (17-035 from April 7, 2018).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646533March 5, 2025
FUEL/PROPULSION SYSTEM
FOR THE LAST FEW MONTHS WE HAVE BEEN SMELLING FUEL IN THE CABIN WHEN DRIVING AT SLOW SPEEDS. ALSO WHEN THE FUEL TANK IS TOPPED OFF, WE SMELL FUEL WHEN PARKED IN THE GARAGE FOR 1 TO 2 DAYS AFTERWARDS. TOOK THE VEHICLE TO INDEPENDENT SHOP WHO ADVISED THEY SEE SIGNS OF SMALL FUEL RUN-OFF FROM TOP SIDE OF TANK. THEY PERFORMED A SYSTEM PRESSURE TEST AND THE EVAPORATIVE SIDE OF THE FUEL TANK FAILED THE PRESSURE TEST. THE VEHICLE IS OFFICIALLY NOT PART OF RECALL LISTED BY HONDA TECHNICAL SERVICE BULLETIN 16-051 OR 17-021. THE REPLACEMENT TANK PART NO. 17044-TG7-A00 OR 17044-TG7-A01 IS NOT AVAILABLE FROM ANY HONDA OEM DEALER DUE TO BACKORDER WITHOUT ANY DATES. WE WERE ADVISED TO ENSURE VEHICLE IS PARKED OUTSIDE OF GARAGE FOR FUME AND FIRE SAFETY. CALLED Honda Automobile Customer Service Recall Line, THEY ONLY CAN ESCALATE AS A GOODWILL REQUEST FOR THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646484March 5, 2025
ENGINE
Was driving car on 3/3/25 with 91,635 miles and lights started flashed saying "Emission System Problem" and "Transmission System Problem." Car slowed down and wouldn't shift gears putting me in danger of being stranded on the street. Screen showing drive mode went blank and wouldn't show if car was in drive or reverse. Luckily was able to get car back to home a few hundreds of feet away but car was very sluggish. Error message on car said engine system problem and not to drive the car and get it to dealer. Ran machine and found DTC code of P0717 Input/Turbine Speed Sensor A Circuit No Signal. On 3/4/25, car was towed to Right Honda dealer. Tow truck driver barely got car on bed since gears were not shifting. Dealer found at drop off that the car was smoking from exhaust. Tech at dealer diagnosed and found input shaft sensor to be "bad" or "faulty." The output had signal but NO signal from input. They proceeded with work to replace input shaft sensor and the DTC code cleared. There was no service bulletin out to cover the faulty part and I had to pay out of pocket, $330.25. Honda needs to have a service bulletin for this faulty part that could cause a loss in power to vehicle and leave driver/passengers stranded or in a collision with no warning! I would like to be reimbursed for my out of pocket expense as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646514March 5, 2025
ENGINE, UNKNOWN OR OTHER
Crank shaft rod bearing, engine needs to be replaced due to internal damage. Honda has recalled other VINs for 2018 Honda Pilot, but not mine. I am having the same problem as another recall already issued, and Honda is refusing to pay for engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646287March 4, 2025
ENGINE
The contact owns a 2016 Honda Pilot. The contact stated while driving 55 MPH, there was an abnormal clunking sound coming from the engine compartment. The contact observed a loud banging sound coming from the same area and the vehicle lost motive power. The vehicle was steered to the side of the road and turned off. The vehicle failed to restart. The vehicle was towed to an independent mechanic where it was diagnosed that the connecting rod had gone through the oil pan, and the engine was blown. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646361March 4, 2025
BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, ELECTRICAL SYSTEM
Backup camera shows distorted colors and no longer usable to identify objects in the rear of the vehicle. Additionally all backup sensors no longer activated when objects are behind the vehicle. Since there are massive blind spots behind the vehicle this is an accident waiting to happen. This was observed by dealership and recommended that the camera be replaced at owner expense. Still pending fix due to cost. This appears to be a common problem with 2019 Honda Pilot models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646357March 4, 2025
UNKNOWN OR OTHER
The auto idle-stop feature in my Honda Pilot prevented from starting the engine again. It is available for inspection upon request. I was at the stop light with the idle-stop feature enabled and when it was time for me to start driving again, the car would not start. The car turned off completely and a lot of the lights including the battery light turned on and a message stating to bring the key fob close to the start button came on. The battery has been changed within a year since I mentioned this problem to the dealership when I brought it in for an oil change. They determined that they had to change the battery. Clearly this did not solve the issue. When this happened today, I was driving on [XXX] which is a highway with a lot of traffic. Since I was unable to move forward, I backed up the traffic coming behind me. The problem has not been produced or confirmed by the dealer since this happened today. The component has not been inspected by the manufacturer even though I have brought it up to their attention, police, or insurance representatives. No warning lamps, messages or other symptoms of the problem prior to the failure have appeared. This is the first time that the car has completely failed to re-start. In the past, it has struggled to start, but it makes it happen. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645979March 3, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact had received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE), and the vehicle was taken to be repaired under the recall. The contact stated while attempting to start the vehicle, the vehicle failed to start. The battery, Emissions, and 4WD warning lights were intermittently illuminated. The dealer was contacted; however, the dealer informed the contact that a diagnostic test was needed. The vehicle was taken to Auto Zone and the contact was informed that the failure was related to the former recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646021March 3, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that a second notice would be sent when parts were available. The approximate failure mileage was 55,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646130March 3, 2025
ENGINE
My 2016 Honda Pilot engine had a rod knock and eventually was replaced by Acura of LibertyVille. When I reported this problem to libertyville Honda (IL) they said vehicle not on any recall list, but now I'm hearing that 2016 and newer Pilots have same issues as my car, when I called customer relations at honda, they are still telling me there are no recalls for your VIN, even though my vehicle 2016 Pilot. I believe that somehow something is missing and more VINs were impacted, according to what I read online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645682March 1, 2025
ENGINE, FUEL/PROPULSION SYSTEM
My Transmission went out on my 2016 Honda Pilot I bought it on 8/25/24 with 68,000 miles on it, six months later I have 81,000 miles on it and I’ve been quoted $9222 to install a rebuilt transmission at the dealership. 3 mechanics & transmission specialist do NOT even work or offer to replace transmissions on this model of honda pilot due to its known issues in the 6 cylinder V6 3.5 L. My car was in excellent condition, low miles, always well maintained. 2/21 It started rough/delayed shifting, during gear changes, hesitation when accelerating, unusual noise like quiet whining, on 2/22 the check engine & emissions & transmissions system lights came on I immediately took it to the Honda dealership/service on 2/22/25 I dropped it off and left it after hours (weekend Mon. 2/23 they diagnostic performed $200 transmission fluid flush and software update $500 it did not fix a thing. They evaluated & diagnosed on 2/24/25 Error codes stored P0776 & P0777. Recommending a rebuilt transmission for $9222. I got second and third opinions from experienced, highly recommended mechanics & transmission specialists who won’t even touch the 2016 honda pilot because it is considered problematic model/year with frequent reports of glitches & complex issues which can be make the job time consuming & potentially costly for the mechanic due to the need for speciality parts & diagnostics. Ive contacted American Honda & service/dealership inquiring “goodwill” program with no resolution. I have personally owned a 2005 pilot, 2011 pilot, 2007 odyssey, my parents & sister both currently own two Honda pilots & a Honda Ridgeline to say we’re loyal Honda customers is an understatement. I regret buying this 2016 Honda Pilot 6 cylinder V6 3.5 L I believe honda made a huge mistake and recalls must be issued. Show some integrity and take accountability this is unacceptable. If consumers & mechanics want nothing to do with it you should probably follow the evidence. From a very disappointed customer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645687March 1, 2025
FUEL/PROPULSION SYSTEM
High pressure and low pressure fuel pumps were defective.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645769March 1, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES
When I was paring my phone to Bluetooth I noticed my car started to pop up alerts in accessory mode (low power state engine off) that my Honda was hiding critical safety alerts with the Brake System and Charging System Problem and a Anti-Lock Brake System Problem when fully powering the car most of theses alerts are fully hidden from driver view the only thing I was able to see consistently was the U3006 control module input power fault with my scan tool this is very concerning that a driver would have to do all of this work to find essential hidden driver major safety alerts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645771March 1, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
Subject: Safety Complaint Regarding Adaptive Cruise Control Malfunction – 2025 Honda Pilot Dear NHTSA Office of Defects Investigation, I am filing a formal complaint regarding a recurring safety issue with my 2025 Honda Pilot, which I purchased in September 2024. The vehicle’s Adaptive Cruise Control (ACC) system frequently and unexpectedly turns off while driving on the highway, creating a serious road safety hazard. This issue has been happening intermittently since I bought the vehicle, and despite bringing it to Honda’s attention, they have not acknowledged or addressed the problem. The sudden deactivation of the ACC system can cause unexpected speed changes, forcing the driver to react quickly and potentially leading to hazardous driving conditions. Given the increasing reliance on driver-assist technologies, such malfunctions pose a risk to both the driver and other motorists on the road. I have reported this issue to my local Honda dealership, but they have not provided a permanent resolution. I am concerned that other Honda Pilot owners may be experiencing the same problem, which could indicate a widespread defect. Therefore, I urge the NHTSA to investigate this matter thoroughly and take appropriate action, including issuing a recall if necessary, to prevent potential accidents. Please confirm receipt of this complaint and inform me of any next steps. I am available to provide further details or documentation as needed. I appreciate your prompt attention to this critical safety concern. I also attached photos of the said issue. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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