Honda Pilot Complaints

9,418 consumer complaints on file.

#10425846September 17, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
I HAVE A SHUTTERING NOISE WHEN I ACCELERATE BETWEEN 30-40 MPH. I COMPLAINED ABOUT THIS TO THE DEALER PRIOR TO EXPIRATION OF THE EXTENDED WARRANTY, WHEN I TOOK IT IN FOR A WINDOW SWITCH PROBLEM. THEY TOLD ME THEY DID NOT HEAR ANY NOISE. TO MY DISMAY, THE PROBLEM PROGRESSED AND BECAME WORSE, SO NOW AFTER THE EXPIRATION OF THE EXTENDED WARRANTY (8/8/11), TOOK IT BACK TO THE DEALER AND SAID IT WAS THE TORQUE CONVERTER ON THE TRANSMISSION. THEY STATED THEY CAN FIX IT FOR OVER $5000.00 EVEN THOUGH I COMPLAINED ABOUT IT PREVIOUSLY. THEIR ARE MANY COMPLAINTS ABOUT THIS ONLINE, I HAVE SINCE FOUND OVER 300 COMPLAINTS ABOUT THIS ISSUE WITH THE HONDA PILOTS AND HONDA IS AWARE OF THE ISSUE BUT DOES NOT WANT TO HELP FIX THIS PROBLEM. APPARENTLY, HONDA TRIED TO CUT COSTS AND PUT A TRANSMISSION IN THAT COULD NOT ACCOMMODATE THE WEIGHT AND SIZE OF THE VEHICLE - THIS IS COMING FROM 3 DIFFERENT MECHANICS AND A JUNK YARD OWNER. ALSO THE PARTS ARE SO HARD TO COME BY IF YOU TRY TO GET DONE CHEAPER BY AN OUTSIDE MECHANIC. THE HONDA DEALERS ARE THE ONLY ONES WHO ARE ABLE TO GET THE PARTS FASTER. THUS CREATING A MONOPOLY. I HAVE RESEARCHED THIS THOROUGHLY AND YOU TOO CAN FIND A LOT OF DISSATISFIED OWNERS THAT HAD OR HAVING THE EXACT SAME ISSUE WITH HONDA. PLEASE LOOK INTO THIS. WE SHOULD NOT HAVE TO PAY FOR THIS PROBLEM WITH SO MANY PEOPLE HAVING THE SAME ISSUE. THANK YOU. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425874September 17, 2011
POWER TRAIN
TRANSMISSION BEGAN TO SLIP, VEHICLE LOST POWER DURING ACCELERATION. TRANSMISSION EVENTUALLY FAILED ALTOGETHER. VEHICLE UNDRIVABLE. UNSAFE SITUATION. NO WAY TO ACCELERATE AND NO WARNING TO PULL OVER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425737September 16, 2011
UNKNOWN OR OTHER
ON-BOARD DIAGNOSTIC SYSTEM INFORMATION CODE P0740 ON 10/24/2009 AT 110,326 MILES AND AGAIN ON 09/15/2011 AT 162,313 MILES. DEALER REPLACED 4TH GEAR PRESSURE SWITCH AT ~$265 EACH OCCURRENCE. TRANSMISSION REPLACEMENT WAS ALSO A PROPOSED OPTION. THIS IS A WIDESPREAD PROBLEM WHICH IS DEMONSTRATED AFTER WARRANTY EXPIRATION AND THERE IS NO HONDA RECALL OR TECHNICAL SERVICE BULLETIN THAT ADDRESSES THIS. BUYERS RARELY RECEIVE FINANCIAL ASSISTANCE FROM HONDA. THE RECALL NO. P30 DOES NOT COVER ALL THE VEHICLES THAT EXHIBIT THIS PROBLEM. TRANSMISSION FAILURE DURING OPERATION WOULD LIKELY CAUSE INJURY TO BOTH PERSON AND PROPERTY. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425682September 15, 2011
SEATS, ELECTRICAL SYSTEM, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DRIVER'S SIDE SEAT WARMER GETS UNBEARABLY HOT! THE SEAT SEEMS TO ONLY WARM ON THE RIGHT SIDE, BUT IT IS EXTREMELY HOT!! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425686September 15, 2011
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP, FUEL SYSTEM, GASOLINE
I INITIALLY NOTICED A GASOLINE SMELL IN THE GARAGE. THEN, AFTER FILLING THE GAS TANK ONE DAY, AND PARKING IN THE GARAGE OVERNIGHT, I DISCOVERED A PUDDLE OF GASOLINE ON THE GARAGE FLOOR! THE GAS IS LEAKING FROM THE FUEL TANK, AT THE SEAM OR JOINT WHERE THE TANK'S INTEGRAL CYLINDRICAL "TUBE" PROJECTION TRANSITIONS TO THE FLAT SURFACE OF THE TANK. THE RUBBER FILLER HOSE CLAMPS ONTO THIS TANK TUBE, BUT THE LEAK IS IN THE TANK "TUBE JOINT SEAM" ONLY. LIGHT FINGER PRESSURE ON THE SIDE OF THE TUBE RESULTS IN A MORE OBVIOUS LEAKAGE RATE. I CONTACTED HONDA OWNER LINK, AND WAS TOLD THAT A DEALER HAD TO CONFIRM MY OBSERVATION BEFORE HONDA COULD HELP WITH THIS SAFETY DEFECT. I TOOK THE CAR IN, AND THE SERVICE TECH REPORTED "FUEL LEAK AT THE FILLER NECK. TANK HAS NO ROAD DAMAGE. TANK WILL NEED TO BE REPLACED. FUEL IS LEAKING AT THIS TIME." I WAITED ANOTHER 2 HOURS FOR THE SERVICE MANAGER TO CONTACT AND RECEIVE A RESPONSE FROM THE HONDA DPSR. SHE DECLINED ANY "GOODWILL" ASSISTANCE "DUE TO MILES AND YEAR OF VEHICLE". THE QUOTE TO REPLACE THIS SAFETY DEFECT IS $1200, AND NO ONE AT HONDA ACCEPTS ANY RESPONSIBILITY. I HAVE TRIED TO ELEVATE THIS DANGEROUS SAFETY DEFECT WITHIN HONDA, AND HAVE BEEN TOLD IT IS NOT A SAFETY DEFECT BECAUSE THERE IS NO NHTSA ACTION IN PLACE. I WAS TOLD THAT THE ONLY FURTHER ELEVATION AVENUE BEYOND THE HONDA DPSR WAS TO FILE THIS NHTSA COMPLAINT, AND WAIT FOR ENOUGH SIMILAR FUEL TANK FAILURES TO BE REGISTERED BY NHTSA. MEANWHILE, GASOLINE IS LEAKING FROM MY DEFECTIVE PILOT FUEL TANK, AND MY ONLY CHOICES ARE TO RUN IT OUT OF FUEL AND PARK IT, OR TO PAY $1200 MYSELF TO CORRECT THE HONDA DESIGN OR MANUFACTURING DEFECT IN THIS FUEL TANK. I DO NOT UNDERSTAND HOW HONDA CAN DENY RESPONSIBILITY FOR THIS EXTREMELY DANGEROUS SAFETY DEFECT, WHEN THEIR TECHNICIAN HAS CONFIRMED THAT IT IS INTEGRAL TO THE FUEL TANK, AND THAT THE TANK HAS NOT BEEN DAMAGED IN DRIVING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424681September 11, 2011
POWER TRAIN
WHILE DRIVING THE VEHICLE, IT LOST POWER EVEN WITH APPLYING A LOT OF PRESSURE TO THE GAS PEDAL. IMMEDIATELY PULLED OVER. TURNED VEHICLE OFF AND BACK ON - COULD NOT SHIFT IT INTO DRIVE. CHECK TRANSMISSION FLUID - EXTREMELY LOW. VEHICLE HAD JUST BEEN SERVICE AT DEALER 1-2 WEEKS PRIOR TO THIS INCIDENT. ADDED TRANSMISSION FLUID - VEHICLE WOULD SHIFT INTO DRIVE BUT NOT D3, D2, ETC. DROVE TO HOTEL NEARBY. NEXT MORNING CHECKED FLUID - AGAIN, EXTREMELY LOW THEN NOTICED CHOCOLATE MILK SUBSTANCE SPEWING FROM RESERVOIR NEAR RADIATOR/WASHER FLUID RESERVOIR. IMMEDIATE CALLED DEALER, HAD IT TOWED AND JUST LEARNED THAT THE TRANSMISSION AND RADIATOR ARE BOTH COMPLETELY RUINED. THIS SEEMS COMPLETELY UNREASONABLE FOR UNDER 145,000, ESPECIALLY GIVEN THE OTHER COMPLAINTS OF THIS NATURE THAT I'VE SEEN ON LINE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424682September 11, 2011
AIR BAGS, ELECTRICAL SYSTEM
SRS WARNING LIGHT GOES ON AND STAYS ON FOR DAYS, THEN GOES OFF AND SEEMS OK FOR A WHILE. SOMETIMES IT COMES ON BRIEFLY AND GOES OFF. LATELY IT HAS COME ON AGAIN AND HAS NOT GONE OFF FOR A COUPLE OF WEEKS STRAIGHT. THERE HAS BEEN NO ACCIDENT OR AIRBAG DEPLOYMENT IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424406September 9, 2011
ENGINE AND ENGINE COOLING
I HAD COMPLAINED ABOUT A SHUTTERING NOISE WHEN TRAVELING LOW SPEEDS OF BETWEEN 30-40 MPH. NO ELSE HEARD THIS BUT ME. HAD ANOTHER PROBLEM WITH A WINDOW SWITCH (WHICH WAS COVERED UNDER WARRANTY) ASKED THE HONDA MECHANIC IF HE HEARS A NOISE IN THE ENGINE. HE SAID HE HEARD NOTHING. KEPT DRIVING MY VEHICLE AND NOW THE NOISE IS LOUDER AND TOOK IT BACK TO THE DEALER AND THEY SAID ITS THE TORQUE CONVERTER AND NOW THE WARRANTY HAS EXPIRED. AFTER SOME RESEARCH ONLINE,OTHER HONDA PILOT OWNERS HAVE HAD THIS PROBLEM AND HAD TO GET A NEW TRANSMISSION DUE TO HONDA INSTALLATION OF A BAD OR FAULTY TORQUE CONVERTER. SO NOW I AM FORCED TO DIG DEEP INTO MY POCKETS TO FIX THIS TRANSMISSION. SINCE FINDING SO MANY OTHERS WHO HAVE OR ARE EXPERIENCING THIS SAME PROBLEM, I THINK THIS ISSUE SHOULD BE INVESTIGATED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424501September 9, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING
TRANSMISSION WOULD NOT ENGAGE INTO REVERSE, NOTICE A PINK-BROWN FLUID IN THE DRIVEWAY. HAD PILOT TOWED TO DEALERSHIP WHERE PILOT WAS BOUGHT & SERVICED. INFORMED TRANSMISSION COOLING LINES IN RADIATOR HAD DISINTEGRATED, CAUSING TRANSMISSION FLUID TO LEAK INTO RADIATOR & RADIATOR FLUID INTO THE TRANSMISSION. WHEN ASKED HOW THIS COULD HAPPEN TO A 6 YR OLD PILOT WITH ONLY 59 K MILEAGE NO ONE HAD THE ANSWER. RECOMMENDATION WAS NEW RADIATOR & 2 TRANSMISSION FLUSHES, COST $906.29. I ASKED FOR SOME KIND OF ASSISTANCE WITH THE COST OF THE REPAIR, BECAUSE OF THE YEAR, MILEAGE & ALL SCHEDULE SERVICES WERE PERFORMED @ THE DEALERSHIP. HERE COMES THE ALABAMA SHIM-SHAM. I WAS INFORMED TO CALL HONDA OF N AMERICA. HONDA OFFERED ME $300 TOWARDS THE REPAIR COST,I SAID THE OFFER WAS UNACCEPTABLE, THEY OFFERED $450, THAT WAS UNACCEPTABLE. A FEW DAYS LATER HONDA CALLED BACK OFFERING 400, I ASKED WHAT HAPPEN TO THE 450 OFFER, THEY OFFERED 450 AGAIN. I INFORMED HONDA I NEEDED AN OFFER OF 600, THEY AGREED, I'M WAITING FOR THE CHECK IN THE MAIL. 4 DAYS AFTER I TOOK THE PILOT FROM THE DEALER REPAIR SHOP THE TRANSMISSION WENT. DEALER INFORMED ME REPLACEMENT COST WOULD BE $5200. INFORMED DEALER I SHOULD NOT BE CHARGED BECAUSE DISINTEGRATED TRANSMISSION COOLING LINES CAUSED THE TRANSMISSION PROBLEM. HERE COMES THE ALABAMA SHIM-SHAM AGAIN. DEALER & HONDA WOULD PAY $2500, I WAS TO PAY REMAINING COST $2700. I INFORMED THEM THAT THE OFFER IS UNACCEPTABLE. DEALING WITH HONDA & DEALER THEY STATED THE NEW COST TO ME WOULD BE $500, I INFORMED BOTH I NEED A BETTER OFFER THAN THAT, THE NEXT OFFER WAS FOR ME TO PAY $250, I ACCEPTED THAT OFFER. HONDA HAS A PROBLEM WITH THE 05 PILOT TRANSMISSIONS & TRANSMISSION COOLING LINES. THEY KNOW IT BUT WON'T ADMIT IT. TRANSMISSION COOLING LINES ARE DISINTEGRATING @ THE 5 - 6 YEAR MARK REGARDLESS OF THE MILEAGE. SOMETHING NEEDS TO BE LOOK AT FOR THE REASON WHY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424168September 7, 2011
POWER TRAIN
I AM FIRST OWNER OF MY PILOT (MY FIRST HONDA) AND I TOO AM SUFFERING FROM THE 35-45MPH SHUDDER FROM THE KNOWN TRANSMISSION PROBLEM. IT'S WORSE THAN JUST SHUDDERING, IT IS GRINDING TO SHIFT DOWN AND SOUNDS LIKE A SEMI TRUCK GEARING DOWN ON THE INTERSTATE. I HAVE HAD TO DRIVE IT THIS WAY FOR NEARLY 2 YEARS. I STAY ON THE INTERSTATE AS MUCH AS POSSIBLE AND SPEED THROUGH TOWN TO KEEP IT ABOVE 40MPH WHERE IT HAPPENS THE WORST. HONDA CORPORATE INSISTS I PAY THE LOCAL DEALER FOR REVIEW (ANOTHER $90 BILL) BEFORE TALKING TO ME BUT INSISTS THERE IS NO RECALL BEYOND WHAT WAS DONE IN 04V176000 , BUT THE PROBLEM STILL EXISTS AND I DON'T HAVE $5000 TO SPEND ON REBUILDING THE TRANSMISSION. EVEN PRIVATE PARTY IT'S $3K. IT IS GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423969September 6, 2011
AIR BAGS, ELECTRICAL SYSTEM
ON MY 2004 HONDA PILOT, THE SRS (AIRBAG) WARNING INDICATOR LIGHT ON THE DASHBOARD MYSTERIOUSLY REMAINS ON EVEN THOUGH THERE HAVE BEEN NO OTHER CHANGES TO THE VEHICLE. THE HONDA DEALER WANTS $80 JUST TO LOOK AT IT! THIS IS OUTRAGEOUS; IT'S CLEARLY A FAILED COMPONENT THAT SHOULD BE COVERED UNDER THE SAFETY PORTION OF THE VEHICLE'S WARRANTEE FOR THE LIFETIME OF THE VEHICLE. THERE ARE MANY OTHER HONDA OWNERS WHO HAVE EXPERIENCED THIS WARNING LIGHT AND THEY REPORT IT IS NEARLY ALWAYS A FAILED PASSENGER SEAT SENSOR THAT HONDA IS REPLACING UNDER A TSB; HOWEVER MY LOCAL DEALER CLAIMS TO KNOW NOTHING OF THE TSB AND WANT ME TO PAY FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423203September 4, 2011
POWER TRAIN
NOT SURE IF THIS IS CONSIDER A POWER TRAIN PROBLEM, BUT NO OPTION REGARDING A TRANSMISSION OR TORQUE CONVERTER IN THE BOX. MY 2004 HONDA PILOT SHUDDERS VERY BAD WHEN I AM GOING BETWEEN 35 TO 40 MPH. I AM SO EMBARRASSED WHEN SOMEONE ELSE IS IN THE VEHICLE WITH ME AND IT DOES IT. I HAVE 116,352 MILES ON MY VEHICLE NOW AND IT SHUDDERS ALOT. I HAVE BEEN READING THE CONSUMER REPORT AND THIS SEEMS TO BE VERY COMMON IN THE 2004 HONDA PILOT. THERE SHOULD HAVE BEEN A RECALL REGARDING THIS PROBLEM. IT APPEARS THIS IS NOT AN ISOLATED ISSUE. PLEASE HELP ME IN RESOLVING THIS ISSUE. I FEEL IT IS A MANUFACTURED MALFUNCTION AND NOT THE OWNER'S FAULT, BUT I AM A FEMALE AND IT IS ASSUMED FEMALES DO NOT KNOW ANYTHING ABOUT THEIR VEHICLE THAT THEY DRIVE EVERYDAY TO WORK. OTHER THAN THIS PROBLEM, I AM VERY PLEASED WITH MY HONDA PILOT. I DO NOT ABUSE MY VEHICLE IN ANY WAY. PLEASE RESPOND AND HELP ME CORRECT THIS PROBLEM IN THE BEST WAY POSSIBLE WITHOUT A LOT OF COST TO THE CONSUMER. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423223September 4, 2011
POWER TRAIN
VIBRATION ON TRANSMISSION WHILE DRIVING AT 35-40 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421513August 25, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION BEGAN FAILING AT 89,000 MILES THEN FINALLY FAILED AROUND 94,000. WHEN I TOOK THE VEHICLE INTO THE HONDA DEALER HE DID NOT MENTION ANY RECALLS AND HE FAILED TO MENTION THAT THERE WERE ANY PROBLEMS. ALL HE WAS INTERESTED IN IS SELLING ME A BRAND NEW HONDA OR A NEW TRANSMISSION. I HAD TO GET IT REBUILT AND NOW AT 101,000 THE SHUDDER BETWEEN 40-50MPH IS STARTING AGAIN SO I KNOW IT IS A MATTER OF TIME. I FEEL THE TRANSMISSIONS ON THESE VEHICLES ARE DEFECTIVE AND HONDA NEEDS TO MAKE GOOD ON THEIR DEFECTIVE PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421261August 24, 2011
CHILD SEAT, CHILD SEAT:LATCH CONNECTOR/CLIP, CHILD SEAT:HARNESS:STRAP/WEBBING
SUPERLATCH LOOSENING IMMEDIATELY AFTER INSTALLATION, EVERY TIME. HARNESS STRAPS SLIPPING AND BECOMING LOOSE/ADJUSTER PLATE NOT LOCKING PROPERLY APPROXIMATELY 50% OF THE TIME. DISCONTINUED USE OF CAR SEAT DUE TO LACK OF SAFETY. (RELATED VEHICLE INFORMATION: MODEL YEAR=2004, MAKE=HONDA, MODEL=PILOT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421226August 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 HONDA PILOT WITH 76000 MILES HAS STARTED TO MAKE A VIBRATION AND NOISE WHILE TRAVELING AT A STEADY SPEED ANYWHERE BETWEEN 30 - 50 MILES PER HOUR. THE DEALER SAYS THAT IT COULD BE A PROBLEM WITH THE TORQUE CONVERTER BUT HE IS NOT SURE. AT TIMES THE SOUND IS FAINT AND OFTEN TIMES IT IS QUITE LOUD. THE DEALER IS QUOTING AROUND $2100 TO FIX IT. WHEN I RESEARCHED ON THE INTERNET, I FOUND QUITE A FEW PEOPLE WITH THE SAME COMPLAINT. HONDA NEEDS TO ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420902August 22, 2011
SEATS
HONDA PILOT EX-L. DRIVER SIDE AND FRONT PASSENGER SEATS ARE EXTREMELY UNCOMFORTABLE AFTER MORE THAN A 5 MINUTE RIDE. SUSPECT THIS IS DUE TO FAULTY LUMBAR-SUPPORT DESIGN, PLACEMENT AND EXTREME FIRMNESS. UNSAFE AND UNHEALTHY. PAIN IS SO INTENSE THAT IT REMAINS AFTER DRIVER AND PASSENGER ARE NO LONGER IN THE CAR/SEAT. COULD POSE LONG-TERM HEALTH PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420129August 19, 2011
AIR BAGS:FRONTAL
MY 2004 HONDA PILOT IS HAVING A SRS PROBLEM FOR THE SECOND TIME. IT IS THE PART # 81334-S9V-A03 WHICH IS FOR THE SENSOR UNDER THE PASSENGER SEAT. THE DEALERSHIP STATED THAT THE AIRBAGS MAY NOT DEPLOY WITH THE SENSOR OUT. THIS IS THE SECOND TIME THIS HAS HAPPENED FOR THIS SAME VEHICLE IN 3 YEARS. THE FIRST WAS IN JANUARY 2008 SO IT HAS GONE ONLY 24K MILES IN THAT TIME. WHEN CHECKING THE FIRST TIME THERE WAS A RECALL ON SOME SENSORS FOR THE 2004 HONDA PILOT FOR THIS SENSOR BUT NONE FOR MY VEHICLES VIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420752August 19, 2011
ENGINE AND ENGINE COOLING
MOTOR MOUNTS BROKEN AT 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419633August 16, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2009 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE WOULD SHAKE VIOLENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. AN AUTHORIZED DEALER DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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