Honda Pilot Complaints

9,418 consumer complaints on file.

#11648575March 16, 2025
UNKNOWN OR OTHER
Backup Camera displays "camera system failure." I believe the 2019 honda pilots were affected but I did not receive a mail stating to do a backup camera recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648518March 15, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
2019 Honda Pilot EX-L Receive alarms for malfunctions in the following systems: Collision mitigation system Lane keep assist Adaptive cruise control Road departure mitigation Automatic high beams
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648492March 15, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
All safety/collision prevention systems related to camera have become inoperative. Vehicle will not lane keep assist, emergency brake, or notify of possible collisions. Problem occurs every time vehicle is turned on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648433March 15, 2025
POWER TRAIN
Jerky transmission from 1gear to 2nd gear . Most noticable when engine is cold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648265March 14, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
When the Idle Stop feature is activated, the car idles at a redlight or prolonged stop as when stuck in traffic. The car engine stalls once the brake pedal is released and must be restart in order to move the vehicle. The condition is dangerous as it has happened in busy traffic. It happens approximately 1 out of every 10 times the idle stop is activated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648282March 14, 2025
ENGINE
The contact stated that the 2017 Honda Pilot. The contact stated that while the vehicle parked, the contact attempted to start the vehicle, there was a rattling sound coming from the engine compartment. The check engine warning light was illuminated. The contact stated that a certified mechanic nearby inspected the vehicle and advised the contact to no longer drive the vehicle. The vehicle was towed to the dealer who diagnosed that the rod bearing had fractured causing the engine to fail and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 113,178.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648262March 14, 2025
UNKNOWN OR OTHER
Rattling noise when using heater. Seems to happen when the car is cold and fan speed doesn't seem to change it much. Once the car is warmed up it mostly disappears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648193March 13, 2025
FUEL/PROPULSION SYSTEM
Vehicle's motor stopped running in traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648231March 13, 2025
SUSPENSION, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
1) 2024 Honda Pilot is a 7 passenger vehicle w/2WD towing rating of 3500 pounds.With 4 people in the rows 1&2, and 4-20 lb. suitcases in the cargo area behind the 2nd row, the rear suspension has extreme negative camber on the suspension and it looks like it's weighted down with a ton of rocks in the back.This causes excessive tire wear on the inside of the rear tires.I brought this into the dealership to address, and they said that it's normal.They declined to check the alignment specs, and said that they just put a couple guys in the 2nd row and all looked normal.Must be inaccurate specs, or it has inadequate rear suspension and/or rear shocks.Why would a vehicle with 60% of the passenger/weight capacity, and with not even set up with a towing hitch, have this kind of problem?This should be investigated as we've never had this problem with our previous Honda's, or any other vehicle. 2) Since new, we have problems with the acceleration of the vehicle, primarily from a standing start.When we try to gently press on the gas peddle it surges forward like a person in a sports car trying to spin the tires.This has nothing to do with the pavement as it's dry concrete, and it is very hard to get the vehicle to move forward without spinning the front tires.Dealership says that it's normal as it just has to do with the gearing of the new 10 speed transmission and it's sensitive (huge understatement).This rapid acceleration is dangerous and can cause you to loose control, and even worse if we're driving on wet roads.I've never experienced a gas peddle/acceleration problem like this on any vehicle I've owned in 40 years, even sports cars.Drive one of these Pilot's and you'll see yourself! 3) Honda's Vehicle Data Privacy Notice is extremely unethical and should be illegal.Honda is collecting and selling it's clients personal info to third parties. They're trapping clients and compromising personal data and identity for even more money.This leads to identity theft.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647836March 12, 2025
UNKNOWN OR OTHER
This accident happended about three months ago. While I was driving on highway, all of suddend, most the signals popped up like firework, AWD/VSV/EPS/TSA and Hill Start Asssitance and etc. My pilot just like lost power and hardly to be speeded up. This was really scarily on the highway. Then I managed to drive to my friends' garage. My friend, who owns a garage, helped me to diagnosis the issue and failed to find anything significant (See attached) . He then cleaned up a the signals above, and let me drive home. Amazingly after a the error signals cleaned up, my pilot was running normally. So couple of weeks later, I sent my car to DavisHonda, a dealer close to my home, to have a close check. Unfortunately, the report shows that everything is normally. At this moment, I am so surprised how could that happens to my car. My gut feeling for this accident is this one is mostly the software issue than hardware issue. So how in some particular conditions the software has some hacuup. But this could rely on your investigation. Maybe this is only one or two cases. But for me I still feel no comfortable to drive this car around, since I feel it is not that safe any more. Hope you guy can find some answer for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647968March 12, 2025
UNKNOWN OR OTHER
I was coming out of a parking lot so I was braking. My car suddenly surged even though my foot was on the brake. I pushed the brake harder and harder my car moved about 20 ft. toward a curb before it stopped. We are contacting the dealer to have it checked. No reports where filed. There was no warning before it happened. It speed up like it was accelerating to go on the expressway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647933March 12, 2025
EXTERIOR LIGHTING, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
While driving the pilot warning alerts popped up that none of the collision detection, lane assist, cruise control, and seemingly all radar related systems were working. Additionally, the headlights turned off. We have brought this to the Honda dealer on now three occasions, and there doesn’t seem to be any understanding of why this is happening. On the evening of March 11 this issue happened again after the dealership having the car for a week to “fix “this problem and the lights turned off on an unlit road almost causing an accident. The car is again back at the dealer, who apparently is working with Honda again. I have seen this type of problem reported for other 2023 Honda vehicles, including the pilot, passport, and CRV on various Internet forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647382March 10, 2025
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
The Pilot has exhibited unusual behavior that seems tied to the autostop functionality when at a stop light. Three times now I will let my foot off the brake and the car completely shuts down. When I try to restart the vehicle, the accessory power turns on but the vehicle will not start. It will start to turn over, but the turn over terminates abruptly and the car completely shuts off. The behavior seems similar to what is in the NHTSA Action Number PE22005
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647498March 10, 2025
UNKNOWN OR OTHER
When I took my car for tire installation at Walmart on [XXX] , the technician declined to install the tires, he stated "your vehicle is unsafe to lift up for tire installation because of rust". I was on my driving it to a body shop when something snapped near the right rear tire after I hit pot holes. I felt it was unsafe to continue I decided to drive it slowly back home and parked it. I fear to drive it again to avoid causing accidents to myself and to other motorists. The car engine runs good and there are no problem lights on my car dashboard. The car interior is still good. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647202March 9, 2025
ELECTRICAL SYSTEM
The backup camera exhibits image distortion, posing a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647239March 9, 2025
ENGINE
I was told by my local Honda Dealer (Autofair Honda Manchester NH) that my very well maintained 2017 Honda Pilot, which I bought new, needed a new engine. After doing some research, I discovered that Honda has already recalled 249000 vehicles in the US with a 3.5 liter V6 engine that had manufacturing defects in the crankshaft that could cause connecting rod bearings to prematurely wear and seize leading to engine failure. NHTSA also said it was probing the severity of the issue to determine if the vehicles not included in the 2023 recall should be covered. My 2017 Pilot falls into the "investigation period" and has characteristics consistant with those addressed in the 2023 recall. Therefore, I wanted to add my information to your database. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647132March 8, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
My car is cycling through warnings about several systems including braking, power steering, trailer stability assist, electric parking break, emissions, low speed braking, collision mitigation, cruise control, electric power steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647124March 8, 2025
VISIBILITY/WIPER
After having recall work done on the vehicle, the recalled driver side mirror is now not able to be to view roadway safely. The mirror is projecting duplicate images in a single lane and is impossible to view out of. In the photo you can see how the newly installed Honda side mirror is distorted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646938March 7, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647028March 7, 2025
ENGINE
My wife was driving down a busy two lane main road when the vehicle stopped with no prior warning symptoms or dash lights. The vehicle would not jump or go into any gear. It was towed to Honda East in Cincinnati. They said it was showing multiple misfire codes. After a complete engine teardown at a cost of almost $1K, it was determined that it had two bent valves in cylinder #2. The timing belt components were intact and the mechanic had no explanation as to why the valves were bent. I suggested it could be the rod bearing failure that others had experienced and of which a recall had already been issued for some VIN's of the same year. But the mechanic didn't seem to think so. They said it was unrepairable and their solution was to install a used donor engine. Because I was not ready to part with the vehicle, I had no choice but to approve the donor engine install. The total job including the engine teardown and diagnosis cost me roughly $7,500. Like many others have experienced, my VIN did not fall under the recall, and I was held responsible for the full out of pocket repair cost. I am hoping that enough owners who have also been forced to replace their engines report their experience through the NHTSA, forcing Honda to step up and issue a blanket recall on all the 2016 Pilots.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot