Honda Pilot Complaints

9,418 consumer complaints on file.

#11672924July 11, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
I have photos, but unable to up load at this time. Suddenly, 9 different consecutive warning messages with bell associated with each, appeared on the instrument panel. The barrage of these 9 messages continued until I shut the engine off. I was in a very congested parking lot when this began. The Pilot was subsequently checked for codes and battery condition. The evidence suggests the VSA Modulator. The Messages continue when powered up with or without the engine running. Lane keep assist problem. LKAS All wheel drive system problem. VSA problem. ACC Adaptive cruise control problem problem. Road departure mitigation system problem. Collision mitigation system problem. Collision mitigation system problem. TSA trailer stability assist problem. Hill start assist problem. Power steering system (EPS) problem. Plus: AWD, Brake System and steering caution lights remain on continuously. I am very glad we were not towing our travel trailer this week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672557July 10, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the issue had prevented her from renewing the vehicle registration in the State of California. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672419July 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2016 Honda Pilot. The contact stated while driving 50 MPH, there was an abnormal rattling and vibration in the engine. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: RQ24013. The contact stated that the failure was like the failure documented in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, where it was diagnosed that there was scorching on rod bearing 1,2,3,4, and 6 rod bearings were damaged, and the crankshaft was damaged. The mechanic recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672436July 10, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I believe this car was subject to the recall where something about the AIS system needed to be fixed. The initial problem was the car would stall out at lights when the AIS system was activated. I went in for the recall and had not experienced the problem since. That’s until the past couple days where the problem is back to occurring when I’m stopped at a light and fully depressed the brake, the car stops idling and fails to restart creating a dangerous condition in traffic. It is stressful, unneeded, and puts my family in danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672132July 9, 2025
ENGINE
my car shut off at red light and wont restart .Even though i had it repaired under the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672237July 9, 2025
POWER TRAIN
I have recently had a traumatizing event with respect to the 2019 Honda Pilot. As you know this vehicle has the 3.5L v6 engine and transmission. Recently I was in a situation where I needed to accelerate to miss an oncoming tractor trailer that crossed the median. The only course of action was to accelerate. At the time of acceleration the car skipped and slipped gear. We narrowly missed colliding and in my estimates dying. I had the vehicle inspected and diagnosed by a Honda dealership in Sanford NC. They determined the Torque Converter failed and is bad. They also informed me this same power train is in the 2018 and previous Honda Pilots. Which Honda extended the warranty on to address the issue. Why haven’t they included the 2019? This is unacceptable I have reached out to Honda and they will not discuss the issue.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11672287July 9, 2025
ENGINE, UNKNOWN OR OTHER
On [XXX] we left Charleston, SC for Pittsburgh, PA. In Columbia, SC a maintenance light came on "Transmission System Problem". Soon after, another light read "Transmission Hot." I stopped at the next Exit where Precision Tune- 7000 Garner Ferry Rd, Columbia, SC was located. The shop determined the transmission overheated. I paid $1,105 to have the transmission fluid flushed (3x) and the Honda computer reset. The vehicle had 43K miles. The SUV ran fine for 1800 miles. About 100 miles on our return trip to Charleston at 10:00pm on [XXX] a light read "Transmission System Problem." On July 01, Precision Tune Columbia told me to take the SUV to Precision Tune Summerville. On July 03 I dropped off the vehicle. I spent $517.45 on a rental vehicle. On July 17 my SUV was returned. Precision kept my vehicle without servicing it until the 30 day warranty ran out. I contacted Honda Corporate and informed them there were multiple online forums of other 2018 Honda Pilot 6cyl owners reporting similar transmission issues noting the torque converter. A few months later the "Transmission System Problem" light came on again. Since July, 2024 I have only driven the SUV 5K miles and not out of Charleston. In June, 2025 I received a product recall advisory that the torque converter was a known issue with the model. On July 8, 2025 I dropped the SUV at Stokes Honda. I received a call that the transmission fluid is bad. Precision sent over the Carfax report. It has been a year and my vehicle with 50,750 miles is inoperable and no one will take responsibility. I have only purchased Hondas for 22 years. We have a small trip scheduled July 11-17 and I have had to rent another vehicle, costing another $500. I would like my SUV repaired by Honda under warranty extension as the issue is a known problem with this year, make, and model. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672329July 9, 2025
ENGINE
I believe my vehicle is impacted by the Honda/Acura related to recall 23V751000(Engine Damage from Connecting Rod Bearing Wear A damaged engine may run improperly or stall while driving). Ticking noise in engine. 2017 Honda Pilot 40,028 miles on it. Dealership has advised that this is not part of the VIN recall, the connecting rod bearing is spun and I now need to replace the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671893July 8, 2025
ENGINE
While traveling at highway speed a rod knock suddenly developed inside the engine. Engine lost power which could have led to crash or injury. Had vehicle towed to the nearest Honda dealer (Fox Honda in Grand Rapids, MI) and they reported broken pieces internal to the engine coming out when draining the oil. There is an existing Honda service bulletin 24-001 that covers this issue on some 2016 Pilots but we were told by the dealer that our VIN does not fall within the range. I have seen reports online of other owners of 2016 Pilots being affected by this and being told the same thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671922July 8, 2025
ELECTRICAL SYSTEM
My battery was being drained until dead by a faulty keyless control module. I paid to have the battery replaced after my son and I got stranded 1.5 hours from home. All the lights on the dash went off and nearly every error code displayed as well. Currently at Honda dealership getting the module replaced at a mere $840 after I paid $370 for battery installation when my car "broke down". Now to see I am not the only Honda customer with this issue in this model of vehicle. The car started displaying all the error codes about a week before it began just completely draining the battery that was on 6/23. Battery replaced that day and by Saturday 6/28 was unable to start my car due to battery being completely dead. Had to jump my car and take to dealership on sunday 6/29. So was late to work and have been without my vehicle for over a week while they were trouble shooting the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671988July 8, 2025
FUEL/PROPULSION SYSTEM
The car began making a grinding noise, shimmied and surged. Independent mechanic found documentation online that Honda reported that if this occurred in 2017 Honda Pilots the problem could be the Fuel Pump Direct Injection High Pressure part. To correct problem this part must be replaced. Mechanic did replace this part which corrected the problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672012July 8, 2025
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I wanted to share a very scary incident that occurred while I was slowly creeping into a parking space in a parking garage. With my foot over the brake, as there were children in the area from a car that had parked to the right of mine, my car suddenly surged forward at a high rate of speed. It ultimately crashed into the 3-foot safety wall with tension wires of the parking garage. Clearly there is an issue with the propulsion system that accelerated my car forward. It's unknown to me if there was also an electrical issue involved in this propulsion failure. The car is available for inspection. The Honda dealer examined the vehicle but was unable to reproduce the issue, indicating that there was nothing wrong with the car, no codes stored of any relation to this incident, and that it was safe to drive. Additionally, I would like to mention that there was no warning lamps lit up on my dashboard before the incident and none appeared after the crash. My insurance was notified, and they deemed the car undrivable. The insurance representative is scheduled to inspect the car tomorrow. This is the first time my car accelerated on its own at a high rate of speed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11671707July 7, 2025
ENGINE
Car had a low oil light and started a knocking noise on 6/6. Stopped vehicle and had it towed to dealership on 6/7 report came back with a connecting rod problem. No further inspection after that. Was made aware that there is a current recall on my vehicle specs but not my specific vin number.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671467July 6, 2025
STEERING, SERVICE BRAKES
I purchased a brand-new 2025 Honda Pilot Elite, and within the first 1,000 miles of driving, I began noticing multiple concerning noises and performance issues: Steering Noise: At low speeds, particularly while turning, the steering system emits a subtle but persistent creaking noise/noises from the steering wheel area. The creaking is especially noticeable when making slow turns in parking lots or driveways. It appears to worsen in warmer temperatures and is consistent regardless of road condition. I brought the issue to the dealership's attention, and they kept the vehicle for approximately three weeks. They replaced the clock spring and airbag, claiming the noise was resolved. However, the creaking noise returned shortly after I resumed driving the vehicle. Brake Popping: There is also a popping/clicking noise coming from the front left brake area, especially when braking or shifting between drive and reverse. The dealership lubricated the brake hardware but did not resolve the issue. Despite Honda service attempts, the noises persist. Numerous other 2023–2025 Honda Pilot owners have reported similar symptoms online, many citing steering rack/pinion defects or unresolved brake component issues. These defects appear widespread and unresolved by standard dealership repairs. Safety Concern: While the issues may currently present as mechanical noises, I am deeply concerned that they may signal underlying defects in critical safety systems—such as steering control and braking performance. Unaddressed, these could potentially lead to steering failure, brake failure, or loss of control, especially during low-speed maneuvers where driver response time may be compromised due to mechanical unpredictability. Request for Investigation: I respectfully request that the NHTSA investigate these issues, as they appear to be affecting a growing number of new Honda Pilot vehicles across the 2023 to 2025 model years, the dealership do not know what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671326July 5, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
My 2019 Honda Pilot has 47817 miles on it. Purchased new from dealership. Been garaged entire life other than normal routine driving. Recently had ADAS warning lights. Reported the problem to Honda HQ in Torrance California. They issued a claim number. I took it to Honda dealer where it was diagnosed with error code U3000-49. They quoted me approx $2600 to replace and calibrate the new multi purpose camera. When reviewing the internet for others with similar problem I noticed this was a safety issue that was far too common among relatively new Honda vehicles. I received a discount from Honda and had the service. The discount was only given when I complained about this issue as well as my 2013 Honda pilot I purchased brand new which the clear coat paint started to come off the roof and hond of the vehicle about a month after I purchased my 2019 honda. When reporting the problem with the 2013 pilot losing the clear coat back in 2019 Honda told me it was too late for them to do anything. Honda should have recalled vehicles with peeling clear coat as well as the defective ADAS system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671325July 5, 2025
ELECTRICAL SYSTEM, ENGINE
Vehicle stopped at a stoplight for about two minutes. It shut itself off and would not restart wouldn’t go into neutral or do anything. There had been zero issues with this vehicle to date until this occurred. This happened in a very busy intersection my wife had to scramble to get the children out of the vehicle and up on the bank before they got rear ended by somebody. The police had the vehicle towed to our friends residence as the dealership couldn’t get it towed for several hours. The vehicle was towed from our friends residence on the morning of [XXX] The tow truck driver and my wife both tried starting the vehicle before it was towed to the dealership, it would not start. Only july 5th at Honda of turnersville , technician Mike said he hopped in the vehicle and it started right up and that there were no error codes. I believe he disconnected the battery and waited for the codes to clear before starting the vehicle and driving it into the shop. Where he plugged it in and found no error codes. The dealership technician then claimed he found and old error code in the memory that showed a bad battery. They replaced the battery. The dealership technician story makes no sense. If the battery was bad, the vehicle wouldn’t have started in the parking lot , I feel like I’m getting the run around and that they didn’t diagnose the actual problem. I currently have no faith that this is a safe vehicle and am scared to drive it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671282July 4, 2025
AIR BAGS
My wife was in an accident where she struck a vehicle crossing an intersection in front of her. She believed she was traveling at between 25-30 mph. Following the accident, the Honda Pilot dash indicated a problem with the airbag. My wife suffered bruising across her chest and her hips from the belt. After extensive repairs, documents attached, the dash continued to display a fault with the airbag system that was subsequently addressed by a local Honda dealership.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11670800July 2, 2025
SUSPENSION
Around 52,000 miles, my front lower control arms started cracking. Around 57,000 miles, my front left strut assembly failed and started leaking oil. Based on a review of other complaints, these are known issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670854July 2, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The contact owns a 2025 Honda Pilot. The contact stated that while driving, the display on the instrument cluster was registering 75 MPH while in a 35 MPH zone. While the contact’s husband was driving on the highway, the speedometer registered 75 MPH in a 50-55 MPH zone. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was contacted and opened a case regarding the failure. The failure mileage was approximately 24,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670830July 2, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2021 Honda Pilot. The contact stated that while temporarily stopped at a traffic light or a stop sign, the vehicle occasionally shifted into neutral, or the vehicle shut off unintendedly. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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