Honda Pilot Complaints

9,418 consumer complaints on file.

#11674586July 18, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2025 Honda Pilot. The contact received notification of NHTSA Campaign Number: 25V391000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was diagnosed that the brake pedal assembly had failed and needed to the replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674178July 17, 2025
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I feel the engine is failing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674186July 17, 2025
ELECTRICAL SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? When calling the dealer they believe it is the “Smart Control unit.” How was your safety or the safety of others put at risk? My vehicle will not start most of the time…leaving me stranded when I have to go anywhere and I have to get out to take the battery terminal off and back on just to try to reset it long enough for it to try to start. Has the problem been reproduced or confirmed by a dealer or independent service center? No, from my understanding of reading other people having the same problem Honda knows it is a common issue and has not done anything about it. The dealer wants paid to do an inspection. I do not have the money they are asking for. I know inspections aren’t very expensive but most people (myself included) can’t afford even a simple inspection. Just to pay for the car takes all I have. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? At first I noticed my car alarm would go off randomly and originally thought my doors weren’t being shut all the way however after making sure all doors were in fact shut it still went off. I was at work that night and had to keep going out to turn my alarm off…the next morning I go in to start my car and leave and it had trouble starting saying “keyless start system problem” after finally getting it started I drove to the gas station to get gas and turned off the engine as I was walking away I heard cracking noises and my car making the ding noise it makes when you turn it on ACC mode. When I came back to the car all the lights on the dash, radio screen, headlights, tail lights, and mirror lights (the ones that light up when a car is close) were flashing like crazy and still heard the crackling noise.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674291July 17, 2025
ELECTRICAL SYSTEM, ENGINE
In my 2016 Honda pilot a lot of buttons are popping up on the screen with no information about how to fix it. My car is having trouble accelerating and is hesitating when needing to accelerate. I was unable to speed up while driving to get to 45 mph Because it would not speed up. All the buttons that are coming up on my car or not correct it’s showing trailer issues and I’ve never once trailed anything with my car. It seems like it’s having extra trouble when the air condition is on as well. I’m unable to figure out what is wrong with my car because all the buttons are not coming up correct when they plug it in for a diagnostic. I have had the alternator replaced and that did not change anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674235July 17, 2025
SERVICE BRAKES, HYDRAULIC, AIR BAGS
The contact owns a 2024 Honda Pilot. The contact stated while driving approximately 5 MPH in a drive-through and depressing the brake pedal, the brake pedal was stiff and the vehicle failed to respond on two occasions, and rear-ended the same vehicle twice. The contact stated that both vehicles sustained scratches. The air bags did not deploy. There was no injury sustained. No police report was filed. The contact was able to drive to the residence. The vehicle was taken to the dealer, where the recall inspection for NHTSA Campaign Number: 25V391000(Service Brakes, Hydraulic) was performed, and the dealer informed the contact that the vehicle had passed the inspection. The manufacturer was notified of the failure and sent an engineer, who inspected the vehicle and informed the contact that no failure was found. The vehicle was not diagnosed or repaired. The failure mileage was approximately 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11674106July 16, 2025
ELECTRICAL SYSTEM, POWER TRAIN, FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
The contact owns a 2020 Honda Pilot. The contact stated while driving 20 MPH, the vehicle shifted into park independently. Several unknown warning lights were illuminated. The contact stated that while restarting the vehicle, the vehicle hesitated to restart for approximately 90-seconds, and then operated as intended. The vehicle was towed to a dealer where was it diagnosed, and the dealer determined that the the front camera needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure, and informed the contact that the failure was not covered under warranty. The approximate failure mileage was 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674108July 16, 2025
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2025 Honda Pilot. The contact stated that while driving 12 MPH, the vehicle shifted into park independently. Several unknown warning lights were illuminated. The contact stated that while restarting the vehicle, the vehicle hesitated to restart for 90-seconds and then the vehicle operated as intended. The vehicle was towed to a dealer where was it diagnosed and determined that the front camera needed to be replaced. The vehicle was not repaired. The manufacture was notified of the failure, and informed the contact that the failure was not covered under warranty. The approximate failure mileage was 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674070July 16, 2025
UNKNOWN OR OTHER
While driving our 2024 Honda Pilot Touring, I came to a full stop at a red light. When the light turned green and I attempted to accelerate, the vehicle completely shut off without warning. There was no sputtering, no warning lights, and no error messages. The engine shut off instantly, and all systems—including both screens, air conditioning, horn, and hazard lights—were completely unresponsive. The vehicle was entirely disabled. It remained unresponsive for 5–10 minutes before showing any sign of power. It took four attempts to restart the vehicle. This happened in an active intersection, creating a serious safety risk. I could not move or signal to other drivers, and the car gave me no way to handle the emergency safely. The vehicle was taken to a Honda dealership for inspection. They ran diagnostic tests but were unable to reproduce or identify the issue and called it a “fluke.” No repairs were made, and the root cause was not identified. I was told to take the vehicle home and monitor it. This issue has not recurred yet, but I am concerned it could happen again at any time. The vehicle is available for inspection upon request. The problem has not been confirmed by the manufacturer or a third-party inspector. No warning lights or other symptoms appeared before the failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673743July 15, 2025
STRUCTURE:BODY
The tailgate paint started to peel. I took the vehicle into the Honda Collision shop. They said I missed the extended warranty by a few months. I called America Honda and they said there is nothing they can do about even though they are aware of the issue with the white paint. This was about a year ago. Now the roof of the vehicle is peeling. This is a hazard because of the potential of rust and weakening the structure of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673783July 15, 2025
POWER TRAIN
The contact owns a 2017 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently jerked with the transmission warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 45,480.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673790July 15, 2025
UNKNOWN OR OTHER
As I understand it from a law firm, other Honda Pilot owners have filed complaints with the NHTSA the following which is an EXACT description of what is occurring on our Pilot. Ref: 25V-031. Our problem is that there is about a “2-5 second hesitation” or “delay in acceleration” where the engine seems to “bog down for a few seconds before it ‘kicks in’ and then there is a ‘surge of power.’” This surge of power causes a rapid acceleration where the vehicle “jumps forward at a rapid rate.” I took this to Honda two years ago after we first purchased it and they said that "All vehicles are made this way now." This has proven "very dangerous" when trying to do a 3-point turn or a u-turn in traffic. I'd be happy to demonstrate this with someone if they want to ride along so they can see for themselves. I checked your site but it says there aren't any recalls for my vehicle. Problem is, Honda told me the same thing two years ago so if it isn't on your site, appears that it isn't a problem for them. Please help look into this before someone in my family or someone else's gets hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673329July 14, 2025
ELECTRICAL SYSTEM
The contact owns a 2020 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle started to lose automotive power, and failed to return to normal operation. The contact stated that several unknown warning lights were illuminated. The vehicle remained at the residence. A dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673364July 14, 2025
ENGINE
2016 Honda Pilot was taken to Utah Moto Shop for routine maintenance and to diagnose engine noise after Honda replaced fuel injectors Nov 2024. Noise started right after injectors were replaced but customer was told that noise was normal. Utah Moto Shop found rod knock and diagnosed issues with connecting rod bearings. The shop contacted Honda in regards to NHTSA Campaign Number: 23V751000 and the related connecting rod bearing recall by Honda. Utah Moto Shop was told the VIN did not qualify. The vehicle has been deemed unsafe to drive due to the likelihood of engine failure at any time. The vehicle remains unrepaired and undriveable at 147,996 Miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673118July 13, 2025
ELECTRICAL SYSTEM
I was driving home at around midnight on the interstate, when my radio stopped working and digital dash screen just turned off. The radio screen said something like network communication lost (I was going 75 so I couldn’t completely read what it said), and the dash where my tachometer and speed usually are, was off; the only information about the car I had was gas level and general engine temperature, so physical gauges or the fuel economy indicator were not affected. All headlights, climate, and engine or cruise control were not affected. It rebooted after about 10 seconds, as if the car was just started up, and everything was back to normal. I was coming from a work event, so I had a coworker with me and he noticed this was occurring, unsettling to be a passenger and all necessary information about the vehicle on an interstate was gone. The vehicle did have a recall to address crackle noise in the speakers, which was a symptom of the MOST bus failure. But since then, the crackle hasn’t disappeared, the backup camera has failed on occasion, and now this, just once in ~15000 miles, all link through the same MOST bus. Will be taking to the dealer again ASAP to see if they can resolve the issue for good, but it seems unacceptable that an infotainment failure could also affect the dashboard if I am understanding it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673071July 12, 2025
ENGINE
Engine stall while at stop light. This happens probably 1 every 50 times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673076July 12, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I have had multiple situations where the auto idle has engaged and the vehicle has died. Most of the time the car restarts by holding down the ignition button, but twice it's required a jump. I have taken this into honda multiple times and they've told me they can't recreate the problem, but it consistently happens to me. The most recent time was at a high speed intersection and almost resulted in a serious collision. The below question asked how many miles on my vehicle. We first noticed this at about 25000 miles, but most recently occurred today at 80000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672818July 11, 2025
UNKNOWN OR OTHER
Vcm2 light appearing causing bank 2 to stop working, vibration and rpm not being able to go above 3000 or 5000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672891July 11, 2025
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
The contact owns a 2019 Honda Pilot. The contact stated that upon coming to a complete stop, the A/C started to blow warm air; however, upon acceleration, the vehicle resumed blowing cold air. The contact stated that over time, the contact stated that the failure initially occurred approximately an hour after driving before the failure became a constant failure after starting the vehicle. The contact called the dealer and made an appointment to repair the vehicle. The mechanic discovered that the fan control relay was defective due to the relay melting into the fuse box. The contact was informed that the engine compartment harness needed to be replaced. The manufacturer was notified of the failure and the contact was provided a case number. In addition, the contact received an email with a form to fill out for the Manufacturer’s Goodwill Assistance Program. The vehicle was not repaired. The failure mileage was approximately 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672969July 11, 2025
FUEL/PROPULSION SYSTEM
2017 FWD Honda Pilot, Current miles 67k. In June 2025, Morning start, car makes whining noice when idle and gets louder while driving. Pilot then loses power, poor acceleration, starts to stall and steering wheel jerk. NO WARNING LIGHT / CHECK ENGINE ON DASHBOARD. (Common for light not to come on) Not putting my family and others at risk Pilot was taken to nearby dealer for diagnostics. I was told high pressure fuel pump needs fail / need replacement. Advisor at dealer sent out Goodwill request for replacement and was denied any repair. This is known problem on "2017-2020 Acura and Honda vehicles" Part #16790-RLV-305 - PUPM ASSY IS COVERED under Emission Warranty 84month / 70k miles. Why did Honda denied repair(?) Called American Honda Motor co., Inc. recall line Center and submit another request for repair. waiting for call back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672945July 11, 2025
ELECTRICAL SYSTEM, ENGINE
The Auto Idle Stop (AIS) feature on my 2021 Honda Pilot intermittently causes the engine to shut off at a stop and fail to restart. When this happens the vehicle remains completely unresponsive until I shift into Park and manually restart the engine.This has happened multiple times in traffic and at intersections, creating a huge safety risk. I have already replaced the battery and had the latest software update installed at my local Honda dealership, but the issue persists. The problem is intermittent and difficult for the dealership to replicate. The auto idle stop issue is a known problem with Honda even extending a warranty coverage for the starter assembly and starter relays. The NHTSA number EA25004 addresses this yet the local dealership will only update the software and change the battery. They are failing to honor the second stage of the repair calling out specifically replacing the starter assembly, starter relays and adjusting the valves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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