Honda Pilot Complaints

9,418 consumer complaints on file.

#10259291February 18, 2009
POWER TRAIN
FRONT MOTOR MOUNT FAILED AT APPROX. 60K MILES. SERVICE DEPARTMENT HAS NO KNOW CAUSE FOR THE FAILURE, BUT SAYS IT IS LIKELY A MATERIAL DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10258915February 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR MAKES GRINDING NOISE UNDER THE HOOD WHEN THE CAR GENTLY ACCELERATES FROM BELOW 1400 RPM TO 1500 RPM. IT STARTED TO HAPPEN AROUND 30000 MILES AND HAPPENS FREQUENTLY NOW (97000 MILES). DEALER HAS REPLACED EGR VALVE 3 TIMES WITH NO AVAIL AND THEY CANNOT REPLICATE THE PROBLEM. SOMETIMES THE GRINDING NOISE LASTS UPTO 5 SECONDS. THE TACHOMETER JUMPS UP AND DOWN AROUND 1500 RPM WHILE MAKING THE GRINDING NOISE. THE DIFFERENTIAL FLUID WAS CHANGED BUT NOISE STILL HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257672February 6, 2009
ELECTRONIC STABILITY CONTROL (ESC)
YESTERDAY, MY DAUGHTER'S 2005 HONDA PILOT WITH 71K MILES SINCE NEW, WAS ROLLING ALONG AT 60 MPH ON INTERSTATE 66 WHEN BRAKES ENGAGED BRINGING CAR TO SUDDEN STOP. SEVERAL CARS BEHIND HER HAD TO TAKE DEFENSIVE ACTION TO PREVENT PILING UP. VSA LIGHT AND ABS LIGHTS WERE ON. THIS HAPPENED SEVERAL MORE TIMES TO A POINT WHERE CAR WAS UNDRIVEABLE AND HAD TO BE PULLED TO SIDE OF THE ROAD. CAR WAS TOWED TO HONDA BY AAA. SAME THING HAPPENED IN OCT 2008 (ABOUT FOUR MONTHS AGO) BUT OCCURRED ONLY INTERMITTENTLY AND CAR COULD BE DRIVEN TO DEALERSHIP. DIAGNOSIS FROM DEALER WAS NEED FOR NEW BATTERY. ORIGINAL BATTERY WAS REPLACED AND CAR WORKED FINE UNTIL YESTERDAY. IT APPEARS THAT THE HONDA DIAGNOSTIC SYSTEM AT THE DEALERS CANNOT PROPERLY IDENTIFY THIS PROBLEM ALTHOUGH IT IS SURELY SERIOUS ENOUGH TO WARRANT A RECALL. ACCORDING TO MEMBERS POSTING AT HONDAPILOT.ORG FORUM, THIS HAS HAPPENED TO OTHERS AND WITH THE SAME POTENTIALLY HAZARDOUS RESULTS. MORE TROUBLING IS THE FACT THAT HONDA DEALERS ARE UNABLE TO DIAGNOSE THE PROBLEM WITH CURRENT TECHNOLOGY. SOME HAVE REPLACED TIRE PRESSURE SENSORS, SOME HAVE REPLACED STEERING WHEEL SENSORS AND OTHERS HAVE REPLACED SIDE CRASH SENSORS AND BRAKE SYSTEMS. IN MY CASE, THE DEALER REPLACED THE BATTERY. THE FACT REMAINS, HOWEVER, THAT THE PROBLEM COULD NOT BE THE RESULT OF MALFUNCTIONS OF ALL THESE SYSTEMS AND THE CURRENT DIAGNOSTIC CODES APPARENTLY ARE INSUFFICIENT TO PINPOINT THE EXACT COMPONENT THAT FAILED. THIS LEVEL OF UNCERTAINTY ONLY COMPOUNDS THE ORIGINAL PROBLEM AND INCREASES THE LIKELIHOOD OF A MULTI-CAR PILEUP WHEN THE VSA SYSTEM ENGAGES FOR NO GOOD REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257728February 6, 2009
SERVICE BRAKES, HYDRAULIC
2005 HONDA PILOT EX HAVE APPLIED SUDDEN BRAKE WHICH COMPLETELY STOPPED THE CAR. IT HAPPENED THREE TIME IN THIS WEEK (2/2 - 2/4). THE WEATHER IS COLD AFTER A MINOR SNOW, THE ROAD IS WET OR DRY. BUT EACH TIME THERE WERE SNOW AND SALT RESIDUE ON THE ROAD, WHEN THE CAR ROLL OVER IT, THEN IT HAPPENED. MOVING SPEED WAS BETWEEN 20 - 30 MPH. SINCE IT WAS SLOW SO NOT ACCIDENT OCCURRED, OTHERWISE MIGHT CAUSE AN ACCIDENT FROM BEHIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257451February 4, 2009
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
2 FAILURES: 1) REAR AIR UNIT FAILED AT 50,000 MILES / 5 YEARS. 2) TWO MOTOR MOUNT BROKEN (FRONT AND SIDE) AT 60,000 MILES / 6 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257446February 4, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 HONDA PILOT. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE BEGAN TO REV HIGHLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. SUDDENLY, THE TRANSMISSION FAILED TO RESPOND. THE DRIVER WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE FAILURE OCCURRED WITHOUT WARNING. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE FAILURE WAS RELATED TO THE FACTORY CLIP ATTACHED TO THE CLAMP OF THE TRANSMISSION LINE. THERE WAS EXCESSIVE FLUID LEAKING FROM THE TRANSMISSION. THE CLIP SHOULD HAVE BEEN REMOVED BY THE MANUFACTURER AT THE TIME OF THE VEHICLE'S PRODUCTION. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257371February 3, 2009
STRUCTURE, VISIBILITY
MY 2004 HONDA PILOTS FLOORBOARDS ARE SOAKED WHEN I TOOK IT TO JOHNSON CITY HONDA THEY SAID THEY HAVE NEVER SEEN IT BEFORE AND THAT WAS THE FIRST OF JANUARY THEN I LOOKED AT AN AUTO CLUB THAT HAD A FORUM ABOUT LEAKS IN HONDA PILOTS THERE WHERE FOUR DIFFERENT PLACES THEY HAD FOUND LEAKS AND AFTER HAVING THEM FIXED STILL HAD SOAKED FLOOR BOARDS I HAVE A DAUGHTER SHE IS FOURTEEN MONTHS WHO RIDES IN THIS VEHICLE AND RIGHT AFTER I FOUND THE LEAK SHE GOT SICK FOR THE FIRST TIME SINCE SHE WAS BORN AND HAS BEEN SICK THREE TIMES SINCE DECEMBER AND SO HAS MY WIFE AND I GOT SICK FOR THE FIRST TIME LAST YEAR I HAD A BACTERIA INFECTION AND BRONCHITIS AND I GOT SICK AGAIN TWO DAYS AGO AFTER DRIVING IT SO NOW ITS JUST SITTING IN THE DRIVEWAY MY WIFE AND I ALTERNATE DRIVING THE 1996 HONDA ACCORD THE WHOLE REASON WE BOUGHT THE PILOT WAS BECAUSE WE WHERE PLANNING ON STARTING A FAMILY AND WANTED OUR DAUGHTER TO BE SAFE EVERYTIME IT RAINS THE FLOOR BOARDS GET MORE WET THE PEOPLE ON THE FORUM HAD A HONDA PILOT SERVICE BULLETIN THAT STATED HONDA HAS KNOWN ABOUT THIS PROBLEM FOR A LONG TIME IN THE A-PILLAR BUT HAVE FOUND SEVERAL OTHER ONES I AM SO IRRITATED THAT I RAN OUT IN TWO INCHES OF SNOW TO GET MY REGISTRATION AT TEN O CLOCK AT NIGHT PLEASE HELP ME! *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10257139February 2, 2009
SUSPENSION:REAR
I HAVE A 2005 HONDA PILOT. WHEN I HAD IT SERVICED LAST WEEK THE DEALERSHIP PUT IN A THIRD RIGHT REAR SHOCK THAT WAS LEAKING. THE LAST SHOCK ONLY LASTED 3000 MILES. I THINK THAT SOMETHING MUST BE WRONG WITH THE CAR THAT CONTINUES TO RUIN THE SAME RIGHT REAR SHOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257150February 2, 2009
SERVICE BRAKES, HYDRAULIC
NOTICED THAT THE HONDA PILOT WOULD SHAKE WHEN DRIVING AT 60, THEN EVENTUALLY START FEELING THE BRAKES GOING INTO EFFECT AND THE SPEED DROPPING TO BELOW 40. HOWEVER, DRIVING AT 25 YESTERDAY, THE BRAKES LOCKED IN THE MIDDLE OF THE ROAD. THE CAR CAME TO A COMPLETE STOP, I HAD TO PUSH DOWN THE BRAKES AND THEN THE CAR MOVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257164February 2, 2009
STRUCTURE:FRAME AND MEMBERS
I HAD MY 2005 HONDA PILOT IN THE SHOP FOR 60,000 MILE CHECK-UP. I WAS TOLD THAT THE MOTOR MOUNTS ON THE RIGHT FRONT AND THE REAR LEFT. I THINK THIS IS ENTIRELY TOO FEW MILES FOR THE MOTOR MOUNTS TO BEGIN TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256094January 23, 2009
ELECTRICAL SYSTEM
I OWN A 2003 HONDA PILOT EXL,LATELY I'VE HAD PROBLEMS WITH THE SWITCH NOT WANTING TO TURN ON OR UNLOCK STEERING WHEEL. WHAT SHOULD I DO...I'VE OWN TWO OTHER HONDAS AND HAD THE SAME PROBLEMS.(98 ACCORD,98 CIVIC);THEIR WAS RECALL ON THEM. IS THEIR A RECALL ON THE HONDA PILOT SWITCH OR STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256021January 22, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
CONDENSER DESIGN ON 2006 HONDA PILOT. CONDENSER IS EASILY DAMAGED BY ROAD DEBRIS AND NOT COVERED UNDER WARRANTY. I CHECKED THE INTERNET AND THIS IS A COMMON DESIGN FLAW ACROSS ALL HONDAS. THE NEWER MODELS HAVE MODIFIED THE GRILL TO PREVENT DEBRIS DAMAGE TO THE CONDENSER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255907January 21, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AFTER SMELLING A STRONG ODOR OF ANTIFREEZE, I DECIDED TO BRING MY 2007 HONDA PILOT IN TO CHECK THE RADIATOR. ALTHOUGH, THE GAUGES DID NOT INDICATE OVERHEATING AND I DID NOT OBSERVE ANTIFREEZE COOLANT LEAKING, THE ODOR WAS BECOMING EXTREMELY STRONG. I WAS NOT ABLE TO GET INTO THE HONDA DEALERSHIP SO I BROUGHT MY VEHICLE TO A BIG O TIRE STORE TO INSPECT THE COOLANT SYSTEM. IT WAS FIRST DIAGNOSED AS A CORE ENGINE HEATER PROBLEM. HOWEVER, AFTER DISASSEMBLING THE VEHICLE, IT WAS DISCOVERED THAT A HOSE LEADING TO THE REAR AC/HEATING SYSTEM WAS LEAKING. ACCORDING TO THE MECHANIC, THE FACTORY PLACED THE CLAMP OVER THE HOSE AND NOT OVER THE NOZZLE. THIS DIRECTLY LED TO THE PUNCTURE OF THE HOSE AND SUBSEQUENT LEAKAGE OF ANTIFREEZE THROUGHOUT THE ENTIRE FLOORING OF MY VEHICLE. A REQUEST TO AMERICAN HONDA TO REIMBURSE ME FOR THE REPAIR WAS DISMISSED SINCE I DID NOT BRING MY VEHICLE INTO A HONDA DEALER. MY COMPLIANT IS TO SEEK RECOVERY OF $450 FOR THE SERVICE REPAIRS AND ADDITIONAL EXPENSE TO REPLACE THE ANTIFREEZE SOAKED CARPET AS WELL AS CLEAN ALL REMAINING RESIDUE. I PURCHASED THE VEHICLE NEW IN JANUARY 2006. THE WARRANTY WAS FOR 3 YEARS/36,000 MILES. CURRENTLY, I HAVE 53,000 MILES ON THE VEHICLE. DUE TO THE FACT THAT THE REPAIR WAS DUE TO FAULTY ASSEMBLY AT THE FACTORY, I AM SEEKING REIMBURSEMENT FOR THIS REPAIR. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255580January 19, 2009
ELECTRICAL SYSTEM:IGNITION
1-FAILED IGNITION LOCK 2- CANNOT START THE CAR 3- REPLACE THE IGNITION LOCK CYLINDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255110January 14, 2009
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WASHER FLUID FREEZES AT TEMPERATURES BELOW FREEZING. THIS HAS HAPPENED FOR THE LAST TWO DAYS STRAIGHT. IT ALSO HAPPENED ONE TIME BEFORE. DEALERS ARE CLEARLY AWARE OF A DESIGN DEFECT WITH HONDA PILOT, THEY SAY THERE IS NO FIX OR REPAIR AVAILABLE, AND CAN ONLY FLUSH AND THAW THE LINE. THIS IS CLEARLY AN IMMEDIATE SAFETY ISSUE, WHEN THERE IS SNOW OR ICE NOT HAVING WIPER FLUID IS A VERY VERY SERIOUS SITUATION. I WAS 2 HOURS FROM HOME ON THE KENNEDY EXPRESSWAY WITH NOWHERE TO GO AND UNABLE TO SEE THE ROAD IN FRONT OF ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254667January 11, 2009
SUSPENSION
HAD TO REPLACE FRONT AND SIDE MOTOR MOUNTS ON MY 2003 HONDA PILOT. THIS WAS AFTER ONLY 67,118 MILES. MECHANIC SAID THIS IS A COMMON PROBLEM WITH THE ORIGINAL MOTOR MOUNTS. THIS COULD BE VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254353January 9, 2009
ENGINE AND ENGINE COOLING
2 ENGINE MOUNTS REQUIRING REPLACEMENT AT 85K MILES ON 04 HONDA PILOT. HONDA DEALERSHIP COST TO REPAIR IS $499. DISCOVERED MANY OTHER HONDA PILOT OWNERS WITH SAME PROBLEM AND QUESTIONING WHETHER THIS IS A DEFECTIVE PART AND SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254100January 7, 2009
STRUCTURE
MY 2003 HONDA PILOT WAS CAUSING LACERATIONS TO THE HANDS AND FINGERS WHEN USING THE DOOR HANDLE FROM THE INSIDE OF THE VEHICLE BECAUSE OF THE DELAMINATING DOOR HANDLES. THE CHROME PLATING ON THE PLASTIC DELAMINATES AND HAS A VERY SHARP EDGE THAT SLICES THE FINGERS OR HANDS IF RUB AGAINST. ALL OF MY FAMILY MEMBERS HAVE HAD LACERATION INJURIES FROM THESE DEFECTIVE HANDLES. I HAVE POINTED OUT THE DEFECT TO HONDA BUT THEY SAY IT IS NORMAL WEAR AND TEAR AND NOT COVERED. I HAVE OLDER VEHICLES FROM OTHER MANUFACTURERS THAT DON'T HAVE THIS ISSUE AND OBVIOUSLY DISAGREE WITH HONDA'S ASSESSMENT. *TR
Crash:
No
Fire:
No
Injuries:
4
Deaths:
0
#10253374December 31, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
DISCOVERED MASSIVE WEEPING OF TRANSMISSION FLUID FROM THE CASE AFTER 3700 MILES. AUTOMOBILE WAS PURCHASED NEW WITH 9 MILES ON THE ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253281December 30, 2008
ENGINE AND ENGINE COOLING
HAD 2003 HONDA PILOT IN FOR SERVICE FOR THE TIMING BELT. SERVICE MGR CALLED AND STATED THE FRONT MOTOR MOUNT AND SIDE MOUNT WERE BROKEN. HE STATED THIS IS A ONGOING OCCURRENCE WITH THE HONDA PILOTS....WE HAD 137,000 MILES. I AM BEING INFORMED THAT THIS OCCURS AROUND 60,000 MILES ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Pilot