Honda Pilot Complaints

9,418 consumer complaints on file.

#11668217June 20, 2025
ENGINE
My timing belt tensioner is making a ticking noise and while taking it to a mechanic he says it should be taken to the dealership and be replaced as well as the timing belt. I believe my vehicle should be included in the recall opened in 2019 for the timing belt inspection safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668234June 20, 2025
LANE DEPARTURE: WARNING, ENGINE, FUEL/PROPULSION SYSTEM
Had veh fixed for fuel injection issues in 2023 paid 1500 repair complained to handa America and they paid it.. car was still under warranty.. Recall fuel injection in Feb 2025 after honda buena park fixed it had same hesitation issues between 30 50 mph after just 2 weeks after repair. Took it back had to pay 250 for dialysis no answer.. wanted 3000 to attempt to fix it but no guarantees.. Took car to local auto parts store hooked car to analysis problem and it says ECM is issue. Now why is a local auto parts store able to find problem for free but honda wants 3000 to guess. Honda america was no help. This is now the 3rd issues with fuel system only have 77000 miles on this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668155June 20, 2025
AIR BAGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, VEHICLE SPEED CONTROL
Continued from previous submitted complaint: Driver window will not stop when trying to stop it forcibly with hand. I was told that the window will not stop until the window is almost closed at the top. Hope a 4 year old's arm isn't in it. Front passenger window will raise 1/4 of the way up, then fall back down and rock on it's cradle. I took a video of it happening but Charlie's Honda, Augusta, Maine did not want to see it. The Key Fob is a nightmare. It tells me it won’t lock because key is in vehicle. The key is in my pocket as I walk away. It also tells me that “No Key Detected” I’m sitting in the driver’s seat with the vehicle’s engine physically running. Rear Hatch will not open when physically pushing release button. Much more reported but Charlie's Honda has an excuse ready at all times. I bought this Pilot on 10/02/2023 and have nothing but problems with it up to date 6/20/2025. Previous owners kept it for 4 months then traded because they felt very unsafe in it. Which I didn't know this info until 6-15-2025
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668149June 20, 2025
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
All listed problems act sporadically. Dangerously Defected 2023 Honda Pilot. Numerous problems with vehicle over several months. Kept taking it back to Charlie's Honda and was told they could not reproduce the problems I was stating. The Vehicle will bog, hesitate and jerk while driving. Charlie finds nothing wrong. Actually all items that are functioning incorrectly, Charlie's tell me they cannot repair anything when they can not reproduce the problem. They tell me that the 10 gears are so close that they skip? Sorry, that's ridiculous! Finally I called previous Owners, (Which Charlie's Honda refused to give me until I had to show them the Chapter 10 S1475 I had with me.) [XXX] from Herman, ME. Ph # [XXX]. They told me to tell you to please call them because they are very upset. After several times taking the Honda back to Charlie’s with no repairs done they went to get a different vehicle at Charlie's Toyota and the Toyota Manager told them that the Honda Pilot was a very dangerous vehicle and will not be put out on the Lot for resale. The [XXX] stated that they almost crashed while taking a left at an intersection with their children in the vehicle because it almost came to a complete stop. This serious problem is doing it to me now and this is why I’m taking this action. The [XXX] left the Pilot at Charlie's Honda for several days but Charlie's said they could not reproduce the problem. Just a few of numerous defects stated below and reported to Charlie's Honda but received no repairs, just excuses : The Airbag says off when a 175 lb person sitting in the front passenger seat. Rear camera does not register an object. I was told it didn't work because it was 1 inch from rear side camera and it was too narrow. nothing done. Speed said I was doing 85mph. I was doing 40 mph. mechanic said he sees them register 100 mph. nothing done. The tech screen goes black. Cannot shut radio off. After trying 3 times. Much more to report! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 55
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667940June 19, 2025
ELECTRICAL SYSTEM
Reporting an important safety issue I experienced due to random engine stalling on my 2003 Honda Pilot, typically after driving for a few minutes. The engine would crank for several seconds or sometimes start immediately after stalling, but no diagnostic trouble codes were ever stored. The vehicle had stable fuel trims and idle, and multiple components including the EGR valve and valve clearance were serviced without resolving the issue. Ultimately, the root cause was traced to a failing PGM-FI (fuel pump) relay located under the driver’s dash. After replacing the relay close to two months ago, the stalling stopped completely. This issue could pose a safety risk if the engine stalls in traffic, especially in a hazardous area where there’s no breakdown lane (construction zone, etc.) , and I believe this factor should consider this a known failure point in aging vehicles of this model. Attached are two images of the new relay zip tied under the driver’s footwell (could not remove the bad relay since it was too difficult to remove from its bracket).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667978June 19, 2025
POWER TRAIN
I had to replace my transmission in my 2016 Honda Pilot. Honda paid for part of the repairs and I was responsible for the remaining amount. It has been well documented that this year and model have transmission problems. I asked Honda to reimburse me for the amount I was responsible for, but they refused to because of the mileage and age of the vehicle, even though I reported transmission issues when the vehicle only had 38k miles. I sent several emails and left several voicemails with no meaningful response. They have been very difficult to deal with.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667872June 19, 2025
SEAT BELTS
When the safety belt is buckled in the middle row seat with people sitting there, the system shows the safety belt isn't buckled and warning alert sounds some times. It is very annoying. The dealership hasn't part to replace it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667690June 18, 2025
TIRES, TIRES:SIDEWALL, TIRES:TREAD/BELT
My vehicle started shimmying at 55 MPH up to 70 MPH. My repair show told me that two of the tire walls are flattening out and it's dangerous to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667708June 18, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2018 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 98,423 and at the time of registration, it was discovered that the mileage was over 230,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667843June 18, 2025
ENGINE
About once a week now, the pilot fails to restart after the idle stop engages. I have a brand new battery installed and still have the same issue. Honda has applied all the remedies but I still have the same issue. I panic every time it does start because often times I’m in the middle of the 50mph road with hazards on. I’ve always been able to start it after putting the car in park, shutting al the way down and then restarting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667852June 18, 2025
ENGINE
The engine developed bottom end knock. We brought it into the Honda dealership and they opened the engine from the oilpan to conduct an inspection. The dealership confirmed that the crankshaft bearings have scoring and the engine short block or whole engine needs to be replaced. This is the same issue that is being investigated under NHTSA Action Number: RQ24013. There is a recall for this exact same issue for Honda Pilots model years 2016, 2018, 2019, but ours is a 2017 -- the active recall is Part 573 Safety Recall Report 23V-751. The dealership contacted Honda, who is only willing to issue a courtesy discount, so that the cost to fix is $8,000 to $9,000. The car only has 115,000 miles and has been regularly serviced by the dealership for oil changes and all other recommended repairs and service when due, so this is likely a defect with the crankshaft. The dealership that conducted the examination is Muller Honda at 550 Skokie Valley Rd, Highland Park, IL 60035
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667396June 17, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Honda Pilot. The contact stated while driving 70 MPH, the contact heard a chirping sound coming from the engine. The contact pulled over to the right side of the road and waited for tow assistance. A dealer was contacted. The vehicle was towed to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The contact related the failure to NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667404June 17, 2025
ENGINE
The contact owns a 2016 Honda Pilot. The contact stated that while his wife was driving 70 MPH, the vehicle stalled. The check engine warning light and the low oil pressure warning light were illuminated. The contact's wife pulled over to the side of the road. The vehicle was able to restart. The vehicle was then towed to Dennis Automotive Care, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall or warranty coverage. The manufacturer referred the contact to a dealer for additional diagnostic testing. The dealer was not contacted. The contact related the failure to NHTSA Action Number: RQ24013 (Engine). The failure mileage was approximately 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667469June 17, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, ELECTRICAL SYSTEM
The automatic emergency braking system in my vehicle has repeatedly activated without any visible reason. The brakes engage suddenly even when there are no cars, curves, reflective surfaces, or obstacles nearby. This has occurred on straight, empty roads and in clear conditions. We have previously taken the car to the dealership for issues related to sensors and wiring, and were even told at one point to turn off certain safety features. Most recently, we went through the dealership and escalated the issue to Honda corporate, but they closed our case and claimed there is nothing wrong with the car. I am very concerned that this unresolved issue could lead to the brakes locking up in a dangerous situation, potentially causing an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667317June 16, 2025
STEERING, SUSPENSION, POWER TRAIN
There is a popping noise when turning and hitting bumps and a slight clicking noise when driving. I am very unsure as to where the issue is coming from (CB axle, steering rack, ball joints, bushings, some say welds or loose bolts). I see many people online talking about this issue online. It needs to be addressed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667080June 16, 2025
ENGINE
UPON INSPECTION FOUND KNOCKING NOISE FROM LOW END ROD KNOCK. INTERNAL FAILURE OF ROD CAUSING NOISE FROM SPUN BEARING- Honda told me that the VIN was not included in the previous recall despite being manufactured in the same month and year of the recall causing me to pay out of pocket to replace the short block of the engine at 85,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667061June 16, 2025
STEERING
When driving at a low speed like in a parking lot, the steering wheel makes cracking noises. The noise becomes more obvious in warm temperatures and after the vehicle has been running for a while.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667026June 15, 2025
ENGINE
Engine seems to have failed. Having it towed to get a final diagnosis but it seems seized/blown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666947June 14, 2025
ENGINE
According to the Honda dealership of Winchester, West Virginia, an engine rod came through back of block and into oil plan, causing oil to leak on exhaust, which then caused the car to catch on fire. My daughter was driving and her safety was at risk. There were no warning signs about this prior to the incident. We had just driven the car from Nashville to West Virginia with no problems. I was told that there was a recall for this for 2016 Honda Pilots, but that my VIN was not included. This has cost me $215.31 in car rental fees, $169.38 in Uber fees, $1661.35 in auto transport and towing fees, $165.99 inspection from Honda. I'm still waiting on final costs for a new engine; I was quoted $12K from Honda; trying to find a cheaper alternative.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11666958June 14, 2025
UNKNOWN OR OTHER
Emission system engine light coming on and off. When getting it scanned just comings up with a general code they said it could be tons of different things. Doesn't pin point anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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