Honda Pilot Complaints

9,418 consumer complaints on file.

#10240912September 4, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE CHECK ENGINE LIGHT KEPT COMING ON IN MY 2006 HONDA PILOT. I TOOK THE CAR INTO THE DEALERSHIP THREE TIMES FOR THE SAME PROBLEM. THE FIRST TIME I TOOK THE VEHICLE IN I WAS TOLD THAT ALL SIX CYLINDERS WERE MISFIRING AND THAT THERE WAS A SERVICE BULLETIN ON THE REAR ROCKER ARMS AND ALL RELATED PARTS, WHICH WERE REPLACED. THE SECOND TIME I WAS TOLD THAT THE ALL CYLINDERS WERE MISFIRING AND A RESET CODE WAS COMPLETED CRANK PATTERN RESET AND LEARN WERE PERFORMED. THE THIRD TIME I WAS TOLD THAT ALL CYLINDERS WERE MISFIRING AND THAT I NEEDED TO SWITCH TO USING CHEVRON GASOLINE ONLY. THE FOURTH TIME THE LIGHT CAME ON I CONTACTED AMERICAN HONDA IN CALIFORNIA. MY VEHICLE HAS BEEN IN THE REPAIR AT WILLETTE HONDA SOUTH SINCE AUGUST 19, 2008. I KEEP GETTING A DIFFERENT EXPLANATION FROM HONDA WHAT IS WRONG WITH THE VEHICLE. I WAS TOLD THAT THE HEAD GASKETS, COOLING GASKETS AND INJECTORS HAD TO BE REPLACED. TODAY (9/4/08), I WAS TOLD THAT THE PISTONS HAD TO BE ADJUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240601September 2, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT'S THREE YEAR OLD CHILD WAS SEATED BEHIND THE DRIVER'S SEAT. DIRECTLY BEHIND THE DRIVER'S HEAD IS A SEAT BELT THAT IS CONNECTED TO THE ROOF, WHICH CROSSES INTO THE MIDDLE REAR SEAT. WHILE THE CONTACT WAS DRIVING 45 MPH, THE CHILD WAS ABLE TO GRAB THE SEAT BELT. WHILE PLAYING WITH IT, THE SEAT BELT SOMEHOW WRAPPED AROUND THE CHILD'S NECK. THE CONTACT PULLED THE VEHICLE OVER, BUT WAS UNABLE TO UNWRAP THE SEAT BELT DUE TO THE CONNECTION OF THE SEAT IN THE VEHICLE. SHE HAD TO CUT THE SEAT BELT BECAUSE THE CHILD WAS TURNING BLUE DUE TO LACK OF OXYGEN. SHE CALLED HONDA AND WAS INFORMED THAT THE SEAT BELT WAS WORKING PROPERLY AND SHE SHOULD HAVE BEEN ABLE TO UNLATCH THE SEAT BELT. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 34,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10240606September 2, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
"D" LIGHT ON DASH STARTED FLASHING ON INTERSTATE TRIP. BROUGHT IT INTO DEALER 3 DAYS LATER. 4TH GEAR PRESSURE SWITCH ON TRANSMISSION HAD TO BE REPLACED. CAR WITH 40, 692 MILES ON IT. BOUGHT BRAND NEW. THE REPAIR COST OVER 300$. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238640August 18, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2008 HONDA PILOT. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE AND WAS REAR ENDED BY THE VEHICLE IN HIS REAR. THE VEHICLE BEHIND HIM WAS TRAVELING 60 MPH AS WELL. FOUR OCCUPANTS WERE INJURED. THE VEHICLE WAS TOWED AND A POLICE REPORT WAS FILED. THE VEHICLE SUSTAINED MAJOR DAMAGE. NONE OF THE EIGHT AIR BAGS DEPLOYED. THE CURRENT AND FAILURE MILEAGES WERE 12,300.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10237199August 6, 2008
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ON THE HIGHWAY AT 70MPH THE ENGINE LIGHT CAME ON FOLLOWED BY SEVERAL OTHER WARNING LIGHTS. THE ENGINE STOPPED AND I BARELY MADE IT TO THE SHOULDER OF THE ROAD. DEALER ANALYZED A BROKEN TIMING BELT AND REPLACED BELT AND HEADS. TAKING CAR BACK TO DEALER FOR ENGINE NOISE WHICH STARTED AFTER REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237046August 5, 2008
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL*THE CONTACT OWNS A 2008 HONDA PILOT. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADREST WILL GRADUALLY RISE ON ITS OWN AND CONTINUE TO DO SO UNTIL IT REACHES ITS HIGHEST POINT ON THE SEAT. THE CONTACT NOTIFIED THE DEALER ONCE FOR THE DEFECT AND THEY KEPT THE VEHICLE OVERNIGHT. AFTER TEST DRIVING THE VEHICLE, THEY COULD NOT DUPLICATE THE FAILURE OR OFFER A REMEDY. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235706July 24, 2008
SUSPENSION:FRONT
THE FRONT LOWER BALL JOINT ON MY 2003 HONDA PILOT SEPARATED WHILE BEING DRIVEN OUT OF A PARKING LOT. THE FRONT RIGHT SUSPENSION COLLAPSED. UPON INSPECTION, THE JOINT HAD NEVER BEEN LUBRICATED WHEN THE CAR WAS ASSEMBLED. THIS JOINT IS A "LUBED-FOR-LIFE" JOINT THAT CANNOT BE INSPECTED OR LUBRICATED ONCE ASSEMBLED. THE PROTECTIVE BOOT AND RETAINING CLIP WERE IN PERFECT CONDITION WHEN THE JOINT FAILED. I AM A MECHANICAL ENGINEER (TENNESSEE LICENSE # 110751) AND HAVE BEEN INVOLVED IN SEVERAL METAL FAILURE INVESTIGATIONS. I AM CERTAIN THAT THIS JOINT FAILED DUE TO HAVING NOT BEEN LUBRICATED AT THE FACTORY. THIS CAR HAD BEEN INSPECTED BY A HONDA DEALERSHIP AS A CERTIFIED USED CAR AND HAD ALSO BEEN SERVICED AT THE HONDA DEALERSHIP WHERE IT HAD PASSED THEIR SUSPENSION CHECK. IF THIS FAILURE HAD OCCURRED 10 MINUTES EARLIER OR LATER WE WOULD HAVE LOST CONTROL OF THE VEHICLE ON THE INTERSTATE AT 70MPH. THE CAR HAS NEVER BEEN IN AN ACCIDENT OR ABUSED IN ANY WAY. NEITHER HONDA USA NOR THE TWO DEALERSHIPS INVOLVED WOULD RECOGNIZE THE SERIOUSNESS OF THIS FAILURE. THE LOWER CONTROL ARM, HUB ASSEMBLY, AND STEERING KNUCKLE WERE REPLACED AT MY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234095July 13, 2008
ELECTRICAL SYSTEM
ON OR A FEW DAYS PRIOR TO MARCH 13,2008 I WAS LEFT THE PARKING LOT OF AN AREA BUSINESS, UPON PULLING OUT ONTO THE ROAD MARCH 13,2008 HEADLIGHTS FAILED WHEN PULLING OUT OF STORE PARKING LOT REPLACED BOTH HEADLIGHT BULBS, FUSES&RELAYS LOW BEAMS INOPERABLE HIGH BEAMS STILL WORKED DROVE HOME WITH INOPERABLE HEADLIGHTS MARCH 14,2008 PURCHASED REPLACEMENT HEADLIGHT SWITCH FROM A HONDA DEALER MARCH 15,2008 FOUND MELTED WIRE / HARNESS CONNECTOR AND CONTACTED HONDA DEALER FOR RECALL/BULLETIN INFORMATION PICKED UP COPY OF BULLETIN NUMBER 07-027 DATED MAY 12,2007,WHICH CITES "HARNESS MAY HAVE BEEN MISROUTED" MARCH 17,2008 CONTACTED HONDA CUSTOMER SERVICE,REQUESTED GOODWILL CONSIDERATION-WAS DIRECTED TO HAVE A HONDA DEALER PERFORM DIAGNOSTIC AND SUBMIT FORM TO DISTRICT SERVICE MANAGER MARCH 19,2008 TOOK VEHICLE TO HONDA DEALER TO PERFORM SRS SAFETY RECALL,AND TO DIAGNOSE THE HEADLIGHT PRIOR TO MAY 12,2008 WAS TOLD TECH DID NOT CHECK HEADLIGHT PROBLEM ON MARCH 19,2008 MAY 12,2008 IN FRUSTRATION, TOOK VEHICLE BACK TO HONDA DEALER TO PERFORM REPAIRS, PAID $3147 FOR THE PART,AND $9074 FOR THE REPAIR DEALER RETURNED THE HEADLIGHT SWITCH,BUT KEPT THE MELTED CONNECTOR AND WIRE JUNE 20,2008 RETURNED VEHICLE TO HONDA DEALER FOR SAME PROBLEM,THEY SAID HEADLIGHT SOCKETS WERE UNPLUGGED AND WERE WORKING FINE JUNE 20,2008 RETURNED VEHICLE TO HONDA DEALER,INFORMED THEM THE LIGHTS STILL DID NOT WORK,THEY REPLACED THE MELTED WIRE AND HEADLIGHT SWITCH SOCKET AGAIN DEALER KEPT MELTED WIRES AND CONNECTOR AND SUGGESTED I WOULD HAVE TO PAY IF THE PROBLEM HAPPENED AGAIN PROBLEM OCCURRED IN 5 WEEK INTERVALS CAUSING ME TO DRIVE AT NIGHT WITH HIGH BEAMS OR NO HEADLIGHTS-CREATING AN UNSAFE CONDITION I GENERALLY DO NOT USE MY HEADLIGHTS ANYMORE CONSIDERING THE COSTS TO REPAIR THEM,AND THE POTENTIAL FIRE AND ENTRAPMENT HAZARDS COPIES OF RELATED REPAIR WORK ORDERS,RECEIPTS,AND THE SERVICE BULLETIN ARE ALL AVAILABLE UPON REQUEST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234097July 13, 2008
CHILD SEAT:TETHER: STRAP/WEBBING
PLASTIC PART ON THE TETHER STRAP (TO ADJUST IT) BROKE (RELATED VEHICLE INFORMATION: MODEL YEAR=2007, MAKE=HONDA, MODEL=PILOT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233477July 8, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WE PURCHASED A USED 2003 HONDA PILOT IN APRIL 2007. WE WERE AWARE THAT THERE HAD BEEN A PREVIOUS TRANSMISSION RECALL IN 2004 AND OUR VEHICLE HAD BEEN SERVICED AS PART OF THAT RECALL. IT IS NOW JULY 2008 AND WE WERE JUST TOLD BY THE DEALER THAT SERVICES OUR CAR THAT THE TRANSMISSION NEEDS TO BE REPLACED AT A COST OF $3700, AND THAT PRICE IS AFTER A $1000 CONTRIBUTION FROM HONDA. THE VEHICLE HAS 93150 MILES ON IT. CLEARLY THIS TRANSMISSION IS DEFECTIVE. HONDA SHOULD OWN UP TO A SUBSTANDARD TRANSMISSION DESIGN AND STAND BY THEIR PRODUCT AND THEIR CUSTOMERS. WE ARE NOT SATISFIED WITH WHAT HONDA IS OFFERING US AND WILL CONTINUE TO NEGOTIATE WITH THEM. WE HAVE FOUND MANY COMPLAINTS ONLINE ABOUT THE 2003 HONDA TRANSMISSIONS AND IT SEEMS THIS IS A WIDESPREAD PROBLEM. A WIDER RECALL SHOULD BE ISSUED ON THESE DEFECTIVE TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233408July 7, 2008
SEAT BELTS
DRIVER'S SEAT BELT RESTRAINT ON 2003 HONDA PILOT CAME UNBUCKLED WHILE DRIVING. I THOUGHT THAT PERHAPS I HAD NOT BUCKED IT SUFFICIENTLY. WHEN TRIED TO PUT METAL PIECE ON BELT BACK INTO THE LOCKING DEVICE, IT WOULD NOT LOCK. CARRIED IT TO THE DEALER 7-7-08, AND HE HAD TO ORDER THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233444July 7, 2008
ELECTRICAL SYSTEM
2007 HONDA PILOT ,NUMEROUS COMPLAINTS ABOUT STALLING AND DRIVABLE ISSUES, TOOK PILOT TO DEALER WITH SAME COMPLAINTS OF ENGINE LIGHT, STALLING,DEALER FOUND SEVERAL CODES IN SYSTEM DROVE PILOT HOME ON THE EVENING OF THE 24TH DROVE TO WORK ON THE 25TH AND THAT WHEN I EXPERIENCED THE SAME PROBLEMS AND WITHIN SEVERAL HOUR OF THAT THE PILOT CAUGHT FIRE WHILE RUNNING! FIRE WAS IN THE ENGINE COMPARTMENT CONCENTRATED NEAR COWL OF PILOT THEN CONSUMED WHOLE ENGINE COMPARTMENT AND HEAVILY DAMAGED INTERIOR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10232761June 30, 2008
FUEL SYSTEM, OTHER
WE HAVE BOUGHT TWO HONDA PILOTS AND ARE HAVING THE SAME PROBLEM WITH OUR NEW ONE. FUEL EVAP. SYSTEM, KEEPS HAVING PROBLEMS SENDING CODES TO THE COMPUTERS. COULD LEAD TO A DANGEROUS INCIDENT. PROBLEM RECURS ALOT, ESP AFTER YOU FUEL UP YOUR TANK OR IS 2/3 FULL. HONDA COULD NOT FIND ANY THING WRONG THE FIRST TIME, NOW WE'LL SEE WHAT THEY SAY THIS SECOND TIME ON OUR BRAND NEW ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231446June 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION TENDS TO HESITATE WHEN SHIFTING FROM FIRST TO SECOND GEAR. OCCASIONALLY, THE CONTACT HAS TO PLACE THE VEHICLE INTO NEUTRAL AND THEN BACK INTO DRIVE IN ORDER FOR THE TRANSMISSION TO SHIFT. SEVERAL MONTHS PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE TRANSMISSION WAS LEAKING. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER, BUT THE FAILURE STILL PERSISTS. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 99,000 AND FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231359June 17, 2008
STRUCTURE
MANUFACTURER'S DESIGN OVERSIGHT CREATED A POTENTIALLY FATAL COLLISION. MANUFACTURER'S DESIGN INCLUDES TRAVEL OF THE BRAKE PEDAL TO POSITIONS LOWER THAN THE ACCELERATOR PEDAL. THIS DESIGN OVERSIGHT ALLOWS THE DRIVER'S FOOT TO TRAVEL LOWER THAN THE ACCELERATOR PEDAL WHILE BRAKING. THIS RESULTS IN THE DRIVER UNKNOWINGLY PRESSING THE ACCELERATOR PEDAL WHILE APPLYING THE BRAKES. I WAS A VICTIM OF THIS DESIGN OVERSIGHT BUT FORTUNATELY I RESPONDED QUICKLY ENOUGH TO AVOID AN ACCIDENT. IT COULD HAVE BEEN FATAL TO THE PEDESTRIAN I WAS AVOIDING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230947June 13, 2008
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I'VE BEEN HAVING PROBLEM WITH THE STICKY ACCELERATOR PEDAL SINCE I PURCHASED IT. THE FIRST TIME THAT THE PROBLEM OCCURRED WAS AT 19K MILES. THE ACCELERATOR PEDAL GOT SO BAD ON THE HIGHWAY I HAD TO PULL TO THE RIGHT SIDE TO PREVENT FROM CAUSING AN ACCIDENT BECAUSE THE ACCELERATOR PEDAL GOT STUCK AND IT COULD NOT ACCELERATE. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. I WAS INFORMED THAT THERE IS A PROBLEM WITH THE THROTTLE. THE DEALERSHIP REPLACED THE THROTTLE AT LEAST 5 TIMES AND ALSO CLEANED IT BUT MADE IT WORST. THE LAST TIME THAT THE DEALERSHIP REPLACED THE THROTTLE WAS IN APRIL 7, 2008 AND AGAIN I AM HAVING THE SAME PROBLEM. I'VE CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE REALLY IS NOT MUCH THEY CAN DO AT THIS POINT. I REFUSED TO PAY FOR SOMETHING THAT IS ONLY A TEMPORARY FIX AND WOULD LIKE SOME RESOLUTION TO THE PROBLEM. IT IS OBVIOUS THAT THERE IS A PROBLEM AND I AM ASKING FOR THIS TO BE RECALLED. MY VEHICLE IS NOT THE ONLY ONE THAT IS HAVING THE SAME PROBLEM. I'VE GONE TO THE HONDA PILOT FORUM AND READ THAT I AM NOT ALONE. I REALLY AM ASKING NHTSA TO CONSIDER A RECALL FOR THE HONDA PILOT. YES, I UNDERSTAND THAT I DID NOT EXPERIENCE AN ACCIDENT NOR INJURIES BUT I BELIEVE THAT A NEAR ACCIDENT SHOULD WARRANT A RECALL. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229570June 2, 2008
STRUCTURE, VISIBILITY:SUN/MOON ROOF ASSEMBLY
2008 HONDA PILOT WITH DESIGN QUIRKS. CONSUMER STATES THAT THE VEHICLE WAS MISSING TWO VALVE CAPS, REAR MUD FLAPS WERE INSTALLED AFTER PURCHASE AT HER EXPENSE, RADIO/CD/DVD NOT MP3 CAPABLE, ROOF RAILS ARE INCOMPLETE. *KB THE CONSUMER ALSO STATED THERE WAS A WIND NOISE COMING FROM THE VEHICLE. WHEN THE SUNROOF WAS TILTED OPEN, THERE WAS AN ANNOYING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229305May 30, 2008
EXTERIOR LIGHTING:TURN SIGNAL, EQUIPMENT:ELECTRICAL
IN MAY 2007, U-HAUL OF KINGSTON, NY INSTALLED A TRAILER HITCH ON MY 2004 HONDA PILOT. ON APRIL 4,2008, MY TURNING SIGNALS STOPPED WORKING AND I SMELLED A BURNING ELECTRICAL SMELL. I SCHEDULED A SERVICE APPOINTMENT WITH MY LOCAL HONDA DEALER FOR APRIL 8, 2008. I STOPPED USING THE VEHICLE. THE CAR ALARM BEGAN TO GO OFF INTERMITTENTLY, WITHOUT PROVOCATION. WHEN WE TRIED TO START THE CAR TO BRING IT TO THE SERVICE APPT., IT WOULD NOT START. IT WAS TOWED TO THE DEALERSHIP. THE SERVICE TECH'S LOCALIZED THE SMELL TO THE REAR OF THE CAR AND BEGAN INVESTIGATING THE TRAILER HITCH INSTALLATION. THE "HIGH ENERGY 3 TO 2 TAILLIGHT CONVERTER" HAD OVERLOADED AND THE CASING AROUND THE UNIT HAD MELTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227861May 15, 2008
STRUCTURE:FRAME AND MEMBERS
NEW VEHICLE TAKEN IN AFTER APPROX 4 MOS OF OWNERSHIP DUE TO FLOORBOARDS BEING FLOODED WITH WATER ON DRIVER AND PASSENGER SIDE. DEALER ADVISED THAT PROBLEM HAD BEEN REPAIRED WITH TAPE PER HONDA SERVICING GUIDELINES. ONE YEAR LATER, SAME PROBLEM SURFACED AGAIN AND WAS TAKEN TO DEALER. DEALER REMOVED SEATS AND CARPET AND FOUND A HOLE IN THE FIREWALL OF THE VEHICLE. DEALER IS REPAIRING, HOWEVER AM WITHOUT VEHICLE FOR SEVERAL DAYS. ALSO QUESTIONING SAFETY OF VEHICLE ONCE REPAIRS ARE COMPLETE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227923May 15, 2008
SEATS
MY 2003 HONDA PILOT IS AN UNSAFE VEHICLE, BECAUSE THE HEAD RESTRAINTS ON THE FRONT SEATS CAN NOT BE ADJUSTED. THAT IS, THEY MUST STAY DOWN AGAINST THE TOP OF THE SEAT AND CAN NOT BE ADJUSTED TO FIT THE BACK OF YOUR HEAD. HONDA CUSTOMER SERVICE STATED THEY WILL NOT FIX THE PROBLEM BECAUSE THAT IS THE WAY IT IS DESIGNED. THIS MEANS THE VEHICLE IS UNSAFE AND AN IMMEDIATE RECALL SHOULD BE ISSUED. HOW IS IT THAT YOU NEVER DISCOVERED THIS? HONDA SHOULD REPLACE ALL THESE VEHICLES WITH NEW SAFE VEHICLES. THIS PROBLEM MEANS THAT IN A POTENTIAL REAR ENDED ACCIDENT, MY NECK WILL BE BROKEN. I NEED YOUR HELP TO FIX THIS PROBLEM IMMEDIATELY AND ALERT ALL USA CITIZENS THAT HONDA BUILT AN UNSAFE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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