Honda Pilot Complaints

9,418 consumer complaints on file.

#10264961April 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
MY 2003 HONDA PILOT HAD A TRANSMISSION RECALL A FEW YEARS AGO, WHICH WAS REPORTEDLY PERFORMED BY HONDA. 3-14-09 IT WAS SERVICED BY HONDA, FOR A LIGHT THAT CAME ON INDICATING A TRANSMISSION PROBLEM. AFTER THE SERVICE, ON 4-2-09, MY HUSBAND WAS DRIVING ON THE HIGHWAY AND THE TRANSMISSION LOCKED UP THIS ALMOST CAUSED A SERIOUS ACCIDENT, ON 275 DURING RUSH HOUR IN CINCINNATI, DUE TO A SUDDEN SLOWING OF THE VEHICLE WITHOUT REAR BRAKE LIGHTS INDICATING STOPPING OR SLOWING. THIS IS AN INDICATION THAT EVEN WITH THE RECALL ALTERATIONS, THE PROBLEM OF TRANSMISSION FAILURE CAN OCCUR CAUSING A CRASH. DH, A FRIEND HAD A SIMILAR FAILURE CAUSING A CRASH WITH HER THREE CHILDREN ON BOARD, THE DRIVER EXPERIENCED INJURIES IN THIS ROLLOVER CRASH. HONDA WAS NOTIFIED AND SERVICE PERSONNEL WERE ADVISED AND THEY ARE NON RESPONSIVE. THIS VEHICLE IS DESIGNED FOR UP TO EIGHT OCCUPANTS MAKING THIS A SERIOUS POSSIBILITY FOR BODILY INJURY. AT THE TIME OF RECALL THE CORRECTION FOR THIS FAILURE WAS TRANSMISSION REPLACEMENT. THERE IS A 30 DAY WAIT FOR REBUILT TRANSMISSIONS, EVIDENTLY BECAUSE THIS IS A COMMON PROBLEM. A FRIEND WITH THE SAME YEAR HONDA PILOT HAD THE SAME LOCK UP OCCUR WITH HER TRANSMISSION AND IT DID CAUSE THE PILOT TO CRASH AND ROLL OVER AND THE VEHICLE WAS TOTALED. THERE ARE MANY OTHERS WITH SIMILAR STORIES. UNFORTUNATELY HONDA WILL NOT ACKNOWLEDGE THE PROBLEM DESPITE THE SAFETY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264771April 8, 2009
ENGINE AND ENGINE COOLING
DEFECTIVE MOTOR MOUNT 2004 HONDA PILOT - SEVERE STEERING WHEEL VIBRATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264260April 6, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2006 HONDA PILOT. WHILE DRIVING APPROXIMATELY 50 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER FOR DIAGNOSTIC TESTING, WHICH INDICATED THAT THE ENGINE MISFIRED. THE TECHNICIAN REPLACED THE HEAD GASKET AND RECOMMENDED THAT A SPECIFIC TYPE OF FUEL BE PLACED IN THE VEHICLE. THE HIGH LEVEL OF LETHAL BUILD-UP IN THE ENGINE CONTRIBUTED TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SIX SEPARATE OCCASIONS FOR THE SAME FAILURES, BUT THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS 24,000 AND CURRENT MILEAGE WAS 39,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264316April 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE ON 2003 HONDA PILOT WITH 135,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264608April 2, 2009
EQUIPMENT, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
CONSUMER HAS A PROBLEM WITH THE HONDA MUSIC LINK. *NJ ***NAR*** A HONDA REP SAID THE MUSIC LINK SYSTEM COULD SEARCH AND PLAY MUSIC FROM AN I-POD . THE HONDA SERVICE DEPARTMENT STATED IT WOULD NOT WORK AS IT WAS ADVERTISED . THE CONSUMER STATED KNOW ONE TOLD HIM THE PARTICULAR MUSIC LINK SYSTEM HE WANTED WAS BEING DISCONTINUED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE THE NAVIGATION SYSTEM FIXED WHICH HAD BEEN FAULTY FOR 2 YEARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263783March 31, 2009
VISIBILITY
NO CRASH, HOWEVER I QUESTION THE STRENGTH OF THE GLASS USED IN WINDSHIELDS ON 2007 HONDA PILOTS. I HAVE REPLACED MY THIRD WINDSHIELD IN 3 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263518March 28, 2009
LATCHES/LOCKS/LINKAGES, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATORS AND POWER DOOR LOCKS ON THE HONDA'S I OWN KEEP FAILING AND COST MORE THAN 300 DOLLARS TO REPAIR. THIS SEEMS TO BE A SYSTEMIC PROBLEM ON THE HONDA'S. I HAVE HAD THIS HAPPEN ON ALL 4 DOORS OF MY 2000 HONDA ACCORD AND 2 DOORS ON MY 2004 HONDA PILOT. HONDA NEEDS TO DO A RECALL AND FIX THIS ISSUE. PEOPLE SHOULDN'T HAVE TO PAY FOR A SYSTEMIC ISSUE IN THE CAR, WHICH CAN BE A SAFETY ISSUE AS WELL AS YOU CAN'T PUT THE WINDOWS DOWN OR UP ONCE THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262582March 20, 2009
SEATS
NYLON SIDE PANEL OF THE BACK PORTION OF THE DRIVER SEAT HAS A ROW OF EMPTY STITCH HOLES JUST UNDER THE PLEAT WHERE THE SIDE AND THE LEATHER SEAT PANELS ARE STITCHED. THE HOLES STARTED TO EXPAND AND BECOME LARGER EVENTUALLY CAUSING A TEAR. OTHER HOLES ARE JUST BEGINNING THE PROCESS AND ARE STARTING TO EXPAND. WENT TO MY DEALER AND SERVICE MANAGER TOLD ME IT IS HAPPENING BECAUSE OF GETTING IN AND OUT OF THE CAR. UNSATISFIED, HE TOLD ME HE WOULD HAVE REGIONAL INSPECTOR LOOK AT IT. SHE SAID SHE COULD NOT MAKE A DETERMINATION AND WOULD SEND PICTURE TO A HONDA ENGINEER. SERVICE MANAGER TOOK PICTURE WITH HIS CELL PHONE. THREE WEEKS LATER AFTER CHECKING BACK WITH THEM I'M TOLD IT'S NOT UNDER WARRANTY AND THEY WON'T FIX IT WITH GOODWILL. HONDA ADVERTISES 3 YR, 36000 MILE BUMPER TO BUMPER BUT FOR SOME REASON, THIS IS NOT COVERED. NO EXPLANATION WAS GIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261655March 12, 2009
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2003 HONDA PILOT. TWO OF THE FOUR ENGINE MOUNTS ARE BAD. FROM PEOPLE I HAVE TALKED TO, IT SEEMS TO BE A COMMON PROBLEM IN MANY, MANY HONDA PILOTS. IT SEEMS TO ME TO BE DEFECTIVE FOR SO MANY PEOPLE TO BE HAVING THE SAME COSTLY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261570March 11, 2009
TIRES, STEERING
2007 HONDA PILOT VIBRATION AT SPEEDS 65 AND HIGHER. BOUGHT NEW TIRES, HAD THEM BALANCED THREE TIMES BY 2 DIFFERENT TIRE COMPANIES. DEALER (FRANK ANCONA HONDA-OLATHE, KS)SAID THEY HAVE NEVER HEARD OF THIS BEFORE ON THE PILOTS. THEY SAID THAT THE TIRES WERE THE PROBLEM. THERE ARE THOUSANDS OF PEOPLE THAT HAVE WRITTEN ON INTERNET THREADS AND BLOGS ABOUT THIS SAME PROBLEM. HONDA BASICALLY SAID I'LL HAVE TO LIVE WITH THE VIBRATION & TOLD ME IT WAS A WASTE OF TIME FOR ME TO BRING IT BACK AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260943March 6, 2009
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
TL*THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING 40 MPH, THE VEHICLE SLAMMED INTO BRAKE MODE AND CAME TO A COMPLETE AND SUDDEN STOP. THE FAILURE CONTINUED FOR SEVERAL MINUTES, CAUSING ITEMS TO BE THROWN FROM THE SEAT ONTO THE FLOOR. DURING THE FAILURE, THE VEHICLE STABILITY ASSIST WARNING INDICATOR WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING, WHICH PRODUCED A LOW BATTERY VOLTAGE CODE AND A BRAKE SENSOR CODE. THE DEALER TESTED AND REPLACED THE BATTERY. THEY ALSO NOTIFIED THE MANUFACTURER AND OPENED A CASE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260988March 6, 2009
STEERING
PURCHASED A BRAND NEW 2008 PILOT EXL IN FEB. 2008 WITH ABOUT 3 ODOMETER MILES. ABOUT TWO MONTHS LATER A FAINT POPPING NOISE COULD BE HEAR FROM THE FRONT DRIVER'S SIDE. AFTER SEVERAL TRIPS (MORE THAN 3) TO THE DEALER THEY COULD NOT PINPOINT LOCATION OF NOISE AND CAR WOULD NOT CONSISTENTLY MAKE SOUND. IN DEC. 2008 IT WAS DETERMINED THAT THE POPPING SOUND WAS COMING FROM THE STEERING COLUMN. THE DEALER ORDERED AND REPLACED THE PART FEB. 2009. AFTER REPLACING THE PART THE DEALER TEST DROVE IT AND COULD NOT HEAR THE NOISE ANYMORE. I PICKED UP MY CAR, HOWEVER, AFTER DRIVING IT STARTED TO MAKE THE NOISE AND I LISTENED CAREFULLY OVER THE DAYS AND THE POPPING NOISE WAS COMING RIGHT BACK. I AM NOT TOTALLY CONVINCED THAT THE DEALER ORDERED AND REPLACED THE PART. I AM CALLING HONDA MOTORS CORP. ON MON., MAR. 9, 2009, TO VOICE MY COMPLAINT THAT THE CAR IS DEFECTIVE AND POSES A HAZARD. I DO NOT WANT THE STEERING WHEEL TO COME APART WHILE I AM DRIVING. I NOTICED THAT THIS WEB PAGE POSTED A RECALL OF THE 2005 HONDA PILOT FOR STEERING COLUMN IMPROPERLY ASSEMBLED. I THINK THE SAME SHOULD BE DONE FOR THE 2008 HONDA PILOT EXL IF THIS IS A NORMAL SOUND AS MY DEALER IS TELLING ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260986March 6, 2009
AIR BAGS
AFTER REAR ENDING ANOTHER VEHICLE, SIGNIFICANT DAMAGE DONE TO THE FRONT END OF THE HONDA PILOT, AND TO AIR BAGS DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10260531March 3, 2009
STRUCTURE
I HAD MY FRONT AND SIDE MOTOR MOUNTS REPLACED TWO WEEKS AGO ON MY 2005 WITH 75,000 MILES. I SUSPECT THEY HAD BEEN TORN FOR 5,000 MILES OR SO. LOTS OF LOW LOAD CLUNKING DURING THROTTLE APPLICATION, AND EVER SO SLIGHT STEERING WHEEL VIBRATION. WHICH I HAD NEVER NOTICED, UNTIL DRIVING IT AFTER THE REPAIR AND NOTICED THAT THE STEERING WHEEL DEAD STILL. BUT IT STILL IS DISAPPOINTING TO SPEND $450 FOR (2) MOTOR MOUNTS ON A 3 YEAR OLD TRUCK. SHOULDN'T HONDA TO DO A RECALL ON THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260052February 26, 2009
POWER TRAIN, FUEL SYSTEM, GASOLINE
01) VEHICLE SKIDDING UNDER SLIGHTEST WATER AND/OR INCLINE ON ROAD EVEN THOUGH HAS ONLY 20,500 MILES 02) SOUND FROM THAT REAR OF VEHICLE (DEALER DESCRIBES THAT AS SLASHING GAS IN TANK OR BRAKING SOUND). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259870February 25, 2009
VISIBILITY
INTERMITTENT NOISE (AS IF SOMEONE KNOCKED ON REAR WINDOW) WITHIN 5 SECONDS OF STARTING CAR. OCCURS AT ANY TEMPERATURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259871February 25, 2009
AIR BAGS:FRONTAL
AIR BAG COVER DISCOLORED AND COMPONENTS IMPRESSION VISIBLE. CONCERNED AIR BAG MAY BE AFFECTED AND NOT WORK PROPERLY IF IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259731February 24, 2009
STEERING
DRIVING AT SLOW SPEED IN PARKING LOT, WHILE MAKING A TURN TO THE RIGHT WITH STEERING WHEEL CLOSE TO FULL RIGHT TURN LOCK. KEYS ON KEY RING CAUGHT WITHIN RECESS IN THE BACK OF THE STEERING WHEEL (RECESS IS EXPOSED TO KEYS BECAUSE OF RIGHT TURN), AND LODGED AGAINST CASING THAT CONTAINS THE KEY ASSEMBLY, WITH THE RESULT OF THE STEERING WHEEL COMPLETELY LOCKING IN THE RIGHT TURNED POSITION WHILE MOVING, CAUSING COMPLETE LOSS OF STEERING CONTROL. I WAS ABLE TO STOP THE CAR WITHOUT ACCIDENT SINCE NO CAR WAS IN THE PARKING SPACES AT THAT TIME. WAS ONLY ABLE TO REMOVE JAMMED KEY/STEERING WHEEL CONDITION (AFTER STOPPING) WHEN HONDA KEY BROKE, RELEASING THE ELECTRONIC PORTION OF KEY FROM THE METAL PORTION, ALLOW THE WEDGING OF THE OTHER KEY TO RELEASE. COMBINATION OF KEYS ON KEY RING AND LOW SPEED FULL RIGHT TURN CAUSE THE DANGEROUS CONDITION. DANGEROUS CONDITION FOR OTHER MOTORIST WITH MANY KEYS (8) ON RELATIVELY SMALL KEY RING, ALLOWING SOME KEYS ON RING TO POINT TOWARDS STEERING WHEEL RATHER THAN DOWNWARDS. HONDA SHOULD EITHER PLUG THE RECESS IN STEERING WHEEL, OR PROVIDE SHIELDING TO PREVENT KEYS FROM CONTACTING BACK OF THE STEERING WHEEL. NOTE THAT THE IS THE SECOND TIME THIS HAS OCCURRED SINCE HAVING THIS VEHICLE FOR 1.5 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259544February 21, 2009
SERVICE BRAKES, HYDRAULIC
HAPPENED TO ME 3 TIMES YESTERDAY. ONCE WHILE DRIVING ~40MPH THE VEHICLE CAME TO A SUDDEN STOP, THROWING ITEMS FROM THE SEAT INTO THE FLOOR. THE FIRST INSTANCE WAS BRIEF AND I DROVE ~2 MILES BEFORE IT HAPPENED AGAIN WITH THE VSA INDICATOR LIGHTS (CAUTION AND OFF) CAME. MANUAL STATES VSA CAN RESET BY TURNING CAR OFF AND BACK ON (MUST BE A MICROSOFT SYSTEM). DROVE THE CAR TO WORK. LATER LEFT WORK AND WENT ABOUT 5 MILES BEFORE THE VIOLENT SUDDEN STOP EVENT. FOLKS THIS IS SERIOUS PEOPLE COULD HAVE BEEN KILLED DUE TO THE VIOLENT NATURE OF THE CAR STOPPING. CAR IS AT THE DEALER RIGHT NOW, THEY COULD NOT REPEAT THE EVENT , YET AND CLAIMED THE COMPUTER COULD NOT READ ANY CODES. THEY HAVE A CALL INTO THE FACTORY. REFERENCE THREAD AT WWW.HONDAPILOT.ORG HONDA PILOT .ORG > GENERAL > PROBLEMS > VSA APPLIES FULL BRAKE FOR NO REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259226February 18, 2009
ENGINE AND ENGINE COOLING
TOLD BY HONDA TECHNICIAN THAT TWO OF THE FOUR MOTOR MOUNTS ARE DAMAGED AND NEED REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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