Honda Pilot Complaints

9,418 consumer complaints on file.

#10412418July 15, 2011
ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN THE IGNITION. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413062July 15, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER OWNS A 2003 HONDA PILOT. TRANSMISSION IS SHOT. WILL NOT GO INTO 2ND GEAR. CAR REACHES VERY HIGH RPM'S THEN WILL JERK. THIS HAPPENS WHEN CAR IS HEATED. WHEN CAR IS FINALLY IN 2ND GEAR, IT WILL SLIP AND FALL OUT. SOON AFTER, CAR WILL NOT REVERSE. VERY SCARY AND COULD OF BEEN FATAL. TRANSMISSION IS COMPLETEY SHOT. TOOK VERY GOOD CARE OF THIS CAR, ORIGINAL OWNER. HONDA WILL DO NOTHING TO COVER THE COST EVEN THOUGH MY CAR HAS A RECALL ON THE TRANSMISSION AND THE SYMPTOMS ARE EXACTLY WHAT THE RECALL IS ABOUT. HONDA IS NOT CARING ABOUT THEIR CUSTOMERS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412341July 14, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED AND WERE NO LONGER OPERABLE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 126,000. UPDATED 07/26/11 *BF UPDATED 3/22/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412124July 13, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT STATED WHILE DRIVING 48 MPH THE VEHICLE CRASHED INTO ANOTHER VEHICLE HEAD ON AND WENT INTO AN EMBANKMENT. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED AS A RESULT OF THE CRASH. THE CONTACT SUFFERED INJURIES TO THE HEAD, NECK AND SHOULDER. THE FRONT PASSENGER ALSO SUFFERED INJURIES TO THE SHOULDER, NECK, MOUTH, AND FACE. THE REAR PASSENGER SUFFERED INJURIES TO THE HEAD, LEG, AND BROKEN RIBS. ALL OF THE PASSENGERS WERE TRANSPORTED TO THE HOSPITAL. THE CONTACT DID NOT CALL THE MANUFACTURER. THE CONTACT STATED THAT IF THE AIR BAGS DEPLOYED SEVERAL OF THE INJURIES COULD HAVE BEEN AVOIDED. THE FAILURE MILEAGE WAS 93,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10412068July 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES
MY VEHICLE IS HAVING AUTOMATIC TRANSMISSION PROBLEMS. I HAVE TAKEN IT TO SEVERAL MECHANICS AND THE DEALERSHIP AND HAVE BEEN TOLD THEY NEED TO RUN DIAGNOSTICS. THEY DIAGNOSED THE SAME PROBLEMS AND SAID THE SENSOR AND TRANSMISSION NEED TO BE REPLACED. I HAVE DONE SOME RESEARCH AND FOUND THAT MOST 2003 AND 2004 HONDA OWNERS HAVE HAD THIS PROBLEM. THIS MORNING I WAS DRIVING ON THE HIGHWAY AND MY CAR STOPPED AND I WAS ALMOST REAR ENDED. THIS PROBLEM HAS BEEN THERE FOR A WHILE AND I TOOK IT IN BEFORE BUT WAS TOLD DIFFERENT SENSORS NEEDED TO BE REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411551July 8, 2011
STRUCTURE
TL* THE CONTACT OWNS A 2006 HONDA PILOT. THE CONTACT STATED THAT AFTER ROLLING DOWN THE REAR DRIVERS SIDE WINDOW, IT WOULD NOT ROLL BACK UP. A POPPING NOISE COULD BE HEARD COMING FROM THE WINDOW WHILE THE CONTACT ATTEMPTED TO ROLL IT BACK UP. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ACTUATOR FOR THE WINDOW FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 86,912.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410868July 7, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT HEARD A SQUEAKING SOUND WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKE PADS AND ROTORS WERE REPLACED. APPROXIMATELY TWO WEEKS AFTER THE VEHICLE WAS REPAIRED THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHERE THE BRAKES WERE SPRAYED WITH A BRAKE SUBSTANCE;HOWEVER, THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410506July 5, 2011
AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THE AIR BAG LIGHT REMAINED ILLUMINATED AND THE TRANSMISSION WOULD NOT SHIFT INTO SECOND GEAR. THE MANUFACTURER ADVISED THAT THE AIR BAG AND THE TRANSMISSION RECALL WERE PERFORMED ON THE VEHICLE AND THE VEHICLE SHOULD BE TAKEN BACK TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410421July 4, 2011
SERVICE BRAKES, HYDRAULIC
2005 HONDA PILOT .. PURCHASED USED HAD FOR 2 WEEKS AND THE BRAKES LOCKED UP 4 TIMES WITH 2 PASSENGERS IN CAR. OCCURRED WHILE TAPPING BRAKES AT ABOUT 30 MPH ALSO HAPPENED TWICE WITH OUT TAPPING BRAKES. TAKING IT BACK TO DEALERSHIP I PURCHASED FROM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410352July 3, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 HONDA PILOT EX-L RES SUDDEN TRANSMISSION ISSUE-TRANSMISSION STARTED SLIPPING, NOT SHIFTING, REVVING EXTREMELY HIGH AND NOT SHIFTING INTO THE HIGHEST GEAR AT ALL. CAR IS JERKING ON MAJOR HIGHWAY AND ALMOST STOPPING ITSELF IN ITS TRACKS BY DOWNSHIFTING FROM 60MPH INTO 2ND GEAR. 24HRS LATER, THE CAR WON'T EVEN GO INTO REVERSE. VERY SCARY 2 HOUR PA TURNPIKE RIDE WHEN THIS SUDDENLY STARTED HAPPENING. NEVER HAD ONE PROBLEM BEFORE, AT ALL, BUT THAT WAS SCARY. THE VEHICLE HAS 167,000 AND HAS BEEN WONDERFUL UP UNTIL YESTERDAY. GLAD WE MADE IT HOME SAFELY. ON TO HONDA TOMORROW............ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410091June 30, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE GARAGE WHEN AN EXPLOSION WAS HEARD. THE CONTACT DISCOVERED THAT THE REAR TAILGATE WINDOW HAD EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE WINDOW UNDER WARRANTY. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THEY NEVER HEARD OF THE TYPE OF FAILURE BEFORE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 4,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409298June 29, 2011
VISIBILITY:GLASS, SIDE/REAR
THE REAR PASSAGER WINDOW SHATTERED, RIDING DOWN THE HIGHWAY. I WAS IN THE FAR LEFT LANE. MY TWO YEAR OLD DAUGHTER WAS COVERED IN BROKEN GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409118June 27, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT A BURNING ODOR WAS COMING FROM THE TRANSMISSION. THE VEHICLE WOULD ALSO SHAKE EXCESSIVELY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED TO HAVE THE TORQUE CONVERTER REPLACED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10407725June 21, 2011
TIRES, TIRES:SIDEWALL
I DRIVE A 2011 HONDA PILOT. IT WAS PURCHASED NEW. ON THE MORNING OF JUNE 7, 2011, A FAMILY MEMBER DISCOVERED THAT THE VEHICLE, WHICH WAS IN THE DRIVEWAY OF THE HOUSE, HAD A FLAT IN THE FRONT, DRIVER-SIDE TIRE. THE VEHICLE WAS PLACED ON A FLAT BED AND TAKEN TO A LOCAL MECHANIC. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED. A REPLACEMENT TIRE WAS PURCHASED AND THE OLD ONE WAS DISCARDED. I SPECULATED THAT ROAD HAZARD MAY HAVE CAUSED THE PUNCTURE, SO DID NOT THINK MUCH ABOUT FILING A COMPLAINT. THE TIRE HAD ABOUT 6,183 MILES ON IT THE TIME OF THE INCIDENT. ON THE EVENING OF JUNE 17, 2011, AS I WAS DRIVING ALONG THE TAPPAN ZEE BRIDGE (CONNECTING ROCKLAND AND WESTCHESTER COUNTIES) IN NEW YORK, THE TIRE WARNING INDICATOR WENT ON. UPON MY ARRIVAL AT HOME (ABOUT AN 8-MINUTE DRIVE FROM THE BRIDGE), I NOTICED A HISSING SOUND COMING FROM THE REAR, DRIVER-SIDE TIRE AND IMMEDIATELY CONCLUDED THAT THE TIRE WAS DEFLATING. THE FOLLOWING MORNING THE TIRE WAS FLAT. AFTER INSTALLING THE SPARE, I TOOK THE TIRE TO A GOODYEAR DEALER. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED, WHICH WAS THE SAME ISSUE DISCOVERED WITH THE FRONT, DRIVER-SIDE TIRE. I REPLACED IT WITH A NEW TIRE. THE TIRE HAD APPROXIMATELY 6,500 MILES ON IT THE TIME OF THE INCIDENT. THIS TIME I FILED A COMPLAINT SINCE IT WAS HIGHLY COINCIDENTAL THAT TWO TIRES WOULD FAIL WITHIN A 10-DAY PERIOD WITH THE SAME FACT PATTERN. I SUSPECT THAT THE VEHICLE CAME INSTALLED WITH AT LEAST TWO TIRES THAT HAD WEAK SIDEWALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407723June 21, 2011
TIRES, TIRES:SIDEWALL
I DRIVE A 2011 HONDA PILOT. IT WAS PURCHASED NEW. ON THE MORNING OF JUNE 7, 2011, A FAMILY MEMBER DISCOVERED THAT THE VEHICLE, WHICH WAS IN THE DRIVEWAY OF THE HOUSE, HAD A FLAT IN THE FRONT, DRIVER-SIDE TIRE. THE VEHICLE WAS PLACED ON A FLAT BED AND TAKEN TO A LOCAL MECHANIC. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED. A REPLACEMENT TIRE WAS PURCHASED AND THE OLD ONE WAS DISCARDED. I SPECULATED THAT ROAD HAZARD MAY HAVE CAUSED THE PUNCTURE, SO DID NOT THINK MUCH ABOUT FILING A COMPLAINT. THE TIRE HAD ABOUT 6,183 MILES ON IT THE TIME OF THE INCIDENT. ON THE EVENING OF JUNE 17, 2011, AS I WAS DRIVING ALONG THE TAPPAN ZEE BRIDGE (CONNECTING ROCKLAND AND WESTCHESTER COUNTIES) IN NEW YORK, THE TIRE WARNING INDICATOR WENT ON. UPON MY ARRIVAL AT HOME (ABOUT AN 8-MINUTE DRIVE FROM THE BRIDGE), I NOTICED A HISSING SOUND COMING FROM THE REAR, DRIVER-SIDE TIRE AND IMMEDIATELY CONCLUDED THAT THE TIRE WAS DEFLATING. THE FOLLOWING MORNING THE TIRE WAS FLAT. AFTER INSTALLING THE SPARE, I TOOK THE TIRE TO A GOODYEAR DEALER. UPON INSPECTION, THE MECHANIC NOTED THAT THERE WAS A PUNCTURE TO THE SIDEWALL OF THE TIRE WHICH SHOULD NOT BE REPAIRED, WHICH WAS THE SAME ISSUE DISCOVERED WITH THE FRONT, DRIVER-SIDE TIRE. I REPLACED IT WITH A NEW TIRE. THE TIRE HAD APPROXIMATELY 6,500 MILES ON IT THE TIME OF THE INCIDENT. THIS TIME I FILED A COMPLAINT SINCE IT WAS HIGHLY COINCIDENTAL THAT TWO TIRES WOULD FAIL WITHIN A 10-DAY PERIOD WITH THE SAME FACT PATTERN. I SUSPECT THAT THE VEHICLE CAME INSTALLED WITH AT LEAST TWO TIRES THAT HAD WEAK SIDEWALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408251June 19, 2011
AIR BAGS
I WAS TRAVELING AT 45 MPH DOWN A 2 LANE ROAD. A 1998 TOYOTA CAMRY TRAVELING AT 50 MPH IN THE OPPOSITE DIRECTION TURNED INTO MY LANE. THE DRIVER HIT THE LEFT FRONT OF MY VEHICLE WITHOUT BRAKING. THE IMPACT FORCED MY PILOT ONTO TWO WHEELS COMING DOWN ON THE FRONT HOOD OF HER CAR. THE IMPACT FORCED ME FROM THE ROAD THROUGH A DITCH, I HIT A CONCRETE CULVERT WITH THE RIGHT FRONT OF MY VEHICLE WHICH SENT MY ENTIRE VEHICLE AIRBORNE. I LANDED IN THE MIDDLE OF A GRAVEL ROAD AND CONTINUED INTO A YARD WHERE I SHEARED OFF TWO UTILITY POLE SUPPORT WIRES. THE IMPACT DESTROYED THE LEFT FRONT OF MY VEHICLE, BREAKING ALL OF THE SUSPENSION COMPONENTS INCLUDING THE SWAY BAR AND CONTROL ARMS. IT ALSO DID SUSPENSION DAMAGE TO THE RIGHT FRONT OF MY VEHICLE. THE IMPACT ALSO DESTROYED THE ROCKER PANEL AND BOTH LEFT SIDE DOORS ON MY VEHICLE ALONG WITH ALL FOUR ALLOY WHEELS AND TIRES. I HIT THE SIDE WINDOWS WITH MY HEAD SEVERAL TIMES AND ALSO CONTACTED THE "A" PILLAR WITH MY HEAD. THE PASSENGER IN THE FRONT SEAT ALSO SUSTAINED NECK/ HEAD INJURIES CONTACTING THE "A" PILLARS AND WINDSHIELD. NEITHER THE SIDE IMPACT OF FRONTAL IMPACT AIR BAGS DEPLOYED. I CONTACTED THE DEALER AND THE MANUFACTURER ABOUT MY CONCERNS ON MULTIPLE OCCASIONS. NEITHER WAS CONCERNED ABOUT THE FAILURE. THE TOTAL COLLISION DAMAGE WAS $13,700.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10407311June 17, 2011
AIR BAGS
TL*THE CONTACT OWNS A 2005 HONDA PILOT. WHILE DRIVING 45 MPH, THE CONTACT WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CERVICAL RADICULOPATHY, KNEE REPLACEMENT, SHOULDER RECONSTRUCTION, AND NUMBNESS IN HIS HANDS. A PASSENGER SUSTAINED INJURIES TO THE NECK. A POLICE REPORT WAS FILED. THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER REPAIRED THE ENTIRE LEFT FRONT SUSPENSION, STEERING, ANTI SWAY BAR, AND THE FRONT WHEEL. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10407070June 16, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2005 HONDA PILOT. THE CONTACT WAS DRIVING APPROXIMATELY 30 TO 35 MPH WHEN THE BRAKES ENGAGED INDEPENDENTLY AND THEN RELEASED WITHIN A FEW MOMENTS. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR SPORADICALLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE BUT THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,500 AND THE CURRENT MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406947June 15, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2011 HONDA PILOT. WHILE DRIVING 20 MPH, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND SHE WAS UNABLE TO RESTART IT. THE DEALER MADE FIVE ATTEMPTS TO DUPLICATE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILES WERE 9,615. THE APPROXIMATE FAILURE MILEAGE WAS 2,600. UPDATED 07/26/11*LJ UPDATED 3/16/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405942June 11, 2011
SEATS
OWN A 2003 HONDA PILOT AND THE MIDDLE SEAT DRIVER SIDE SEAT BROKE AND WON'T RECLINE OR GO DOWN. COULD CAUSE A SAFETY HAZARD IF THE REAR PASSENGERS CAN'T GET OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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