Honda Pilot Complaints

9,418 consumer complaints on file.

#11675877July 24, 2025
ELECTRICAL SYSTEM
When I got into the vehicle this morning, I opened the door and smoke came out from inside, then I noticed in the driver's seat there was fire from the control panel of the driver's seat. Where the fire affected the seat, the seat belt and the interior panel of the driver's door.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11676027July 24, 2025
STRUCTURE:BODY
My paint is peeling. I never had a vehicle with the paint peeling like this. Its color is white. What can be done about this? I have bought touch up paint to help stop the peeling but that didnt do so well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675967July 24, 2025
POWER TRAIN
The contact owns a 2021 Honda Pilot. The contact stated that while stopped at a traffic signal, the vehicle independently shifted into neutral(N). The contact shifted vehicle into park(P) and turned off and restarted the vehicle and shifted into drive(D). There were no warning lights illuminated. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle with a faulty brake switch and determined that the 12-Volt battery needed to be replaced. The vehicle was repaired; however, the failure recurred, and the vehicle independently shifted into neutral(N). The contact stated that the failure had occurred while stopped with the vehicle still in drive(D). The vehicle was taken to the same dealer however, the dealer was unable to duplicate the failure or determine the cause of the failure. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675835July 24, 2025
FUEL/PROPULSION SYSTEM
Vehicle when entering traffic hesitates for 2 to 3 seconds and then surges forward real fast. No warning lights or or messages. Very scary and dangerous . feels like you do not have control of vehicle....This has happened only twice since I have owned the vehicle. I purchased the vehicle new from a dealer...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675724July 23, 2025
FUEL/PROPULSION SYSTEM, SUSPENSION, VEHICLE SPEED CONTROL
I did mentioned this recall when I got my car I am having issues with acceleration, fuel pump . Car takes a bit long to take offline
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675745July 23, 2025
ENGINE
Engine seized, mechanic mentioned potential connecting rod bearing failure. Was on freeway when car started to malfunction. Car was immediately taken to trusted mechanic and issue was found. Towed to additional mechanic following that. Honda dealership/service center was called regarding recalls on other 2016 Honda pilots engine seizures and no response yet, want to have car inspected by them if possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675748July 23, 2025
ENGINE
For the past three years or more the car does randomly turns of the engine often at a red light stop and sometimes requires multiple push on the start button to start the motor running. we have complained to the local Honda dealer of this issue several times through the years. they run all the tests needed and that the car has no problem. the can has been unreliable to drive in fact it is scary to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675600July 23, 2025
ENGINE, ELECTRICAL SYSTEM
My 2019 Hoda Pilot Touring often suddenly changed to N (Neutral), not moving when I release the brake pedal on the freeway when traffic is slow (stop and go) or when at the stop at the intersession. I had to hit (shift) to D (Drive) or sometimes it was getting worse, I had to hit Restart button to resume driving. Many times, it was a nervous moment when the cars from behind were too close and unexpecting my car was stop. It's hard to convince the car dealer it is a real problem when I brought the car for other recall problems. They only worked on the other recalls and verbally advised just to see if the fixes on the recall would fix the problem I experienced since there is no recall related the problem I described.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675348July 22, 2025
ELECTRICAL SYSTEM
My 2019 Honda Pilot backup camera is not functioning properly. It has a green and sometimes purple screen and I cannot see objects when backing up. This creates a very dangerous situation. I brought this vehicle to Lia Honda in Enfield, CT for another recall. I informed them of the problem with the backup camera and was told it isn't part of the recall. I would have to bring the car back at another time for evaluation and would be charged their hourly fee. I was a loyal Honda employee in Windsor Locks, CT for almost 25 years. I retired in 2009. I know my vehicle should be considered in the recall and I would like it taken care of before an accident happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675064July 21, 2025
POWER TRAIN
The contact owns a 2018 Honda Pilot. The contact stated that the transmission warning light illuminated while driving above 70 MPH on the highway. The vehicle was taken to the local dealer where it was diagnosed and determined that the torque converter needed to be replaced. The contact stated that the warranty was extended but was declined due to the vehicle having a Salvage Title and a Rebuilt Title. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675194July 21, 2025
VISIBILITY/WIPER
Vision is severely impaired by optical distortion in the windshield, directly in the driver's field of vision. It is also noticeable from anywhere inside or outside of the vehicle. Some areas magnify the view so it looks as though the road is coming up towards the driver. Other areas warp the view horizontally or vertically. It is unsafe because it changes the way the road and other vehicles appear to the driver. The driver feels as though they are wearing strong prescription glasses. Causes dizziness and disorientation to the driver. Visible rippling/warping of the glass of the windshield. One photo is attached showing warped letters through the windshield. (Video is easier to see the other types of warping from inside the vehicle.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674883July 20, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
As I was driving, I had to press on my break fairly firmly for about two seconds due to a car in front of me making a left-hand turn. I released the break, and the car in front of me was completely out of my lane. There was about a 2 to 3 second span of time ,after I released the break and in which I was coasting, before the automatic breaking system pressed hard on the break for at least one second and then it released. I had not placed my foot near the brake or accelerator at that time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674835July 20, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
All I did was simply change my battery. Up until this point the car had run perfect and no issues or warnings. Now after placing the correct AGM battery the dash has lit up like Christmas. I am getting ACC, LKAS, Auto Head light, forward collision and Brake System warning lights. I was informed that this is a very costly repair, a camera needs to be replaced and recalibrated, $2000 estimate. This should be a recall based on the other numerous complaints I'm seeing. I reached out to Honda with no response as of yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674721July 19, 2025
ELECTRICAL SYSTEM, ENGINE
The idle engine turn back on feature has not turned on several times. It has happened a couple of times upon turning it back on after a complete turn off in a parking lot. Also, it has happened in traffic at a stop light on busy roads where I was sitting there dead stopped in the road unable to get the car started. Another time, it did not turn back on as I was pulling out of my neighborhood and we almost got hit because of it. The battery seems to be involved and seems to have to recharge for a few minutes and then it will turn back on. I've called 911 to help me get out of the road, have taken out the battery and put it back, and had it checked at the dealership. I have to remember to use the button that turns off the idle engine turn off feature or it will happen. It doesn't have any pattern or reason to it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674773July 19, 2025
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
I’m reaching out regarding a persistent and hazardous issue with the Auto Stop/Start function on my vehicle. The system routinely fails when stopping at lights and stop signs, causing the engine to shut off and not restart. On several occasions, the vehicle has shut off while in motion—on highways, at intersections, and in the middle of roadways—putting me and others at serious risk. I brought the vehicle to John Eagle Honda of Dallas on Wednesday, June 5, 2024. The dealership diagnosed two recall-related issues (Recall #23-008 and #21-012), temporarily resolving the problem. However, the failure returned just five days later and has persisted ever since. I purchased the vehicle in May 2020, practically new from the dealership. This issue began roughly a year after purchase and has only escalated. I’m requesting further review and a permanent resolution, as this continues to be a severe safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674708July 19, 2025
ELECTRICAL SYSTEM
screen stopped working suddenly. will randomly flash bright blue or a gray static, then go back to black.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674614July 18, 2025
ENGINE
Vehicle auto start / stop system intermittently will not restart the engine after turning off at a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674454July 18, 2025
ELECTRICAL SYSTEM
After fixing a few of the recalls, the alarm on my 2017 Honda Pilot would start going off at random times. After several attempted fixes - replacing the key fob batteries, replacing the car battery - the issue has persisted and we noticed a clicking noise coming from the dash. Essentially the car would attempt to turn on without anyone near it. There are no warning messages present. Thus far, it has not replicated while driving. We have just taken the issue to the Honda dealer and they have come back with a $1400 charge to replace the Smart Power Control Module. In researching the issue, I've seen a number of owners have this issue with 2016-2018 Pilots and even seen some complaints in your database.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674503July 18, 2025
UNKNOWN OR OTHER
Our when using auto idle our car, and we press the break our car will sometimes get locked in park and we cannot switch gears. We have been stuck in traffic several times with 3 children in the back. I called honda to open a case and escalated to a supervisor, Case #15600713 and was told because the car was out of warranty. However the previous owner of this vehicle did bring it into honda with our same complaint and they were not able to find the issue. When we went the dealership they told us this happened. So what we know is that the previous owner DID come into the dealership with this existing complaint and honda was not able to help him. We were told we must replace the entire transmission for 9k on a car this is only from 2019 with only 78,000 miles on it. No previous accidents. This is obviously a factory issue. According to lemons laws it appears we have a right to sue because of this safety concern, and the company not standing by its product when it’s clear there is a problem with the auto idle. the transmission light comes on, warns us to pull over when possible, or will just completely lock us into park. The solenoid is not responsible for this auto idle issue. We turned off the auto idle and when we manually do this every time we drive, the car does not stop and the light does not come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674590July 18, 2025
ENGINE
The engine fails to restart on its own after a complete stop at a traffic light or intersection with the auto idle mode on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot