Honda Pilot Complaints

9,418 consumer complaints on file.

#10432719October 25, 2011
POWER TRAIN
TRANSMISSION IS SLIPPING WHEN YOU TRY TO ACCELERATE IN ANY SPEED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432749October 25, 2011
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
LOUD POPPING NOISE COMING FROM REAR SPEAKER WHEN STARTING THE VEHICLE. ON AND OFF FOR YEARS NOW. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432823October 25, 2011
VISIBILITY
THE MAXIMUM SPEED SETTING ON THE WINDSHIELD WIPERS IS COMPLETELY INSUFFICIENT WHEN DRIVING ON THE HIGHWAY / INTERSTATE DURING PERIODS OF RAIN AND AT SPEEDS IN EXCESS OF 45 MPH. IT IS IMPOSSIBLE TO MAINTAIN A REASONABLY UNOBSTRUCTED VIEW OF THE ROADWAY. WHILE TRAVELING AT HIGHER SPEEDS, THE HIGH-SPEED SETTING OF THE WIPERS CAN KEEP UP WITH A MERE DRIZZLE ONLY. A STEADY RAIN CREATES NEARLY ZERO VISIBILITY, WHILE A THUNDERSTORM OR TORRENTIAL RAIN RENDERS THE VEHICLE INOPERABLE. THE HIGH-SPEED WIPER SETTING ON THE 2011 HONDA PILOT IS COMPARABLE TO THE LOW SPEED WIPER SETTING ON THE MAJORITY OF OTHER VEHICLES CURRENTLY ON THE MARKET. THE SERVICE DEPARTMENT AT J.L. FREED HONDA IN MONTGOMERYVILLE, PENNSYLVANIA INDICATES THAT THE WIPERS OPERATE AS DESIGNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432634October 24, 2011
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
WHEN STARTING THE VEHICLE THE REAR "HATCH" DOOR UNLOCKS AND PARTIALLY OPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432444October 22, 2011
ELECTRICAL SYSTEM
ON MULTIPLE TIMES, WHEN I START THE IGNITION, A LOUD NOISE COMES FROM THE REAR STEREO SYSTEM SPEAKER. IT ONLY HAPPENS WHEN THE IGNITION IS TURNED ON. IT HAPPENS 50% OF THE TIME WHEN THE VEHICLE IS STARTED. IT IS ANNOYING BUT I READ THAT SOMEWHERE THAT THIS COULD BE RELATED TO FAILED ANC (ACTIVE NOISE CANCELLATION UNIT) AND THE COST COULD BE $500. I FEEL THE MANUFACTURER SHOULD REPLACE THIS FREE OF COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432448October 22, 2011
ENGINE AND ENGINE COOLING
FRONT ENGINE MOUNT BROKE UNDER NORMAL DRIVING CONDITIONS; VEHICLE WAS NEVER DRIVEN OFF ROAD, ONLY ON PAVED ROADS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432210October 20, 2011
POWER TRAIN
I OWN A 2004 HONDA PILOT WHICH WAS PURCHASED NEW AND HAS BEEN WELL MAINTAINED WITH 106000 MILES AND HAVE BEEN EXPERIENCING AN AUTOMATIC TRANSMISSION/TORQUE CONVERTER SHUDDER/VIBRATION THAT OCCURS BETWEEN 35-45 MPH. THE VIBRATION BEGAN OCCURRING AT ABOUT 90,000 MILES. AT SPEEDS OF 35-45 MPH THE VIBRATION OCCURS UNDER LIGHT ACCELERATION AND CONTINUES UNTIL I EITHER PUSH DOWN HARDER ON THE GAS PEDAL OR LET OFF IT COMPLETELY. RESEARCH ON THE INTERNET THRU NHTSA HAS FOUND 43 SIMILAR COMPLAINTS. APPARENTLY THIS PROBLEM IS DUE TO A DEFECTIVE TORQUE CONVERTER OR AUTOMATIC TRANSMISSION THAT IS SIMILAR TO THE ONE ON THE HONDA-MADE ACURA AND HAS BEEN THE SUBJECT OF AN ACURA RECALL. THE DEFECT WILL ULTIMATELY RESULT IN A VEHICLE SAFETY HAZARD WHEN THE TRANSMISSION FAILS. MY HONDA PILOT IS NO LONGER UNDER WARRANTY. THE TRANSMISSION PROBLEM IS A RESULT OF A DEFECTIVE PART RATHER THAN NORMAL WEAR AND TEAR AND HONDA SHOULD ISSUE A RECALL OR INITIATE AN OWNER NOTIFICATION AND GOODWILL CONSIDERATION FOR TRANSMISSION REPLACEMENT TO PREVENT POTENTIAL HARM TO PASSENGERS WHEN THE TRANSMISSION FAILS ON THE ROAD. AVERAGE COST TO THE CUSTOMER FOR SUCH A REPAIR IS BETWEEN $3,000-$5,000 ACCORDING TO THE COMPLAINTS FILED. THIS IS A DANGEROUS DEFECT THAT SHOULD BE PUBLICLY ADDRESSED BY HONDA AND SHOULD NOT BE A BURDEN THAT HONDA CUSTOMERS SHOULD BEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432237October 20, 2011
POWER TRAIN
AS I WAS DRIVING DOWN A BUSY HIGHWAY THIS MORNING MY TRANSMISSION STARTED VIOLENTLY JERKING IN AND OUT OF GEARS SO HARD IT WAS THROWING ME FORWARD AND MY SEATBELT WAS LOCKING. AFTER THE JERKING THE RPM'S WENT TO 5,000 AT 55 MPH AND THE MALFUNCTION INDICATOR LAMP CAME ON. I PULLED OVER AND HAD MY VEHICLE TOWED HOME. THE JERKING WAS SO BAD THE PEOPLE BEHIND ME SLOWED DOWN TO AVOID A COLLISION. I DO HAVE TWO SMALL CHILDREN THAT RIDE IN THIS VEHICLE AND SEEING THAT I AM NOT THE ONLY PERSON WITH THIS ISSUE, WHY HASN'T HONDA OWNED UP TO THIS PROBLEM. I COULD HAVE BEEN SERIOUSLY INJURED FROM THIS NOT TO MENTION HOW SCARED I WAS WHILE IT WAS HAPPENING. THIS IS A SAFETY CONCERN! HONDA OBVIOUSLY DID NOT FIX THE ORIGINAL PROBLEM. I HAVE NOTIFIED HONDA MOTOR CORPORATION AND HAVE FILED A COMPLAINT, MY VEHICLE IS BEING TOWED TO THE DEALERSHIP TO HAVE A DIAGNOSTICS DONE AND SENT TO THE "CASE WORKER", WHO SHOULD CONTACT ME IN 24-48 HOURS. IF HONDA DOES NOT FIX THIS PROBLEM AND SOMEONE DIES AS A RESULT OF THE TRANSMISSION LOCKING UP, THEY ARE GOING TO BE IN SERIOUS TROUBLE. WHY DON'T THESE CORPORATIONS FIX THE PROBLEMS BEFORE A LIFE IS TAKEN. I EXPECT WAY MORE THAN 107,000 MILES OUT OF MY PILOT TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432277October 20, 2011
POWER TRAIN
SINCE PURCHASING MY CAR ,A 2005 HONDA PILOT, IN 2007, I HAVE EXPERIENCED A SHUTTERING THAT OCCURS AT AROUND 40 MILES PER HOUR. HONDA WILL NOT ACCEPT RESPONSIBILITY FOR THE THOUSANDS OF OWNERS EXPERIENCING THE SAME PROBLEM. THE PROBLEM IS COMING FROM THE TORQUE CONVERTER/TRANSMISSION, AROUND A $3,000 TO $5,000 TO FIX AND HONDA IS NOT ACCEPTING RESPONSIBILITY FOR IT...PLEASE DO NOT PURCHASE A HONDA IF YOUR THINKING ABOUT IT...GO TOYOTA! AT LEAST TOYOTA STANDS BEHIND THEIR MISTAKES! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430602October 18, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2004 HONDA PILOT EX. THE CONTACT STATED THAT THE TRANSMISSION MADE A LOUD NOISE WHILE THE VEHICLE WAS IN MOTION. THE DEALER DIAGNOSED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE CONTACT RESEARCHED NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN:AUTOMATIC TRANSMISSION), BUT THE VIN WAS NOT ASSOCIATED IN THE RECALL. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIR TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430428October 17, 2011
POWER TRAIN
WHILE DRIVING WITH MY TWO SMALL CHILDREN IN THE CAR, THE VEHICLE FAILED TO SHIFT TO THIRD, AND INSTEAD SHIFTED TO FIRST GEAR. THIS GAVE A SERIOUS JOLT TO THE CAR, AND NEARLY CAUSED AN ACCIDENT. ON REVIEW BY A TRANSMISSION SHOP, IT WAS DETERMINED THAT THE CLUTCH PACK WAS COMPLETELY DETERIORATED AND WOULD NEED TO BE REPLACED. HONDA OF NORTH AMERICA S UNWILLING TO ADMIT THAT THERE IS A DESIGN FLAW IN THE TRANSMISSION. THERE WERE NO WARNING LIGHTS, NO FLASHING "D" SYMBOL ON THE DASH, NOTHING. JUST A COMPLETE TRANSMISSION FAILURE ON A BUSY ROAD, DRIVING NORMALLY. PLEASE INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429988October 13, 2011
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC, STEERING
IT WAS NIGHT, AND MY GIRLFRIEND AND I JUST EXITED THE FREEWAY, WE JUST TURNED ONTO A SIDE STREET AND MADE IT 100 YARDS WHEN ALL OF THE SUDDEN IT FELT LIKE MY LEFT FRONT TIRE WENT FLAT OR I HIT SOMETHING AND IT DRAGGED, I IMMEDIATELY PULLED OVER TO INSPECT, AND FOUND NOTHING. I DID NOTICE THE VSA AND VSA ACTIVATION INDICATORS ON, TURNING THE CAR OFF AND THEN ON AGAIN RESET THE INDICATORS. ODDLY CONCERNED WE CIRCLED BACK TO CHECK FOR ANYTHING IN THE ROAD, THERE WAS NOTHING. IT HAPPENED AGAIN JUST A FEW MINUTES LATER, AND THE INDICATORS CAME BACK ON. IT REPEATED ITSELF A THIRD TIME, AND I DROVE HOME VERY WORRIED IT WOULD HAPPEN ON THE FREEWAY. EACH INSTANCE WAS MOMENTARY AND IT PULLED HARD LEFT EACH TIME WITH A LOAD ANTILOCK BRAKE TYPE JARRING VIBRATION. FROM READING OTHER STORIES I CAN SEE THAT THIS PROBLEM ISN'T ONE OF A KIND, AND I HAVEN'T SEEN ANYONE POST A FIX FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429982October 12, 2011
STRUCTURE:BODY
ONE OF THE TWO NUTS THAT HOLD ON THE REAR LICENSE PLATE ONTO THE CAR SHEARED OFF DUE TO NORMAL USAGE, I.E. NORMAL CLOSING OF THE REAR DOOR. THE TWO NUTS ARE TACK WELDED DIRECTLY TO THE THIN BODY METAL AND APPARENTLY THE REPEATED SHOCK OF CLOSING THE REAR DOOR CAN CAUSE METAL FATIGUE AND THE NUTS TO SHEAR OFF WITH THE BODY METAL, RESULTING THE LICENSE BECOMING UNSECURED TO THE VEHICLE. POTENTIAL SAFETY HAZARD SINCE IF THE OWNER DOES NOT NOTICE THE FIRST FAILURE, THE METAL FATIGUE WILL BE ACCELERATED BY THE ADDITIONAL TORQUE STRESS AND FAILURE OF THE SECOND NUT COULD OCCUR WHILE THE CAR IS IN MOTION. MULTIPLE INCIDENTS OF THIS FAILURE HAVE BEEN REPORTED ON THE INTERNET BLOGS SINCE 2007. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429214October 9, 2011
POWER TRAIN
THE CAR STALLED WHILE DRIVING IN THE FREEWAY. I PAID $4500 FOR REBUILT TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428342October 3, 2011
POWER TRAIN
WON'T GO INTO SECOND GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428092September 30, 2011
EXTERIOR LIGHTING
3RD BRAKE LIGHT FAILED. UPON INSPECTION FOUND BULB TO BE BURNT OUT AND SOCKET PARTIALLY MELTED. REPLACED BULB WITH MANUFACTURERS RECOMMENDED BULB. IT APPEARS TO BE THE SAME BULB THAT ORIGINALLY BURNED OUT. I HAVE A CONCERN FOR A VEHICLE FIRE DUE TO THIS OVERHEATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427888September 29, 2011
ENGINE AND ENGINE COOLING
THE ACCIDENT OCCURRED WITH MY HONDA PILOT EX 2005 AT 01:00 AM ON 08/25/2011. I TRAVELED FROM HOUSTON TO DALLAS, TEXAS, THE SPARKPLUG NUMBER 5 BLEW OFF DURING DRIVING AT 65 MPH ( 99 MILES FROM DALLAS ). MY HONDA PILOT WAS REPAIRED AT HONDA DEALER ON NEXT DAY. TOTAL COST WAS $3,325.14. THE SPARKPLUG ( THAT BLEW OFF ) WAS ORINGINAL FROM HONDA AND ALL SPARKPLUGS WERE NEVER BEEN REPLACED BEFORE THE ACCIDENT. MY HONDA PILOT ONLY HAS 94,500 MILES. I THOUGHT THAT THIS PROBLEM WAS A MANUFACTURE DEFECT. I SENT THIS PROBLEM TO HONDA CUSTOMER SERVICE BUT THEY IGNORED MY REPORT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427031September 24, 2011
SERVICE BRAKES, HYDRAULIC
VEHICLE ENGAGED ANTI-LOCK BRAKES RANDOMLY AS COMING TO STOP. VSA LIGHT WOULD COME ON AND THEN DISAPPEAR WHEN THE VEHICLE WOULD START. ACCELERATION AFFECTED AT HIGHWAY SPEEDS OF 50-60 MPH AND ON SIDE ROADS AT 20-40 MPH. NO INDICATOR LIGHT WHEN CAR WAS RESTARTED AS TO ISSUE WITH CAR. CAR WOULD LURCH RANDOMLY BOTH BRAKING AND ACCELERATING. FIRST DEALER TOWED (WILLET HONDA, MORROW, GA) DID NOT FIND ISSUE AND SENT DRIVER ON WAY. CAR LURCHED RANDOMLY LESS THAN ONE MILE DRIVE OUT OF THE DEALER SERVICE LOT. SECOND DEALER SERVICE STATION (ED VOYLES HONDA, MARIETTA, GA) CONTACTED AMERICAN HONDA FOR ISSUE. IDENTIFIED AS ELECTRICAL SYSTEM FAILURE CAUSING FULL BRAKE FAILURE INCLUDING ANTILOCK BRAKES AND VSA SYSTEM. TOTAL COST OF REPAIRS $1565.16. NO INDICATOR AT ALL TO INDICATE FAILURES. WILLET DEALERSHIP SHOULD NOT HAVE RELEASED VEHICLE TO OWNER WITH SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426846September 22, 2011
POWER TRAIN
MY 05 PILOT SHUDDERS DURING ACCELERATION BETWEEN 35-40 MPH. THIS IS A WIDELY KNOWN PROBLEM, HONDA NEEDS TO BE HELD RESPONSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425838September 17, 2011
TIRES
WE WERE TOLD DURING A ROUTINE ROTATE AND BALANCE SERVICE THAT THE TIRES HAD CRACKS IN THE SIDEWALL AND TREAD AREA. WE HAVE EXPERIENCED SEVERAL TIMES SUDDEN AIR PRESSURE LOSS DURING EXTREME WEATHER TEMPERATURE SWINGS. WE HAVE HAD THE TIRES CHECKED FOR PUNCTURES AND THE ALLOY RIMS CHECKED FOR POSSIBLE HOLES OR DEFECTS. I THEN APPROACHED THE DEALERSHIP AND (A MICHELIN RETAILER). BOTH ESTABLISHMENTS INDICATED THEY DID NOT HANDLE ORIGINAL EQUIPMENT WARRANTY ISSUES. I CONTACTED MICHELIN WHO REFERRED ME TO NTB WHICH CONFIRMED THE TIRE ISSUE. AFTER TWO CALLS TO MICHELIN I WAS ABLE TO FINALLY GOT THEM TO GIVE ME A 60% GOOD WILL CREDIT ON REPLACEMENT TIRES. THE TIRES HAD ONLY BEEN ON THE VEHICLE FOR TWO YEARS AND FOUR MONTHS. THEY HAD AT LEAST 50-60% TREAD LIFE REMAINING. MICHELIN WAS MORE INTERESTED IN MAKING EXCUSES THAN TRYING TO ADDRESS THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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