Honda Pilot Complaints

9,418 consumer complaints on file.

#11650113March 24, 2025
SUSPENSION:SUBFRAME/MOUNTING BRACKET
The contact's daughter owns a 2022 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal rattling sound. Upon inspection, the contact discovered that the rear sway bar bracket had fractured. The vehicle was taken to an independent mechanic, who determined that the rear sway bar bracket needed to be replaced. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649757March 21, 2025
ENGINE, POWER TRAIN
The engine is making a very loud internal noise and it is available upon request. There is a major fear of the engine seizing while driving. I don't know if the vehicle has been taken to a dealer for this issue before. The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. There weren't any warning lamps, messages or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649838March 21, 2025
STEERING, SUSPENSION
Loud popping noise when steering started at about 2000 miles. The entire steering rack was replaced. At 7000 miles the noise is back along with a clicking in the steering wheel. Took it to the dealership again and they adjusted the clock spring, but it is still there. I am worried because I am afraid my steering will fail. The dealer did reproduce the problem both times. No independent inspection. No warning lamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649436March 20, 2025
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2016 Honda Pilot. The contact stated that while his wife was driving at approximately 40 MPH, the vehicle was shaking, and the engine made a loud knocking sound. Several unknown warning lights were illuminated. The vehicle went into LIMP Mode and was towed to the dealer. The dealer determined that the connecting rod bearings had failed, and the engine needed to be replaced. The vehicle was then towed to Brannon Honda (300 Gadsden Hwy, Birmingham, AL 35235); who also determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The contact also related the failure to NHTSA Action Number: RQ24013 (Engine). The manufacturer was made aware of the failure, and a case was under review. The failure mileage was 121,006.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649515March 20, 2025
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MASS AIR FLOW (MAF) SENSOR
The contact owns a 2019 Honda Pilot. The contact stated that while driving at undisclosed speeds, the check engine warning light illuminated, with another unknown warning light illuminated. The contact took the vehicle to an independent mechanic to be diagnosed, and DTC: P219A (Mass Air Flow Sensor) was retrieved. The vehicle was taken to the dealer, who confirmed the diagnostic code and determined that the fuel injectors had failed. The dealer made the contact aware of Technical Service Bulletin Number: 21-010. The vehicle was repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 79,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649425March 20, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was travelling northbound in the right lane, of two lanes, on Hwy 55 in St. Louis Tuesday around 0715 when my Honda Pilot suddenly braked very hard; the Collision Mitigation Braking System (CMBS) had gone off without reason. I was in a construction zone and I was probably traveling about 50 miles per hour. There were no barriers immediately in front of me, as in a hard curve left or right and definitely no vehicle in front of me and thankfully no vehicle behind me, considering the normal bumper-to-bumper morning traffic. I did not come to a complete stop, well I don't think I did, but slowed greatly enough that all vehicles on my left driving past me fairly fast. I was in shock and confused unable to figure out happened. After a brief assessment of my surrounding I accelerated and continued on my way to work. If someone has been following me I have no doubt they would have collided with me, worse it could have been a tractor trailer! I got to work and was mentally shot for the rest of the day. The dealer was friendly, somewhat empathetic and I scheduled a maintenance check up. I have owned the car less than one month of this this report. I am already looking for a new vehicle and will NEVER own a Honda again. Driving this vehicle with that CMBS that can go off randomly, a/k/a "phantom brake" is nerve raking. I do my best to remember disable the system before driving. Sadly, a system I would ordinarily enjoy having. Also, I now fear following other Honda drivers because if their CMBS fail I might crash into them! The idea Honda has not repaired this or a recalled their vehicles is mind bending; this could cause fatalities! Frankly, their complacency is nothing short of apathy for human life. I am going to lose thousands of dollars getting out of this vehicle, which I find unacceptable and cruel. I am happy to testify to this account and am telling you this is nothing short of my sworn statement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649177March 19, 2025
ENGINE
Engine "knocking". Car has slightly less than 80,000 miles and is 9 years old. Dealer has confirmed that the engine needs replacement. Same issue as the other 3.5 liter engine recalled earlier. Engine knocks, engine light came on and flashed the entire time it was on. Dealer did all the regularly scheduled maintenance. Got the vehicle to the dealer prior to major engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649250March 19, 2025
ENGINE
I noticed an oil leak in December before a holiday break. After noticing this leak I took the car to the mechanic. Upon inspection, the mechanic discovered the leak originated from the head gasket on the rear head. Initial thoughts were to replace the head gasket. Upon further inspection - completely removing the entire engine - they discovered significant damage they had not seen before. They note the bolts in the head simply spin uncontrolled, they cannot be removed, and the entire engine is rendered useless. This issue was a complete shock to us. This failure occurred well before reaching the expected life of the vehicle, yet outside the warranty window and having NO symptoms before the sudden failure. After doing some research on Pilot owner online forums, as well as, the NHTSA website, it seems similar complaints have been well reported and a recall has been issued for some vehicles in the same year and model under NHTSA campaign number 23V75100. This relates to Honda manufacturer recall XG1 and Honda recall GG0. I have reported my claim to Honda but received no resolution with no planned resolution. My Manufacturer Claim Number with Honda Corp is XXXX. The failures of my engine should be considered in the NHTSA Campaign number 23V751000. Honda recall number XG1, Honda recall GG0. In addition, my claim should be considered as part of NHTSA Action Number: RQ24013. This is a current investigation as to why the NHTSA Campaign Number 23V751000 was limited to 249K vehicles while so many cars continue to have the same issue but fall out of the scope of the recall. I have a video taken at the repair shop if you would like to view this as well. I can't attach it below. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649340March 19, 2025
VISIBILITY/WIPER, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Rear camera (74810-TG7-A41) view is distorted, shows green, red, purple among others, unable to determine any images. Back over can easily occur as view is useless.Car currently has 26,101 miles, this first started around 22,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649294March 19, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle collision system for warning distance was placed to low setting. Driving about 30mph with no cars in front but a large dually on my left lane and a truck on my right lane, similar speed or slightly less, all of us 3 approaching an under construction intersection. Neither car came in my lane yet my system warned me to break and then activated the brakes forcefully. Rear passenger witnessed also and agreed they saw no cause to trigger sudden breaking. No car behind me or else we would have been rear ended. Tried turning system completely off but it resets every time at car startup.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649245March 19, 2025
FUEL/PROPULSION SYSTEM
Every time I fill my car up with gas and I set the nozzle to shut off automatically when it is full of gas, gas spits out all over my car and on the pavement. I called the dealership and they said this is normal. I do not feel that it should be. Also, whenever I drive my car it acts as if it has no power and it almost feels like it’s missing or not getting enough gas or something.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648899March 18, 2025
FUEL/PROPULSION SYSTEM
My 2017 pilot 6speeds gave a really bas gas smell then my it started to sound like an exhaust leak but after going my regular mechanic it was confirmed that my high pressure fuel pump was bad. I cant afford the cost and labor so now im hoping my car would also come included with the fuel pump warranty. I keep up with regular maintenance and currently only has 72k miles on it. Plss get it resolved as i see alot of ppl on honda pioneers threads talking about the same exact issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648920March 18, 2025
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owns a 2016 Honda Pilot. The contact stated that the stability control, head start, TSA, and other warning lights were illuminated. The contact took the vehicle to the dealer, who diagnosed that the fuel injectors had failed. The fuel injectors were replaced. Approximately one month after having the vehicle repaired, while driving approximately 60-65 MPH, there was a rumbling noise coming from underneath the vehicle and the vehicle started shaking abnormally. Several unknown warning lights were illuminated. The contact decelerated the vehicle, turned on the hazards, and continued to drive home at speeds of approximately 40 MPH. The vehicle was taken to the dealer, who diagnosed that the engine failed due to a driveshaft failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact learned of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) and was linked to the failure. The manufacturer was informed of the failure. The manufacturer confirmed that the VIN was not included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The manufacturer opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648965March 18, 2025
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
The contact owns a 2025 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power in the middle of the road. The contact stated that after opening and closing the door, the vehicle was able to restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the fuel injection electronic control unit (FI-ECU) required a software update. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V031000 (Fuel System, Gasoline, Electrical System); the VIN was included, but the vehicle was already repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648870March 17, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Our stop/start feature consistently causes the car to stall instead of restarting the engine. This leaves us stranded in or at intersections while waiting for the car to respond to pressing the park and restart buttons. This regularly takes enough time we have narrowly avoided being hit multiple times from suddenly not being able to move. Because it can turn off at any time you are fully stoped we have been caught after having to make a complete stop in the middle of an intersection and then still being stalled when the light changed. Honda has experienced the problem and has only been willing to change the battery. A fully charged and new battery does temporarily reduce the number of occurrences. This has only been inspected by Honda because we have not had an actual accident yet. There are no other warning lights on the car at any point. This is a regular and known issue that they have failed to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648873March 17, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle lost motive power and stalled. The contact was able to move over to the side of the road. The contact stated that several unknown warning lights were illuminated. The contact waited to restart the vehicle and the vehicle returned to normal functionality. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact was informed that there was an abnormal burning odor coming from the vehicle and an unknown part was replaced. The contact stated that on another occasion while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle lost motive power and stalled. The vehicle was taken to a local dealer, Nalley Honda (4197 Jonesboro Rd., Union City, GA, 30291) to be diagnosed. The contact was informed that the engine coolant temperature sensor and the brake pedal switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was advised that a manager give a callback. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648880March 17, 2025
ENGINE
I have 130k miles on my 2016 Honda Pilot and I recently noticed a knocking sound under the hood. I took it to a local mechanic who let me know it is likely a rod knock and that I will need a new engine replaced for an estimated $8k. I am concerned that if the connecting rod bearing seizes, the engine can be damaged and run improperly, stall, stop while driving and/or not start, increasing the risk of a fire, crash or injury. When I called Honda and had them run my VIN, they said my vehicle is not listed in the 2016, 2018 or 2019 vehicles that were included in the list of vehicles for the connecting rod recall. I am concerned for my safety and I am wondering why my 2016 is not included with other 2016s with the same issue. I am taking my vehicle to a Honda dealership tomorrow to get an official diagnosis and will connect with Honda Corporate again and submit a request for review of this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648811March 17, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle will provide "BRAKE" warnings on the dash display or display the warning and auto-brake when on a 2 lane road, with only a painted divided line, when on a curve and an oncoming vehicle is coming wards my vehicle, but there is no apparent oncoming collision with the oncoming vehicle and with no vehicle in front of me. This has been intermittent and ongoing since vehicle purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648807March 17, 2025
EXTERIOR LIGHTING
Headlights were replaced under the 3yr/36k mile warranty just prior to the 3 yr mark due to the clear coat peeling and headlights showing excessive wear and scratching. 6 months after replacement, the replaced headlights are showing the same signs of clear coat peeling and excessive wear and scratching, far sooner than the original 3 yr mark. The headlight condition continues to deteriorate and will eventually need replacement or refurbishment. Now, the Honda emblem on the front, which is covered in clear plastic since it houses anti-collision components, is showing the same signs of wear. This seems premature considering the vehicle was purchased in 2021 and will pose a safety risk soon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648533March 16, 2025
FUEL/PROPULSION SYSTEM, ENGINE
Fuel pumps has gone bad twice, transmission slips gear makes clunking noise
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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