Honda Pilot Complaints

9,418 consumer complaints on file.

#11670634July 1, 2025
ELECTRICAL SYSTEM
We were exiting the off ramp heading North on [XXX], exit [XXX] and when we slowed to about 5 mph the car shut off completely. No electrical power and the car would not re-start. Heavy traffic was bearing down on us and we could not move. About 20 minutes later the power returned. It was the auto idle restart that malfunctioned, we believe. There was no warning. The situation was dangerous. We took it to the dealer in Vancouver, WA and they found no warning messages. They told us to take the car back and drive it and always manually turn off the auto idle restart and it would be safe. They said Honda temporarily suspended the engineering request until July 7, 2025 and until then we just wait. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670222June 30, 2025
UNKNOWN OR OTHER
Auto Idle Stop System continues to be a problem even after new battery as well as computer update from Honda. My safety continues to be put at risk due to car not restarting after idle at stop light in traffic. People have almost rear ended my car as well as the stress it puts on driver because car totally dies and can't restart for several minutes. This is a one car owner since new in 2017 and continue to replace battery, but nothing helps. Car has been serviced by Honda dealer since purchased in 2017. No warning and you have to remember every time you restart the car to turn this feature off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670272June 30, 2025
ENGINE
Honda Technician upon inspection found code p0175 fuel system too rich, preformed af test found bank 2 failed on all injectors, injectors need to be replaced. But the honda dealer is NOT willing to replace the fuel injector based on "SERVICE BULLETIN 20-100, & 20-11 Warranty Extension". The service bulletin ask for replacement of the fuel injectors and/or a software update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670297June 30, 2025
UNKNOWN OR OTHER
complaint of water leak from the front windshield, water leaks into the front floorboard. It is a known 2023 Honda Pilot issue dated 5.18.23, but the 2020 has the same leak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670303June 30, 2025
SERVICE BRAKES, STEERING
The contact owns a 2019 Honda Pilot. The contact stated while driving 30 MPH, there was an abnormal beeping sound coming the instrument panel three times and the steering wheel unexpectedly became inoperable. The contact stated that the steering started shaking abnormally. The contact stated that the failure had occurred on several occasions. The contact stated that a dealer was contacted. The contact stated that the brake warning light was illuminated. The vehicle was taken to the dealer to be diagnosed; however, the results were unknown. The vehicle was then taken to a Mr. Tire to be diagnosed and it was determined that the brake pads needed to be replaced. The contact stated that the front and rear brakes were replaced, and the vehicle was repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670115June 29, 2025
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The car unexpectedly sent out emissions failure systems warning Effecting the ability to accelerate without a pause in a forward movement. I had my mechanic diagnose the warning lights which indicate a connector rod issue. This diagnosis aligns with all of the symptoms. My mechanic warned me the engine could stop at any time. We will have the repair done this month. Honda put out a recall and stop production for this issue in March of 2024 but my car does not show up in the recall when I inquired to Honda about the issues I was experiencing. They basically said there is nothing for me to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670116June 29, 2025
UNKNOWN OR OTHER
AIS is failing. Car stalls out multiple times. Sometimes car will not even start when turning trying to turn on the first time. Weird instances occur all of the time: screen going black, radio going to full volume and not able to turn down, screen not working at all. Reached out to Honda several times with specific dates of incidents, and they ignore.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669660June 27, 2025
ELECTRICAL SYSTEM
In April 2021 Honda issued a warranty extension due to loose connection in the MOSTbus network causing. Popping or crackling and Network Loss. My vehicle was checked and nothing done. Then in 2023 recall-Due to improperly designed and manufactured connectors, the Media-oriented system transport (MOST) communication coaxial cable counter may have a poor connection. My car was taken in for this recall and this “repair” had not been resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669734June 27, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST
After starting my vehicle and leaving the office, several different warning messages began flashing on the dash ABS, lane departure mitigation, Power Sterring, Towing. I pulled over and turned the vehicle off. When I attempted to restart the vehicle, the brake pedal was hard and felt stuck. The car did not start. When roadside assistance came, they tested the battery, and it was fine. The car was towed to a Honda dealer and the technician informed me the Brake Pedal Position Switch failed. He said that it would have caused all the different warning messages to appear. This was the second time this occurred, where the different warning messages lit up, but that time the car restarted. When I took it to the dealer that time, they could not determine the issue, and no repairs were done. I am concerned because I have seen that these vehicles have issues with this and it is very dangerous and unsafe when it comes to issues with the brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669735June 27, 2025
FUEL SYSTEM, GASOLINE, STRUCTURE, LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Honda Pilot. The contact received notifications of NHTSA Campaign Numbers: 23V858000 (FUEL SYSTEM, GASOLINE) and 21V932000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle was at the dealer, pending the repairs. The dealer informed the contact that all 6 fuel injectors had failed and needed to be replaced. However, while diagnosing the vehicle, the diagnostic tool failed to retrieve any fault codes. The dealer refused to replace the fuel injectors. The manufacturer was not made aware of the issue. The failure mileage was approximately 72,100. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669795June 27, 2025
SERVICE BRAKES
The VSA/ABS lights came on and I took it to the repair shop. The mechanic told me that the VSA/ABS module is bad and needs to be replaced. He said this is a very common problem in my vehicle type. He said the anti-lock brakes won't work which can be dangerous. He said the parts are always backordered and can take months to come in and they are extremely expensive. They range from $1200-$2400 for the part only. I researched the problem online and it seems to be a common problem across many Honda models and years. Many people have taken apart the modules themselves and have repaired them. They mention that the connective wires on the modules are extremely thin and not recommended for circuit boards. The thinness of the connective wires causes the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669721June 27, 2025
POWER TRAIN
Purchased vehicle 06-25-2025 with 6 miles on the odometer. Now has 78 miles. Whenever applying slight throttle pressure the vehicle lurges back and forth. As you applying accelerator pedal pressure the vehicle hesitates and then lurges forward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669371June 26, 2025
SERVICE BRAKES
Break pedal goes to the floor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669257June 25, 2025
POWER TRAIN
Transmission Temperate Too Hot warning came on in summer of 2023. Ended up needing to replace the engine. Fast forward to 6/25/25 and the light came on again. We take very good care of this vehicle and do all scheduled maintenance so this is very disappointing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669297June 25, 2025
ELECTRICAL SYSTEM
Over the period of a week there where 6 instances when my vehicle completely lost system power when at a complete stop. Took it to the dealership was told it was a low battery, they charged it, could not recreate the incidents and then released the vehicle to me. One the way to work at the second stop light I once again lost all power. Took 2 minutes stuck at a stop light for the vehicle to be able to power on and start again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669042June 24, 2025
AIR BAGS
As many before me, I urge NHTSA to hold Honda accountable for failure to rectify the "2020-2022 Acura/Honda Multi-model Seat Weight Sensor Recall" announced on February 6, 2024. I received the initial notice in March 2024, followed by a post card stating that the parts were in stock in April 2025. Upon calling Honda the following day, I was told that the parts were again out of stock and that I would be notified when the recall repair was ready. Nearly 17 months later, I am still waiting for Honda to have the part in stock to fix an issue that has the potential to (quoting Honda) "increase the risk of injury" and is so serious that the manufacturer itself has issued a STOP SALE to prevent any further sales of the affected vehicles. To limit exposure to this risk, I refuse to allow anyone to ride in the passenger seat of the vehicle. This has resulted in the loss of use of my vehicle and Honda needs to be held accountable for its delays.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668718June 23, 2025
ENGINE, VEHICLE SPEED CONTROL
In many instances (perhaps 30 in the five years) while driving on the highway I will depress the accelerator to pass a vehicle but instead of accelerating the engine revs drop and the speedometer goes blank. This is very dangerous as you are expecting to accelerate - especially when changing lanes to pass someone - but instead of accelerating the car starts to slow down for a few seconds and then, after the revs drop, they pick up again. I have a video of this but I can't upload it below. Please let me know where to send it. The first time I brought it to a Honda dealer they said they had to remap the "software". The second time they had no idea why it was happening or how to fix it. I would like to get this fixed but am flummoxed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668767June 23, 2025
FUEL/PROPULSION SYSTEM
My car was fine. I was driving fine and then I pulled out of my neighborhood and all of a sudden my check engine light started blinking and my car was hesitating and jumping. I pulled over for 10 minutes with the car turned off and then it was fine. It did something similar once before a week prior but I thought it was a one time thing. There are recalls for fuel injectors on the year prior honda pilots. And the mechanic shop said that’s what they would replace when they looked at it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668703June 23, 2025
STEERING
While operating the vehicle under normal conditions, the electric power steering system failed completely. The steering wheel became entirely unresponsive, effectively locking in place. My wife was forced to exert extreme effort to maneuver the vehicle safely off the roadway into a nearby parking lot. This created a serious life safety incident for her and others. Upon failure, the dashboard displayed multiple system errors and safety warnings, including: Auto High-Beam Problem “Manual controls available. See your dealer.” Electric Power Steering System Problem “Steering assist not available. Do not drive.” Brake System Problem “Brake performance may be reduced. See your dealer.” Brake Hold System Problem “Apply brake when stopped. See your dealer.” Vehicle Stability Assist System Problem “Reduced traction and handling. See your dealer.” Hill Start Assist Problem “Vehicle may roll upon brake release. See your dealer.” Trailer Stability Assist System Problem “See your dealer.” Hill Descent Control System Problem “Apply brake when descending. See your dealer.” After turning the vehicle off and restarting it, the steering assist returned temporarily. After arriving to the scene of the incident, I proceeded to the nearest Honda dealership for immediate inspection. The inspection took place on 06/23/2025 and no assignable root cause was found. The dealership attempted to return the vehicle to me at that time, but I refused.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668571June 23, 2025
ELECTRICAL SYSTEM:STARTER ASSEMBLY
The contact owns a 2021 Honda Pilot. The contact stated that the idle STOP/START system suddenly activated while idling at a stop sign, stop light, and driving at slower speeds of approximately 5 MPH. The vehicle stalled while the failure occurred, causing the contact to make several attempts to restart the vehicle. The failure was more persistent. There were no warning lights illuminated. The dealer was contacted, and it was confirmed that the diagnostic test and repair were not covered under the recall. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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