Honda Pilot Complaints

9,418 consumer complaints on file.

#10269509May 20, 2009
STRUCTURE:BODY
HONDA PILOT LEAKING THROUGH AND TO THE FRONT FLOOR BOARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269030May 18, 2009
ELECTRICAL SYSTEM, STEERING
VEHICLE WILL NOT ACCEPT KEY, AFTER PLAYING WITH IT FINALLY GET THE KEY INTO THE IGNITION, BUT WILL NOT START. PLAY AND PLAY WITH IGNITION AND CAR FINALLY STARTS. TAKE TO HONDA DEALERSHIP IN EL CAJON CA , THEY SAY BECAUSE OF WEIGHT OF KEYS, HAVE A TOTAL OF 3 KEYS ON MY CHAIN, THAT IT HAS WORN OUT THE KEY AND THE TUMBLERS IN THE IGNITION. THEY MAKE A NEW KEY, IT GOES RIGHT IN BUT THE IGNITION IS STILL NOT TURNING OVER, HAVE TO GET A IGNITION. THEY REPLACE THE IGNITION BUT NOW I HAVE TWO HEAVY HONDA KEYS BECAUSE THE "NEW IGNITION" IS A SIDEWINDER AND IT COMES WITH A KEY THAT THEY CAN'T PROGRAM TO FIT THE DOORS. NOW MY KEY CHAIN IS HEAVIER THAN BEFORE. THIS COST ME $850.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269002May 17, 2009
AIR BAGS:SIDE/WINDOW
WAS A HEAD ON CRASH AT BOTH PARTIES GOING 60 MPH. THE DRIVERS SIDE AIRBAG DID NOT DEPLOY WHICH MY WIFE HAD MULTIPLE BRUISING FROM HITTING THE SIDE WINDOW AND B PILLAR. INJURIES BESIDES ABOVE 2 HOLES IN COLON, DAMAGED 6" OF SMALL INTESTINE MULTIPLE CUTS AND BRUISING AND ALSO PULLED TENDONS FROM LEFT FOOT. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10268858May 15, 2009
ENGINE AND ENGINE COOLING:ENGINE
RADIATOR WAS APPARENTLY STRUCK BY ROCK AND CRACKED. THE HONDA PILOT WAS IMMEDIATELY TOWED TO DEALER FOR FACTORY REPLACEMENT. WITHIN TWO MONTHS THE NEW RADIATOR WAS SEVERELY DAMAGED AND CAUSE OF CRACK WAS UNDETERMINED. AFTER SEARCHING THE INTERNET AUTO BLOGS THERE APPEAR TO BE NUMEROUS COMPLAINTS REGARDING CRACKED RADIATORS IN HONDA PILOTS FROM RANDOM ROAD DEBRIS. THIS DOES NOT APPEAR TO BE COMMON IN THE ACCORD OR OTHER MAKE AND MODEL VEHICLES SUGGESTIVE TO ME THAT THE REPEATED OCCURRENCE OF CRACKED RADIATORS IN THE HONDA PILOT IS A RESULT OF FAULTY DESIGN. THIS COULD LEAD TO SERIOUS ENGINE DAMAGE OR INJURY IF THIS CONTINUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268718May 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING APPROXIMATELY 60 MPH, THE GEARS FAILED AND THE TRANSMISSION LOCKED UP WITHOUT WARNING. THE DEALER STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION); THEREFORE, THEY WOULD NOT ASSUME ANY ADDITIONAL RESPONSIBILITY FOR THE REPAIRS. THE CONTACT WOULD HAVE TO PAY $3,500 TO HAVE THE TRANSMISSION REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO THE COST. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 162,525.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268462May 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 HONDA PILOT REQUIRES A NEW TRANSMISSION AT ~60,000 MILES WITH REPAIR FEE OF $4,000. I FOUND THIS RECALL INFORMATION. I DID NOT RECEIVE THIS RECALL INFORMATION IN THE PAST. I BELIEVE THE MANUFACTURER SHOULD ASSUME FULL RESPONSIBILITY FOR THE REPAIR. I AM READING THAT THE TRANSMISSION COULD HAVE LOCKED UP. THIS IS ALARMING AND I AM CONCERNED FOR THE SAFETY OF MANY OTHER FAMILIES (INCLUDING MY FRIENDS) WHO DRIVE THE PILOT. THE REASON WE PURCHASED THE PILOT WAS TO TRANSPORT OUR FOUR CHILDREN AND THEIR FRIENDS. NHTSA RECALL CAMPAIGN NUMBER: 04V176000 COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION DETAILS: ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE. CONSEQUENCE: GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH. CORRECTIVE ACTION: ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238. UNITS POTENTIALLY AFFECTED: 1099796 RECALL INITIATED BY: MFR DATE ADDED TO NHTSA DATBASE: 04/20/2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267917May 7, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING BETWEEN 15-20 MPH ON NORMAL ROAD CONDITIONS, THE AUTOMATIC TRANSMISSION HESITATED INTERMITTENTLY WHEN SHIFTING FROM FIRST TO SECOND GEAR. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TRANSMISSION SHOP FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THERE WERE MECHANICAL FAILURES IN THE TRANSMISSION. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN;AUTOMATIC TRANSMISSION). THE AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THERE WAS AN EARLIER RECALL REPAIR PERFORMED ON THE VEHICLE IN 2004; HOWEVER, IT HAS NOT CORRECTED THE FAILURE ADDRESSED IN THE SAFETY RECALL. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 81,000 AND CURRENT MILEAGE WAS 82,000. UPDATED 6/01/09 *CN UPDATED 06/02/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267986May 7, 2009
AIR BAGS:FRONTAL
SRS AIRBAG LIGHT CAME ON MY 2005 HONDA PILOT FOR NO APPARENT REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267873May 6, 2009
ENGINE AND ENGINE COOLING
BROKEN ENGINE MOUNTS FRONT & PASSENGER SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267458May 1, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE HONDA PILOT 2003 WHICH HAS 134500 MILES ON IT STARTED TO REV UP WHILE ACCELERATING AND LURCHING FORWARD VIOLENTLY. ONCE WHILE TRYING TO GET ON THE INTERSTATE THE VEHICLE VIOLENTLY STALL AS IF PUT IN A NEUTRAL AND LURCHED BACK TO 50MPH SPEED IN FEW SECONDS. LUCKILY NOT BODY IS BEHIND BUT WOULD HAVE CAUSED A CRASH. HAD THE VEHICLE TO HONDA CAR DEALER WHO SERVICED THE VEHICLE 1 WEEK BACK AND THEY SAID TRANSMISSION NEEDS TO BE REPLACED AND WAS QUOTED $4000 FOR THE REPAIR. CALLED HONDA CUSTOMER SERVICE AND COMPLAINED ABOUT THE TRANSMISSION ISSUE AND THE SR CHECKED WITH HIS SUPERVISOR AND SAID THEY ARE NOT GOING TO REPAIR OR REPLACE THE TRANSMISSION PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267320April 30, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM THE ORIGINAL OWNER OF A 2003 HONDA PILOT WITH AN AUTOMATIC TRANSMISSION PROBLEM. I TRAVEL FREQUENTLY AND CURRENTLY HAVE 157,000 MILES ON THE ODOMETER. MY VEHICLE HAS BEEN SERVICED AS REQUIRED AND PROPERLY MAINTAINED. IT HAS ALWAYS GIVEN ME PROBLEMS WITH HARSH SHIFTING BETWEEN GEARS, BUT DUE TO LACK OF ANY CODE WARNINGS, I'VE BEEN ADVISED BY THE DEALER AND PERSONAL MECHANICS THAT THERE WERE NO CONCERNS. AS THE PRIMARY DRIVER OF A VEHICLE, ONE CAN SENSE ANY CHANGES IN HOW AN AUTOMOBILE DRIVES AND AT 50,265 MILES, I BEGAN TO NOTICE A CHANGE WITH THE SHIFTING OF GEARS. AGAIN AT 87,767 I EXPRESSED CONCERN, BUT STILL NO CODES. AT 103,226 MILES, MY CONCERNS GREW AND FURTHER CHECKING AND DIAGNOSIS INDICATED THAT THERE IS HARD SHIFTING BETWEEN GEARS, BUT NO INDICATIONS THAT A REPLACEMENT OF TRANSMISSION WAS NEEDED. ON APRIL 18, 2009 WHILE TRAVELING ON THE HIGHWAY, I PRESSED THE ACCELERATOR AND EXPERIENCED THE ENGINE 'REVVING' AS THOUGH IT WAS IN NEUTRAL - THERE WAS NO POWER. I HAD A TOTAL OF 6 PASSENGERS IN THE VEHICLE. I MANEUVERED TO THE BREAKDOWN LANE AND RESTARTED THE ENGINE. I BROUGHT THE VEHICLE IN FOR SERVICE AND WAS ADVISED TO HAVE THE TRANSMISSION REPLACED. ON APRIL 29, 2009, MY VEHICLE WAS TAKEN TO A REPUTABLE TRANSMISSION COMPANY TO HAVE THE TRANSMISSION REPLACED AT A COST OF $3,500. I PURCHASED THE PILOT CONFIDENT THAT I INVESTED IN A VEHICLE THAT WILL PROVIDE ME ASSURANCE OF NO MAJOR POWERTRAIN ISSUES. I FELT STRONGLY ABOUT HONDA'S REPUTATION SO THIS IS QUITE A DISAPPOINTMENT. UPON RESEARCHING THIS PROBLEM I HAVE FOUND NUMEROUS COMPLAINTS FROM 2003 PILOT OWNERS WITH TRANSMISSION FAILURES (SEE EDMUNDS.COM FORUMS). IS ANYONE REVIEWING THE POTENTIAL LIABILITY INVOLVED WITH THE FAILURES OF THESE TRANSMISSIONS? ESPECIALLY SINCE I'VE EXPERIENCED THE LOSS OF POWER AND NAVIGATION ABILITY! A POTENTIALLY DANGEROUS ACCIDENT COULD HAVE OCCURRED. ARE THERE DISCUSSIONS FOR A TRANSMISSION RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267172April 28, 2009
STRUCTURE
THE CHROME PLATING ON THE PASSENGER SIDE DOOR HANDLE OF OUR 2003 HONDA PILOT IS FLAKING AT THE FRONT EDGE. IT IS A DANGEROUS CUT HAZARD. OUR PILOT HAS ONLY 69077 MILES. THIS DEFECT SHOULD BE A RECALL, AS IT IS A SAFETY HAZARD. I PURCHASED A EXTENDED WARRANTY FROM THE DEALER, BUT WAS TOLD THAT THIS IS NOT COVERED. THE REPAIR COST IS $39.00 LABOR AND $20.00 FOR HANDLE. THE DEALER SERVICE WRITER SAID HE HAS SEEN THIS BEFORE, AND HAS EVEN EXPERIENCED IT HIMSELF. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10266681April 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING 2003 HONDA PILOT CHECK ENGINE LIGHT CAME ON AND ENGINE REVVED UP WHILE SEEMING TO COAST AND THEN JOLTED FORWARD. CAR HAS 109,000 MILES. BROUGHT TO DEALERSHIP AND WAS INFORMED THERE WAS AN INTERNAL ISSUE WITH TRANSMISSION AND FAILURE OF CONTROL MODULE. ENTIRE TRANSMISSION NEEDS TO BE REPLACED. ACCORDING TO DEALER REPAIR SHOP IT WAS CODED AS AN INCORRECT GEAR RATIO. THIS SHOULD NOT BE HAPPENING TO A VEHICLE WHICH HAS BEEN SERVICED REGULARLY AND ONLY DRIVEN ON PAVED ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266624April 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR STARTED TO RIDE ROUGH AT 75K MILES WITH "D" LIGHT FLASHING INTERMITTENTLY. DEALER MIS-IDENTIFIED THE PROBLEM FOR ABOUT 5K MILES BUT EVENTUALLY DETERMINED THAT THE CAR NEEDS AN ENTIRE NEW TRANSMISSION. CAR NOW HAS JUST OVER 80K MILES. VERY SHORT LIFE FOR A TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266350April 22, 2009
ENGINE AND ENGINE COOLING
THE FRONT ENGINE MOUNT IS CRACKED AND ONE OF THE SIDE MOUNTS IS TORN AND ABOUT TO CRACK. MY HONDA PILOT WAS PURCHASED NEW IN FEBRUARY 2003 AND HAS 84,000 MILES ON IT. HONDA CLAIMS THAT THE ENGINE MOUNTS ONLY LAST FIVE YEARS. THIS SEEMS TO BE A DEFECTIVE PART, ESPECIALLY DUE TO THE VOLUME OF SIMILAR COMPLAINTS FOUND ON THE WEB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266403April 22, 2009
ENGINE AND ENGINE COOLING
DEALERSHIP SERVICE STAFF INFORMED ME THAT MY 04 HONDA PILOT NEEDS TWO MOTOR MOUNTS (FRONT AND RIGHT SIDE) REPLACED. I HAVE HEARD THAT MANY OTHER PILOT OWNERS HAVE HAD THE SAME ISSUE. WITH JUST 75K MILES, AND THE KNOWLEDGE THAT THIS SOUNDS LIKE A COMMON ISSUE, I WOULD THINK THAT A RECALL IS IN ORDER. I HAVE NEVER HAD TO REPLACE MOTOR MOUNTS ON ANY OTHER VEHICLES I'VE OWNED: 72 OPEL MANTA; 79 CHEVY MALIBU; 80 AND 88 TOYOTA COROLLA'S; 83 OLDS CUTLASS; 94 GEO PRISM; 98 TOYOTA CAMRY. I HAVE NOT HAD THEM REPLACED AS YET, BUT THE DEALERSHIP REPLACEMENT CHARGE IS ESTIMATED AT $547.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266418April 22, 2009
SUSPENSION:FRONT, WHEELS
SIMULTANEOUS FAILURE OF LEFT AND RIGHT FRONT WHEEL BEARINGS AT 90K MILES. DAMAGE COULD LEAD TO CATASTROPHIC BEARING FAILURE AND LOSS OF VEHICLE CONTROL. VEHICLE IS IN THE SE UNITED STATES WITH EXCELLENT ROADS AND WEATHER. BILATERAL FAILURE IS NOT BASED ON ANY REGIONAL CONDITIONS OR DRIVING CONDITIONS (NO TOWING/NO TRAILS OR OFFROAD) BUT CAN ONLY BE A RESULT OF FAULTY INITIAL PARTS. ALL WORK DONE BY DEALERSHIP IN PAST. AWAITING RESPONSE FROM HONDA CORPORATE CONCERNING THIS ISSUE-NO RESOLUTION TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266256April 21, 2009
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 HONDA PILOT. WHILE DRIVING FAST OR LOW SPEEDS, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AT LEAST FOUR TIMES, BUT THEY COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE DEALER INFORMED HIM TO CONTINUE DRIVING THE VEHICLE BECAUSE THE BRAKES WERE WORKING NORMALLY. THE HONDA MANUFACTURER WOULD NOT ASSIST AND STATED THAT THE VEHICLE COULD NOT BE REPAIRED UNDER WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 29,875.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266284April 21, 2009
SERVICE BRAKES, HYDRAULIC, EQUIPMENT:MECHANICAL
I HAVE SEVERE BRAKE SHUTTERING AND THE STEERING WHEEL SHAKES WHEN I APPLY THE BRAKES. IT STARTS OUT AS A MINOR SHUDDER AND SHAKE AT FIRST, AND THEN OVER TIME GETS PROGRESSIVELY WORSE, UNTIL IT IS QUITE VIGOROUS. A LITTLE BACKGROUND: THE CAR IS A HONDA CERTIFIED CAR- 2004 PILOT I BOUGHT 2 YEARS AGO. AS A CONDITION OF THE SALE, THE DEALER (SAM SWOPE IN LOUISVILLE, KY) SAID THEY WOULD FIX A SHIMMY IN THE STEERING WHEEL, AND A GRINDING OF THE BRAKES. THEY SAID IT WAS A MINOR PROBLEM. THE BRAKES WERE REPAIRED 2 WEEKS BEFORE I BOUGHT THE CAR. I BROUGHT THE CAR BACK 4 DAYS LATER AND THE ROTORS WERE RESURFACED. EVERYTHING WAS FINE FOR A COUPLE OF WEEKS, AND THEN THE PROBLEM STARTED COMING BACK- SLOWLY AT FIRST AND THEN GOT PROGRESSIVELY WORSE. 3 MONTHS LATER THEY RESURFACED THE ROTORS. THE SAME PROBLEM PROGRESSED AGAIN, AND 3 MONTHS LATER, THEY REPLACED THE REAR BRAKE PADS AND RESURFACED THE ROTORS AGAIN. I PUT UP WITH A SHIMMY IN THE WHEEL AS THE PROBLEM OCCURRED AGAIN . FINALLY, AFTER ABOUT 8 MONTHS, MY WIFE COULDN'T TAKE THE SHIMMY ANY MORE AND MADE ME TAKE IT IN AGAIN. I WAS RELUCTANT BECAUSE EACH TIME I TOOK IT IN NOTHING HAPPENED, AND I'D ALREADY SPENT OVER $700 TO NO AVAIL. ONCE AGAIN THE ROTORS WERE RESURFACED, THE FRONT PADS WERE REPLACED AND THE EMERGENCY BRAKE DRUM WAS TURNED. TWO MONTHS LATER I BROUGHT THE CAR IN FOR THE SAME PROBLEM, AND WAS TOLD THE ROTORS NEED TO BE RESURFACED AGAIN. I CALLED HONDA CUSTOMER SERVICE ON 4/21/09, TALKED TO TINA AND SHE SAID I WOULD LIKELY BE DENIED ANY HELP BY WALTER MENIGVAR THE EXEC. REVIEW MANAGER BECAUSE HONDA CORPORATE CONSIDERS THE BRAKES TO BE A REPAIR ITEM. I BELIEVE THERE IS AN INHERENT PROBLEM WITH THIS VEHICLE AND POSSIBLY IT'S DESIGN, AS I HAVE DRIVEN NUMEROUS CARS OVER 29 YEARS- MANY OF THOSE MILES IN THE MOUNTAINS OF WVA, AND HAVE NEVER ENCOUNTERED A PROBLEM OF THIS SORT. I HAVE ALSO HEARD ABOUT OTHER HONDA PILOTS WITH THIS PROBLEM. I ALSO THINK IT IS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265443April 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 HONDA PILOT WAS RECALLED FOR A POTENTIAL TRANSMISSION FAILURE. THE INSPECTION/REMEDY WAS PERFORMED IN 2004. NOW THE TRANSMISSION HAS FAILED WITH THE EXACT SAME FAILURE THE RECALL WAS INTENDED TO REMEDY. WHILE TRAVELING A DEALER IN MIAMI (BRICKELL MOTORS) WORKED WITH A REGIONAL HONDA REP AND OFFERED A 50% REDUCTION IN THE COST OF A REBUILD TRANSMISSION. UPON RETURNING HOME THE LOCAL DEALER (COGGIN HONDA) WORKED WITH A REGIONAL HONDA REP AND ONLY OFFERED A 5% REDUCTION. LEARNING THIS WE CONTACTED THE ORIGINAL DEALER (BRICKELL) AND WERE INFORMED THAT WE HAD TO BRING THE CAR BACK (100 MILES AWAY) BEFORE THEY COULD ASK THE REP AGAIN FOR ASSISTANCE. NO GUARANTEE ON WHAT WOULD BE OFFERED. CONTACTING HONDA USA WE WERE INFORMED THAT THERE WOULD LIKE LIKELY BE NO FURTHER OFFERS BUT THE ORIGINAL DEALERS OFFER SHOULD BE GOOD FOR 30 DAYS. WE ESCALATED THIS TO A CASE MANAGER ASKING THAT THE 50% OFFER BE MADE GOOD AT OUR LOCAL DEALER (COGGIN). IN THE INTERIM WE MUST RETRIEVE THE CAR WITH THE TRANSMISSION THAT WAS RECALLED FOR A POTENTIAL CRASH HAZARD. THIS CAR SHOULD BE PROVIDED A NEW TRANSMISSION AS PER THE RECALL NUMBER 04V176000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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