Honda Pilot Complaints

9,418 consumer complaints on file.

#11664410June 2, 2025
ENGINE, UNKNOWN OR OTHER
car stalled and turned off in the middle of the intersection when trying to accelerate from a complete stop at a red light. the traffic behind me almost ran into the back of my car due to the sudden stop and it taking multiple tries to get the car to restart. this has happened multiple times starting only a few months after buying the car brand new in 2018. It is very dangerous. every time I take it or have it towed to the to the dealership they say nothing is wrong with it but it is not normal for a car to have this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664165June 1, 2025
UNKNOWN OR OTHER
The backup camera view on the main screen in the car has turned shades of green and purple and pink, significantly obscuring visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664171June 1, 2025
ENGINE
The engine failed/died while being driven on the highway by my son, nearly causing a life threatening accident. I brought the car to our trusted Honda mechanic (certified mechanics specializing in Hondas/Acuras) and was told the problem was a rod bearing issue, there was a recall (23V-751) and to take the vehicle to a dealership. I paid to have the car towed to Honda of Annapolis and was told the engine failed because of rod bearing issue and that my VIN was not included in the recall. I requested the dealer provide a goodwill repair as the engine failed to the same reason listed in the recall and was denied. I filed a complaint with corporate (claim 15247280) which was denied because my VIN was not included in the original recall of only 249k vehicles. I then paid for it to be towed back to my home. It remains unsafe and inoperable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664243June 1, 2025
STEERING, SUSPENSION, WHEELS
The steering became extremely loose over time on my Honda Pilot posing significant safety concerns because of it. The tires adamantly follow all the divets, lines, grooves, and bumps in the road causing me to lose control of the vehicle very easily in poor driving conditions. This is especially exaggerated during inclement weather such as snow or rain. Recently, due to the steering looseness, I lost control of the vehicle and hit a mailbox damaging the entire right side of the vehicle. Please help to work with Honda to resolve this issue. Thank you!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11664190June 1, 2025
STEERING
While driving at low speeds after the vehicle has warmed up there are popping: clicking sounds while turning. Has the vehicle looked at by Honda and of course they didn’t hear anything. Other vehicles have needed the steering rack recalled and I need a recall to be issued for my car. Brand new car should be making noise and no car should be making noise while driving like this. Get it together.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664179June 1, 2025
SEAT BELTS, SEATS
Safety Concern: 2023 Honda Pilot – Persistent False Seat Belt Warnings (2nd & 3rd Row Seats) Issue Description: Repeated false seat belt warnings originating from: Second-row middle seat Third-row passenger-side seat The system triggers loud, repetitive auditory alerts and dashboard warnings even when seats are unoccupied or belts are properly buckled. Attempted fixes (unbuckling/rebuckling, restarting the vehicle, power cycles) fail to resolve the issue. Alerts recur intermittently, causing significant distraction. Safety Risks: Driver Distraction: Constant false alarms increase crash risk by diverting attention from the road. Alert Fatigue: Occupants may ignore all seat belt warnings due to repeated false positives, compromising safety. Sensor/System Failure: Indicates potential defects in seat occupancy sensors, wiring harnesses, or body control module (BCM) software affecting multiple seating zones. Expanded Scope: Affects critical seating positions (2nd row middle is common for child seats; 3rd row is high-traffic). Issue emerged IMMEDIATELY post-warranty (typically 3 years/36k miles).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663901May 30, 2025
UNKNOWN OR OTHER
The rear back-up camera in my 2019 Honda Pilot quit working. Apparently the problem is associated with the infotainment system. Many owners will not fix this issue because of the high cost of repairs, almost $5000. Not having a backup camera greatly increases the risk of accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663917May 30, 2025
EXTERIOR LIGHTING
I am writing to formally report a safety concern related to a recent maintenance issue on my Honda vehicle. Approximately one month ago, I had my vehicle serviced to address an issue with the rear tailgate lighting. Although the issue was supposedly repaired, I discovered during nighttime driving that the tailgate lights were still not functioning properly. Despite the headlights being on, the rear tailgate lighting failed to illuminate, creating a serious safety hazard. I was nearly involved in a rear-end collision with a truck due to this malfunction. Upon stopping and inspecting the vehicle, I confirmed that the tailgate lights were not working as intended. This problem raises serious concerns, especially considering the dealership performed a multi-point inspection at the time of service. The malfunction was not detected or corrected adequately. Additionally, I question the reliability of these inspections, as there have been inconsistencies in their findings. For example, one inspection indicated that my brakes were fine, but just three weeks later, another inspection claimed they required replacement. The main issue, however, is that the tailgate lights were supposedly repaired but were not correctly configured to turn on automatically with the headlights. This oversight directly jeopardized my safety and the safety of others on the road. I respectfully request that NHTSA investigate this matter and determine whether there is a broader issue with the repair or inspection protocols being followed by Honda service centers, particularly regarding rear lighting systems and multi-point inspections. Thank you for your attention to this urgent safety concern. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663981May 30, 2025
ENGINE, POWER TRAIN
I was on my way to work and was in a neighborhood going 25 mph and came to a stop. My engine cut off and would not restart. I bought the car with somewhere around 120,000 miles in 2021.. it is the end of May 2015 and the car has a little less than 152,000 on it. I kept up with required oil changes and I have been told that the engine is siezed. As well as the torque converter being stuck... sounds like the SAME ISSUES listed in the recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664030May 30, 2025
ENGINE, POWER TRAIN
While driving vehicle lost power and started smoking; and would not restart. Towed to honda, they stated engine siezed and connecting rod was protruding out of the side of engine. Took to another shop and they confirmed rod bearings failed and caused connecting rod to break causing it to go through the engine. When attempted to restart car check engine light was on. Heads to the engine were good. Had to replace engine at 157k with all service being done at honda on time or early with all maintenance being done on time. Vehicle lost power on highway in far left lane, very dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663923May 30, 2025
ENGINE
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663847May 30, 2025
STEERING
There's a grinding and clicking noise when turning the wheel left and right in a parked position and when slowing down. The dealership replaced the steering rack once already 1 year ago. Now the grinding and clicking noise is back and alot worse. The dealership is going to replace the steering rack for a second time. Spoke to Honda mechanics and told them that there must be another underlining issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663783May 29, 2025
ENGINE, ELECTRICAL SYSTEM
Check engine light on emissions system problem and transmission system problem, there is loss power of engine light, after 2 gear transmission feel like it jerks I don't have save to drive my car, i would like to request a recall to be inspected and repair by warranty of Honda because my car is defective by manufacturer Code are: P0420 (rear bank catalyst system efficiency below threshold [bank 1]) P0430 (front bank catalyst system efficiency below threshold [bank 2]) P0300-P0306 (misfire) P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) P219B (air-fuel ratio variation of cylinder [bank 2, front bank])
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663407May 28, 2025
FUEL SYSTEM, GASOLINE, FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Honda Pilot. The contact stated that while operating the vehicle, there was an abnormal fuel odor inside the cabin of the vehicle. The vehicle was taken to the local dealer, who was unable to detect the odor. The vehicle was not repaired. Additionally, the contact stated that while driving approximately 65 MPH with the cruise control activated, the Forward Collision Avoidance feature independently activated, causing the vehicle to abruptly decelerate. During the failure, the message "Reduce Speed" was displayed, but no other vehicles or objects were nearby. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663142May 27, 2025
FUEL/PROPULSION SYSTEM
Car electric system went down while driving and stopped in middle of the road. It happened sometimes before, usually when the car stops at the red light. All the warning light was turn on when that happen and it took a lot of try to restart the car. This time the car cannot turn on so I have to tow it to my mechanic. The mechanic checked everything including the alternator, battery, starter and told me that the problem is actually in the fuel pumps. I got the fuel pumps replaced and have not had the same issue since then. The mechanic said several Honda model had that issue. I contacted Honda as I see there is a recall on the same year model but Honda told me the VIN number isn't on their list, but I think the recall should cover my vehicle since the problem description and year model is matching.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663149May 27, 2025
ELECTRICAL SYSTEM
Car sound system distort and no sound after 10 minutes of driving. No bluetooth audio, radio, music working. Changing volume, sound setting, factory reset the info system but the problem still exist. Increase the A/C fan speed and driving through pumps seems make the problem start earlier. Sometimes, turn off the car and restart the car after 30 minutes, the sound system is back on, but after the 10-15 minutes the sound went off again. This problem could cause safety issue as I relied on navigation sound while driving. There seems to be the same problem that being recalled in newer model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663296May 27, 2025
ENGINE
I had just left my house and, approximately five minutes or 1.2 miles into my drive, the engine suddenly stopped in the middle of the road, leaving me stranded and in a dangerous situation. I had the vehicle towed to a Honda dealership, where I was informed that the engine had failed. However, I was given no explanation as to why this happened—only the option to replace the engine at my own expense.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663284May 27, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
With the Idle Stop feature on (meaning the car will shut the motor off when coming to a stop, but keep electrical equipment working), my Honda Pilot, at random times, will completely lose all power when I come to a complete stop. This results in the car being unable to be operated and can lead to numerous instances of injury or even death. In order to have the car work properly again as it should, I have to recrank the car completely. Sometimes the motor turns over without issue, and other times it sounds like it struggles to supply power to crank the car. This was a known issue with Honda, with a recall in place to fix it. I completed this recall in April 2025. As of [XXX] (The same day of the MOST RECENT incident), my Honda Pilot is at Hubert Vester Honda in Wilson, NC for them to troubleshoot the issue further. Per their Maintenance department, Honda has opened up an inquiry further into this issue. My Honda Pilot is a 2024 with less than 23,000 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663249May 27, 2025
ELECTRICAL SYSTEM
The BCM body control module is not working. My wife is scared to drive thinking it can turn on lights wipers and other components. For being a Farley new car it’s crazy to think it’s defected. I had no warning prior to the incident. Honda dealer says they don’t know what caused it The alarm goes off all the time so I have to have it in the driveway with the battery unplugged Honda charges me $2,100 to fix it which is absurd
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663045May 27, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
The camera in the windshield used for collision mitigation, cruise control, lane keep assist, auto high beams, etc. has been found to have gone bad and need replaced by the Honda service center near me. The dashboard indicates all of these issues and disables the use of these safety features. The cost to repair is $1900 which includes camera, installation, and calibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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